クチコミ 66 件の総評
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クチコミ 66 件の総評
Very bad customer service, terrible facilities! WiFi costs £5, no mattress was in the bed and was told I had to help them bring the mattress up to the top floor (where by room was), by stairs. Wouldn’t wish for anyone to stay here ever.
I wouldn’t recommend this place to my dog to stay forget about recommending it to my friends .. went to get the drink from reception the fridge wasn’t even working and trying to charge me £2 for hot bottle of water (0.33cl) . The smell in the hotel Is really bad and damp everywhere.and also the areas full of junkies don’t waste your money
Bathroom lights problem Room lights too low Tv too small
Very dirty and no shower
No cleaning, no toiletries, no heater, no room makeup in three days, no bed sheets and towel replaced, floor was very noisy, lighting very dim, bed was very noisy, old and full with bed bugs, paid full amount online but staff was not accepted payment receipt, i paid again but Agoda refund my first paid Amount, very very bed experience.
Writing on the bedroom walls saying "run away" wish I'd have listened. The staff were rude. The pictures are nothing like the actual room. Absolute state not sure how it's still running.
Upon arriving at the hotel I immediately realised it was more of a cheap hostel than a hotel. The rooms have creaky beds and quilt covers that are too small for the quilt. The pillows are yellow and the floors creak badly. I had a room downstairs and was woken early every morning by people walking heavily about the ground floor. The lounge is often locked so you can't watch tv in the lounge. They are worried someone will steal the TV it seems. Coffee is not free, and nor is the wifi. Some of the staff are amazing, approachable and do not demand money from you if you grab a coffee. There is just one member of staff you need to beware, and that's one of the receptionist, whom I found out was the owners daughter. She was unbelievably rude to me, and also to other people staying at the hotel. She wants to know, in detail, what you ate for breakfast, and how many coffees you had to ensure she gets the right amount of money from you. She is definitely NOT suited to a job in the hotel industry. Breakfast is nice. Dining room is clean. Toilets are shared, as is the shower. I would not advice anyone to take a shower. It's set to boiling hot and I found it almost impossible to wash my hair. A bath is the safest bet, but be prepared for people trying to kick the door down to take a pee during your relaxing time in the bath. There were a lot of dodgy looking people coming and going from the Hostel that made me wonder if it was a safe place to stay. If you are looking for a few cheap nights then be prepared to eat out and go for a walk. Most of the TVs in the bedrooms are broken, and worse still they are small. I'd have to be honest and say the TVs are from the last century and didn't really surprise me they didn't work. As I said, most staff there are very nice. Beware the tall black girl with the angry face.
Not fit for rats let alone humans, dust so thick you could drown in it, stained curtains, stained bedding, stained mattresses, pillows so flat they could of been mistaken for a piece of (dirty) paper, human hairs of all varieties on the floors, under beds, on surfaces, non of the amenities included that were listed like air con (broken window that wont shut) fridge, etc, beds had bits missing and nails sticking out, an extension lead had been plastered over on the wall and went into the next room, graffiti on bed posts and walls, ....generally a horror fest, spoke with reception (now i work in customer services so was as nice as pie and as gentle as possible so as not to embarrass the receptionist or make a bad situation worse) receptionist was as cold as ice, no apology no remedy no nothing, 'budget accommodation, you get what you pay for' no spare rooms to be moved to. wow useful!! i rang a different hotel (citi park) to see if there was a room there as google had suggested i rang from the corridor and the receptionist from this hotel answered! a chain of hotels apparently, so i pooped back down to see her and asked nicely to be moved to the other hotel, she begrudgingly complied with a face of thunder. Moved to Citi hotel - a bit cleaner but just as awful, this one even had a plastic bag tapped to the ceiling covering the fire alarm......... i shall let you make your own assumptions as to why - over all abysmal accommodation, certainly nothing like the photos and i shall certainly be sending info to inspectors of health and safety, this building should be condemned
In d morning an older staff helped to carrydown our luggage thru the many stairs . Tv not working and could not lock our door room but place is safe enough and we manage to get thru without many hassle . Overall im ok with d hotel
Cheap, hotel/hostel (shared bathrom!!!) not quite as piTunes advertised!. Very helpful and friendly staff.
