クチコミ 687 件の総評
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クチコミ 687 件の総評
英語がほとんど話せない私たちに一生懸命対応してくれるスタッフの気持ちがうれしかったです。一流ホテルとは違うアットホームなサービスが良かったです。
スイートだったので当然ながら広くてくつろげる部屋だった。お湯の出は良くなかった。3階のバルコニーからの眺めはイマイチで4階、5階の方がベター、ただしエレベータがないので大変疲れる。レセプションで予約したスノーケリングは、外の客引きさんより5割高だった。 プールはまずまず楽しめる。洗濯は無料で良かったが、料金的には朝食もつけてほしかった。スタッフの対応は大変良かった。
プールサイドでの食事、ルームサービスに対して、何から何まで追加料金がある点のみ不満でした。スタッフ、清潔さは素晴らしい。女性でも気になることなく過ごせるはず。
家族旅行(子供9歳・6歳)で利用しました。スモールララグーナ沿いで、ほぼ真ん中に位置するロケーションで、非常に静かなロケーションでした。チェックインのウェルカムサービ、滞在中のスタッフサービス、ルームサービスや港までのボート送迎サービスなど、至れり尽くせりで、満足しました。隣にサリサリ、近所にダイビングショップもたくさんあり、なんでもござれとゆう感じでした。スモールララグーナは岩場が多いので、海水浴はちょっと向いていないので、この大きなプールは、子供たちに大うけで、非常に重宝しました。でもビッグララグーナにも歩いて5分で行けるので、ゆっくり海水浴も楽しめます。贅沢な滞在を楽しむには持って来いだと思いまうす。
最上階の部屋で階段の移動なので、とても疲れた。しかし素晴らしいホテルで、また宿泊したい。
朝食は期待できません。10泊中初日に頼んで以降は頼みませんでした。 朝は近くの店は開いていませんので前日からの買い出しが必要です。 階段がとても長いです。
具体的な部屋のグレードは忘れましたが、このホテルの中では、上位に部類される部屋を選びました。 PC上の写真に嘘はありませんでしたが、チェックインして案内された部屋は、5階でした。 残念な理由は、一つだけです。 それは、「階段」しかない事。 私は、50歳でお酒も飲むので、速攻、2階のビーチに一番近い部屋に取り替えて貰いました。 ただ、この部屋は、高級感は、全くありませんでした。
港からは少し離れていますがホテルは最高でした!スタッフも親切に対応してすれます。フィリピンの女性も喜んでましたよ!部屋までの階段は少し疲れますが部屋は良かったです。
ボラカイで、カウントダウンの予定でしたが、カリボ便の飛行機が台風でキャンセルになり、急遽プエルトガレラへ。このホテルがある場所はダイビングスポットらしく海水浴は出来ませんが、ホテルのボートでホワイトビーチに連れて行ってくれます(有料)。部屋や設備はとても綺麗ですが、食事がイマイチなので、近くのレストランに通ってました。プエルトガレラはリトルボラカイと呼ばれてるようですが、ボラカイを5とすると2くらいの感じです。でも南国気分は味わえる所です ね。
LLV is an excellent choice for a relaxing stay at Puerto Galera.
If you are coming to Puerta Galara Sabang , I strongly recommend staying here . Very professional staff . They handled all transportation details . Staff is courteous and professional. The food is excellent with lots of choices . The dive staff is second to none in Sabang . I have stayed at few other places there . They are by far the best .
Thank you so much, Jason! We’re beyond grateful for your kind words and glowing recommendation. It was a pleasure having you with us in Sabang, and we're thrilled to hear that you enjoyed everything from the food to the dive team and our staff's service. The team works hard to make every guest feel welcome and cared for, so your feedback truly means the world to us. We can’t wait to welcome you back for more unforgettable dives and delicious meals soon!
Great resort with 24 hour full menu and bar . Pool is clean and room was impeccable
Appreciate the kind words James. It’s fantastic to hear that our round-the-clock dining and bar, sparkling pool, and meticulously maintained rooms helped create a memorable stay for you. Your feedback inspires us to continue striving for excellence, and we look forward to hosting you again soon.
