ノボテル アンバサダー ソウル カンナム (Novotel Ambassador Seoul Gangnam)のクチコミ

Dear Fujimori, Following your recent stay in our beautiful Seoulite establishment, we would like to thank you very much for the compliments you have shared with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Chloe Gilles Guest Experience Manager Novotel Ambassador Seoul Gangnam

Moonhee님께, Novotel Ambassador Seoul Gangnam에 대해 좋은 평가를 해 주셔서 감사합니다. 우리 헬스장 선생님의 서비스에 매우 만족하신 것을 알게 되어 정말 기쁩니다.고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Chloe Gilles Guest Experience Manager Novotel Ambassador Seoul Gangnam

Dear Jun, Thank you for taking the time to leave such a detailed review. We are pleased to hear that you found our rooms clean and well-maintained, and that you appreciated the convenience of our hotel's location. We are sorry to hear that our pool did not meet your expectations, as we understand this can be an important aspect of a stay. Should you have any suggestions for how we can improve our pool area, please do not hesitate to let us know. We also appreciate your feedback regarding the pricing at our restaurant. We will work on these areas to enhance our overall service. Regarding our staff's language skills, we do have staff who speak Japanese. Next time, please do not hesitate to ask for them. Thank you for noting that our hotel is suitable for families. We strive to provide a welcoming environment for all our guests and will continue to work on improving our facilities and services. We hope to have the opportunity to serve you better in the future. Warm regards.

Dear YOUNGHOON, Thank you for taking the time to share your feedback about your recent stay at Novotel Ambassador Seoul Gangnam. We are delighted to hear that you enjoyed your stay in our capital! Please accept our apologies for the inconvenience you encountered with the bathtub drain. I am pleased to know that our front desk team took the necessary steps to resolve the issue. Thank you for highlighting the quality of our service. It is the lifeblood of our team, and your satisfaction is the best reward we can receive. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Chloe Gilles Guest Experience Manager Novotel Ambassador Seoul Gangnam

Dear YUKO, Following your stay in our beautiful Seoulite establishment, we would like to thank you very much for the compliments you have shared with us. We were glad to read that that the hotel and its surroundings were convenient for you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloe Gilles Guest Experience Manager Novotel Ambassador Seoul Gangnam

Dear Kana, Thank you so much for having chosen to stay with us! We equally appreciate the time taken in sharing with us this valuable feedback. We are more than happy to know read that you found our room clean and comfortable and that you appreciated our friendly staff! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Regarding the subway station, to avoid the hill, it is better to get off at Eonju station instead of Sinnonhyeon station. This way, you will only have to walk down to our hotel. Thank you again for sharing your experience and we look forward to welcoming you to Novotel Ambassador Gangnam Seoul for future moments and memories. Kind regards, Chloe Gilles Guest Experience Manager Novotel Ambassador Seoul Gangnam

Dear Yuka, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. We are glad that you found convenient the limousine airport bus stopping right in front of our hotel lobby ! It is always a pleasure to receive positive feedback. I will share your comments with our staff fluent in japanese. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back for another wonderful stay ! Sincerely, Chloe Gilles Guest Experience Manager Novotel Ambassador Seoul Gangnam

Dear Yusuke, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam . We are pleased to know that you found our rooms nice, and that the location of our establishment was convenient for you! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that we will get the chance in hosting you again some time in the nearest future. Sincerely, Chloe Gilles Guest Experience Manager Novotel Ambassador Seoul Gangnam

Dear JUNKO, Thank you for taking the time to share your feedback about your recent stay at Novotel Ambassador Seoul Gangnam. We are sorry to hear that the room did not meet your expectations. We understand that the bathroom size in important for our guest and we appreciate your insight. We are also hoping that you enjoyed the other facilities of the hotel such has our multiple restaurants who offers a variety of flavorful cuisine from all around the world or our fitness and pool area with its sauna and indoor golf practice. It would be much appreciated if you could allow us another chance to win back your trust. Let us know if you intend to return to Seoul, where with responsibility and confidence, we assure you that next time around, we will meet all your expectations. Best regards, Chloe Gilles Guest Experience Manager Novotel Ambassador Seoul Gangnam

