クチコミ 979 件の総評
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クチコミ 979 件の総評
There is nothing to do there! the pool is tiny and not shaded at all.
nice hotel
Dear Mr. Mohamed, Thank you for taking the time to leave a positive review on your stay. Your kind words about your experience is truly appreciated. We look forward to welcoming you back for another exceptional stay in the future. Thank you for choosing The Torch Doha. Kind Regards, The Torch Doha Hotel Management
First hotel that never turns my feet dirty black when walking in their carpet barefooted.
Dear Mr. Crisanto, Thank you for your feedback. We are delighted to hear that our cleanliness standards exceeded your expectations. Your comfort is our priority, and we are glad that our carpet maintenance contributed to a pleasant stay. We look forward to welcoming you back for another exceptional experience. Kind Regards, The Torch Doha Hotel Management
amazing stay
Dear Mr. Ajeet, Thank you so much for your positive review. We are pleased to hear that you had an amazing stay. Your feedback motivates us to continue delivering outstanding hospitality to all our guests. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another superior stay in the future. Kind Regards, The Torch Doha Hotel Management
Modern hotel, love the room layout and features.
Dear Adeel, Thank you for your positive review. We are pleased to hear that you appreciated our modern hotel and enjoyed the room layout and features. Your feedback is greatly valued and motivates us to maintain our high standards of service and quality. We look forward to welcoming you back for another enjoyable stay. Kind Regards, The Torch Doha Hotel Management
It was me and my friend's first visit to the famous Torch Doha and we were not disappointed. The staff were super friendly and facilities and rooms very clean. The suspended swimming pool is the highlight of the stay. Highly recommended.
Dear Mr. Francois, Thank you for your wonderful review. We are delighted to hear that you and your friend enjoyed your first visit to The Torch Doha. It is great to know that our friendly staff, clean facilities, and rooms met your expectations. We are especially pleased that you enjoyed the cantilevered swimming pool, a highlight for many of our guests. We appreciate your recommendation and look forward to welcoming you back for another memorable stay. Kind Regards, The Torch Doha Hotel Management
Our Our stay at The Torch Hotel was pleasant overall. The location was convenient, allowing easy access to key attractions in Qatar. The staff were friendly and accommodating, providing excellent service throughout our stay One highlight was the food, which was delicious and offered a good variety, satisfying different tastes. However, we found the facilities, particularly the swimming pool, to be quite disappointing. The pool was unexpectedly tiny, which was a drawback considering the otherwise luxurious reputation of the hotel. In conclusion, while The Torch Hotel impresses with its location, attentive staff, and tasty food options, potential guests should be aware that certain facilities, like the swimming pool, may not meet expectations.
Dear Mr. Mohamed, Thank you for taking the time to share your recent experience at The Torch Doha. We appreciate your positive comments regarding our location, service, and food variety. We strive to provide exceptional experiences in all areas, so your feedback about the pool is valuable. We understand your disappointment with the size of the swimming pool. While it may not be the largest, what makes it unique is its position as a cantilevered structure extending 80 meters above Doha. We are constantly looking for ways to improve our guest experience, and your feedback regarding the pool size is being taken seriously. We are exploring additional options to further enhance our pool offerings. Thank you again for your valuable insights. We hope to welcome you back soon and provide you with a truly exceptional experience Kind Regards, The Torch Doha Hotel Management
Good atmosphere and good staffs too
Dear Mr. Dileesh, Thank you for your positive feedback. We are delighted to hear that you enjoyed the atmosphere and found our staff to be commendable. We look forward to welcoming you back for another pleasant stay. Kind Regards, The Torch Doha Hotel Management
The location is great, and the atmosphere in the room is pleasant. However, the coffee, water, and tissues are in very limited quantities, which is insufficient. Our breakfast was arranged at the Flying Carpet restaurant. I requested a high chair for the baby, but it was provided very late.
