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クチコミ 248 件の総評
正直に言うと、私たちがGrabの運転手に降ろされたとき、正しい決断をしたのか確信が持てませんでした。 結局、彼は私たちを道路の向かいのカフェに降ろしたのです。 静かな通りを渡ると、時間が止まったような魔法のような場所にたどり着きました。 私たちはホテルのフエ様式の部分に滞在することにし、素敵な2泊を楽しみました。 フランス植民地側も美しいですが、私たちはより地元の選択を好みました。 朝食は無料で、豊富で美味しかったです。そして、私たちは2日目の晩にロイヤルディナー(民俗音楽家と伝統衣装付き)を選びました - 美味しくて満足感がありました! 素敵なプールは、毎日暑さからの安らぎを与えてくれ、私と2人の子供は、古代フエの庭の家がベトナム旅行中の一番のお気に入りの宿泊先だと宣言しました。 実際に体験しなければなりません - 本当に素晴らしいです。 都会の喧騒から離れているのに、非常に近くにあるのが気に入っています。 ああ、それと、彼らが無料で30分のマッサージを提供していることを言ったでしょうか? 天国です!
Dear Grace, Thank you for sharing your experience. We're thrilled you found our hotel to be a magical and timeless retreat, despite the initial confusion with the drop-off. We're glad you enjoyed our Hue-style accommodations, complimentary breakfast, Royal Dinner, and the refreshing pool. Your feedback means a lot to us, and we hope to welcome you and your family back soon for another fantastic stay. Best regards, Binh Tran Sales Department Ancient Huế Garden Houses
朝食がとても美味しかった。スタッフが親切で熟練していた。プールも気に入った。雨の日にバルコニーから庭を眺めた瞬間は本当に良かった。クラシックな室内インテリアも気に入った。ホテルのためにまた行きたい。
친애하는 지현님, 감사합니다. 아침식사와 직원들의 친절함에 대해 만족하셨다는 소중한 의견 감사드립니다. 수영장과 고풍스러운 실내 인테리어도 마음에 들었다니 기쁩니다. 앞으로도 호텔을 다시 방문하고 싶어하신다니 저희도 매우 기쁘게 생각합니다. 다음에 또 만나길 기대하며, 좋은 시간 보내셨기를 바랍니다. 진심으로 감사드립니다. Binh Tran Sales Department Ancient Huế Garden Houses
場所は悪いが施設は綺麗で、落ち着ける。敷地も部屋数も少ないので、大人だけなら良いが、小さな子供がたくさんいて、うるさくて落ち着けなかった。こういう所は12歳以下はお断りにしないと、リラックスの予定が逆にストレスになる。 スタッフも新設な人がほどんどだが、サービスが欠けてる人に最後対応されて、とても不快だった。 帰りにThankyouの一言も無くさっさと行かれたのは、初めてだった。 とても気分が悪い。 ベトナムのタクシーは、おつりをごまかしたり、くれなかったりが多く、信用出来ないから、料金があらかじめ分るグラブにしたかったのに、スタッフがグラブは高いと言って、タクシーを呼ばれた。 結局、タクシーはグラブとほとんど同じ料金だった。だったら、安心できるグラブが良い。タクシーは、言われた金額より、メーター料金が安かったが、安い料金にはしなかった。 もし、スタッフからタクシーを薦められても、グラブを利用して下さい。グラブが高いは嘘です。騙されないで下さい。 部屋が素敵だっただけに、残念でなりません。
Dear Ms. Kinuko, Warmest greeting from Ancient Huế Garden Houses, We are so sorry for the bad emotions in the Ancient Hue Garden Houses. And thank you for taking the time and sharing information with us. We did talk to our check-out staff that day. The taxi to the airport for the driver was 330,000 VND, and our staff asked the driver to collect the correct amount, but when he arrived at the airport, we didn't know how much he collected from you. Please let us know the amount he collected so we can reflect on the taxi agent. We are also very sorry that our staff and other groups of guests have made you unhappy, affecting your stay. We will improve it and our team's service immediately. We will offer a 60' massage per person and a complimentary meal for you when you come back. Should you have any questions, please feel free to contact me. Once again, we apologize for making you unsatisfied with ourWe look forward to seeing you at our charming villa next time. Best regards, Ms. Dung
中心部からは少し離れています。緑に囲まれた数棟だけのホテルというよりHousesという表現がしっくりくる隠れ家のような施設です。ゆったりと過ごすのには最適の居場所。おすすめです。
Dear Ms. Keiko, Thank you for choosing to stay at Ancient Hue Garden Houses and for sharing your feedback. We're delighted to hear that you had a wonderful experience with us. 😄 We truly appreciate the amazing feedback you have shared and pass along your appreciation to our passionate team as it is feedback such as yours that provides motivation to continue delighting our future guests. We look forward to welcoming you back to Ancient Hue Garden Houses soon. Should you have any further comments or if there's anything else we can assist you with, please feel free to reach out. Again, thank you for your support and for taking the time to share your positive feedback. It means a lot to us! Warm regards, Phuc (Ms.) Sale Departm
