クチコミ 532 件の総評
宿泊者のクチコミをチェック
クチコミは利用者のみから投稿されています
最高!
クチコミ 532 件の総評
場所はかなり良いと思いまうす。 今回、4人で4部屋で利用しました、チックイン時に2部屋で、一部屋に一人、もう一部屋に3人などとフロントの男が言い出しました、違うサイトで2部屋ずつの4部屋を予約してるのにも関わらずです「ふざけるな」と言ったら4部屋になりました、また私の部屋は外れで窓が無く九合部屋でした… 朝食はまずまず、スタッフも感じが良かったで。 宿泊には少し注意が必要かもしれません。
めっちゃすき 安いし、綺麗だし、空調もしっかりしてるし、お湯もでて、スタッフが笑顔
Amazing breakfast for free
とても親切だったホテル!! 部屋もアップグレードしてくれて、とても快適に利用できました。 エアコンもよく効いて、寝具もふんわりしていて、部屋のコンディションはとても良かったです! 朝食も価格に見合ったものでした! 立地も移動しやすく、特にフロントのスタッフがとても親切でしたㅜㅜ // チェックアウト後にスーツケースを預けることができ、シャワーも利用できました!! 車の予約もしてもらい、とても快適に空港に到着しました!! 本当にスタッフの皆さんがとても親切でした!!!!
ユーチューブでレビューを見つけるのが難しかったので心配していましたが、実際に体験してみると非常に満足しました。清潔で(虫もいなくて)スタッフもとても親切で、朝食もメインメニューを日替わりで選べるので飽きることがありませんでした。私たち以外の韓国の方はいなかったのですが、これは宣伝不足が原因のようです。このレビューを見ている方がいれば、後悔することはないと思います。全体的にホテルも感覚的に装飾されていてインスタ映えします。ただ、ドアや家具は木製であるためきしむ音はしますが、これもまたベトナムの魅力だと思います。位置もオールドクォーターにあり、ハロン湾ツアーに行くとピックアップサービスも受けられます。不足のないホテルです。
ハノイに来たのが今回で10回目程で、前回の滞在時にホテルの最上階にあるルーフトップバーを利用して、今回の滞在先に決めました。ハノイのホテルは写真より古びていたり、スタッフとのコミュニケーションが難しかったりする事もありますが、こちらのホテルは全く問題がなく素晴らしいホテルでした。 ホテルはまだ設立して1年くらいらしく、新しく清潔です。内装もオシャレで2泊しましたがとても快適に過ごせました。旧市街地内なのでどこに行くのも便利な立地ですし、スタッフさんが笑顔で優しく、ホスピタリティに溢れていました。ホテル内にあるスパは若干お値段が高めの設定かもしれませんが、それだけの価値があるスパです。ホテル内のレストランが美味しいので二日間共にルームサービスでお食事させてもらいました。 次回も必ず利用したいホテルです。
地球の歩き方に載っていた写真で一目惚れし、更に評価の高さが気に入って使わせて頂きましたが、とても居心地のいい、素敵なホテルでした。特にスタッフの対応が素晴らしく、とても気の利く親身なサービスを受けられました。連泊中前半は良かったのですが後半部屋掃除が少しだけ雑になった日があったので、そこだけ一つ☆を減らしましたが気になる程ではないです。またハノイを訪れる機会があれば、ぜひ泊まりたいです。
It is fully different image in my mind with 4 stars hotel. That is 3 stars level. Even if the stuff is very kind, but facility is really not 4 stars.
The breakfast in the hotel is pretty good.
Customer service is good
Fantastic stay in central Hanoi! Super comfy beds and quiet rooms made for great sleep. The staff were incredibly attentive and helpful throughout. Loved the rooftop bar — amazing views and great drinks. Highly recommended!
Nice nice nice
After a nightmare, Airbnb situation, we had a last-minute booking in JM Marvel, and it was the best thing to happen ever. The staff was amazing and they accommodated us gave us recommendations and to extend our booking they were able to provide top-notch service. The location was in old quarter and central to Hanoi. It was so refreshing to stay in a wonderful hotel and I will be staying here in the future. Hien at reception was super helpful for us to throughout our stay that we extended our booking until the end of our trip. If you need to stay in a hotel in Hanoi, we highly recommend JM Marvel
The staff over here is amazing. They helped me and my gf to collect luggage from another hotel without any charge. The staff over here knows a lot about hospitality. They gave us a free upgrade as well. Bathroom were little cramped up but the hotels in old quarter has that problem of space. They were genuinely curious as to how they can make our stay more enjoyable. In the end, we did get a free parting away gift as well. I would stay with them again if i'm back in Hanoi.
