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クチコミ 405 件の総評
グランメリアナトラン🇻🇳 23年7月オープンして、ナトランのどのホテルよりも清潔で、特に食べ物が本当に本当に美味しいです..!! 部屋ごとに担当のスタッフがいて、カカオトークのグループを作って、気軽に予約や送迎、コミュニケーションができて非常に便利です。私たちのスタッフであるルーク・グエンのサービスは、一つ一つが繊細で完璧です。👍 ご飯を食べて、泳いで、スパを受けて、ヨガをして、また泳いで、毎分毎秒幸せです 😭 グランメリアおすすめおすすめ!! 韓国に帰りたくないあああ~~~ ㅋㅋ
소중한 고객님께, 그란멜리아 나트랑에서의 멋진 경험을 나누어 주셔서 감사합니다! 깨끗한 시설, 맛있는 음식, 그리고 헌신적인 직원들의 훌륭한 서비스, 특히 Luke Nguyen의 서비스를 즐겼다는 것을 듣게 되어 기쁩니다. 예약 및 의사 소통 과정이 편리하고 번거롭지 않았다는 것을 알게 되어 기쁩니다. 고객님이 행복하고 만족스러운 숙박을 경험하셨다니 기쁩니다. 또 다시 기억에 남을 경험을 위해 곧 다시 방문해 주시길 바랍니다! 감사합니다. Nguyễn Minh Tâm 고객 경험 매니저
この場所は本当に次元が違った!ニャチャン市の中心からすごく近くて、タクシーをつかまえるのも楽でした。近くにはまだ工事中のモールがありますが、そこには泳ぐのにぴったりなプライベートビーチがあります。 食べ物はおいしく、スタッフは本当に素晴らしかった。部屋の状態は?最高でした! プールヴィラは夢のようで、いつでもその海の景色が目の前にあり、水はクリスタルのように透き通っていました。すべてが完璧でした。 家族と一緒にくつろぐのに最適な場所!
Dear our valued guest, Thank you very much for taking the time to share your experience with us! We are thrilled that you enjoyed our private beach, delicious food, and exceptional service. It is great to hear you were impressed by the top-notch condition of our rooms, especially the pool villa with its stunning ocean views. Providing a comfortable and enjoyable stay for our guests is always our top priority, and we are happy that we were able to exceed your expectations. Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the near future! Best regards, Nguyễn Minh Tâm Guest Experience Manager
今までで最も親切なリゾート そして、今までで最も美味しいレストランリゾートです! リゾート内のレストランは全てとても美味しいです。 旅行中に食べることが重要な方に特におすすめです。食事のコースは一人当たり約8万円で、単品は1~4万円程度ですが、本当に美味しいです! 本当に穏やかで幸せなリゾートです。生涯忘れられないような平穏な場所です。 モルディブにも行ったことがあり、有名なリゾートもたくさん訪れましたが、ここが一番良かったです... 理由はコストパフォーマンス、新しい清潔さ、本当に静かで快適、親切さ、美しい平和だと思います。 とても親切で、本当に静かで快適な場所です。 ビーチフロントのプールヴィラに滞在しました。 ほとんどのビーチヴィラは東向き、北向き、南向きです。海の前が全て見渡せるため、日の出が本当に美しくて、東向きの部屋にしてもらえるように事前にお願いすると良いと思います。 メインプールは小さい方なので、プール付きの部屋を選ぶと良いと思います。昼は暇な場合、徒歩10分にあるアミアナリゾートには入場券を購入すれば2.5万円で魚を見ることができるので、遊びに行くのも良かったです。 グランメリアリゾート内で自転車も借りられるので、自転車に乗るのも楽しかったです。 静かで快適で平和な波の音や風の音を求めている方には特におすすめです!!!
尊敬的贵宾, 感谢您于2024年2月17日对我们酒店的积极评价。听到您对我们的服务和餐饮体验如此满意,我们感到非常高兴。 您的详细描述让我们感到无比荣幸,特别是对我们的餐厅。我们一直努力提供最美味的菜肴和最温馨的服务,听到您的认可让我们倍感鼓舞。 您的评论中提到了酒店的清洁、安静和宁静,这正是我们一直努力营造的氛围。我们很高兴您在度过宁静而愉快的时光时选择了我们的度假胜地。 感谢您对我们工作人员的友善评价,我们的团队将继续为每一位贵宾提供温暖而专业的服务。期待着在不久的将来能够再次欢迎您光临,为您呈现更多美好的体验。 再次感谢您的评价,祝愿您一切顺利,期待着再次相聚。 最诚挚的问候, Elena Lopez de Silanes 客户体验总监
ホテルスタッフのお出迎えの対応は素晴らしいかったです。サイトでラグーンビューの部屋を予約したのですが、山側の足元に少し湾のような海が見えるだけなんで部屋を変えて欲しいとお願いしたら、部屋は狭くなりましたが変更してくださりました。部屋移動までの時間が変更をお願いしてから3時間程かかった為その間の時間が部屋で何も出来ずに残念でした。しかし、スタッフのおもてなし対応はニャチャンでもトップクラスだと思います。施設は新しく少し冷たい感じがしましたが、これから良くなって来るホテルだと思います。
Dear Satoru, Thank you for choosing to stay at Gran Melia Nha Trang and for sharing your experience with us. We appreciate your positive comments about the wonderful welcome response from our staff. We apologize for any inconvenience you faced during the room change, and we are glad our team could accommodate your request. Your feedback is valuable to us as we strive to improve our facilities and services continually. We hope to have the pleasure of welcoming you back, and we assure you of our commitment to providing an even better experience in the future. Best Regards, Elena Lopez de Silanes Gallo Director of Guest Experience
(全体のレビュー)この素晴らしく美しいリゾートでの滞在に非常に満足しました。 (場所)ナトランの中心から少し外れた場所にありますが、Grabを利用すると約15分です。 (施設)新しく建てられたリゾートとして、すべての施設は清潔で良好です。部屋から海を見ることができるのはとても素敵です。旅行中はずっと雨が降っていましたが、高い波の海を見るのは楽しかったです。リゾートはとても静かです。 (サービス)リゾートで働いているすべてのスタッフは非常に親切です。私の子供は現地の食べ物を食べられませんでしたが、リゾートは毎朝の朝食で蒸したご飯など、息子のために追加の食事を提供してくれました。すべてのスタッフが24時間体制でリゾート内の私のすべての活動が快適であるように、サポートしてくれました。
Dear Valued Guest, We are truly delighted to hear that you had a satisfying experience during your stay at Gran Meliá Nha Trang! It warms our hearts to know that you appreciated our location, facilities, and most importantly, the attentive service provided by our dedicated team. We understand the importance of catering to every guest's needs, especially when it comes to little ones, and we're glad we could accommodate your son's preferences. Thank you for highlighting the serene ambiance and breathtaking views from our resort. It's indeed a pleasure to offer a tranquil escape while still being within reach of Nha Trang's attractions. We look forward to welcoming you and your family back for another memorable stay soon! Warm regards, Elena Lopez de Silanes Gallo Director of Guest Experience