とにかく歴史的な建築物の美しさに圧倒されました。このホテルに泊まるだけのためにベトナムに来る価値のあるホテルだと思います。ベトナムの古民家を解体し持って来て組み立て直したそうです。本物の彫刻で飾られた透かし窓、アンティーク調の家具に囲まれ、親切なスタッフにいたれりつくせりのサービスを受けお姫様になりたい人には是非お勧め!エンペラーディナーも美味しくベトナムの衣装を着せてくれます。朝ご飯に食べたビーフシチューがあまりに美味しくって忘れらません。30分ボディーマッサージもサービスでしてもらいました。フエ観光は自転車を借りて行きました。フエからホイアンまで素敵な景色を見ながら電車で移動しました。電車の駅はこのホテルのすぐ近くにあります。このホテルに泊まりにフエにまた行きたいです。
私たちは、写真を基に古代フエの庭の家での滞在を楽しみにしていましたが、施設とスタッフは私たちの期待をはるかに上回りました。まず、スタッフについて話さなければなりません。受付スタッフ、レストラン、スパ、または庭師とのすべてのやり取りは、最も親切で誠実な方々とのものでした。カスタマーサービスはここで明らかに最優先事項ですが、家族と過ごしているかのように、努力を感じさせない自然で温かい方法で対応してくれます。私たちの遅い到着を待っていてくれ、便利なように部屋でのチェックインをしてくれました。部屋で無料のアフタヌーンティーを楽しみ、スパサービスも受けられるという素晴らしい待遇をしていただきました。滞在中、必要なものをすべて予測し、プールに新しいタオルを持ってきてくれたり、ディナー中に部屋のターンダウンサービスを行ってくれたりしました。 バクマーの家の部屋は素敵でした。庭の家は広く、非常によく作られています。これまで宿泊した場所の中で、本当にお気に入りの一つでした。ベッドと寝具は最高で、複数のエアコンユニットがあったおかげで、素晴らしい睡眠ができました。敷地は清潔で本当に静かです。レストランはすべての食事におすすめで、プールサイドで楽しんだランチも素晴らしかったです。プールは完璧な温度で、完全に清潔で、フエの観光後のリラックスに最適でした。 ホテルの立地に問題はなく、フエ市内を見た後、この近隣のエリアに宿泊して良かったと思っています。実際には、帝国都市に近く、観光のためのドライバーを予約していたので私たちには完璧でした。利用する時間はありませんでしたが、ホテルが提供する自転車を使えば、必要な場所に自転車で行くのも非常に簡単だったでしょう。 私たちは滞在を非常に楽しんだので、滞在を延長することを真剣に考えましたが、すでに他に予定があったためできませんでした。本当に宝石のような場所で、5つ星以上で、自分へのご褒美としてここに宿泊することを強くお勧めします…後悔することはありません。
Nice experience!
The room is spacious and decorated with some historic touches. The bed comes with a net so you wont get bitten by mosquito. Will revisit next time when I go to Hue.
Dear Mr. Khang, Thank you for taking your valued time to share your wonderful feedback about Ancient Hue Garden Houses. We are delighted to learn that you enjoyed your stay with us. We truly appreciate your kind words and we do hope that we will have the opportunity in welcoming you back again in the near future. Best regards, Thinh Phan (Mr.) General Manager Ancient Hue Garden Houses
Had a wonderful and comfortable stay at this lovely hotel, would 100% recommend people that are coming to HUE
Dear Mr./Ms. Koh, Thank you for taking your valued time to share your wonderful feedback about Ancient Hue Garden Houses. It is wonderful to know that you had a good time with us overall and that our friendly team members left a positive impression on you during your visit. Your kind words mean a lot to us, and we truly value your recommendation. We look forward to welcoming you back for another memorable stay in the future! Best regards, Thinh Phan (Mr.) General Manager Ancient Hue Garden Houses
This hotel is spectacular! Im staying in the marguerite villa and its so beautiful and relaxing. After some hectic travels it is a welcome change to recharge. The food and service is impeccable for the price. The Garden Houses are currently under renovation to be ready for 2026 and can’t wait to come back!
Dear Ms. Trena, Thank you for taking your valued time to share your wonderful feedback about Ancient Hue Garden Houses. It's wonderful to know that you had a good time with us overall and that our friendly team members left a positive impression on you during your visit. We look forward to welcoming you back in 2026 for a fresh and meaningful experience at Ancient Huế Garden Houses. Wishing you wonderful journeys ahead, and thank you once again for choosing Ancient Hue Garden Houses. Best regards, Thinh Phan (Mr.) General Manager Ancient Hue Garden Houses
Loved it
Dear Ms. Sunny, Thank you for taking the time to rate our hotel. It is wonderful to learn you enjoyed everything about your stay. We truly appreciate your feedback and we do hope that we will have the opportunity in welcoming you back again in the near future. Best regards, Thinh Phan (Mr.) General Manager Ancient Hue Garden Houses
Room is top notch and facilities are also great.