Great location and staff for a scuba diving vacation
Thank you Bruce. We are so glad to hear you had a great time diving with us, and we hope to see you again soon!
This place was good in the past, now they have graduated to awesome 😊 the place has changed but all to the better. Food was so so good! Rooms was nice. Staff was friendly and well trained. We enjoyed our stay. If anything can be improved it’s the diving part. It took so long time to find correct size diving suit, shoes and fins. The place looks neat and structured, but it was not that smooth for the diving part. However, overall our experience in this resort was great 😊
Hi Per. Thank you for your kind words! We’re thrilled you enjoyed the food, rooms, and our friendly staff it’s wonderful to hear your stay was such a success. We appreciate your feedback on the diving experience and will work to make fittings quicker and smoother. Your input helps us improve, and we’re glad your overall experience was great. We look forward to welcoming you back soon for an even better stay!
Quiet accommodation with excellent restaurants and swimming pools.
Thank you for your lovely review Kyung! We’re delighted you enjoyed the peaceful accommodation, excellent restaurants, and swimming pools. We hope to welcome you back for another relaxing stay soon!
The hotel's location was too far from the parking no available boats were arranged when we arrived.We had to walk under the sun. Positives: - Friendly and helpful staff - Comfortable bed - Good breakfast options Negatives: - Limited parking spaces
Very nice and comfortable with good view
Thank you very much for taking the time to write this kind review. We hope to see you again soon!
Rooms were decent , food could be better, diving was overpriced
When we showed up there was quite a bit of construction going on and our room would have been right above it. They kindly upgraded our room and put it in a different area away from the construction. The staff was amazing. The location was good. Just a little walk to town center.
Thank you, Michael, for sharing your experience with us! We’re glad to hear that our team was able to accommodate you with an upgrade away from the construction. It's wonderful to know that you found the staff amazing and enjoyed the convenient location. We hope to welcome you back soon for an even better stay!
A little pricey but you do get what you pay for best room I ever stayed in
Thank you, Angel, for your kind words! We're thrilled to hear that you found the room to be the best you've ever stayed in. We strive to provide top-notch experiences for our guests, and it's great to know it made a lasting impression. We hope to welcome you back again soon!
This place is such a great place to stay and value for money, it is not just location that it is great.. The staff and the food is wonderful and you can experience a great range of activities if you like to adventure.. It is a great place to stay all round.. will definitely be back
Thank you for your fantastic review! We're delighted to hear that you enjoyed the location, staff, food, and the variety of activities. It's wonderful to know you had such a positive experience all around. We can't wait to welcome you back for another stay!
Relaxing place
Thank you Leonora, really appreciate the kind review. Hopefully see you again soon!
Everything about Lalaguna Villas exceeded my expectations. The management is clearly paying attention to everything: staff training, property upkeep, and restaurant quality. I was pleasantly surprised. Highly recommend.
Thank you, Andrew, for your wonderful feedback! We’re thrilled to hear that Lalaguna Villas exceeded your expectations in every way. Our team works hard to ensure that every detail is just right, and it's fantastic to know that it made a difference in your stay. We truly appreciate your recommendation and look forward to welcoming you back in the future!
Amazing experience with Diving lessons and very good sttaf
Thank you, Ankit, for sharing your experience! We’re delighted to hear that you enjoyed the diving lessons and found our staff to be helpful. We hope to see you again soon for another amazing stay!
place for fine relaxation
Thank you, Cecille, for your review! We're so glad to hear that you had a relaxing stay with us. We hope to welcome you back for another peaceful getaway soon!
Staff are the most helpful we have ever stayed with. From ferry booking to arranging pick up & drop off. To the bar/restaurant staff. The best service I have experienced in Philippines. Food menu is brilliant, as is the wine menu. Facilities are in great condition. Our room was near new with top quality furniture, amenities in both. Thanks again. Will stay again for sure.
