クチコミ 416 件の総評
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最高!
クチコミ 416 件の総評
朝食込みの予約をしたのですが、朝のコーヒーと紅茶が異常にぬるく、バイキングとは思えないほどの種類の少なさには、驚きました!チャウエン迄小1時間かかるのは、ちょっと辛いです!!
There is no comparison to this Hotel, I have stayed in many 5 star Hotels but the staff, the resort and everything about this place is faultless. Definitely will be returning soon
Beachfront villas are nice, food was amazing, the staff made it 5 star- the staff work like a team and went above and beyond for us. I really appreciate them and our time spent here. Great job 👏🙏
As much as the resort was located on the other side of the island it was absolutely worth it given the spectacular views and tranquility in the area. Pair that with excellent service it was the perfect choice for a short last minute trip.
Our stay was amazing while attending a wedding. The staff were great, allowing us to check in earlier. It was a fantastic experience.
Overall - highly recommended - the most scenic resort on Samui. However it is far away from most attractions so plan your days carefully :)
Staffs are friendly and very helpful.
Beautiful some areas not up to five star but the staff were incredible could not do enough ! Room was fabulous and service good some area by the pools a bit tired and food average apart from The breakfast which is very very good …
amazing resort with breath taking view. definately the most scenic part of samui. Amzaing facilties for kids. If you want a seduced quiet samui here the place for you
the hotel is far away from busy areas and perfect for those who want a break from the world.
It was an exceptional experience. Location is incredible
Excellent in all dimension, worth for relax in holidays
The Intercontinental continues to provide the most out customer service. Immaculate accommodation, welcoming friendly tho’ very professional staff in all departments
Location, quality, service etc, it’s a really really nice place to stay
This is a very nice hotel. Staff members are very polite. But the restauran at the Fireplace, the food is not good, Steak was not up to the tempurature, over priced (that is my only complained). But overall I am very happy with my room and the view.
Room is super clean very organized. Staff is helpful. Great place to be.
This hotel is perfectly located facing the sunset with a breathtaking view from the bar and breakfast restaurant. Absolutely amazing. If you can afford , book room 310 which has got a 180• view. Getting to the beach requires an electric buggy operating 24 hours. Although far from tourist attractions and crowded beaches, the hotel is nested on a lush hill where quietness is also one of its great assets. The food in the restaurant is very good but pricey. To have lunch or diner outside , a car or motorbike is needed. Absolutely recommended.
Intercontinental is an Amazing place. The property and the ambiance are out standing
good travel good hotel
I loved this resort! The staff were very friendly and accommodating, the room was spacious and comfortable, the breakfast buffet was outstanding and they varied the foods offered each day which was great, the views all over the resort were breathtaking, great complimentary sports activities, free round-trip shuttle offered every day to various other parts of the island, and beautiful beach in front of the resort.
The hotel was spacious. It’s located a bit far from everything but it’s totally worth it if you are looking for peace, great service, delicious food and chill. There are so many trees and plants all over the place and you can’t get enough of their beauty. Loved the amenities and enjoyed every single minute of our time their
Great place for couples who want to disconnect
The staff and service are truly wonderful at the Intercontinenal! We felt so safe and well looked after. The resort is well spread out and it never felt crowded or too packed. The food was great, especially the Thai food and I think they could promote this more in their restaurants. A memorable and fantastic stay, we hope to come back!
One bellboy named Duke was very rude. After checking out we asked him to put our luggage in the taxi, but he didn’t care. He asked us like 3 times if we had paid and called the receptionist in front of us with his walkie-talkie to check. You don’t expect that kind of behaviour in a 5star hotel
Came to IC with my family. Was hoping to get what Intercontinental and other hotels from the Group are famous for. But. Spent an hour at check in because our booking was canceled for whatever reason. The hall that leads to the rooms reminded me of those dirty soviet porches. The hotel is very old and is in dire need of repair. Sauna for extra charge - are you serious? (though other facilities are also not included on the booking). Stayed in Kimpton Kitalay right before IC - it was much better for the money.
We loved our stay at intercontinental resorts and would book this the next time we visit Koh samui . The staff was friendly food was amazing, hospitality was superb, the staff at restaurant flames joe and wen (if I got the name right) were extremely helpful and caring regarding our food likes and dislikes thanks once again
We arrived at the InterCon after 6 nights at the more hectic Melia at Cheongmon beach. It took only hours after arrival to start winding down. The resort was so serene, service was immaculate and our suite divine with incredible views. Do yourself a favour and book a Club room - definitely worth the experience!
lovely hotel grounds, but rooms (we stayed in classic ocean view) very tired especially the bathrooms - if you have a bit of OCD like me this situation is not good!
Hotel was huge and clean. Staff were very friendly and welcoming. Was served coconut drink and cold wet towels when we checked in. There were buggy services to the pools and gym in the hotel. Breakfast spread was nice too but the only setback of this hotel is that the location is far to town. It's about 40 mins and costs 1000 baht (one way) for local taxi/transport outside. We spent more on the transportation than anything else! Haha! Overall, great and secluded hotel if you like the peace!