Dear Mr. Anish, Thank you for taking your valued time to share your wonderful feedback about Ancient Hue Garden Houses. We are delighted to learn that you enjoyed your stay with us. We truly appreciate your kind words and we do hope that we will have the opportunity in welcoming you back again in the near future. Best regards, Thinh Phan (Mr.) General Manager Ancient Hue Garden Houses
Oh my. On the first day when i arrived, i got a serious case of stomachache. The staffs brought the pills to my room, and when i felt better, every staff i met on the way out didn’t forget to check if i was alright by then, later they even brought extra water cuz they figured i might need them. I’m definitely blown away by how attentive and caring the staffs were. 100000/10 would recommend. Thank you Ancient Hue Garden Houses for a great stay. I’ll be sure to bring my family here next time.
Dear Ms. Linh, Thank you so much for your heartfelt review. We are truly sorry to hear that you were unwell upon arrival, but we are glad our team was able to bring you some comfort and care during that time. It means a lot to us to know that our staff made a positive impression and helped you feel better. We truly appreciate your feedback and we do hope to welcoming you to Ancient Hue Garden Houses soon for another peaceful and memorable stay. Best regards, Thinh Phan (Mr.) General Manager Ancient Hue Garden Houses
Location is nice. You may feel yourself quite special in the facility
Dear Mr. Ahmet, Thank you for taking your valued time to share your wonderful feedback about Ancient Hue Garden Houses. We are delighted to learn that you enjoyed your stay with us. We truly appreciate your kind words and we do hope that we will have the opportunity to welcome you back again in the near future. Best regards, Thinh Phan (Mr.) General Manager Ancient Hue Garden Houses
They have both a Vietnamese and French side within the resort. Both are beautiful and integrated into the landscape. The staff is exceptional and bends over backwards to assist you! Highly recommend!
Dear Mr. David, Thank you for taking the time to share your experience with us. It's wonderful to know that you had a good time with us overall and that our friendly team members left a positive impression on you during your visit. Your feedback means a lot to us, and we do look forward to welcoming you back for another memorable stay in the future! Best regards, Thinh Phan (Mr.) General Manager Ancient Hue Garden Houses
Great facilities, feels like a resort. Beds were really comfy. Quiet location, yet close to main attractions. Absolutely stunning property. Hope to be back some day!
Dear Mrs. Elena, Thank you for your feedback and for highlighting the positive aspects of your stay at Ancient Hue Garden Houses. Your kind words mean a lot to us, and we are thrilled to hear that you enjoyed your stay with us. We truly appreciate your feedback, and we do hope that we will have the opportunity in welcoming you back again in the near future. Best regards, Thinh Phan (Mr.) General Manager Ancient Hue Garden Houses
Beautiful hotel. We had a great stay. Thank you
We loved the Hotel it was such a great place to stay . The breakfast was superb , freshly cooked for you . All the food was beautifully presented and the ambience of the dining room was gorgeous. All the staff went above and beyond for us . We had a wonderful stay . Thank you
Dear Mr. Carol, Thank you so much for your kind words and for taking the time to share your experience. We are truly delighted to hear that you enjoyed your stay with us. We’re thrilled to know you enjoyed our breakfast, the beautiful ambiance, and the exceptional service from our team. Your feedback is truly appreciated, and we look forward to welcoming you back for another exceptional stay. Best Regards, Thinh Phan (Mr.) General Manager
Good food & friendly staffs
Dear Mr. Thien, Thank you for taking the time to share such a wonderful review with us. We sincerely look forward to the opportunity of welcoming you back to Ancient Hue Garden Houses in the near future. Warm regards, Thinh Phan (Mr.) General Manager
highly recommend for who loves ancient things, historical stories and indochine interior. Tasty foods, healing vibes
Dear Mr. Pham, Thank you for sparing your valuable time to share with us this wonderful review. We do look forward to the opportunity of welcoming you back to Ancient Hue Garden Houses whenever your travels bring you to Hue again. Warm regards, Thinh Phan (Mr.) General Manager
We had the pleasure of spending 3 nights at Ancient Garden House. Fabulous accommodation, wonderful facilities and excellent staff. Highly recommended
Dear Mr. Andrew, Thank you for choosing to stay at Ancient Hue Garden Houses and for sharing your feedback. We're thrilled that you enjoyed our hotel amenities, including the nice pool, great restaurant, and spa. Your kind words mean a lot to us and serve as motivation for our passionate team. We will make sure to pass along your appreciation to our dedicated team members. We work diligently to provide exceptional service to our guests, and your feedback will surely make our day! Your recommendation means a lot to us. We look forward to welcoming you back in the future! Best regards, Phuc (Ms.)/Sale Department Ancient Garden House Team
The Ancient Hue Garden is extremely awesome and had a great moment. Thanks For the Hotel Teams
Dear Mr. Navin, Greetings from Ancient Hue Garden Houses! Thank you for choosing to stay at Ancient Hue Garden Houses and for sharing your feedback. We're thrilled that you enjoyed our hotel amenities, including the nice pool, great restaurant, and spa. Your kind words mean a lot to us and serve as motivation for our passionate team. We will make sure to pass along your appreciation to our dedicated team members. We work diligently to provide exceptional service to our guests, and your feedback will surely make our day! We look forward to welcoming you back to Ancient Hue Garden Houses soon. Should you have any further comments or if there's anything else we can assist you with, please feel free to reach out. Once again, thank you for your support and for taking the time to share your positive feedback. It's greatly appreciated! Warm regards, Phuc (Ms.) Sale Department
This is such a beautiful magical place. Everything is done to perfection, the rooms, the outdoors, great pools, the staff is just amazing, so helpful and nice, they took care of everything. It is very close to the imperial city but in a very quiet area which is great to take a break from the craziness of the city. The breakfast was great and we had a couple of great dinners there as well. A truly beautiful place run by amazing people.