Thank you so much, Michael, for your wonderful review! We're thrilled to hear that our staff made your stay exceptional and that you enjoyed the food, wine, and facilities. It's great to know that everything, from the service to the room, met your expectations. We look forward to welcoming you back for another stay in the future!
OKAY
Thank you for taking the time to review us Genedel. Really glad to enjoyed your stay!
Stayed with my freshly married wife :) we loved every second in there. Staff was extremely nice, helpful and accommodating. Prices were also fine for us, Europeans. Hehe. they were much more expensive than other off-hotel restaurants. But hey, the service was top-notch, food was extremely good. Hopefully one day we will get back there
Thank you, Dominik, for your lovely review! We're so happy you and your wife chose to celebrate such a special occasion with us and that you both enjoyed every moment. It’s wonderful to hear that our staff, service, and food made your stay memorable. We’d love to welcome you back one day—maybe for an anniversary celebration!
Love the idea of their 24hr operation. Pool is open, kitchen is open, room service is open. Towels are accessible fir beach or dive use. Repair and maintenance personnel and housekeeping are very quick to respond to services reqd. Kudos to the front desk, ates and kuyas in their service crew. Ready assistance for Roro bookings, and very quick and easy check outs. Speed boat staff and service going in and out of the hotel are also very helpful. Beach area is designed more for diving but the white beach area is about 30mins away from the Sabang pier with tuktuk commute. All in all, great stay!
Thank you so much, Cellina, for your detailed and thoughtful review! We’re thrilled to hear that you enjoyed our 24-hour services, from the pool to room service, and that our staff was quick and helpful throughout your stay. It’s great to know our team made your experience seamless, whether with bookings or check-outs, and that you appreciated the diving facilities. We hope to welcome you back for another great stay soon!
Nice, well maintained hotel. View is great and rooms are spacious. Villas usually occupy 3 rooms located in 3 separate levels which is a unique set-up. However, climbing up to the 3rd Floor Level where the elevator is located is challenging for people of advance age. Pool is also okay and not so cold. Staffs are helpful and a speed boat would even fetch you in the Port of Sabang. Cozy and serene, if you want less noise. Great experience.
Thank you, Romer, for your kind review! We’re delighted to hear that you enjoyed the views, spacious rooms, and unique villa setup. We appreciate your feedback about the climb to the elevator, and we’ll keep that in mind to improve accessibility. It’s wonderful to know that our staff, pool, and peaceful atmosphere contributed to a great experience. We hope to welcome you back for another serene stay in the future!
Excellent
Very much appreciate the kind words Wing! Hope to see you again soon.
This is my 2nd visit to LLV. Very accommodating, the room is perfect! Thank you LLV.
Thank you for taking the time to write a nice review Sheryl! Can't wait for visit number 3!
Food is awesome and staff is very accommodating
Thank you so much for your kind review Ankit, it means so much to know you had a great experience, and we truly hope to see you again. Best Wishes! Lalaguna Villas Team
I booked here just expecting to relax and got more than that. The staff is their best asset. They are truly focused on excellent customer satisfaction. I raised some concerns and were addressed professionally and exceeded my expectations and truly appreciated that. Food were great and serving was quite generous. The view from the balcony was great and surrounding was quiet and conducive for relaxing. Didn’t find anything missing I expected from a resort villa. I wouldn’t recommend though for people with challenges in scaling stairs or some form of mobility restrictions (resort can be accessed by walking for about 7-10mins).
Thank you for sharing your experience with us Brian! We're thrilled to hear that your stay exceeded your expectations. Our dedicated staff takes pride in ensuring excellent customer satisfaction and addressing concerns professionally. We're delighted that you enjoyed the delicious food, generous servings, and the scenic view from our balcony. We appreciate your feedback regarding accessibility for individuals with mobility restrictions and will take it into consideration for future improvements. We hope to welcome you back for another relaxing getaway soon!