Dear Mr. Nirshad, Thank you for sharing your feedback regarding your recent staycation with us. We are pleased to hear that you enjoyed the great location and found the atmosphere in your room pleasant. Your feedback is valuable to us, and we will address this with our team to ensure improvements are made. We also apologize for the delay in providing a high chair for your baby during breakfast at the Flying Carpet restaurant. We understand the importance of timely service, especially when accommodating families with children, and we will work to ensure this does not happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless experience. Kind Regards, The Torch Doha Hotel Management
Great location!!! The hotel is right next to Villagio Mall, near to the metro and Aspire Park. Staffs are very friendly! And if you are looking for a fine dining restaurant, you can try their Three Sixty restaurant.
Dear Ms. Gianinna, Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed our great location, close proximity to Villagio Mall, the metro, and Aspire Park. We are pleased that you found our staff to be very friendly. We appreciate your recommendation of our Three Sixty restaurant for fine dining. It is our pleasure to provide our guests with memorable dining experiences. We are delighted to have had the opportunity to serve you and eagerly await your return for another excellent stay in the future. Kind Regards, The Torch Doha Hotel Management
موقع الفندق ممتاز نظيف وخفيف ولطيف ولاصق فالمجمع
Dear Mr. Fahad, Thank you for your positive review of The Torch Doha. We are pleased to hear that you had a wonderful experience during your stay with us. We appreciate your kind words about our location and service. . It was a pleasure to have you as our guest, and we look forward to welcoming you back for another superior stay in the future. Kind Regards, The Torch Doha Hotel Management
I had an amazing stay at the hotel! The staff, especially Raksha, was incredibly accommodating and fulfilled all my room requests.
Dear Ms. Frenita, Thank you for your positive feedback. We are pleased that you had an amazing stay at our hotel. Providing exceptional service and ensuring guest satisfaction are our top priorities, and we are glad to know that our staff were able to accommodate your needs and make your stay memorable. We strive to offer a comfortable and enjoyable experience for all our guests while maintaining affordability, and we are pleased that we could meet your expectations in this regard. Your kind words are appreciated, and we look forward to welcoming you back for another pleasant stay in the future. Kind Regards, The Torch Doha Hotel Management
Very clean double twin beds. Very good breakfast. TV is not very easy to use
Dear Mr. Jerry, Thank you for sharing your feedback with us. We are delighted to hear that you found our double twin beds to be very clean and that you enjoyed our breakfast offerings. Regarding the TV usability issue, we apologize for any inconvenience this may have caused. We will review our TV systems to ensure they are user-friendly and easy to navigate for our guests. Your satisfaction is important to us, and we appreciate your input as we continuously strive to improve our services. We value your patronage and hope to welcome you back for an even better experience in the future. Kind Regards, The Torch Doha Hotel Management
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Dear Mr. Abdulmajid, Thank you for your positive review of The Torch Doha. We are delighted to have had the opportunity to serve you and eagerly await your return for another excellent stay in the future. Kind Regards, The Torch Doha Hotel Management
Stayed for 2 nights and it was conveniently located next to a mall
Dear Monvi, Thank you for your review. We are glad to hear that you had a unique experience during your two-night stay with us. Our convenient location next to the mall allows guests easy access to various amenities and attractions. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future. Kind Regards, The Torch Doha Hotel Management
The place has very high rating, the location is absolutely stunning, the building itself is beautiful, next to “Villaggio” mall. Very beautiful ambiance, the first room was a deluxe room, noticed clogged shower drain, reported it, was told it’s fixed, it became worse, upon complaining, moved to a “Junior suite”, very poor water pressure, you cannot even take a shower properly. Breakfast menu was very mediocre, some items were cold, not fresh.
Very Good Choice . Excellent location and very Clean Hotel.