Dear Julio, Thank you so much for your wonderful review of Ancient Huế Garden Houses on Agoda! We are thrilled to hear that you had such a fantastic experience with us. It's great to know that you found everything from our rooms to our outdoor spaces to be perfect, and that you enjoyed the serene atmosphere away from the hustle and bustle of the city. Our team strives to provide exceptional service, so it's heartwarming to hear that our staff took excellent care of you and attended to your needs. We're delighted that you enjoyed our delicious breakfast and had memorable dinners with us. It sounds like you truly appreciated the beauty of our place and the dedication of our team members. Once again, thank you for choosing Ancient Huế Garden Houses for your stay. We look forward to welcoming you back for another magical experience whenever your travels bring you to Huế. Warm regards, Binh Tran Sales Department Representative
Rất ok, nếu có dịp quay lại Huế tôi sẽ tiếp tục đặt phòng ở đây
Dear Tien, Thank you so much for your kind words and for considering Ancient Huế Garden Houses for your future stay in Huế! We are thrilled to hear that you had an enjoyable experience with us. It's wonderful to know that you found everything to your liking during your stay. We truly appreciate your loyalty and look forward to welcoming you back on your next visit to Huế. If there's anything we can do to make your future stay even more memorable, please do not hesitate to let us know. Once again, thank you for your feedback and for choosing Ancient Huế Garden Houses. We can't wait to host you again soon! Warm regards, Bình Trần Sales Department Representative
I choose Ancient Hue garden house for its Vietnamese traditional style and I was not disappointed. Everything about this Hotel is amazing from the staff, the food, our room, the gardens. It far exceeded my expectations and I would highly recommend to come here to stay for a truly Vietnamese experiences, nothing but great things to say about my time here.
Dear Tricia, Thank you so much for your wonderful review of Ancient Huế Garden Houses on Agoda! We are delighted to hear that you had such a fantastic experience with us and that our Vietnamese traditional style exceeded your expectations. It's truly heartwarming to know that you enjoyed every aspect of your stay—from our attentive staff, delicious food, comfortable rooms, to our serene gardens. Providing an authentic Vietnamese experience is something we take great pride in, and we're thrilled that you appreciated it. Your recommendation means a lot to us, and we thank you for sharing your positive feedback. Should your travels bring you back to Huế, we would be honored to welcome you again for another memorable stay. Warm regards, Bình Trần Sales Department Representative
Great, service, place and foods. Will be back!
Dear Tam, Thank you for your wonderful review of Ancient Huế Garden Houses on Agoda! We are thrilled to hear that you had a great experience with us, enjoying our excellent service, beautiful surroundings, and delicious food. We're delighted that you had such a positive stay and that you plan to return. We look forward to welcoming you back to Ancient Huế Garden Houses for another memorable experience when you visit Huế again. If there's anything else we can assist you with in the future, please feel free to reach out to us. Warm regards, Bình Trần Sales Department Representative
My fiancee and I stayed here for only one night, but we loved the hotel. The French villas were probably some of the nicest rooms we stayed in, but all of the rooms looked nice as well. There are two very well taken care of pools, two nice restaurants in the facility, and there is a complimentary spa session that is highly recommended. The hotel is a bit further away from newer Hue but closer to the historic city and in a quiet area. The staff were very friendly and held our bags for us even after we checked out and needed to wait for a night train. The hotel is a little higher price wise than some other hotels but by any Western standard it is a bargain, and it was probably the best hotel we stayed in during our time in Vietnam.