Over all very good! Staffs are very helpful and accomodating. Place is very nice! HIGHLY RECOMMENDED
Thank you for such kind words Joanne, it really means the world to us to know you had such a positive experience with us. We hope to see you again soon!
The best part of my stay was interacting with the staff, from the restaurant, front desk and dive center. I truly left there feeling like I make friends and amazing memories. To many to list and I’m afraid I would miss someone but I have to say the LLV staff are very intuitive to their guest needs and are genuinely concerned that you enjoy every day of your stay and lack nothing. The dive team and boat crews are among if not the very I’ve ever had the pleasure of diving with. PS Don’t ever change LLV, I look forward to my next stay with them.
Thank you so much for your kind words! We're thrilled to hear that interacting with our staff was the highlight of your stay. We strive to create a welcoming and friendly atmosphere where guests can feel like they're among friends, and we're delighted that you left with amazing memories. Your feedback about our intuitive staff and excellent dive team means a lot to us, and we'll be sure to share your appreciation with everyone. Rest assured, we have no plans of changing what makes Lalaguna Villas special, and we can't wait to welcome you back for another fantastic stay!
Too many stairs, room with balcony fine, 2 level rooms too dark and problems with the toilet. Staff very nice
Can't fault this place. Their staff are super friendly and accommodating. Food was 95% great. Full service hotel! We had a great time. Special mention to Tin who was very attentive to all our requests. We will be back!
Dear Rogelio, Thank you for your fantastic review! We're thrilled that you had a great time and appreciate your kind words about our super friendly and accommodating staff and our food offerings. We will pass on your kind words to Tin! We can't wait to welcome you back soon! Regards, Lalaguna Villas Team
The Villa is superb with excellent service from GM Daniel, Dive Instructor Ron, Dive Master Mike, restaurant staff Ben. We truly enjoyed our stay and the diving.
Dear Yiu, Thank you so much for your kind words and excellent review, it means a lot to us here at Lalaguna Villas. We will pass on your message to our staff members, and we really hope to see you again soon. All the best! Lalaguna Villas Team
The service is superb. From booking to the day we've gone home. Will definitely come back. I love your speedboat service, the free water, the restaurant. The room view (we stayed in Superior Villa) is superb. Until next! :)
Thank you for the comprehensive feedback Joane - we take pride in the range of comforts we offer at Lalaguna Villas and great to hear you'll be back again! Our restaurant and bar are often recognized as the best in Sabang and we love to hear our catering services were to your liking. We look forward to next time!
Kind and Clean
Thank you for the nice feedback Sujin - our staff at Lalaguna Villas work tirelessly to provide a friendly and clean environment that stands out for many reasons. We look forward to seeing you again!
Even though we just stayed there for 2 days and 1 night. We were given an excellent service by the staff. The place is just facing Sabang beach and very accessible to shops. We will be returning soon!
Thank you for taking the time to share your wonderful review of Lalaguna Villas on Agoda. We truly appreciate your perfect 10/10 rating and your kind words. We're delighted to hear that you had a relaxing weekend during your stay with us. Providing excellent service and creating a memorable experience for our guests is our top priority, even for shorter visits. Our beachfront location and proximity to shops make it convenient for our guests to enjoy everything that Small Lalaguna and Sabang Beach has to offer. We look forward to welcoming you back soon for another enjoyable stay at Lalaguna Villas. If you have any specific plans or preferences for your next visit, please don't hesitate to share them with us, and we'll be here to make your stay even more exceptional. Warm regards, The Lalaguna Villas Team
Hotel are renovating and improving from time to time. Staff are very helpful
Dear valued guest, Thank you for sharing your feedback and for your review rating of 9.2/10 for Lalaguna Villas on Agoda. We appreciate your review and your positive comments. We're pleased to hear that you found our hotel to be good and our staff to be nice and helpful. Providing excellent service is a top priority for us, and your recognition means a lot to our team. We continually invest in renovating and improving our property to enhance the experience for our guests, and we're glad you noticed these efforts. We genuinely hope to have the opportunity to welcome you back to Lalaguna Villas in the future. If you decide to return, please feel free to share any specific plans or preferences, and we'll be here to make your stay even more enjoyable. Warm regards, The Lalaguna Villas Team