This place is easily a 5 star hotel. Hot night spot on the roof even. They have everything you could possibly need. Quiet room has no windows but you will sleep well. Best food in a hotel in Vietnam. Checkin process was delightful. Central in the old quarter. Would stay again!
I loved that there were less foreign travelers here than the East. Streets were more filled with Vietnamese people than the rest which I liked. Also taking taxi here was more convenient.
Thank you so much JM Marvel Hotel & Spa for such a warm welcome and relaxing stay! I loved how they styled the interiors, it sets the mood with so much vibe yet keeping it intimate and cozy. The drinks at the Cloud Sky Bar were so hip, chic and classy and of course yummy! And the food at the Viet Restaurant amazing! Their Bun Cha is one of the best, grilled to perfection and served elegantly to match the dining area’s setting. They really got attention to details! The staff are very friendly, accommodating and extends service beyond expectations. Thank you again! ❤️
The hotel is very well located, walking distance to lots of attractions. Staff are very attentive and hotel provides a great breakfast also very nice rooftop bar.
We had a great time finishing our trip at JM Marvel. The staff were really helpful and went above and beyond to make sure we were comfortable. They offer competitive priced transport to the airport, have a great breakfast with buffet plus included ala carte menu. The location is easily walkable to popular restaurants and attractions.
Very clean, centrally located. The staffs are very hospitable and helpful. I will definitely stay here when I return. Good values.
Had a great stay here. The staff went above and beyond to make sure everything was perfect. Would definitely recommend.
I really enjoyed my stay here. The location was excellent. But the best attribute was the staff - especially Trang Nguyen. She was so helpful. For someone so young she had position of responsibility. The other staff were also all helpful.
Absolutely impeccable. From the amazing lady at front desk to every single person working here. Clean.
Location Very nearby Railway Train Cafe
10/10. For the price, this is the best value hotel I have stayed in Vietnam. This may be $20+ a night more than many hotels in the area but it is worth it. This hotel saved our trip, the night before we stayed in another hotel and it was terrible so we checked out early and moved to JM Marvel. We will be back
we had an awesome experience staying at JM Marvel Hotel and Spa. the frond desk staff is very helpful and kind.
Excellent service and very helpful front desk manager, Ms Thom. Provided useful suggestions on where to eat, where to buy the stuff we need, and booking of transport to airport.
Our favourite hotel; feels like home when we reached the hotel; will be back soon; thank you for making our stay memorable
A quaint and clean hotel with awesome welcome drinks. Was offered a ton of assistance by Ms Thom Nguyen which made our stay so much easier and pleasant. Only drawback for me was the soundproofing, so try not to get a room facing the main road so you might be faced with early morning calls from the rush hour traffic.
Was recommended by a friend who had a great stay. Its quite near the night market about 8m walk. Only thing about the location is the nearest message spas were 5mins walk away. The staff was good the room was clean & nice. The breakfast was good for a boutique hotel.
Great hotel with amazing service! Jayce was unbelievable and assisted us with all our needs and questions. Great location to everything! Walking distance to most. Our family loved it all!
Like the location & friendly staff
The service, cleaness of the room. We stayed at the balcony suite. No complains at all. Would definitely stay there again.
This is such an awesome hotel in Ha Noi old quarter. Great location within walking distance with a lot of good restaurants and attractions. The hotel itself is beautiful and spotless. But most important of all is the customer service provided by their staffs. Everyone there were so helpful and welcoming especially Peter and Thom. They went above and beyond to meet our needs and make sure we got a great time in Ha Noi. You won’t regret staying at their hotel.
THE BEST HOTEL
Felt so welcomed from the day I booked with the hotel. They helped me with everything while I was there. From Visa / Tours / SIM / Directions Amazing staff pleasant hotel. Should’ve upgraded to a larger room. But the experience was amazing. Always there to greet you in the morning and when you arrive in the evening. The staff was so awesome in each area. Love Love Loved.
This an excellent hotel in a ideal location. Staff was very helpful and attentive to their guest.
We checked in to this beautifully presented hotel on our way to Ha Long bay and loved it!! The staff, the room and the restaurant were top class , really could t fault it in any way. Will definitely stay again soon
Enjoyed my stay at the hotel. The staff, the room, the breakfast, everything was great. I could sleep through the night as it really feels like home. The location is great too and walking distance to most of the places of interest.