Everything from the staff, the room, the view, facilities, and restaurants are top notched! A visit to the Airbar for a few cocktails and to watch the sunset is a must do.
Dear Khun Qizan, Thank you so much for your lovely review. It was a great pleasure to have you with us. We are delight to hear that you enjoyed your stay with us as well as our staff service, room, view, facilities, Air Bar, sunset view and cocktails are satisfy you well. It's something our staff takes great pride in, so we value your feedback. We are looking forward to welcoming you back to our beautiful resort, hopefully in not too distant future. Sincerely, Management team InterContinental Koh Samui Resort
View from the Lobby is stunning fantastic panoramic scenery. The Airbar gives a great relaxing feel to have drinks and watch the sunset. I would like to say a big thank you to Tuck on reception & Suthira the front office manager for all the help and support with my accident. They really were so kind and considerate and couldn’t do enough for me and went above and beyond all my expectations . The staff across the whole resort gave a personal and genuine service. We will look forward to returning next year.
We stayed there for 6 nights in Mar, and it was a great hotel that make every use of its facintaed sea view. One of the best sea view on the island. Staff were very nice and considerate. There are not too many variet of good, but they all tasted great. The hotel is far from downtown though, and there aren't many other activities outside the hotel. Anyway, one of my best stay! Strongly recommend!
Dear Khun Xiaoyin, Thank you very much for taking your time to review of InterContinental Koh Samui Resort. We are glad to have you with us and happy to know that the recently stay is satisfy you well as well as food variety and taste, view, activities and our staff service. It's something our staff takes great pride in, so we value your feedback. Thank you once again and we are look forward to welcoming you back to our home on the beautiful cliff, hopefully in not too distant future. Warmest regards, Management team InterContinental Koh Samui Resort
Beautiful resort with excellent services. Isolated location with not so easy transportation to town. Limited restaurants and foods are average. It might be due to pandemic.
Dear Khun Jason, Thank you very much for your review of InterContinental Koh Samui Resort. It was truly a pleasure to have you with us. we are extremely delighted to read that you enjoyed your stay especially the service. It's something our staff takes great pride in, so we value your feedback. Thank you once again for those warm comments , we are look forward to welcoming you back to our home on the beautiful cliff, hopefully in not too distant future. Warmest regards, Management team InterContinental Koh Samui Resort
Great relaxing break. The staff were amazing and facilities, rooms and food 6stars
Dear Khun Pritesh, Thank you very much for taking your time to rate of InterContinental Koh Samui Resort. We are happy to read that you enjoyed your stay, as well as our staff service, facilities, room and the food. It is always rewarding to hear that our staff services are recognized and appreciated. Thank you once again and we are look forward to welcoming you back to our home on the beautiful cliff, hopefully in not too distant future. Warmest regards, Management team InterContinental Koh Samui Resort
Good view, good location, good breakfast Staff very care about cleanliness in room.
Best place to stay on Koh Samui!
Dear Khun Sireedhorn Thank you for your kind referral of InterContinental Koh Samui Resort. We truly appreciate your comments about our location. We are looking forward to welcome you back, hopefully in not too distant future Warmest regards, Weeraya Wongsakpairoj QCI Manager
I can stay at the hotel all day long as they have several restaurants, swimming pools and water sports Staffs are well trained and attentive in all details which are the best service ever.
Dear Khun RACHADA Thank you very much for your review of our resort. We truly appreciate your feedback and It is always rewarding to hear that our valued guests enjoyed their stay and that our hotel services are recognized and appreciated. The entire team and I look forward to welcoming you back to our home on the beautiful cliff, hopefully in not too distant future Warmest regards, Weeraya Wongsakpairoj QCI Manager
I've been many different InterCon locations, but I would say that I'm really disappointed with InterCon Koh Samui. There's cleanliness problem, for example; smelly in the toilet, mold stains on the shower ceiling, dirty bed canopy and most of all next morning we found live cockroach on the floor beside bed. Moreover, facility in the room is malfunction, electricity cut at almost midnight then we need to call technician to inspect it and also Air-con works quite slow to get the room colder. Although staffs were helpful and tried to offer us to change the room, but that time is quite late and we were too tired to move. Lastly, most of staffs are nice and helpful, but we're asked to wait for check-out with no any further notice after first inform until we asked them back for the process. I hope my constructive feedback might help you to improve high level of service in the future.
Dear Khun Panupong, First of all, I would like to thank you very much for choosing to stay in our resort. And thank you for sharing your experience with us this time. We value the opinions of our guests and regret that we caused such disappointment, not meeting your expectations during your recent stay. We sincerely apologies for the disappointment experienced and assure you that the points you have highlighted have been addressed internally. We hope that you will give us another opportunity to be of service to you in the future. Best regards Weeraya Wongsakphairoj QCI Manager
I am very satisfied our stay at InterContinental Koh Samui Resort. It is located at beautiful place and the resort is very nice. However, our room was quiet noisy during the night. It sounds like a water pump running. Other than that, we had a good trip.