Dear AZUMI, Thank you for you feedback we appreciate you taking the time to share your thoughts with us . We are glad that you enjoyed your stay at Novotel Ambassador Seoul Gangnam ! Concerning the subway, the best way to avoid going up the hill is to get off at at Eonju station instead of Sinnonhyeon station, so that you only have to walk down to our hotel. Thank you again for sharing your experience and we hope that we will get the chance in hosting you again some time in the nearest future. Kind regards, Chloe Gilles Guest experience Manager Novotel Ambassador Seoul Gangnam

Dear guest, Thank you so much for having chosen to stay with us! We equally appreciate the time taken in sharing with us this valuable feedback. It means a lot to us. We have duly noted your comment concerning the room service which have been passed to the department involved. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one ! Warm regards, Chloe Gilles Guest Experience Manager Novotel Ambassador Seoul Gangnam

Dear Masahiro, Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are happy to heard that you liked the location of our establishment and that you found the airport limousine bus stopping right in front of our hotel lobby useful. We are hoping to welcoming you again to our hotel for your next trip to Seoul. Kind regards, Chloe Gilles Guest Experience Supervisor Novotel Ambassador Seoul Gangnam

안녕하십니까. HYUNGYEOL 고객님, 저희 노보텔 앰배서더 서울 강남에 투숙해주시어 대단히 감사드립니다. 고객님의 소중한 리뷰는 저희에게 큰 힘이 됩니다. 항상 더 나은 서비스로 보답하기 위해 최선을 다했습니다. 감사합니다. Guest Relationship Officer, Bella LEE

Dear. Mr. Eda, Youko 今回は、Novotel Ambassador Seoul Gangnamのご宿泊について、貴重なご意見と感想をお寄せいただきありがとうございます。 今回の宿泊において期待に応えられなくて申し訳ありません。 いただいた意見、鑑賞をもとに、今後のサービス改善に必ず役立てられ、満足できる宿泊を提供できるよう、Novotelでは、スタッフ一同、より一層の努力を重ねてまいります。 次のご滞在が満足できるよう改善に努めます。 もう一度ご不便をおかけして申し訳ありません。 追加でお問い合わせいただくことがありましたら、いつでも返信してください。 ありがとうございます。 あなたは誠実です, ゲストリレーションオフィサー, Bella LEE

Dear. Guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Desk Manager Alex Nam

Dear Takuo, Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your input as it helps us to continually improve our services. We apologize for any inconvenience you experienced due to inadequate maintenance of our water facilities during your stay. Rest assured, we have taken your comments seriously and have addressed these issues with our maintenance team to ensure that they are promptly resolved. We hope that you will consider giving us another opportunity to exceed your expectations during your next visit to our hotel. Sincerely, Jeanne Bessiere Guest Experience Manager

Dear Moonju, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

Dear Mayumi, Please allow me to answer you in English. Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. We are delighted to read that you spent a great time for your birthday! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

Dear Yoko, Please allow me to answer you in English. Thank you for sharing your wonderful experience with us. We're delighted to hear that you found our hotel to be accommodating. Ensuring the comfort and satisfaction of our guests is our top priority, and we're thrilled that our staff's hospitality contributed to making your stay enjoyable. Providing a welcoming and comfortable atmosphere is at the core of our service philosophy, and it's truly rewarding to hear that we succeeded in making you feel at ease. Should your travels bring you back to Seoul, it would be our pleasure to welcome you once again. Thank you for choosing to stay at Novotel Ambassador Seoul Gangnam, and we look forward to hosting you again in the future. Warm regards, Jeanne Bessiere Guest Experience Manager

Dear ゆはりて, Please allow me to answer you in English. We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team, and especially Jiyoung who helped you for the check-in. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