Dear Mr. Haitham, Thank you for your feedback. We are delighted to hear that you enjoyed your stay and found our hotel to be in an excellent location and very clean. We hope to welcome you back soon for another pleasant experience. Kind Regards, The Torch Doha Hotel Management
Not recommend
Dear Mr. Ansar, Thank you for leaving your review and comments. We value your feedback, as it motivates us to deliver the highest-quality service and guest experience. We would like to extend our utmost apologies for any inconveniences you encountered during your stay. We want to emphasize that it is our top priority to address your concerns and resolve to the best of our abilities all the issues you have mentioned. We would appreciate the opportunity to discuss with you your concerns and address them directly. If you have any further issues, please do not hesitate to reach out to us at info@thetrchdoha.com We hope that you consider The Torch Doha in the future to prove that the concerns raised have been rectified and that we are ready to provide the outstanding experience you truly deserve. Kind Regards, The Torch Doha Hotel Management
5 ⭐️ location 4 ⭐️ staff Big rooms Need big change in cleaning. Dust in many places Small leftovers on the coffee table
Dear Mr. Saad, Thank you for sharing your feedback. We apologize for the cleanliness issues you encountered during your stay. Please rest assured that we take your comments seriously and will address them with our housekeeping team to ensure a more thorough cleaning process in the future. We appreciate your patronage and hope to have the opportunity to exceed your expectations on your next visit. Kind Regards, The Torch Doha Hotel Management
I cant wait to be back soon. Great prevailage on price..superb !
Dear Mr. Johndy, Thank you for your review. We are delighted to hear that you enjoyed your stay. Your satisfaction is our priority, and we look forward to welcoming you back soon. Thank you for your kind words. Kind Regards, The Torch Doha Hotel Management
The hotel is nice and clean. The location is perfect for people who come to the event around the area. The connecting way to the mall is great. Very convenient to walk with the security gate.
Dear Nuj, Thank you for your review and feedback. We are glad to hear that you found our hotel clean and convenient, especially for athletes attending events in Sports City. Our proximity to the mall and the secure connecting walkway make it easy for guests to access amenities and attractions. Thank you for choosing The Torch Doha, and we hope to welcome you back soon for another enjoyable stay. Kind Regards, The Torch Doha Hotel Management
We Had amazing time thanks to Mohammed Alramahi for making every moment in this hotel wonderful experience Defiantly I will repeat this experience Thanks again ❤️🌹
Dear Mr. Sulaiman, Thank you for sharing your positive experience. We are happy to hear that Mr. Mohammed AlRamahi made your stay wonderful and memorable. We appreciate your feedback and look forward to welcoming you back for another amazing experience in the future. Kind Regards, The Torch Doha Hotel Management
We really enjoyed our stay at the Torch Doha. We were there for 2 weeks and Loved every minute of it. The staff are super friendly and helpful. Goodluck (man from Concierge) is the BEST!
Dear Ms. Jacqueline, Thank you so much for your wonderful feedback. We are delighted to hear that you enjoyed your two-week stay at The Torch Doha and that our staff, made your experience memorable. Your kind words will be shared with our team, and we look forward to welcoming you back for another excellent stay in the future. Kind Regards, The Torch Doha Hotel Management
Best hotel with all the facilities, the staffs in the reception was very polite to all the customers, the breakfast at the flying carpet was also delicious with varieties of menu. Thanks for Agoda for getting this hotel including breakfast in a budget price !
Dear Mr. Mazeeh, Thank you for your review and feedback. We are delighted to hear that you had such a wonderful experience during your stay with us! Providing excellent facilities and service is our top priority, and we are glad that you enjoyed our breakfast options at the Flying Carpet. Thank you for choosing our hotel, and we hope to welcome you back soon for another fantastic stay! Kind Regards, The Torch Doha Hotel Management
am asking thim to change room he cancel with Professional method: It is the best room on the floor and the hotel is fully booked
Every thing excellent the location sttaf and clean rooms
Dear Mr. Salman, Thank you for your positive review. It is great to hear that you had an excellent weekend with us! We are glad that the hotel's location, staff, and cleanliness have met your expectations. Thank you for sharing your positive experience! We look forward to having you back again soon. Kind Regards, The Torch Doha Hotel Management
Sleek tower, spacious ipad controlled rooms, and walking distance from the lovely Aspire park, with a tunnel connecting you to Villagio mall (super convenient!), 3 minutes drive from Kidzania and walking distance from Khalifa stadium
Dear Ms. Farah, Thank you for providing your feedback. We appreciate your insights regarding the hotel's convenient location and amenities, particularly its proximity to Aspire Park and Kidzania, as well as the tunnel connection to Villaggio Mall. Your feedback is valuable to us as we continuously strive to enhance our guests' experience. We look forward to welcoming you back in the future. Kind Regards, The Torch Doha Hotel Management