Dear Khun Uok, Thank you very much for your review of our hotel. It was truly a pleasure to have you with us. I am extremely delighted to read that you enjoyed your stay, It's something our staff takes great pride in, so we value your feedback and thank you for bringing the noise issue to our attention. We apologize for the inconveniences you faced during your stay, We are sharing your feedback with our team so that we can continue to improve. Thank you once again for those warm comments, the entire team and I look forward to welcoming you back to our home on the beautiful cliff, hopefully in not too distant future Warmest regards, Weeraya Wongsakpairoj QCI Manager
Excellent service, Very Nice room and Air bar!
Dear Khun Maythita, Thank you for your kind referral of InterContinental Koh Samui Resort. We truly appreciate your comments and the entire team look forward to welcoming you back to our home on the beautiful cliff, hopefully in not too distant future. Sincerely, Weeraya Wongsakpairoj QCI Manager
ได้เกิดความผิดพลาดระหว่างการพัก โดยทางพนักงานเข้ามาภายในห้องขณะอาบน้ำ โดยที่ไม่ได้กดกริ่ง หรือเคาะประตู และหลังจากเปิดประตูเข้ามาแล้วไม่ยอมทำตามระเบียบที่พึ่งจะทำ เช่น ขอโทษและรีบปิดออกไป แต่ยังคงเข้ามาทำห้องต่อโดยไม่สนใจ ซึ่งทางโรงแรมได้เข้ามาขอโทษและแจ้งเรื่องนี้ขึ้นไปที่บอร์ดบริหาร แล้วจะแจ้งกลับมา ซึ่งผ่านมาหนึ่งอาฑิตย์แล้ว แต่ไม่มีคำตอบใดๆ จากทางโรงแรม I would like to complain about this hotel. I got a very serious situation there. I've been there for 4D3N. The butler came into my room without permission (by no belling, no knocking, and no calling) while I and my wife were taking a bath. This should not be happened. I naked in the bedroom when the butler suddenly came in. I immediately shut the door. The butler saw me and he still came in for filling the minibar instead of walking out. This is not supposed to happened at the five-star hotel because security is priority service giving to all guest. I’ve been waiting for the hotel response for a week already but this issued still didn’t have any reply of how the hotel will solve this problem. Please keep in mind that service and security must also be the first priority you will have to give to all guests.
Hospitality and service are very excellent. The staffs are impressively attentive to our convenience at facilities we used. The 2 bedrooms family villa is well designed and private. The staff at restaurants are very well trained. Their services are really extraordinary. We definitely come back here again in future.
Dear Khun Ponsupree, Thank you so much for your review of our hotel. It was truly a pleasure to have you with us. I am extremely delighted to read that you enjoyed your stay, as well as the hotel facilities, room experience and service. It's something our staff takes great pride in, so we value your feedback. Thank you once again for those warm comments, all of us are incredibly happy and encouraged. The entire team and I look forward to welcoming you back to our home on the beautiful cliff, hopefully in not too distant future. Sincerely, Weeraya Wongsakpairoj QCI Manager
Perfect Place to stay. Nice view, nice resorts and service really good!!
Dear Chong, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kanlaya Sae-Jung Assistant Front Office Manager
The most magical sunsets and facilities. The breakfast buffet was ridiculously good. The pools, the fishing, the SUP/Kayaking, the attention to detail and the "air bar" absolutely world class! Expensive food and massages, but if you can afford it, it is a must stay!
Dear Khun Steve, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kanlaya Sae-Jung Assistant Front Office Manager
Location is wonderful. Hotel staff is quite well-mannered.
Dear Khun Hiroshi, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kanlaya Sae-Jung Assistant Front Office Manager
Very good hotel with warm hearted staff. Stunning sunset view and hotel rooms with breathtaking view. Attention to details by hotel staff was particularly impressive as well.
Dear Khun Xiaoxiao, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kanlaya Sae-Jung Assistant Front Office Manager
Far away from the central down but you can enjoy 2-3 days at hotel without visiting the downtown. Very nice and helpful staffs there,so impressed at the sea view. However, perhaps due to the room type(we reserved the room with two beds instead of 1 king bed), we cannot see the sea view. The breakfast is fantastic and the two restaurant is also nice yet a little expensive. In general, it is really a good place and hotel
thanks for good memories
We stay in the two bedroom villa for three nights. Services was great. We can easily get the buggy car around. The view was phenomenal. Would like to see some improvement among the staffs. The butler did not inform us he would have a day off and thus we could not find him. But overall, it was fantastic.
“のんびりするには最高!!”
空港から車で1時間もかかるところにあります。 市街地からでも40分。ホテルでのんびり過ごしたい人には特におすすめです。ビーチもプライベートビーチのようになってます。 敷地内は広いので、全てカートを呼んで移動しますが、全然苦にはなりませんでした。朝食のビュッフェが、少し少ないので4〜5日もいたら朝食は飽きるかもしれません。