Great stay
Its great Boutique hotel which will definitely make you feel you are the king! Great friendly staff and good location . Food is good and the restaurant is on top
Upon arrival in Hanoi at 5:30 am, we were promptly greeted by the hotel's arranged driver. The staff, notably Jayce, were exceptionally welcoming and helpful during check-in. Upon realizing our booking mistake of a double instead of a twin room, Miss Thom and Jayce graciously upgraded us to a family room due to unavailability. They provided excellent advice on dining and sightseeing, with Peter aiding us with inquiries about the Ha Giang Loop and Ha Long Bay. Breakfast was consistently delightful, with a varied selection each morning and attentive staff. The hotel's central location, near an ATM and numerous restaurants, added to the convenience. I would gladly return and extend special thanks to Thom, Jayce, and Peter for their exceptional service.
One of our friend had recommended us to stay at this hotel. 1st day we decided to take a cab to the Hoan Kiem lake but actually it is very near to the hotel. You exit the hotel, turn right and at the first junction, you turn left all the way will be the Hoan Kien Lake and along the way , there is lots of things to see, buy or eat. One thing that not friendly this is not a handicapped friendly hotel as I had sprained my ankle a few days before my trip... there are lots of steps and the lift will go to level7 for breakfast, need to walk up to level 8 daily for breakfast and level 9 for Cloud Sky Bar... lots of stairs to climb.
One of our friend had recommended us to stay at this hotel. 1st day we decided to take a cab to the Hoan Kiem lake but actually it is very near to the hotel. You exit the hotel, turn right and at the first junction, you turn left all the way will be the Hoan Kien Lake and along the way , there is lots of things to see, buy or eat. One thing that not friendly this is not a handicapped friendly hotel as I had sprained my ankle a few days before my trip... there are lots of steps and the lift will go to level7 for breakfast, need to walk up to level 8 daily for breakfast and level 9 for Cloud Sky Bar... lots of stairs to climb.
One of our friend had recommended us to stay at this hotel. 1st day we decided to take a cab to the Hoan Kiem lake but actually it is very near to the hotel. You exit the hotel, turn right and at the first junction, you turn left all the way will be the Hoan Kien Lake and along the way , there is lots of things to see, buy or eat.
One of our friend had recommended us to stay at this hotel. 1st day we decided to take a cab to the Hoan Kiem lake but actually it is very near to the hotel. You exit the hotel, turn right and at the first junction, you turn left all the way will be the Hoan Kien Lake and along the way , there is lots of things to see, buy or eat.
Wonderful hotel in edge of old quarter. Nice and quiet at night, excellent room facilities and exceptional staff. Very accommodating.
Staff were all extremely helpful the entire stay. This was part of our honeymoon, which was not too long after our wedding, so naturally, we missed a some things during mayhem of planning. That’s where the JM Marvel staff came to the rescue! They were also very easy to reach through WhatsApp. Harry worked hard and found us a spectacular last minute Ha Long Bay tour and Josie helped get our Vietnamese Visa urgently (while we freaked out at the hotel). The staff at the hotel reception were also very nice and friendly. I cannot say enough how hospitable they all were, it was like nothing I’ve ever experienced in all my travel. For the hotel itself, they welcomed us with refreshing tea when we got there. When we went to our room, they had decorated it very nicely for our honeymoon. The breakfast was delicious with lots of variety. The location was very close to lots of delicious food, massage areas, and historic sites. They gave us good recommendations and spoke English very well so it made it easy to communicate. We would definitely recommend you stay with them if you are visiting Ha Noi, they truly were top tier.
We loved the JM Marvel. The staff welcomed us every morning and helped answer questions, provide recommendations, and arrange our travels. Mrs. Thom always asked us about how our day was to make sure her recommendations met our expectations. The hotel breakfast was delicious every morning, with a rotating menu of the local dishes to ensure we were not bored of the dame food. The western style breakfast options stayed the same, but honestly, why not try something new while on vacation? We will stay here again next time we visit Hanoi.
“素敵すぎる”
こちらのホテルに宿泊予定でしたが、予約していた部屋が少し小さい為、無料で姉妹ホテルのGM Premium Hotel Hanoiの大きい部屋にアップグレードしてくれました。2つのホテルは近い距離ですがタクシーで送ってくれ、とても素敵な時間を過ごせました。両ホテルのスタッフの方は皆さんホスピタリティが凄く、今回の旅行で1番素敵な時間を過ごせました。必ず、ハノイに来た際はまたこちらのホテルに、宿泊します。ありがとうございました!