クチコミ 557 件の総評
宿泊者のクチコミをチェック
るるぶトラベルに掲載されているクチコミは実際に予約をし、宿泊を終えたゲストから提供されています。実際の経験に基づいた内容であるため、これから宿泊選びをされるユーザーにとっても参考となる信頼できる情報源です。
クチコミは利用者のみから投稿されています
非常に満足
この宿泊施設へ寄せられた直近10件のクチコミ
最新
クチコミ 557 件の総評
I stayed at this hotel with my brother in March and was satisfied with the cleanliness. The room had a kettle and a fridge, making it a good price-performance choice. We found the best deal on Agoda. The location is central, within walking distance of the Blue Mosque, Çemberlitaş Metro, and Kennedy Avenue. However, keep in mind Istanbul’s steep slopes. The elevator was also a great advantage.
Good
First of all this is my second time i stayed in the hotel . Its super clean and a great value of money and the staff is really 10/10 very friendly and nice its like 8 minutes walk from the blue mosque and close to grand bazar and also there are great restaurants around . Highly recommended .
This hotel ruined my trip. I didn’t get a single night of restful sleep and spent everyday exhausted and no energy to go out in turkey. The first night I was given a room that was not what I booked (I booked a double bed room that was supposed to have a table and chairs so I could sit and work a bit but got a two bed room with no table and chairs as pictured). The toilet was running so loudly right in front of the staff and yet they still gave me the room. It did not stop running until I contacted staff. The repairman came late the next day and wasn’t fixed until later that night. The room should have been changed immediately, I shouldn’t have been left waiting on a repairman. So I got no sleep the first night and couldn’t even sleep during the day. Then at 10 AM, housekeeping comes banging on the door and opens it. There’s no “do not disturb” sign so they come every day at 10 AM and bang on the door and open it. The walls are extremely thin and I could hear the neighboring rooms full conversation. Then there was construction the next morning bright and early and happening all day. Banging, hammering, drilling. All.Day. I got practically no sleep from all of this and had no energy to go out on three of my four day stay. I wish I stayed elsewhere, I wasted my trip in turkey because of this hotel. On top of all this the toilet paper holder cover is rusted and sharp and sliced two of my fingers. So I had to keep an eye on the wounds in case I ended up needing a tetanus shot. Staff/owner was nice and I told them about each issue but they really didn’t handle it well. No refund was offered, no room change, nothing. Some other things you may find missing in the room: no breakfast, no water kettle, no water, no cups, no coffee maker. It sits at the top of a very steep hotel, do yourself a favor and get a taxi up and down if you have luggage. I’m overall very irritated. Prior to this place I stayed at a major hotel that was much cheaper but a bit further away, full amenities, etc. This place is not worth it and I wish I stayed the entire time in my previous hotel. Don’t ruin your trip like I did. I wish I could attached photos and videos here of the noise and cuts. I’ll do so on google.
If you just need sleep at night tjis hotel is ok.
Not a fancy hotel, but good clean rooms. Location is very good. Walking distance to many attractions and restaurants. Staff is awesome!
The hotel itself is actually high quality, especially considering the price. It is 10 mins walking from Grand Bazaar. However, the area around it is all uphill so it's a bit of a struggle to walk to the tram station. If you have luggage with you it's even worse.
We had a pleasant stay at the hotel. The room was spacious and clean, perfect for a couple, and we appreciated being placed on a higher floor as requested. The staff was polite and accommodating, making our experience enjoyable. The only improvement would be a stronger WiFi connection, which would make it even better. Overall, a decent stay!
I returned home with bedbugs. The refrigerator in the room not working, stains on the bedsheet, AC that sometimes there sometimes not, I already notified the hotel I preferred a quiet room too but I got a room that is really next to the road that you can super super clearly hear people talking outside, cars passing by, cats meowing such and lot of mosquitoes. Requested for the hotel to store our luggages since me and my partner left with 2-3 hours before heading to the airport but the staff just asked to put the luggages at the lobby in front of the receptionist desk which completely unsafe and anyone is accessible to it. Fyi, getting to the hotel will require a lot of inclination.
I had a fantastic stay at Zem Hotel! The staff were incredibly friendly and helpful throughout my visit. The room was clean, comfortable, and well-equipped with everything I needed. The location is perfect, close to local attractions and easy to get around. I’ll definitely stay here again next time I’m in the area!
Went with my family and stayed for couple of nights. It is located around 500 metres away from blue mosque/ grand bazaar and is one of the many hotels in this area. If you are on low budget then one of the best place to live.
This hotel is excellent value and reasonably priced. The location is excellent and there are many places you can walk to. Excellent staff and daily cleaning room. There is an elevator. The hotel is located on a hill so you have to climb a bit if you have heavy luggage, please take a taxi or private transfer if you don't want to have trouble getting to the hotel. If you are just a backpacker, no problem.
The hotel's facilities were top-notch, and the staff was incredibly friendly and helpful. The cleanliness of the property was impressive, and the Wi-Fi worked flawlessly. The location was convenient, although view were not as expected. Overall, it was a comfortable and enjoyable stay.
I wish I hadn't booked. I booked a non basement room but they put me in basement.
Very clean hotel, perfectly located. Friendly staff!
The room was somewhat small, and the walls were so thin that neighbors could be heard. Additionally, upon arriving at night, the hotel surroundings were poorly illuminated.