Dear Kazu, Thank you for taking the time to share your experience with us regarding the accessibility of our Novotel Ambassador Seoul Gangnam. We're sorry to hear about the issue you encountered with the hair dryer during your stay. Please accept our sincerest apologies for any inconvenience this may have caused. We understand the importance of having functional amenities in the room, and we regret that your request for a new hair dryer was not promptly fulfilled. Rest assured, we have addressed this with our team to ensure such oversights do not occur in the future. We appreciate your patience in this matter, and we hope that the rest of your stay was enjoyable. Should you choose to stay with us again in the future, please do not hesitate to reach out to our staff should you require any assistance during your stay. Thank you for choosing our hotel, and we look forward to welcoming you back for a more seamless experience. Warm regards, Jeanne Bessiere Guest Experience Manager

Bae 고객님께, 소중한 리뷰 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 노보텔 앰배서더 서울 강남의 서비스와 직원들의 친절한 모습에 대한 긍정적인 평가 감사드립니다. 고객님의 즐거운 경험이 저희 팀과 함께했다는 것이 기쁘게 느껴집니다. 또한, 호텔이 약간 오래된 느낌을 준다는 점과 수영장 리모델링에 대한 피드백을 받았습니다. 이러한 소중한 의견을 토대로 지속적인 개선을 위해 노력하고 있습니다. 고객님의 소중한 의견에 감사드리며, 미래에 더 나은 서비스로 다시 찾아 뵐 수 있기를 희망합니다. 감사합니다. Jeanne Bessiere Guest Experience Manager

Dear Masaki, Please allow me to answer you in English. Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our rooms clean, enjoyed the delicious breakfast, and found our location convenient for your needs. We apologize for the oversight regarding the taxi service. Our aim is to provide a seamless experience for all our guests, and we regret any inconvenience you may have experienced due to this. We have shared your feedback with our team to ensure that such situations are avoided in the future. We look forward to welcoming you back in the near future and hope to exceed your expectations on your next visit. Warm regards, Jeanne Bessiere Guest Experience Manager

Dear Shiho, Please allow me to answer you in English. We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I am glad that you appreciated your stay and felt at ease in our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

Dear Natsuko, Please allow me to answer you in English. Thank you for taking the time to write a review about your stay. I am glad that you enjoyed our hotel and I hope you had fun at the concert! I will share your review with our team, I am sure it will motivate them to always provide a good service. We are looking forward to welcoming you again whenever you come to Seoul. Sincerely, Jeanne Bessiere Guest Experience Manager

Dear Kenji, First, please allow me to answer you in English. Thank you for choosing our Novotel Ambassador Seoul Gangnam and for writing this kind review. I am glad to read that you appreciated your stay and especially our staff. Despite language barrier, our employees always do their best to help our guests! I will share your review with our staff, I am sure they will be more than happy to read you! Thank you again, and we are looking forward to welcoming you again! Sincerely, Jeanne Bessiere Guest Experience Manager

Dear Yoko, Please allow me to answer you in English. We are delighted to learn that you had a pleasant stay with us. However, we apologize for any inconvenience you experienced with our location. Our hotel is conveniently situated in close proximity to Gangnam Station and Coex, making it an ideal choice for both shopping and attending conventions, but may be less attractive for traditional sightseeing activities. Thank you again for writing this feedback. We are looking forward to welcoming again whenever your travel brings you back to Seoul. Sincerely, Jeanne Bessiere Guest Experience Manager

Dear Chikage, Please allow me to answer you in English. Thank you for visiting our Novotel Ambassador Seoul Gangnam and for your kind words. We're delighted to hear that you appreciate the cleanliness and enjoyed your brief stay with us. We look forward to welcoming you back for a longer stay in the future! If there's anything specific you would like for your next visit, please feel free to let us know. We can't wait to host you for an extended stay and create more wonderful memories together. See you soon! Sincerely, Jeanne Bessiere Guest Experience Manager

Sora 고객님께, 노보텔 앰배서더 서울 강남을 방문해주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Jeanne Bessiere Guest Experience Manager