Dear Yuri, Thank you for sharing your wonderful experience at Ancient Huế Garden Houses on Agoda! We're thrilled you enjoyed our French villas, well-maintained pools, dining options, and complimentary spa session. It's great to hear our location and friendly staff met your expectations. We'd love to welcome you back for another exceptional stay in Huế. Warm regards, Bình Trần Sales Department Representative
The room was nice, big and comfortable. The bathroom was large and the room was clean. Unfortunately the noise kept me awake, a combination of neighborhood dogs barking and people in the area not respecting others (all hours of the night/morning). The location is okay but there is a lot of work happening on the roads out front so more noise and a lot of pollution, but that should be temporary. The breakfast is quite good, menu rather than buffet which I prefer. The other meals for lunch and dinner were just ok. The setting is nice and without the noises all night long I would stay again.
Dear Bruce, Thank you for sharing your feedback regarding your recent stay at Ancient Huế Garden Houses on Agoda. We appreciate your detailed comments about your experience. We're glad to hear that you found the room spacious, comfortable, and clean, and that you enjoyed the breakfast with a menu selection. We apologize for the noise disturbance caused by neighborhood dogs and local activity, as well as the inconvenience from road construction during your visit. We're pleased to inform you that the government-led construction work has now been completed, which should alleviate any future disturbances. Your feedback regarding lunch and dinner meals is noted, and we will review this with our culinary team to ensure improvements. We understand your concerns and would love the opportunity to welcome you back for a more enjoyable stay in the future. Please feel free to contact us directly if there's anything we can assist you with. Warm regards, Bình Trần Sales Department R
The room was beautiful and the staff was very attentive and nice. We had to depart early on the morning and the staff even packed out breakfast at 6am for us. Room service was twice a day to keep everything clean and tidy. We’d definitely come back again. The only down thing was the location of the hotel, being right at the construction site which made it very hard for cars to go in and out.
Dear Rachel, Thank you for sharing your experience at Ancient Huế Garden Houses on Agoda. We are delighted to hear that you found our room beautiful and our staff attentive and accommodating, especially with the early breakfast service and twice-daily room cleaning. We apologize for any inconvenience caused by the nearby road construction during your stay. We're pleased to inform you that the government-led construction has now been completed, resulting in improved accessibility with a wider road. We appreciate your feedback and look forward to welcoming you back to Ancient Huế Garden Houses for another enjoyable stay in the future. Warm regards, Bình Trần Sales Department Representative
Hotel, rooms and the grounds are beautiful. Staff very friendly and attentive, but could give more information about the city and sightseeing. Hotel is a bit harder to get to, due to a construction around.
Dear Hana, Thank you for your wonderful review of Ancient Huế Garden Houses on Agoda. We are thrilled that you found our hotel, rooms, and grounds beautiful, and that our staff provided friendly and attentive service. We apologize for any inconvenience caused by the nearby construction during your visit. We're pleased to inform you that the government-led construction has been completed, resulting in improved access to the hotel with a wider road. We appreciate your feedback regarding information about the city and sightseeing. We are working to enhance our staff training to provide more comprehensive information to our guests about local attractions and activities. We look forward to welcoming you back to Ancient Huế Garden Houses for another memorable stay. Please feel free to contact us if there's anything else we can assist you with. Warm regards, Bình Trần Sales Department Representative
It was so beautiful I didn't want to leave. Also service was exceptional .
Dear MYO, Thank you for your glowing review of Ancient Huế Garden Houses on Agoda! We are delighted to hear that you found our property so beautiful and that you experienced exceptional service during your stay. Your kind words mean a lot to us, and we're thrilled that we could provide you with a memorable experience. It's always our goal to create a welcoming and comfortable environment for our guests. We hope to welcome you back to Ancient Huế Garden Houses soon for another enjoyable stay. Please don't hesitate to reach out if there's anything more we can do to make your next visit even more special. Warm regards, Bình Trần Sales Department Representative
Beautiful buildings, nothing too much trouble for the staff, great food and drinks. I was particularly overjoyed to see a full vegetarian menu for dinner and breakfast.
Dear Emily, Thank you so much for your wonderful review of Ancient Huế Garden Houses on Agoda! We are thrilled to hear that you enjoyed our beautiful buildings, excellent service from our staff, and delicious food and drinks. We're delighted that our vegetarian menu for both dinner and breakfast met your expectations and brought you joy. We strive to cater to all dietary preferences and are glad we could provide you with a satisfying dining experience. It was a pleasure to have you with us, and we look forward to welcoming you back to Ancient Huế Garden Houses for another memorable stay. If there's anything else we can do to enhance your next visit, please do not hesitate to let us know. Warm regards, Bình Trần Sales Department Representative
Superb design, rooms, gardens, restaurant. Extremely helpful staff. Dinner was relatively expensive and not up to standard of the other excellent aspects of the hotel.