新婚旅行で8月に行ってきました。まだ工事中の場所もありましたが、すべてをカバーするほどの素晴らしいサービス、食事、施設があり、帰りたくないほどの幸福感がありました。ここを選ぶ前は、全くレビューがなく悩んでいました。しかも、苦労して時間を作ってきたハネムーン…。オープン予定日が何度も延期され、ここを賭けに選んできましたが、夫もとても満足している姿を見て、その時の選択をした自分が誇らしいです。ベトナムのどこでもこのような快適さと高級感を味わうことはできないでしょう。リゾートに一度入ると他の場所を見たくないほどの快適さでした。まだ初期段階なので客がほとんどいなく、まるで貸し切りのようで、すべての施設が新しく、気を使わずに良かったです。私たちは平日に行ったのですが、ルームアップグレード、プライベートプール付き、マッサージ無料、レイトチェックアウト(夕方8時まで)の特典を受けました。すべての食事をナトゥーラでしましたが、レベルが高く、本当に全部食べてみたかったです。しかし、すべてのことには完璧はなく、少しの欲を捨てて楽しむ余裕を持っていけば、思いがけない楽しさと幸運が訪れるでしょう。この旅行は私にとって一生忘れられないもので、3年後に定着したグランメリアの姿が楽しみです。キッズフレンドリーリゾートなので、必ず我が子と一緒に再訪するつもりです。ヴィラだけでなく、ホテルも大規模にオープン準備中なので、当然ナトランのリーダーリゾートとホテルはグランメリアになると明白です。
Dear valued guest, Thank you for sharing your August honeymoon experience at Gran Melia. We are honored to have been part of this special occasion. Despite ongoing construction, your stay was filled with excellent service, delicious food, and top-notch facilities. Your trust in us, especially with initial concerns, warms our hearts. We are thrilled you found comfort and luxury with us. Enjoyed benefits like room upgrades, massages, and late check-out. Our diverse dining experience at Natura was also appreciated. As we improve, we cannot wait for you to visit again, perhaps with your little one. Thank you for your kind words and sharing your memorable stay. Warm regards, Elena Lopez de Silanes Gallo Director of Guest Experience
This villa is very spacious with mordern design. All facilities and services are 5* standard. We had a great holiday here. Would recommend it!
Dear Mr. James, Thank you very much for your kind words following your recent stay at Villa Le Corail, A Gran Meliá Hotel. We are truly delighted to hear that you appreciated the spaciousness and modern design of the villa, along with the five-star standard of our facilities and services. Knowing that you had a great holiday with us is the greatest reward for our team. We sincerely appreciate your recommendation and look forward to the pleasure of welcoming you back for another exceptional stay. Warm regards, Nguyễn Minh Tâm Guest Experience ManagerDear Mr. James, Thank you very much for your kind words following your recent stay at Villa Le Corail, A Gran Meliá Hotel. We are truly delighted to hear that you appreciated the spaciousness and modern design of the villa, along with the five-star standard of our facilities and services. Knowing that you had a great holiday with us is the greatest reward for our team. We sincerely appreciate your recommendation and look forward to th
Tuyệt vời
Kính gửi chị Phương, Chúng tôi xin chân thành cảm ơn sự đánh giá tích cực của chị! Sự hài lòng và trải nghiệm tuyệt vời của chị tại Villa Le Corail, A Gran Meliá Hotel thực sự là niềm vui lớn đối với chúng tôi. Hy vọng sẽ sớm có cơ hội được chào đón chị và gia đình trở lại để cùng tận hưởng những khoảnh khắc thư giãn và đáng nhớ tại đây. Trân trọng, Nguyễn Minh Tâm Quản Lý Trải Nghiệm Khách Hàng
Great beach, nice osen, delicious breakfast
Dear Ms. Thao, Thank you so much for taking the time to share your lovely feedback about your recent stay at Villa Le Corail, A Gran Meliá Hotel. We are delighted to know that you had a pleasant experience with us. Your kind words mean a great deal to our team, and they inspire us to continue delivering exceptional service to our valued guests. We truly appreciate your support and hope to have the pleasure of welcoming you and your family back for another memorable getaway in the near future. Warm regards, Nguyễn Minh Tâm Guest Experience Manager
Great stay, very nice staff and delicious
Dear Ms. Thao, Thank you so much for taking the time to share your lovely feedback about your recent stay at Villa Le Corail, A Gran Meliá Hotel. We are delighted to know that you had a pleasant experience with us. Your kind words mean a great deal to our team, and they inspire us to continue delivering exceptional service to our valued guests. We truly appreciate your support and hope to have the pleasure of welcoming you and your family back for another memorable getaway in the near future. Warm regards, Nguyễn Minh Tâm Guest Experience Manager
Friendly staff, room is spacious and clean.