Very good value and the restraunt has great meals at affordable prices
Dear Chris, Thank you for sharing your wonderful review of Lalaguna Villas on Agoda. We're delighted to receive your perfect 10/10 rating and your kind words. We're thrilled to hear that you found our resort to be a wonderful place and appreciated the value we offer. Providing great value and service for our guests is a top priority, and we're pleased that you found our restaurant (it is open 24/7!) to have great meals at affordable prices. Our culinary team takes pride in creating delicious and affordable dining options for our guests to enjoy. We genuinely hope to have the opportunity to welcome you back to Lalaguna Villas in the future. Please feel free to share any specific plans or preferences, and we'll be here to make your stay even more enjoyable. Warm regards, The Lalaguna Villas Team
Friendly staff and perfect place to relax
Dear Lady, Thank you so much for sharing your fantastic review of Lalaguna Villas on Agoda. We're delighted to receive your perfect 10/10 rating, and we greatly appreciate your kind words. We're thrilled to hear that you found our staff to be friendly and that our resort provided you with the perfect place to relax. Creating a warm and welcoming atmosphere for our guests is one of our top priorities, and your satisfaction is our greatest reward. We hope to continue being your preferred destination for relaxation in the future. If you ever have any specific requests or preferences for your next visit, please don't hesitate to share them with us. We're here to ensure that your stay remains exceptional. Warm regards, The Lalaguna Villas Team
The owner personally greats you upon arrival. Staff are very professional and courteous. They make sure they take care of your needs even if they do not have it at the time you asked for it. You feel valued on your entire stay.
Dear Carlo, Thank you for sharing your positive review of Lalaguna Villas on Agoda. We're pleased to receive your 8.8 rating and appreciate your kind words about your stay. We're delighted to hear that you had a great experience during your stay with us. Personalized service and ensuring our guests feel valued are fundamental to our approach, and it's wonderful to know that you were personally greeted by the owner and that our staff provided professional and courteous service throughout your stay. Your feedback is encouraging, and we'll continue to work hard to meet and exceed your expectations in the future. We look forward to having the opportunity to welcome you back to Lalaguna Villas, where we'll be dedicated to ensuring your next stay is just as enjoyable. Warm regards, The Lalaguna Villas Team
LLV is by far the best resort I've visited in the Philippines. I can't say enough about the staff! They were all exceptional and quickly responded to every request and need. The facilities are first class. Rooms are very good sized and the CR facilities are over the top. Water pressure and heat in the shower are exceptional. The facility and grounds are kept immaculate and it shows a pride in the resort. Although there are beaches nearby, it would be nice if you could walk out the door to a nice white sand beach but then again, you can't have everything..... I will absolutely return! My thanks to the staff for making my stay stress free.
Dear Frank, Thank you for sharing your outstanding review of Lalaguna Villas on Agoda. We're thrilled to receive your excellent rating of 9.6/10, and we greatly appreciate your generous comments. It great to hear that you consider Lalaguna Villas to be the best resort you've visited in the Philippines. Your kind words about our exceptional staff and their responsiveness to your requests and needs mean the world to us. Providing top-notch service is our passion, and your recognition is truly rewarding. We're pleased to hear that you found our facilities to be first-class, our rooms spacious, and our CR facilities exceptional. We take pride in maintaining impeccable cleanliness and providing excellent water pressure and heat in the showers for our guests' comfort. While our beachfront location offers stunning views, we understand your wish for a white sand beach at our doorstep. We're fortunate to have beautiful beaches nearby, and we're glad you loved your stay!
“普通”
ホテルの立地が遠い、行くまでの道が悪い、人に聞いても知らない人が多かった!朝食はまずいしパンが固い、工事中でサービスが悪い。 部屋は狭いがまあまあ、あたらしくできた方は良さそうかも知れない。