Dear David, Thank you for your wonderful feedback and kind words about our superb design, rooms, gardens, and restaurant. We are thrilled that you found our staff extremely helpful. We appreciate your constructive feedback regarding the dinner experience. Please be assured that we will review this with our culinary team to ensure consistency and quality across all aspects of our offerings. It was a pleasure serving you, and we look forward to welcoming you back in the future. Warm regards, Binh Tran Sales Department Ancient Huế Garden Houses
We had a fantastic overnight stay. The staff were very welcoming and couldn’t do enough to ensure we had everything we needed. The houses are beautifully decorated and very relaxing. Nice dinner in the restaurant and a good breakfast. The hotel is quite out of the way, so one night was perfect for us.
Dear Margaret, Thank you for your fantastic review and kind words about your overnight stay with us. We're delighted that our staff made you feel welcome and went above and beyond to ensure your comfort. It's wonderful that you enjoyed the beautifully decorated houses and found them relaxing. We're also pleased you had a nice dinner in our restaurant and enjoyed a good breakfast. We understand that our location may be a bit secluded, and we're glad that one night was perfect for your stay. We look forward to welcoming you back to Ancient Huế for another enjoyable experience in the future. Best regards, Binh Tran Sales Department Ancient Huế Garden Houses
When you step on the property, you are transported back in time...in a good way. This is a beautiful hotel in it's design and attention to detail. You swear you stepped back in time thanks to the amazing architecture. The complimentary breakfast was excellent and the staff were very friendly and I would highly recommend staying here if you want a unique experience and a quiet peaceful place to stay.
Dear Jason, Thank you for your wonderful review and kind words about our hotel. We're thrilled to hear that our design and attention to detail transported you back in time in a positive way. It's fantastic to know that you enjoyed the amazing architecture and found our property beautiful. We're also delighted that you had an excellent experience with our complimentary breakfast and that our staff were very friendly. Your recommendation means a lot to us, especially regarding our unique experience and peaceful atmosphere. We look forward to welcoming you back for another memorable stay at our hotel. Best regards, Binh Tran Sales Department Ancient Huế Garden Houses
The story of this magical hotel is sublime. The mysterious owner and his unique vision of this transportive oasis in a historic part of the city. Hue is poetry, and the vegan Pho was enriching.
Dear Nghi, Thank you for your poetic description of our hotel. We're thrilled that you found our story and vision sublime, and that you enjoyed our transportive oasis in this historic part of the city. We're also delighted to hear that you enjoyed our vegan Pho. Your feedback means a lot to us. We look forward to welcoming you back for another enriching experience at our hotel. Best regards, Binh Tran Sales Department Ancient Huế Garden Houses
Loved our stay and mesmerized by the whole experience. There's currently construction in the new quarter, but if you can get a booking in the ancient Villas its a total escape to the old charm of ancient Hue. The staffs were gorgeous and the food in the restaurant is a must.
Dear Nghi, Thank you for sharing your mesmerizing experience with us. We're thrilled to hear that you loved your stay and found our ancient Villas to be a total escape to the old charm of ancient Hue, despite the construction in the new quarter. We're delighted that you found our staff gorgeous and enjoyed the dining experience in our restaurant. Your recommendation means a lot to us. We hope to welcome you back soon for another wonderful stay at our hotel. Best regards, Binh Tran Sales Department Ancient Huế Garden Houses
This hotel is so close to being an amazing hotel: they have a BEAUTIFUL property, amazing architecture, the design/furniture/hand-carved wood are spectacular! Let me break down the more granular into PROs and CONs. PROs: -Breakfast was amazing, I loved that it isn't a buffet but instead a menu of 6-8 complimentary entrees to choose from. -The gym opened the week we arrived, with brand new pilates equipment; I have 6 years of experience with the machines, so was very happy. -The spa service was excellent. -We received great communication before arriving, and were given a free room upgrade with a new jacuzzi that was very nice. CON: -No WiFi by the pool, no WiFi in the gym -Coffee/tea in the rooms is very poor (packaged/powdered). This is an expensive hotel, that is unacceptable. -Gym has no weights (5kg and a few smaller, but not sufficient). Gym has a weight bench that is broken, I almost hurt myself putting my body weight on it! -We had a room service meal delivered to us and 36 hours later, it was still sitting there when we checked out. No one comes to collect the plates/dirty dishes? What?? -An expensive hotel like this should be using higher quality soaps/shampoos (I am happy to share they don't use single-use plastic ones though, good for the environment). -Speaking of, they did NOT have a water filling station, and instead provided very small water bottles complimentary - bad for the environment! -The receptionist used WhatsApp to contact me prior to my arrival, which was helpful and appreciated: however be aware that the profile of this employee is a faceless picture of her in underwear. How unprofessional for such a nice hotel!