Thank you all for your kindness and hospitality, It was a wonderful night with the torch tower
Dear Mr. Abdulaziz, Thank you for your review. We delighted to hear that you had a wonderful night at the Torch Tower. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon! Kind Regards, The Torch Doha Hotel Management
The room are huge , clean And great customer service
Dear Manal, Thank you for your feedback! We are happy to hear that you enjoyed your stay with us. Our team works hard to provide spacious, clean rooms and excellent customer service. We hope to welcome you back again soon for another great experience! Kind Regards, The Torch Doha Hotel Management
Great place
Dear Daigam, Thank you for your positive review. We are delighted to hear that you had a positive experience at our hotel. Our team works hard to ensure every guest has a great stay, and it is rewarding to know we have met your expectations. We appreciate your patronage and hope to welcome you back for another memorable stay. Kind Regards, The Torch Doha Hotel Management
Very good hotel recommended
Dear Amer, Thank you for your positive review and recommendation. We are pleased to know that you had a wonderful stay with us and we look forward to have you back again soon! Kind Regards, The Torch Doha Hotel Management
The hotel is very beautiful and the service is great
Dear Mr. Mohamed, Thank you for your positive review and feedback. We are delighted to hear that our hotel and service were able to meet your expectations. We look forward to having you back again soon for another great stay. Kind Regards, The Torch Doha Hotel Management
فندق رائع و يستحق الاقامه فيه بلا شك
Dear Rayyan, Thank you for your positive review. We are genuinely grateful for your kind words and thrilled to hear that you found your stay at our hotel to be wonderful. Your satisfaction is our top priority, and we are delighted that we could provide you with a memorable experience. Should your travels bring you back to Doha, we would be honored to host you again. Kind Regards, The Torch Doha Hotel Management
A great Hotel with everything we need. 100% recommended.
Dear Mr. Atif, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our hotel to be great and that we were able to meet all your needs. Your recommendation means a lot to us, and we look forward to welcoming you back soon. Kind Regards, The Torch Doha Hotel Management
Excellen. I recommend it
Dear Mr. Hassan, Thank you for your excellent recommendation. We are thrilled to hear that you had a positive experience. Looking forward to welcoming you back for another excellent stay. Kind Regards, The Torch Doha Hotel Management
Nice facilities, clean and quiet. Unique among other hotels we’ve been. The room is spacious and high technology room facility such as curtain. The swimming pool is not child friendly and no shade. The staff from parking to room cleaner were all friendly and hardworking.
Dear Michael, Thank you for your positive feedback. We are happy to hear that you enjoyed the facilities, clean and quiet environment, and uniqueness of our hotel. It is great to know that you found our spacious rooms and high-tech facilities, such as the i-pad controlled curtain, to your liking. We appreciate your constructive feedback about the swimming pool, and we will certainly take it into consideration for improvements. We are also pleased to hear that our staff was able to deliver excellent customer service. We look forward to welcoming you back for another exceptional experience. Kind Regards, The Torch Doha Hotel Management
Nice hotel just beside the Villagio Mall with easy access thru M1 tunnel. Delicious food in their revolving restaurant for dinner and Flying Carpet for breakfast.
Dear Jacquiline, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at our hotel, especially the convenience of being beside Villaggio Mall and the easy access through the connecting tunnel. It is wonderful that you found Three Sixty, our revolving restaurant's dinner and the Flying Carpet breakfast to your liking. We appreciate your feedback and hope to welcome you back for another delightful experience. Kind Regards, The Torch Doha Hotel Management
Everything about The Torch was top notch. From the amenities, to rooms, to the staff. There is absolutely nothing negative to be said about this hotel. I even added an extra day to my booking. I will definitely visit again.
Dear Brandon, Thank you for your positive review. We are happy to be your new favorite hotel and we appreciate your kind words about our top-notch amenities, rooms, and staff. We are glad to hear that our excellent service was able to persuade you to add another day to your stay. We look forward to welcoming you back for another exceptional experience. Kind Regards, The Torch Doha Hotel Management
I believe that staff members are the stars of the show. Great team that strives to serve their customers
Dear Ahmed, Thank you for sharing your experience with us. We are pleased to hear that our staff was able to provide excellent customer service. We look forward to the opportunity to welcome you back for another enjoyable stay. Kind Regards, The Torch Doha Hotel Management
The hotel was amazing for the money I paid. Staff was friendly. Security around the hotel is friendly.