Dear Ms. Bang, Thank you for sharing your experience at Villa Le Corail, A Gran Meliá Hotel. We are truly pleased to know that you had a good stay and appreciated the spacious and clean room, as well as the friendliness of our team. Your kind words mean a great deal to us, and we hope to have the pleasure of welcoming you back soon for another relaxing and memorable escape. Warmest regards, Nguyễn Minh Tâm Guest Experience Manager
The response to paid services is quick, but requests for complimentary services typically required by hotels (such as necessary items in the room and buggy calls) are ignored or responded to very slowly. I only used the hotel restaurant for three days, and after having dinner at the hotel's Japanese restaurant, I got gastroenteritis and was stuck in bed. For the next five days, I had to take medication and ruined my vacation, but the hotel avoided responsibility, absurdly demanding that I sign a waiver while giving me two bottles of water. There is no beach atmosphere at this resort with an artificial sea view. The spa service is decent. Wi-Fi, TV, and room phone frequently disconnect. I paid for a stay at a five-star hotel and expected basic services and hygiene standards in the hotel restaurant, but all those usual expectations were completely disregarded. The service seemed overly focused on just taking money from customers rather than providing the basic services required by the hotel.
잘 가꿔진 조경, 깔끔한 시설, 친절한 스탭, 맛있는 식사. 더 뭐가 필요한가요?
친애하는 함경현님, 귀하의 소중한 리뷰를 남겨주셔서 진심으로 감사드립니다. 저희 리조트의 잘 가꿔진 조경, 깔끔한 시설, 친절한 직원, 그리고 맛있는 식사가 마음에 드셨다니 매우 기쁩니다. 고객님의 만족이 저희의 가장 큰 보람이며, 저희의 노력이 고객님의 기대에 부응할 수 있어 매우 기쁩니다. 앞으로도 다시 방문해 주시길 기대하며, 또 한 번 멋진 경험을 제공해 드릴 수 있도록 최선을 다하겠습니다. 감사합니다. Nguyễn Minh Tâm Guest Experience Manager
It is almost brand new. Everything was very good and we enjoyed it with our 3 year old boy very much. Staff was superb and we will come back again.
Dear Ms. Do, Thank you for your wonderful review! We are delighted to hear that you felt your stay at Gran Melia Nha Trang was worth the money and that you enjoyed our nearly brand-new facilities. It is fantastic to know that your 3-year-old had a great time, and that our staff provided superb service. We are thrilled that you plan to return, and we look forward to welcoming you back for another exceptional experience. Thank you for your kind words and for choosing us! Best regards, Nguyễn Minh Tâm Guest Experience Manager
Third time to stay here but this time feels disappointed abt room 5003, toilet has bad smell
Dear Thao, Thank you for taking the time to share your feedback. We are sorry to hear that your recent stay did not fully meet your expectations, particularly with the issue you experienced in room 5003. We take matters like this very seriously and are committed to ensuring that all aspects of our rooms are maintained to the highest standards. Please accept our sincere apologies for any inconvenience this may have caused. Your feedback is invaluable, and we will address this issue promptly to prevent future occurrences. If you have any specific concerns or additional feedback, please feel free to contact me directly so we can make things right for you. Thank you for your continued support, and we hope to have the opportunity to provide you with a much better experience on your next visit. Best regards, Elena Lopez de Silanes Gallo Director of Guest Experience
We originally booked a Lagoon Suite which was already US$300 per night. It didn't have a private pool and the resort's main pool area is very small and right next to reception plus full of screaming kids. After complaining to the staff about this we were given a 50% price on an upgrade to a vialla with a pool but that still came in at US$180/night making it a whopping US$500 per night for the stay. The resort is nice but it's not worth that kind of money. We also stayed at the Mia Resort earlier in our vacation whcih was arguably just as nice and less than half the price. Also, there were a lot of issue with poorly trained staff which you dont expect for 500 dollars a night. Location is also awkward as it's over an hour to the airport.
Dear Peter, Thank you for sharing your feedback about your recent stay at Gran Melia Nha Trang. We are sorry to hear that your experience did not meet your expectations, especially regarding the value for money and the issues with the pool area and staff training. We understand your concerns about the upgrade cost and the pool situation. We strive to offer a relaxing and enjoyable experience for all our guests. If you could provide more details on the specific shortcomings you experienced with our staff, it would greatly help us in improving our services. We appreciate your comments about our location and will work on providing clearer information. Thank you once again for your feedback. We hope you might consider giving us another opportunity to provide a better experience in the future. Best regards, Elena Lopez de Silanes Gallo Director of Guest Experience
It was the best stay I had in Vietnam. The staff are super warm and friendly and the restaurants are top notch. Felt so so so happy in my little hideout during the weekend and I cannot be happier. I would recommend this resort absolutely to everyone! Also it's a new property so it's in pristine condition. Will visit again!