Dear Asuka, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

Dear Keiko, Please allow me to answer you in English. Thank you for taking the time to provide feedback on your recent visit to our Novotel Ambassador Seoul Gangnam. We greatly appreciate your kind words. We're delighted to hear that our front desk staff was able to assist you effectively during your stay. Providing exceptional service is a top priority for us, and it's rewarding to know that our team's efforts made a positive impact on your experience. Also, that is great that you had the chance to enjoy our pool facilities. We strive to offer a variety of amenities to enhance our guests' stay, and we're pleased to hear you were able to take advantage of this. We already have shared your review with our entire team.Your feedback serves as a source of motivation for our staff to continually provide excellent service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

Dear Kiriko, First, please allow me to answer you in English. Thank you for taking the time to write such a lovely review about our Novotel Ambassador Seoul Gangnam! I am glad you enjoyed your stay and that our Japanese-speaking staff could make you feel comfortable. She will be delighted to see that you mentioned her! Although we still have some room for improvement, thank you very much for looking at the brighter side. It will be an absolute pleasure to welcome you again with an even better service whenever you come back to Seoul! Sincerely, Jeanne Bessiere Guest Experience Manager

ノボテル江南に貴重な意見ありがとうございます。サービスや施設を改善し、より快適な宿泊のためにベストを果たすノボテルになりたいと思います。今後ともよろしくお願いします。またのご宿泊お待ちしております。ありがとうございました！

ノボテル江南にやさしいコメントありがとうございます。お客様を満足させてうれしいと思います。今後ともよろしくお願いします。またのご宿泊お待ちしております。ありがとうございました！

ノボテル江南に貴重な意見ありがとうございます。サービスや施設を改善し、より快適な宿泊のためにベストを果たすノボテルになりたいと思います。今後ともよろしくお願いします。またのご宿泊お待ちしております。ありがとうございました！

ノボテル江南に貴重な意見ありがとうございます。サービスや施設を改善し、より快適な宿泊のためにベストを果たすノボテルになりたいと思います。今後ともよろしくお願いします。またのご宿泊お待ちしております。ありがとうございました！

ノボテル江南にやさしいコメントありがとうございます。お客様を満足させてうれしいと思います。今後ともよろしくお願いします。またのご宿泊お待ちしております。ありがとうございました！

ノボテル江南にやさしいコメントありがとうございます。お客様を満足させてうれしいと思います。今後ともよろしくお願いします。またのご宿泊お待ちしております。ありがとうございました！

ノボテル江南に貴重な意見ありがとうございます。サービスや施設を改善し、より快適な宿泊のためにベストを果たすノボテルになりたいと思います。今後ともよろしくお願いします。またのご宿泊お待ちしております。ありがとうございました！

ノボテル江南にやさしいコメントありがとうございます。お客様を満足させてうれしいと思います。今後ともよろしくお願いします。またのご宿泊お待ちしております。ありがとうございました！

ノボテル江南にやさしいコメントありがとうございます。お客様を満足させてうれしいと思います。今後ともよろしくお願いします。またのご宿泊お待ちしております。ありがとうございました！

ノボテル江南にやさしいコメントありがとうございます。お客様を満足させてうれしいと思います。今後ともよろしくお願いします。またのご宿泊お待ちしております。ありがとうございました！

感谢您选择我们的酒店！您能在这里留下美好的回忆，是我们的荣幸。期待您的下次光临！

ノボテル江南にやさしいコメントありがとうございます。お客様を満足させてうれしいと思います。今後ともよろしくお願いします。またのご宿泊お待ちしております。ありがとうございました！

ノボテル江南にやさしいコメントありがとうございます。お客様を満足させてうれしいと思います。今後ともよろしくお願いします。またのご宿泊お待ちしております。ありがとうございました！

感谢您选择我们的酒店！您能在这里留下美好的回忆，是我们的荣幸。期待您的下次光临！

ノボテル江南にやさしいコメントありがとうございます。お客様を満足させてうれしいと思います。今後ともよろしくお願いします。またのご宿泊お待ちしております。ありがとうございました！

ノボテル江南にやさしいコメントありがとうございます。お客様を満足させてうれしいと思います。今後ともよろしくお願いします。またのご宿泊お待ちしております。ありがとうございました！

感谢您选择我们的酒店！您能在这里留下美好的回忆，是我们的荣幸。期待您的下次光临！