クチコミ 720 件の総評
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クチコミ 720 件の総評
4.5以上『最高!』 (179)
4~4.5『素晴らしい』 (49)
3.5~4『とても良い』 (52)
3~3.5『良い』 (21)
3未満『少しがっかり』 (65)
スタッフのおかげでおすすめしたいホテル スタッフの方がとても親切で配慮があり、英語でのコミュニケーションにも問題がなく、遅いチェックインも全く問題なし。 西湖、オールドクォーターに近く、早朝から営業している飲食店が周辺に多いため、朝早くからの予定を始めるのに便利で、必要なものはほとんど周りに揃っています。 WIFIは非常に速く、途切れません。 テレビもチャンネル切替が早く、よく映ります。 ドライヤーも正常に作動し、 部屋にソケットがたくさんあるので、電子機器の使用が便利です。 3つ星ホテルであることを忘れないでください。 3万円台の価格ですが、これ以上を求めるのは欲張りです。
호텔의 서비스를 믿고 이용해 주셔서 감사합니다.
ホテルの部屋の写真が綺麗だったので2泊したのですが、タオルかけはネジが外れてて、タオルを掛けても引っ張れない、シャワーを浴びると隣のトイレの床が水浸し、wifiの電波は悪くて、ただ部屋が広いだけのホテルでした。受付は英語が話せるスタッフなのに、メータータクシーを呼んで欲しいというと、ぼったくタクシーを呼ばれてしまう、タクシーの件になると何故か英語が喋れないふりをするスタッフ。今回の4日間の旅行で学んだのが、基本的にタクシーはぼったくりしかない。ただ、ハノイでの外食は美味しかった。
当ホテルで不快な思いをさせてしまったことを心よりお詫び申し上げます。ホテルの設備を改修・改善してまいります。タクシーの問題に関しては、私たちはタクシーを呼ぶことをサポートするだけで、そのタクシー会社の方針は私たちにはわかりません。次回もより良いサポートができるよう経験を活かしてまいります。以上の件につきまして、ご理解賜りますようお願い申し上げます。
ホテルで予約したツアーが最高だった。 前日の夜遅くに手配できて、本当に良かった。
メイフラワーホテルのサービスを信頼してご利用いただきありがとうございます。
シャワーの排水に時間がかかり、池になった、時間がたてば流れる。
メイフラワーホテルのサービスを信頼してご利用いただきありがとうございます。次回のご旅行もお待ちしております。
ホテルは中心地に位置しており、外に出れば賑やかな街区にすぐアクセスでき、多くの素晴らしいものが販売されています。スタッフは親切です。
他の価格の宿泊施設と比較すると少し悪いことは事実ですが、非常に合理的な価格で適切な設備が整っていたので良かったです。スタッフの方々は毎朝ツアーの確認の電話をしてくれたので、安心して旅行を楽しむことができました。
綺麗に清掃されて、いいホテルです。 ただ金庫があるのに使えない
Stayed in a superior room. Wifi didnt work in the room and cell service didnt work unless in the bathroom. The window of the room looks into the hallway and didnt lock properly so i had to get them to fix it. Sheets had some stains on them. Good location though.
Check-in was quick and ViVi on reception was pleasant and welcoming. Overall the female staff were very pleasant, the male staff came across a bit staunch and militant, perhaps a bit of schooling in the art of smiling may help the business to thrive. Good points: Central location in old town, walkable to The Lake, Night Market and Night Street Market (Fri-Sun) Lots of food options close by, lots of coffee shops and small convenience stores (Circle K) Affordable. Issues: Room small if more than 1 person, I had the windowless room. Shower had no screen so the whole bathroom got wet and became a slip hazard. I was in 302 (2nd floor), the noise from the restaurant in the hotel would start around 5am, and not just clatter, but loud talking. The rooms are not very sound proof. So you hear other people including their TV. Sound of boilers/water through the night (enough to wake you) House keeping will really bang your door down and there’s no “Do not disturb signs” Would I stay here again: Most likely not, I think there’s nicer options for the same price and no shortage of hotels in the Old Quarter/Town
The property offers good value for money, with a location that makes exploring the area easy and convenient. Cleanliness is maintained well throughout, and the staff is friendly and attentive, enhancing the overall experience. Facilities are solid, providing everything needed for a comfortable stay. Overall, it's a pleasant choice for anyone visiting the area.
tiny room . upgraded to get a better room
It was a short stay but the location was the main advantage. They even helped me get an airport cab early morning. The high room with the balcony was a bonus.
Hotel does not look like the pictures on the website. Very rundown place. Didn't even have proper running water in the bathroom. On the day of check in, they had not prepared the room properly. There was an open toothbrush packet which was wet. Feel very disappointed and mislead
Great location in the Old Quarter. Upon arrival, a man took a photo of my passport and gave me my room key and that was it! No interaction whatsoever and really rude and unprofessional in my opinion. I was in Room 304 which didn't have a window and was next to the boiler room which made noises throughout the night affecting my sleep. Not constantly, but enough to wake me. The location was great and maybe a room with a window might be better, but I wouldn't recommend it. There were 2 girls on reception and 1 of them was rude and unprofessional, making no attempt to try and speak any English, even though I knew she could, and got her colleague to translate. Overall, staff rude, unfriendly and unhelpful!