Dear Ling, Thank you for your glowing review titled "Most amazing stay." We are thrilled to hear that your experience at Gran Meliá Nha Trang was the best you've had in Vietnam. It's wonderful to know that our warm and friendly staff, top-notch restaurants, and pristine new property made your weekend so happy. We look forward to welcoming you back for another fantastic stay! Best regards, Elena Lopez de Silanes Gallo Director of Guest Experience
Bãi biển riêng rất đẹp, trong và siêu sạch. Gran Melia có mùi tinh dầu thơm khắp phòng và sảnh chờ. Hồ bơi chung hơi nhỏ nhưng bù lại được các bạn nhân viên chăm sóc rất tận tình, còn cả kem và nước uống miễn phí.
Kính gửi chị Thảo, Cảm ơn chị đã chia sẻ cảm nhận về Gran Melia Nha Trang! Chúng tôi rất vui khi biết chị đã có trải nghiệm tuyệt vời tại bãi biển và tận hưởng hương thơm dễ chịu trong phòng và sảnh chờ. Dù hồ bơi chung có phần nhỏ, chúng tôi rất hạnh phúc khi sự chăm sóc tận tình của nhân viên, cùng với kem và nước uống miễn phí đã mang đến cho chị những khoảnh khắc thư giãn thoải mái. Rất mong sớm được đón tiếp chị cùng gia đình quay trở lại! Trân trọng, Nguyễn Minh Tâm Quản Lí Trải Nghiệm Khách Hàng
Gran Melia Nha Trang is an oasis on the peninsula of Nah Trang. whilst only 15/20 mins to city centre the beach front hotel offers magnificent panoramic sea views. The villas are outstanding, spacious and completed to very high quality. The breakfast provided was up there with one of the best and restaurants provide Michelin star quality food. It has one of the biggest kids clubs ive seen at a hotel which provides ample entertainment throughout the whole day. The Gran Melia Nha Trang is one of the best hotels we have had the privilege to stay in
Dear Izzy, Thank you for your glowing review! We are thrilled that you enjoyed the magnificent panoramic sea views, the outstanding villas, and the high-quality breakfast. It is wonderful to know that you found our Michelin Hispania restaurant has quality food, and that our expansive Kids Club provided ample entertainment throughout your stay. Your kind words mean the world to us, and we are truly grateful for the privilege of hosting you. We look forward to welcoming you back for another memorable stay at Gran Melia Nha Trang in the future! Best regards, Nguyễn Minh Tâm Guest Experience Manager
整体体验不错,房间很好,但是也有不愉快的小插曲,入住当晚电话是坏的,维修人员修了半小时以上才说修好,结果第二天一早发现还是坏的。除此外都不错,服务态度好 房间好 早餐丰盛
亲爱的依, 感谢您与我们分享您的经验。我们很高兴听到您觉得我们的客房舒适,并喜欢我们丰富的早餐。然而,我们对您在电话问题上遇到的不便深表歉意。这并不是我们希望提供的服务水平,感谢您的耐心。我们将确保及时解决此问题,以确保不再发生。我们希望有机会在未来欢迎您再次光临,度过一个无瑕的住宿。 此致, Nguyễn Minh Tâm 客户体验经理
Excelence Restaurants onsite
Dear Mr. Francis, Thank you for your review! We are thrilled to hear that you enjoyed the dining options at our resort. We take pride in offering a variety of culinary experiences to our guests. At Gran Meliá, we strive to provide excellence in dining, and we are delighted that you had a positive experience at our Spanish restaurant Hispania, Japanese restaurant Shibui, and all-day dining venue Natura. Each restaurant offers a unique and delicious menu curated by our talented chefs, ensuring a memorable culinary journey for our guests. We hope to have the pleasure of welcoming you back soon for another exceptional dining experience! Best regards, Elena Lopez de Silanes Gallo Director of Guest Experience
Amazing stay, clean, friendly and helpful staffs. Foods are nice, always polite and provide help, great for a long stay and relaxing.
Dear Mr. Phuoc, Thank you for your wonderful review! We are delighted to hear that you had an amazing stay with us and enjoyed our clean facilities, friendly and helpful staff, as well as delicious food. We strive to create a welcoming and relaxing environment for our guests, and we are thrilled that we could make your stay memorable. We look forward to welcoming you back for another enjoyable experience soon! Best regards, Nguyễn Minh Tâm Guest Experience Manager
Resort mới mở nên đồ dùng khá mới và hiện đại, nhân viên thân thiện. This resort was amazing! Everything, from the service to the facilities, was outstanding. Can't wait to visit again!
Dear Nay, Thank you for your glowing review! We are thrilled to hear that you had an amazing experience at our newly opened resort. It is wonderful to know that you found our facilities modern and our staff friendly. We cannot wait to welcome you back for another outstanding stay! Best regards, Nguyễn Minh Tâm Guest Experience Manager
Best breakfast buffet in a 5 stars beach resort I’ve been to in Vietnam. I’m impressed by how they put so much love in the foods, must try: Vietnamese Banh Mi. They also serve fresh coconut in the buffet which I love. Plus they prepare body wash and body lotion for my baby so next time we won’t need to bring our own. We definitely will come back here again.
Dear Ms. Phụng, Thank you for your wonderful feedback! We're delighted to hear about your fantastic experience with us, especially regarding our food offerings. At our resort, we strive to provide a memorable dining experience, and we're thrilled that you enjoyed our breakfast buffet, particularly the Vietnamese Banh Mi and fresh coconut. It's great to know that we were able to cater to your needs by providing body wash and body lotion for your baby, enhancing your stay with us. We look forward to welcoming you back for another enjoyable visit! Best regards, Nguyễn Minh Tâm Guest Experience Manager
Everything costs money. Staff reactions are very slow. Muddy ocean. Not worth the price.