Dear Justin, Thank you for your positive feedback. We are delighted to hear that you found our hotel amazing for the value. It is great to know that you had a friendly experience with both our staff and security. We appreciate your support and look forward to hosting you again for another enjoyable stay. Kind Regards, The Torch Doha Hotel Management
The Torch is a class of its own. The room is so quiet and comfortable. Adjoining to the biggest shopping mall in Doha, it's so convenient for us to just walk over. No complaint and will chose The Torch again.
Dear Kong, Thank you for your wonderful review. We are glad to hear that you had a luxurious stay with us and found our rooms quiet and comfortable. It is great that our proximity to the biggest shopping mall in Doha added to your convenience. We appreciate your positive feedback and look forward to hosting you again at The Torch for another exceptional experience. Kind Regards, The Torch Doha Hotel Management
I highly recommend this hotel. The deluxe room was 5 star. All staff we're superb, a special mention to Sahoil at reception for all his information and help. Excellent gym and spa on 19th and 20th floors. Only down point would be the pool decking area being so small. But the setting of the pool on the 19th floor , wow. Large shopping mall next door, as well as metro . Anyone going to Qatar would do well to stay at the Torch Tower 5 star
Dear Mr. Stuart, Thank you for your outstanding recommendation. We are thappy to hear that you had a 5-star stay and found our staff helpful and accommodating. It is great that you enjoyed our excellent gym and spa on the 19th and 20th floors, and we appreciate your feedback on the pool area. We are honored by your recommendation and look forward to welcoming you back for another exceptional stay. Kind Regards, The Torch Doha Hotel Management
Highly recommend!
Dear Ms. Julie, Thank you for your positive review. We appreciate your recommendation and we are glad to know that you found your stay with us outstanding! Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon! Kind Regards, The Torch Doha Hotel Management
Wonderful Experience 👍
Nice and clean hotel with a very good breakfast, located in a very iconic building. I would definitely recommend this hotel to any body staying in Doha.
good location, very cool looking hotel, very nice room, great staff
Dear Ms. Rio, Thank you for taking time to review your stay with us. We are pleased to know that you are happy and satisfied with our service, our hotel aims to provide a truly unique experience that we were able to exceed your expectations. Thank you and hope to see you again soon! Best Regards, Sherif Elwan Executive Assistant Manager
First of all the swimming pool is small and the consitration of clorine is too much which made my ring gets damaged The room is clean The water pressure inside the bathroom is too week
Dear Mr. Majd, Thank you for taking the time to tell us about your stay. We were dismayed to learn that you were dissatisfied with our service, and we sincerely apologize. We are doing steps together with our Management Team to improve the quality of our services and facilities. We appreciate your efforts to bring these issues to our attention as your feedback would help us to improve. We hope to have you stay with us again and look forward to the opportunity to restore your trust at THE TORCH DOHA HOTEL! Best Regards, Sherif Elwan Executive Assistant Manager
I enjoyed the hotel and the food and the friendly staff Congratulations Qatar for this nice place
Dear Mr. Rym, Thank you for taking time to review your stay with us with a perfect rating, we are pleased to know that you are happy and satisfied with our service. We will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. Thank you and hope to see you again soon! Best Regards, Sherif Elwan Executive Assistant Manager
All service 5 stars. Staff, Modern Facilites, Luxor confort
Dear Ms. Paula, Thank you for taking time to review your stay with us. We are so glad you had such a wonderful experience with us, we greatly appreciate your positive comments. Our hotel aims to provide a truly unique experience that we were able to exceed your expectations. We will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. Thank you and hope to see you again soon! Best Regards, Sherif Elwan Executive Assistant Manager
“Romantic getaway ”
I loved everything about my stay and would recommend it to anyone. The buffet on Thursday was wonderful and the view just spectacular.