Good location lovely breakfast friendly staff
such a good place to stay! staff was friendly and help us book our transportation to airport! one of the room heater wasnt working well that night but overall okay!
Staff was kind and accomodating.
Thankfully was only here for a single night. Arrived at 11pm to a run-down room that had a wet bathroom (shower was essentially above the toilet so didn’t use it) and dirty bath mat and pillowcases. Photos are misleading, and some rooms seem a lot better than others based on previous guest photos. Good location but I wouldn’t stay here again.
It was fine. Bathroom was a weird setup and some real musty stuff going on. Can hear the neighbors and cars real well, very thin walls.. but nice location and quite cheap
my room was okay, just my bathroom ceiling fan is noisy. staffs were quite accomodating to request and followed-up if there is anything else need attention
Good location, friendly staff, reasonable price, and quite clean.
Very good location. Takes some getting used to….google map is very helpful. Can pretty much walk to all the interesting sights. Lots of restaurants close by and convenience store also.
A great stay in Hanoi at great value. Walking distance to everything you need. Staff was helpful with our check-in process, ordering us a taxi from the airport so we didn’t have to, and making our bed every morning.
Very good location. Friendly staff. Good English. Value for money
Not same what it been advertised
Quiet place and friendly staff
Friendly and helpful staff. Very good value. Not sure about location…the traffic here is hectic. Not sure any other hotel would be improvement.
Stayed here in 2019 and loved it, so obviously stayed on return this year. Location great, staff friendly, room comfy and shower hot. Everything you want.
We enjoyed our stay so much that we stayed an extra night.
Don't base it off the high ratings, the location is the only thing that's good, the entrance was blocked with motorcycles, the room had a dead cockroach, the toilet had bugs, the receptionist that was there where I check in just passed the card and didn't care and continued using his phone.
The hotel location is a big plus but the room was not big enough to put two suitcases also. Staff was polite. Room was clean. No windows.
The room isn't clean and I think bathroom walls were not washed for months. Some staff were not helpful, even request one extra towel was denied. Overall, it would be better to pay more and stay somewhere nicer.
the rooms are smaller from the photos which is expected but the toilet and rooms are not clean
The online ratings for this place are way too high! The room was filthy (dried yellow and brown residue dripping down the walls), the bathroom was horrendous (shower flooded, mold everywhere, toilet splashed water up everytime I flushed), the lights didn't work properly and kept turning off. There's lots of better places in Hanoi, stay somewhere else!
địa điểm vị trí khá ổn để đi chơi những địa danh nổi tiếng của Hà Nội. Phòng cũng cách âm khá tốt
need improvement
Good location especialy for muslim guess. Close to many halal food. Overall good
Nice location
Perfect location, staff very nice, rooms clean, price very cheap. Great hotel! Will be back if I return to Hanoi!
Any problems you have with agoda will be met with Ai responses and will not ever be resolved. Do not use agoda
The staff were great, particularly Viet. The place needs a bit of maintenance, the bathroom needs attention.
A hotel that is close to Hanoi Lake and has easy access to everywhere.
맥주거리에 걸어서 이동이 가능하고, 전체적으로 무난한 호텔입니다. 장기투숙은 추천하지 않고, 짧은 여행의 홀로여행자들에[게 추천할만한 호텔입니다.
Kualiti bilik x sama mcm dlm gmbr. .hotel location sngt strategi and staff very friendly
Tough with English. Charged even after prepaying through Agoda (will dispute with CCC); initially gave me a room then moved me and refunded with cash after charging with 3% CC fee (Ate that cost). However, was very responsive in getting me a taxi from airport last minute.
Good location in old quarter
Aircon in room inadequate. Was supposed to have a wake up call for an early flight. Never got the call. Luckily I woke up. When I got to the reception desk the lights were out and a young man was sleeping. I had to wake him up to check out. Dont recommend. I won't ever stay there again
Cleanliness, staff service and facilities were subpar.
The rooms are so small and congested. Room has a window but it is of no use. It opens into other buildings wall. Very suffocating place. Not worth for the money they charge
Hi Leela, Thank so much for your choosing us. Yes our hotel havev suprior no windown is small and we have larger room like Deluxe or suite city view. that room very good price and you choosed it . If you dont like but i see you have book extended on date of check out for some more night right ? sorry i am dont know that earlier so can introduce other biger and nicer room. Thanks and have nice day ! Mayflower Hotel Team
“Best budget hotel in Hanoi .✌️”
Reasonable price and has everything you need . The lady at front has beautiful smile too🌸