Dear Minnie, Thank you for sharing your thoughts with us. I am sorry to hear about your less-than-satisfactory experience. We appreciate your feedback, and I would like to address a few points you raised. I apologize if you found our staff responses slow; this is certainly not the level of service we aim to provide. Your comment about the beach conditions is noted. It is essential to mention that Nha Trang is currently in the end of its rainy season, which might affect the water color, making it appear less clear than during the dry season, which is approaching next month. However, we are continually working to maintain and improve the quality of our beach area. If there are specific areas or services you believe need immediate attention, please let us know so that we can address them promptly. We wish you could have let us know during your 3 days stay so we could have managed to improve your stay with us. Best regards, Elena Lopez de Silanes Director of Guest Experience
성인 딸 2명과 가는 여행이라 숙소 고민 정말 많이 했었는데 결과는 대만족이었습니다. 깨끗하고 조용히 호캉스 하기에도 좋았습니다. 직원들도 모두 친절하고 조식도 괜찮았고 개인풀도 생각보다 커서 잘 놀고 푹 쉬다 왔어요.
Dear our valued guest, Thank you very much for taking the time to share your thoughtful feedback following your recent stay at Villa Le Corail, A Gran Meliá Hotel. We are truly delighted to learn that your trip with your two daughters was both well-planned and fulfilling. It is a pleasure to know that the peaceful and well-maintained environment, along with the warm hospitality of our team, contributed to a truly enjoyable experience. We are also pleased that you appreciated the quality of our breakfast and that the spacious private pool provided a perfect setting for relaxation and fun. It would be our sincere pleasure to welcome you back in the future for another unforgettable and enriching stay. Warm regards, Nguyễn Minh Tâm Guest Experience Manager
수영장은 조곰 작지만 조식 훌륭 생긴지 얼마 안 돼서 전반적으로 다 깨끗했어요 다음 나트랑올때도 오려고요
Dear Ms. Kim, Thank you very much for taking the time to share your feedback following your recent stay at Villa Le Corail, A Gran Meliá Hotel. We are truly pleased to know that you enjoyed our breakfast offerings and appreciated the overall cleanliness and freshness of the resort. Your kind words mean a great deal to us. We have also noted your comment regarding the size of the pool. We truly value your feedback and will take it into account as we continue to refine the guest experience. It is a pleasure to hear that you plan to return on your next visit to Nha Trang. We look forward to welcoming you back for another relaxing and memorable stay. Warm regards, Nguyễn Minh Tâm Guest Experience Manager
조식도 훌륭하고 룸상태도 좋았음 그냥 완벽!
Dear Mr. Shin, Thank you very much for your kind feedback following your recent stay at Villa Le Corail, A Gran Meliá Hotel. We are truly delighted to know that you found the breakfast excellent and the room condition just perfect. Your satisfaction is our greatest reward and serves as a wonderful encouragement to our team. It would be our pleasure to welcome you back in the future for another relaxing and memorable stay. Warm regards, Nguyễn Minh Tâm Guest Experience Manager
나트랑 3방째였고 미야, 더아남 풀리조트에 묵었었습니다 이번엔 너무 급하게 결정한탓에 ... 뭐 가격대비 만족은 하지만 6명이 함께해서 쓰리베드룸으로 예약했는데 리조트 구조가 참 희한하게 모두 개별적으로 분리되어있어여 뭐 개별적으로 프라이버시를 중요시한다면 만족할 숙소.. 저희는 방만 나뉘어져 있는 스탈을 선호하다보니... 요 부분에서 그닥이였습니다.. 그리고 공영수영장도 리조트규모에 비해 작았고요... 전 다시 찾지는 않을 거 같아요;; 위생상태나 직원들 친절도는 너무너무 만적했습니다
Dear Ms. Im, Thank you very much for taking the time to share your feedback following your recent stay at Villa Le Corail, A Gran Meliá Hotel. While we are pleased to know that you were satisfied with the cleanliness of our facilities and the genuine hospitality of our team, we regret that certain aspects of the resort’s layout did not fully meet your expectations. Our villas are thoughtfully designed to provide a sense of privacy and tranquility, which many of our guests deeply appreciate. However, we understand that this concept may not align with all travel preferences, particularly for groups seeking a more connected arrangement. Your comments regarding the layout and the size of the swimming pool have been noted and will be shared with the relevant teams as part of our ongoing efforts to enhance the guest experience. We are sincerely grateful for your kind words and truly hope that, despite the elements that did not meet your expectations, your time in Nha Trang was still fill
시내랑 조금 거리가 있어 조금 불편하지만 그래서 더 조용하고 안락합니다! 객실, 조식 너무나 만족! 물고기 보려고 간게 큰 목적이였는데 지난번에 간 알리부 보다는 없어요 대신 온천이 있음!!! 버기 불편하다는 평이 있었는데 전혀 고민안하셔도 됩니다
Min 님께, Villa le Corail, A Gran Meliá Hotel에서의 경험을 공유해 주셔서 진심으로 감사드립니다. 평화롭고 편안한 분위기와 객실, 조식에 만족하셨다니 저희도 매우 기쁩니다. 시내에서 다소 거리가 있을 수 있다는 점은 이해하고 있으나, 그 덕분에 더욱 여유롭고 조용한 시간을 보내실 수 있었다니 다행입니다. 물고기 관찰과 온천에 대한 소중한 의견도 감사드립니다. 고객님의 여행에 특별한 추억이 되었기를 바랍니다. 또한 버기 서비스에 대해 긍정적으로 말씀해 주셔서 감사합니다. 고객님을 다시 한 번 모실 수 있기를 진심으로 기대하겠습니다. 감사합니다. Nguyễn Minh Tâm Guest Experience Manager
다시 방문하고 싶어요
Dear our valued guest, We sincerely appreciate your wonderful review! Your satisfaction and delightful experience at Villa Le Corail, A Gran Meliá Hotel bring us great joy. We truly hope to have the pleasure of welcoming you and your family back soon to create more relaxing and memorable moments together. Best regards, Nguyễn Minh Tâm Guest Experience Manager
2박 묶었는데 호텔 룸 정말 깨끗하고 넓고 조식은 망고없는 건 아쉽지만 빵도 맛있고 너무좋았어요. 프로그램때문에 문제가 있었는데 Clare인지 직원분 너무 친절한 응대 고마웠어요. 하지만 프로그램부족하고, 공용수영장 작은 것도 아쉽고, 무엇보다 체크인시 여자직원 너무 빨리 다다다 말하구 QR찍어봐 끝이었는데 프린트로 된 설명서가 있어야할 것 같아요. 핸드폰으로 다운로드받아 그 그 많은 글씨읽기 싫어지더라고요. 그리고 누웠는데 소방알림이 계속 깜빡여서 천으로. 덮어달라 요청했어요. 어떻게 자라는건지?.. 다시 가고 싶은 숙소는 분명하지만 디테일이 부족했어요.