Dear Mr. Ryan Thomason, Warmest greetings from Ancient Hue Garden Houses. We’re sorry to hear that you’re unsatisfied with our service. At Ancient Huế, we want you to know that your satisfaction is our highest priority. After receiving your feedback on Agoda, we have conducted an urgent internal meeting and promptly took the right action to the person in charge of this problem. On the other hand, we would like to offer you a room voucher valid until 2025. We know that this can not be considered a solution but we hope that you can give us one more chance so we can make things right. I’m confident your next experience with our employees will be up to the high standard that you’ve come to expect from Ancient Huế. Looking forward to hearing from you. Sincerely, Ancient Huế Team.
We stayed at Hue Ancient Gardens for two nights and were very pleased with the staff, the accommodations and the dining experience. The Hotel is laid out around a beautiful landscaped courtyard and offers a peaceful setting for your stay.
Dear Sherry, Thank you for choosing to stay with us at Hue Ancient Gardens and for sharing your experience. We're delighted to hear that you were pleased with our staff, accommodations, and dining experience during your two-night stay. Our hotel is designed around a beautifully landscaped courtyard to provide a peaceful setting, and we're glad you enjoyed it. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Binh Tran Sales Department Ancient Huế Garden Houses
Terrible service from what is meant to be a 5 star hotel in Hue. The staff unfortunately do not know how to treat their customers fairly. Having been to several hotels in Vietnam this is not worth the money.
Our stay at Ancient Hue Garden Houses was truly exceptional. The property is immaculate and the garden houses are stunning and very spacious. The restaurant is one of the better ones in the city. The staff was very accomodating and the pool was great. Next time we are in Hue, I wouldn't stay anywhere else. Truly luxury experience.
Dear Chad, Thank you for your glowing review and kind words about your exceptional stay at Ancient Hue Garden Houses. We're thrilled to hear that you found our property immaculate, our garden houses stunning and spacious, and our restaurant among the best in the city. It's wonderful that our staff could accommodate you well and that you enjoyed our great pool. We appreciate your loyalty and look forward to welcoming you back for another luxurious experience on your next visit to Hue. Best regards, Binh Tran Sales Department Ancient Huế Garden Houses
The photos don’t do it justice. Beautiful hotel, amazing staff and restaurant
Dear Mr./Mrs. Magdalena, Thank you for choosing to stay at Ancient Hue Garden Houses and for sharing your feedback. We're delighted to hear that you had a wonderful experience with us. 😄 We truly appreciate the amazing feedback you have shared and pass along your appreciation to our passionate team as it is feedback such as yours that provides motivation to continue delighting our future guests. We look forward to welcoming you back to Ancient Hue Garden Houses soon. Should you have any further comments or if there's anything else we can assist you with, please feel free to reach out. Again, thank you for your support and for taking the time to share your positive feedback. It means a lot to us! Warm regards, Phuc (Ms.) Sale Department
Elegant small boutique hotel, well worth the reasonable price. Beautifully styled. A little distance from the old city - taxis were required. Would love to come back to stay.
Dear Ms. Catherine, Thank you for choosing to stay at Ancient Hue Garden Houses and for sharing your feedback. We're thrilled to hear that you had a wonderful experience with us! Your kind words mean a lot to us and serve as motivation for our passionate team. 🌟 We will make sure to pass along your appreciation to our dedicated team members. We work diligently to provide exceptional service to our guests, and your feedback will surely make our day! We look forward to welcoming you back to Ancient Hue Garden Houses soon. Should you have any further comments or if there's anything else we can assist you with, please feel free to reach out. Once again, thank you for your support and for taking the time to share your positive feedback. It's greatly appreciated! Warm regards, Phuc (Ms.) Sale Department
Impeccable stay with awesome hospitality great care food and massage.loved every moment
Dear Mr./Mrs. Aditya, Thank you for choosing to stay at Ancient Hue Garden Houses and for sharing your feedback. We're thrilled to hear that you had a wonderful experience with us! Your kind words mean a lot to us and serve as motivation for our passionate team. 🌟 We will make sure to pass along your appreciation to our dedicated team members. We work diligently to provide exceptional service to our guests, and your feedback will surely make our day! We look forward to welcoming you back to Ancient Hue Garden Houses soon. Should you have any further comments or if there's anything else we can assist you with, please feel free to reach out. Once again, thank you for your support and for taking the time to share your positive feedback. It's greatly appreciated! Warm regards, Phuc (Ms.) Sale Department
It's a hidden gem of Hue. Serene place. Less than 10 mins to the Imperial Palace by taxi or grab. My family came back to the hotel during the day for a nap time of my daughter, very convenient. Staff was so friendly. We'll definitely come back!