The room is great for those not particular with the space. I booked a room good for solo travelers so it's enough for me and my things. The location is at the old city so everything is walking distance to the attractions and the tram. The road to this hotel is narrow, steep, and made of stones so just be aware for your things and transport.
Nothing wrong with hotel. Clean, friendly Staff, good location.
It was a pleasure to stay at Zem hotel. The room was clean and cozy, nothing fancy but it was a great value for money. The lobby is new and well furnished, with limitless tea and water supply. The only minus is no breakfast. But I walked out and found many restaurants just down the street. The location is perfect for those who want to discover historic places. I was walking around with no intention and visited the oldest mosque, and a very authentic hamam. I want to thank stuff of Zem, they were very kind and helpful. They allowed me to check out a bit later as my flight was in the evening, and ordered taxi for me. From my window I even could see the sea a little bit. I feel grateful and satisfied with my stay. Плюс персонал говорит по-русски, если вам это актуально.
I just checked out from the hotel this afternoon. The hotel is situated in a quiet area which make that great for relaxing, anyway it is not far from many attractions like, Hagia Sophia, Blue mosque or Sultanamed district. It 's all walkable and has many local restaurants arrouned. The room is so comfortable and very well maintained. The service is super. Every staffs are helpful.
I enjoyed the stay. I definitely recommend staying here. The room was clean, the facility is upgraded. Staff were nice. Mind the uphill walk to get to Tram and tourist area.
There is a amazing a hotel..
Good price, great location, 5-15 minute walk to many main attractions. Many Restaurants, mini marts,... Within 3 minute walk. Kind and friendly staff
Love the place very nice blond guy at reception. Very clean.
great place, cozy and clean! helpful staff 👍
Cheap and nearby to the old market
Hard to reach
Istanbul was the last stop of our Turkiye trip and booking Zem was definitely a good choice. The hotel helped us arrange transfer to and from the airport which was not overpriced like most taxis in Istanbul. The checkin was quick and efficient and the room was exactly as described. The beds are comfortable and room was fresh and clean. There are staff in the reception around the clock who are extremely helpful. Even though I couldn’t catch his name I’d like to give a huge shoutout to the guy who was there when we checked out. He helped us weigh our bags so that our minds could be at ease and even offered some tea while he was at it. I would definitely suggest the hotel to anyone who’s looking for a place to stay in Istanbul as you have restaurants and shops nearby. Not to mention it’s a short walk away from Hagia Sofia and the Blue Mosque.
Our second stay in this beautiful and modern hotel right in the heart of Istanbuls old town. Super friendly staff, clean and modern room, quiet yet very central location. We will be back! 😀
Dear all i wanna tell you about my trip which was in zem hotel prior to go turkey i was worried about my hotel journey also as i have bad experience in other countries but this hotel was according to my expectations. There are two guys whose name was Malik & Ali these both are very nice , they will help you even it is not a part of their duty with out any charge i prefer this hotel to every one who has plan to go turkey moreover this hotel is very near to tram and metro station
Night manager was rude and uninterested to help in answering about transactions queries
Clean and very good staff also good location also good
Clean and good for stay
Excellent hotel and location
Hotel room was basic but nice and clean. In a small street but location was in close to touristic places. Price was good too.
Not actual hotel, kind of boutique hotel. The hotel staff was always helpful, the only reason we recommended. Its below the hill, so you have to climb each time to go to the market/outside. Dont expect hotel like facilites but to stay within budget, you can opt for it. Within 1 km from sightseeing locations.
Everything was fine, but the metro is far away. Ayasofya is right here, but a visit to Galata becomes a mini-trip because of route estimation
Very good place, totally recommended !
Dont usually do reviews but had to stop and do this one for the price it is amazing we were staying across the street in a hotel in the basement for the same money so decided to try zem instead and what a find everything great location staff free coffee in the morning nice bright very clean room it is on a hill like alot of places in istanbul but I wouldn't hesitate to book
Everyone at the reception has been very helpful, especially Murat and Mehdi. Only issue is that you can hear a lot of noise. If you're a light sleeper, then make sure you use ear plugs. Else, it was a pleasure to have a whole English speaking team.
Very happy and grateful with the hotel room and staff. Mr. Ali is very accommodating and helpful. Location is great. Room is always clean. Best price as well. Thank you team
Recomended hotel to stay but the problem only the road
It's my 1st time experience here in Zem hotel. Ideal location near to tramp but obviously little tough to go upward. Staff is cooperative and helpful.
Room was clean and tidied every day. Toilet doesnt have good ventilatoon system. Water is cleaned with chlor. Noise from neighbor rooms can be heard really well. Location is really good.
Everything was great. Will come again.
It is ok, but little bit expensive..
Its walking distance from Cambelitas tram stop, walking distance to main attractions. Super friendly and hospitable host. They would help you with the sim card/internet. The guy Burak and another one (sorry forgot the name, one who studied in Cyprus), they both are worthy of compliments. Such professional and humble staff, we really loved our stay, enjoyed their tea and the surrounding areas. To all our desi families planning for a trip, definitely book them.
Very nice staff , they speak multi languges helpful people. Very clean and afordable price
The staff really helpfull
“Неплохой отель для недолгого периода”
Для своих денег неплохой отель для пары-тройки дней. Сервис от человека зависит - один молодой человек был очень вежливым и приятным, другой не сильно волновался о комфорте. С уборкой тоже 50/50 - один день убрались, а второй - нет, даже несмотря на знак о просьбе убраться на двери.