Dear Ms. Luu, Thank you sincerely for taking the time to share your recent experience at Villa Le Corail, A Gran Meliá Hotel. We are truly delighted to know that you found your room clean and spacious, and that our breakfast, especially the bread, left a positive impression, even though the absence of mango was a slight disappointment. Your kind mention of our team member Clare and her attentive service means a lot to us, and we will certainly pass along your appreciation to her. At the same time, we are very sorry to hear that some parts of your experience did not meet your expectations. We fully understand that receiving information too quickly during check-in can feel overwhelming, especially when important details are delivered through digital means. Your thoughtful feedback helps us reflect on the finer details of our service, and we truly value your honesty. It is through insights like yours that we continue to grow and refine the hospitality we offer. We very much hope to
가격대 있는곳이고 뭐 5성급 답습니다. 조식은 한국인 입맛기준 즉석국수와, 즉석 연어베네딕트가 가장 맛있으니 꼭 드시구요. 다만 유의하실점은 숙소가 넓다보니 체크인담당하는 지배인이 중요해보여요 Vivien 지배인님 너무친절하고 예쁘고 그분덕에 또 가고싶을정도입니다. 영어가 서툰 일행위해 카톡 즉시응대도 해주셨어요. Specially thanks to vivien ,
Dear Mr. Mo, Thank you very much for sharing your kind words about your recent stay at Villa Le Corail, A Gran Meliá Hotel. It is wonderful to hear that the breakfast, especially the freshly made noodles and salmon benedict, suited your taste. We are also truly grateful for your kind words about our Butler service. It brings us joy to know that the personalized care and prompt support provided throughout your stay left such a positive impression. We look forward to welcoming you back for another exceptional experience. Best regards, Nguyễn Minh Tâm Guest Experience Manager
배트남에서 찾은 천국입니다 숙소컨디션, 빌라 내 조경, 부대시설 모든게 좋았어요. 조식은 말할 것도 없구요. 다만 요가 수업하는 공용매트가 호텔명성에 걸맞지 않아서 아쉬웠어요 피트니스짐 기구만큼 요가매트도 좀더 두껍고 말리지 않았으면 하는 마음이에요
Dear Ms. Youn, Thank you for sharing your experience at Villa Le Corail, A Gran Meliá Hotel. We are delighted to hear that you found a paradise in Vietnam and enjoyed our villa, landscaping, facilities, and breakfast. We also appreciate your feedback about the yoga mats and will look into improving their quality to better match our standards. We look forward to welcoming you back for another peaceful and rejuvenating stay. Best regards, Nguyễn Minh Tâm Guest Experience Manager
후기 잘 안 쓰는데 여기는 진짜 최고 였어요. 침구도 너무 포근해서 잠도 잘 오고 위생이며 친절도며 모두모두 만족입니다. 풀장도 깊어서 놀기에 딱 좋았어요. 저는 진짜 대대대만족이었습니다.
존경하는 고객님께, Villa Le Corail, A Gran Meliá Hotel에서의 숙박에 대한 멋진 후기를 남겨주셔서 감사합니다. 귀하께서 저희와 함께한 시간이 매우 특별한 경험이 되었다는 소식을 듣게 되어 기쁩니다. 편안한 침구, 청결, 그리고 전반적인 서비스가 기대를 초과했다는 말씀에 매우 감사드립니다. 또한, 수영장을 즐기시며 편안한 시간을 보셨다는 점도 기쁘게 생각합니다. 다시 한 번 기억에 남는 숙박을 위해 저희 호텔에 다시 오시기를 기대합니다. 따뜻한 인사와 함께, Nguyễn Minh Tâm Guest Experience Manager
진짜 머무는 내내 너무 행복했습니당 !! 담에 또 갈게요
존경하는 고객님께, Villa Le Corail, A Gran Meliá Hotel에서의 소중한 경험을 공유해 주셔서 감사합니다. 고객님께서 행복하고 기억에 남는 시간을 보내셨다고 하니 저희도 매우 기쁩니다. 머지않아 다시 찾아주셔서 또 한 번 특별한 시간을 함께할 수 있기를 진심으로 고대하고 있습니다. 따뜻한 인사와 함께, Nguyễn Minh Tâm Guest Experience Manager
넘 좋아요 나트랑에서 젤 좋은거 같아욤
존경하는 고객님께, 소중한 리뷰를 남겨 주셔서 진심으로 감사드립니다. Villa Le Corail, A Gran Meliá Hotel에서 만족스럽고 즐거운 시간을 보내셨다니 저희에게도 큰 기쁨입니다. 곧 장 님과 가족분들을 다시 모시고 더욱 편안하고 잊지 못할 추억을 함께 만들어 갈 수 있기를 진심으로 기대하겠습니다. 따뜻한 인사와 함께, Nguyễn Minh Tâm Guest Experience Manager
직원들도 너무 친절했고 룸 상태도 좋고 음식도 맛있었어요
김 여성 고객님께, 따뜻한 말씀 진심으로 감사드립니다. 편안한 휴식을 즐기시고, 저희의 친절한 직원들, 잘 정돈된 객실, 그리고 맛있는 음식에 만족하셨다니 매우 기쁘게 생각합니다. 고객님의 만족은 저희에게 가장 큰 보람입니다. 가까운 시일 내에 다시 한 번 편안한 휴식을 위해 Kim 님을 모실 수 있기를 진심으로 기대하겠습니다. 감사합니다. Nguyễn Minh Tâm Guest Experience Manager
Highly recommend to anyone who just wants to rest and enjoy the peacefullness of Nha Trang nature itself. But one thing. You need to change the music you play through the day and night in the lobby and the restaurant. It does not fit your resort style. It is too vibrant and loud.