A bit far from city and quite lonely as well
Didnot expect that the location is quite remote . Didnot expect bathroom/ toilet to be outside the bedroom. No seperate soap/ shampoo was provided to the guest . Wardrobe was not available to hang clothes. The ones provided were blocked by beds.
It is a good hotel. Overall 3.5* rated.
Ahhhh
I didnt get the room I ordered nor did I get a key for my room. the room has no facilities even my tv failed to work. There was no toilet paper or hand towels in the toilet and the tap was broken. Beds were not comfortable couldnt wait to leave
I was delighted to find the hotel/hostel had a bath and was looking forward to a refreshing soak, but the bath had freezing water and seemed to be for decorative purposes only!!! Thank fully the hot water in the shower worked, but was very messy - the bin overflowing with used paper towels with a note from residents on the door imploring it to be cleaned! I did not get any sleep due to being adjacent to a dorm of noisy girls who chatted and giggled until at least 5am...the duvet cover on my bed was dirty. I am generally happy with a basic hotel as long as there are clean sheets and hot water and of a central location.
This place is a disgrace, I feel conned. It's more like a half way house for the homeless, we were asked for any spare change by a member of staff when checking out!
고급 호텔 생각하면 곤란하고, 집을 개조해서 호텔로 운영하는 형태니까 게스트하우스로 보는 것이 맞을거구요. 6일동안 묶었는데 트리플 룸은 별로였던 것 같고, 더블베드 두개 있는 트윈룸은 꽤 괜찮았어요.. 욕실/화장실은 같이 쓰지만, 그런데로 나쁘지는 않고 사용하는 데 무리는 없었던 것 같아요. 주인 아주머니가 참 좋아서 편안하게 지낼 수 있었네요. 가까운 곳에 대형마트가 있어서 장보기에도 좋고 대로변에서는 조금 떨어져 있어서 조용합니다. 맨체스터에서 저렴하면서도 편안하게 지내기에는 괜찮은 호텔입니다.
Las fotos no corresponden con el estado de las habitaciones, telarañas por las paredes, sabanas sucias, el colchon es lo peor, mal olor en la habitacion. Un desastre, totalmente engañados. No lo recomiendo.
Dreadful
Angekommen und freundlich empfangen, das war aber auch schon das beste. Zwei Zimmer im Keller bekommen, die Betten und Bettwäsche voller Flecken im Schrank eine Flasche mit Urin uff die Fenster konnte man zum lüften nicht öffnen. Ein Bad für 10 Zimmer, welches zwar täglich geputzt wurde, aber trozdem voller Schimmel war. Schon nach dem ersten Tag fragte man uns, ob wir wieder ausziehen wollen, bei der Unterkunft kann ich es gut verstehen. Leider waren wir 3 Nächte hier und es waren 3 zuviel. Einkaufsmöglichkeiten sind zu fuss schnell erreicht und in die Stadt kommt man auch zügig mit dem Bus. Aber was positiveres kann man kaum schreiben.
Sengen var ikke komfortabel. Vi lå rett på fjærene med et symbolsk laken over. Renholdet var ikke-eksisterende og toalettene ville ikke skylle ned. Det var ikke vanntrykk i dusjen, og vi følte oss ikke noe renere etter å ha dusjet der ... Det ble noen dager med våtservietter som vask. Mye støy mellom rommene og etasjene. Det står skilt på døren hvor det står at du ikke kan ta med deg mat/drikke inn i bygget fordi de selger det selv. Det er heller ikke søppelkasse på rommene av denne grunnen.
ليس جيدا
Em primeiro lugar, eu paguei 89£, e não fiquei no hotel e não tive devolução, o quarto que me arranjaram não foi o quarto que encomendei nas fotos na internet, e o atendimento foi horrível, cheguei tive que chamar os funcionários que não estavam na recepção, e para finalizar o quarto onde me foi cedido era o último quarto do espaço, lá em baixo e a minha companheira disse me que para andar aquilo tudo para ir a casa de banho era complicado, tivemos que abandonar o espaço no mesmo minuto em que entramos e sem devolução do valor.
Bit ropey
“非常に満足”
it was great experienced staying in Hendham hotel we enjoyed and will recommend friend good value for money