Dear Mr./ Mrs. Unchalee, Thank you for choosing to stay at Ancient Hue Garden Houses and for sharing your feedback. We're thrilled to hear that you had a wonderful experience with us! Your kind words mean a lot to us and serve as motivation for our passionate team. 🌟 We will make sure to pass along your appreciation to our dedicated team members. We work diligently to provide exceptional service to our guests, and your feedback will surely make our day! We look forward to welcoming you back to Ancient Hue Garden Houses soon. Should you have any further comments or if there's anything else we can assist you with, please feel free to reach out. Once again, thank you for your support and for taking the time to share your positive feedback. It's greatly appreciated! Warm regards, Phuc (Ms.) Sale Department
We stayed here in June 2022 and had an amazing time. It's a smaller property, but the staff, service and facilities are 5-star. The pool is very nice too (good for the hot summer while we were there!). The neighborhood is off the beaten path, but still accessible via Grab/taxi (or we even biked to the citadel and downtown one day). The surrounding neighborhood has some restaurants and coffee shops tucked in too, if you ever need a place nearby. The onsite restaurant wasn't excellent in our opinion, but did the trick for breakfasts and a late dinner the night we arrived.
Dear Mr. Eric, Thank you for choosing to stay at Ancient Hue Garden Houses and for sharing your feedback. We're thrilled to hear that you had a wonderful experience with us! Your kind words mean a lot to us and serve as motivation for our passionate team. 🌟 We will make sure to pass along your appreciation to our dedicated team members. We work diligently to provide exceptional service to our guests, and your feedback will surely make our day! We look forward to welcoming you back to Ancient Hue Garden Houses soon. Should you have any further comments or if there's anything else we can assist you with, please feel free to reach out. Once again, thank you for your support and for taking the time to share your positive feedback. It's greatly appreciated! Warm regards, Phuc (Ms.) Sale Department
Located on a small dirt road between local homes; the neighbourhood was quiet and peaceful. They had bikes we could use but it was a bit out of the way from the city centre. We were able to use Grab for food deliveries. We also dined at the resort's restaurant. We had the emperor's banquet and were all given traditional clothing to dress up in as part of the banquet we purchased. It was a lot of fun. The food was very good 7/10. Breakfast provided was unlimited a la carte instead of buffet. As we travelled in a big group of 7 people we tried most of their breakfast menu items. Everything was good. They even give you take away coffee is requested as part of the breakfast service. The service from check in to check out was smooth and very polite. Most of the staff spoke english really well. We tried to book a very last minute tour of Hue for the next day during our stay. They went out of their way to make multiple phone calls to find us a tour guide. Our private tour was very cheap and our guide was amazing. We would definitely come back! The only trouble we had was the initial booking on agoda as the rooms and building names were not listed the same as their website. So we had trouble figuring out which rooms to book to be in the same building. After a few back and forth emails we managed to get it right.
Dear Mr. /Mrs. Mai, Thank you for choosing to stay at Ancient Hue Garden Houses and for sharing your feedback. We're thrilled to hear that you had a wonderful experience with us! Your kind words mean a lot to us and serve as motivation for our passionate team. 🌟 We sincerely apologize for any confusion or inconvenience you experienced during the initial booking process on Agoda. Your feedback regarding the inconsistency with room and building names is duly noted, and we will work on improving the clarity and accuracy of our listings. Once again, thank you for your detailed feedback and for highlighting the aspects of your stay that stood out to you. We truly value your feedback. Should you have any further comments or if there's anything else we can assist you with, please feel free to reach out to us. We look forward to the opportunity of welcoming you back to Ancient Hue Garden Houses in the future. Your continued support means a lot to us! Warm regards, Phuc (Ms.) Sale Department
This is the most unique hotel we stayed in Vietnam. If one can look past the street it’s on, the hotel is absolutely stunning. It gives you a good glimpse into the residence of royal families of the past. The place is immaculate and serene. Staff is wonderful. We were treated like royals. Although a little off city center, it’s worth the stay!
Everything is percfect here
“ホテルも庭も超綺麗♥”
エントランスからホテルに入るまでグリーンの庭がとても美しく、また、ホテルもとても綺麗で清潔で可愛い飾り付けで、このお値段でとまれて大満足です。 お食事もゆったりとした場所でとることができました。 お食事はメニューの中から選ぶシステムでした。 とても美味しかったです。 ヨーグルトもとて美味しく頂きました。
Dear Emi, Thank you so much for your lovely review of Ancient Huế Garden Houses on Agoda! We are delighted to hear that you had such a wonderful experience with us. It's fantastic to know that you enjoyed our beautiful green gardens from the entrance to the hotel, and that you found our property to be clean, well-maintained, and charmingly decorated—a great value for your money. We're thrilled that you had a relaxing dining experience in our tranquil setting. Our menu selection system aims to offer variety and quality, and we're glad you found the meals delicious. It's especially heartening to hear that you enjoyed our yogurt! Once again, thank you for choosing Ancient Huế Garden Houses for your stay. We look forward to welcoming you back for another delightful experience whenever your travels bring you to Huế. Warm regards, Bình Trần Sales Department Representative