Dear Mr. Lee, Thank you for your wonderful review and recommendation! We are delighted that you enjoyed the tranquility of Nha Trang’s natural beauty at Villa Le Corail, A Gran Meliá Hotel. We also appreciate your feedback regarding the music in our lobby and restaurant. Your insight is valuable, and we will review it to enhance our guests’ experience. We look forward to welcoming you back for another peaceful and relaxing stay! Best regards, Nguyễn Minh Tâm Guest Experience Manager
이정도 가격에 이정도 사이즈 첨 봅니다.
친애하는Lee님, Villa Le Corail, A Gran Meliá Hotel에 따뜻한 말씀을 남겨주셔서 감사합니다! 저희 숙박 시설에서 큰 가치를 느끼셨다니 기쁘게 생각합니다. 다음에도 더욱 멋진 시간을 보내실 수 있도록 다시 뵙기를 기대하겠습니다! 따뜻한 인사와 함께, Nguyễn Minh Tâm Guest Experience Manager
장점: 룸컨디션과 직원서비스가 매우 만족스러웠습니다. 조식도 가짓수도 많고 맛있었어요. 단점: 프라이빗 해변이 공사장 느낌이고 미역줄기가 떠다니는데 좀 징그러움. 오션뷰인데 야자수가 뷰를 다 가리고있는 것도 아쉽고 메인풀장이 작았습니다.
친애하는Sung님, Villa Le Corail, A Gran Meliá Hotel에서의 경험을 공유해 주셔서 감사합니다. 객실 상태, 직원 서비스, 그리고 조식에 만족하셨다니 기쁘게 생각합니다. 고객님의 따뜻한 말씀은 저희에게 큰 힘이 됩니다. 해변과 수영장이 기대에 미치지 못한 부분이 있었다는 점을 이해하며, 소중한 의견을 바탕으로 더욱 나은 경험을 제공할 수 있도록 지속적으로 개선해 나가겠습니다. 고객님의 소중한 피드백에 감사드리며, 다음 방문에서는 더욱 즐거운 시간을 보내실 수 있도록 최선을 다하겠습니다. 따뜻한 인사와 함께, Nguyễn Minh Tâm Guest Experience Manager
My baby's review is very good for take buggie every day!
Dear Ms. Choi, Thank you for your kind review! We are delighted to hear that your little one enjoyed the buggy rides every day. It is wonderful to know that your family had a great experience with us. We look forward to welcoming you back for another memorable stay! Warmest regards, Nguyễn Minh Tâm Guest Experience Manager
Very good location and very kind!
Dear Ms. Choi, Thank you for your kind review! We are delighted that you enjoyed our convenient location and warm hospitality. Creating memorable family experiences is our priority, and we are thrilled you had a great stay. We look forward to welcoming you and your family back for another wonderful getaway soon! Warmest regards, Nguyễn Minh Tâm Guest Experience Manager
물 깨끗하고 친절하고 피트니스좋고 개인풀 말해못해요 리조트도 너무 예뻐서 구경하는데 바빳어요
친애하는Heejin님, 멋진 리뷰를 남겨 주셔서 감사합니다! 깨끗한 물, 친절한 서비스, 그리고 훌륭한 피트니스 센터를 즐기셨다니 기쁘게 생각합니다. 또한, Villa Le Corail, A Gran Meliá Hotel의 아름다움이 깊은 인상을 남겼다고 하니 더욱 보람을 느낍니다. 따뜻한 말씀과 추천에 진심으로 감사드리며, 곧 다시 모시고 더욱 잊지 못할 숙박 경험을 선사해 드리길 기대하겠습니다! 따뜻한 인사와 함께, Nguyễn Minh Tâm Guest Experience Manager
돈 쓰는 맛이 있는 숙소입니다!
친애하는Hwang님, Villa Le Corail, A Gran Meliá Hotel에서의 멋진 경험을 공유해 주셔서 감사합니다. 숙박이 가치 있고 즐거운 시간이 되셨다니 매우 기쁘게 생각합니다. 고객님께 최고의 편안함과 서비스를 제공하는 것은 저희의 최우선 과제이며, 남겨 주신 따뜻한 말씀은 큰 의미가 있습니다. 곧 다시 모시고 더욱 특별한 숙박 경험을 선사해 드리길 기대하겠습니다! 따뜻한 인사와 함께, Nguyễn Minh Tâm Guest Experience Manager
시설도 너무 깨끗하고 신나게 대접받구 갑니다. 함께 여행하신 분들도 극찬을 하셨어요! 직원들도 너무 친절하셔서 요 숙소에서 즐거운 추억들만 가져가요!
친애하는Jo님, Villa Le Corail, A Gran Meliá Hotel에서의 멋진 경험을 공유해 주셔서 감사합니다. 깨끗하고 잘 관리된 시설을 즐기셨으며, 저희 팀의 따뜻한 환대로 더욱 특별한 시간을 보내셨다니 기쁘게 생각합니다. 고객님께 소중한 추억을 선사해 드릴 수 있었다는 점이 저희에게 큰 보람이 됩니다. 다시 한번 소중한 추억을 만드실 수 있도록 가까운 미래에 다시 모시기를 기대하겠습니다. 따뜻한 인사와 함께, Nguyễn Minh Tâm Guest Experience Manager
모든 직원들이 친절하고 같이 가신 모든분들이 인상깊다 하실 정도로 최상의 서비스를 받고 왔습니다! 어떤 여행객이던 만족스런 날을 보낼 수 있으실것 같아요!!
친애하는HaEun님, Villa Le Corail, A Gran Meliá Hotel에서의 경험을 따뜻한 말씀으로 나누어 주셔서 진심으로 감사드립니다. 저희 팀의 따뜻한 환대가 고객님과 동반자분께 깊은 인상을 남겼다니 매우 기쁩니다. 저희 서비스가 만족스러운 숙박에 기여했다는 말씀은 저희에게 큰 의미가 있습니다. 다시 한번 고객님을 모실 날을 기대하며, 더욱 특별한 경험을 선사해 드릴 수 있도록 최선을 다하겠습니다. 따뜻한 인사와 함께, Nguyễn Minh Tâm Guest Experience Manager
그 가격에 시설 죽이고 직원들 친절 미안해질정도로 친절하고 산책하기도 좋고 서비스도 많이 챙겨주고 다시 오고싶은 시설이였어요.
존경하는 고객님께, Villa Le Corail, A Gran Meliá Hotel에 대한 멋진 리뷰를 남겨주셔서 진심으로 감사드립니다. 시설이 훌륭하고, 직원들의 따뜻한 환대로 편안한 시간을 보내셨다니 매우 기쁩니다. 또한, 아름다운 주변 환경과 제공된 서비스에 만족하셨다니 더욱 뜻깊습니다. 다음에도 다시 모시고 잊지 못할 숙박 경험을 선사해 드릴 수 있기를 기대하겠습니다. 따뜻한 인사와 함께, Nguyễn Minh Tâm Guest Experience Manager
현장에서 룸 업그레이드 했는데 금액은 좀 있지만 돈이 하나고 안 아까웠어요 리조트에서 운영하는 프로그램도 많은데 요가 재밌으니까 다들 꼭 해보세요
친애하는영준님, Villa Le Corail, A Gran Meliá Hotel에서의 멋진 경험을 공유해 주셔서 감사합니다. 객실에서 편안한 시간을 보내시고, 리조트에서 즐거운 시간을 보내셨다니 기쁘게 생각합니다. 특히 요가를 포함한 다양한 액티비티를 즐기셨다니 더욱 뜻깊습니다. 따뜻한 말씀에 진심으로 감사드리며, 다시 모실 날을 고대하고 있겠습니다. 따뜻한 인사와 함께, Nguyễn Minh Tâm Guest Experience Manager
“絶対に再び訪れたいプールヴィラ”
ビーチフロントの1ベッドルームプールヴィラに宿泊しました。 宿泊施設はとても美しく、広く、清潔で、親切だったので少し高かったですが、お金が全く惜しくありませんでした。 ナトラン市内にも近いので、Grabを使って移動するのも良い距離ですが、ホテル周辺には歩いて行ける場所がありません。 ただし、ホテル棟と周辺の商業施設?がまだ工事中なので、規模や価格に対してレストランが不足していると感じました。 朝食は私が行った中で一番おいしくて多様でしたし、朝食を提供しているレストランのランチとディナーメニューもおいしかったですが、ルームサービスもおいしかったのに、2泊だけでは選択肢がすべて尽きてしまったような気がします。次回はもっと多様なメニューがあればいいなと思います。 最後に、次回はビーチ/オーシャンタイプのプールヴィラではなく、ガーデンビューのプールヴィラに行くと思います。価格も大きく違いますが、ガーデンビューも美しかったですし、決定的にオーシャンビューが本当に美しかったですが、海の目の前?崖の上なので波の音がよく聞こえて、波の音を聞きながら本当に海に浮かんでいるように泳げたのは特別な体験でしたが、夜も波の音が続くので、個人的には少し怖かったです..ㅜㅜ 逆にもっと好きな方もいるかもしれないので、参考にしてください!
Dear Ji, Thank you for sharing your experience staying at our beachfront one-bedroom pool villa. We're thrilled to hear that you found the accommodation beautiful, spacious, clean, and welcoming, despite its premium cost. Your feedback on the proximity to Nha Trang and downtown, and the convenience of Grab, is noted, although we apologize for any inconvenience regarding the lack of nearby walking areas and ongoing construction. We appreciate your compliments on our delicious and varied breakfast, as well as our lunch/dinner menus and room service. Your suggestion for more diverse menu options is duly noted for improvement. We're glad to know you enjoyed the ocean view and the special experience of hearing the waves from the cliff-top location, although we understand it might be unsettling for some at night. We look forward to welcoming you back!. Warm regards, Elena Lopez de Silanes Gallo Director of Guest Experience