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クチコミ 206 件の総評
Great sea view. Close to restaurant about 1 km. Away. Have free parking at the back of hotel. Cozy room with comfort bed.
Thank you so much for your exceptional review! We're thrilled to hear that you enjoyed the stunning sea view and found our location convenient with restaurants nearby. It's great to know that our free parking and cozy, comfortable rooms added to your positive experience. We look forward to welcoming you back soon!
I only stayed here for one night, but it was a deeply disappointing experience. My travel companion and I had a disagreement, and instead of helping to de-escalate the situation, the hotel manager handled it in an extremely unprofessional manner. At 1:00 AM — in the middle of the night — we were forced to leave the hotel with no support whatsoever, only a refund. What’s worse, we were left to wander the streets trying to find a new place to stay at that hour. We even asked the manager if they could recommend any nearby hotels, but he completely ignored us — showing zero concern or basic human decency. It felt like he just wanted to wash his hands of the situation as quickly as possible. I honestly don’t understand how someone with such a lack of empathy and professionalism is allowed to hold a managerial position. Absolutely unacceptable.
Thank you for your feedback. I would like to clarify the situation that led to your departure from the hotel. You were asked to leave because you were physically fighting with another guest. My primary responsibility is to ensure the safety of all in-house guests and staff, especially during such incidents. The police and I recommended nearby motels and suggested you start searching for accommodations on your phone while the other party was being interviewed by the police. To say we were inhumane is far from the truth. Physical altercations causing harm to others are unacceptable, and we acted to protect everyone involved.
I only stayed here for one night, but it was a deeply disappointing experience. My travel companion and I had a disagreement, and instead of helping to de-escalate the situation, the hotel manager handled it in an extremely unprofessional manner. At 1:00 AM — in the middle of the night — we were forced to leave the hotel with no support whatsoever, only a refund. What’s worse, we were left to wander the streets trying to find a new place to stay at that hour. We even asked the manager if they could recommend any nearby hotels, but he completely ignored us — showing zero concern or basic human decency. It felt like he just wanted to wash his hands of the situation as quickly as possible. I honestly don’t understand how someone with such a lack of empathy and professionalism is allowed to hold a managerial position. Absolutely unacceptable.
Thank you for your feedback. I would like to clarify the situation that led to your departure from the hotel. You were asked to leave because you were physically fighting with another guest. My primary responsibility is to ensure the safety of all in-house guests and staff, especially during such incidents. The police and I recommended nearby motels and suggested you start searching for accommodations on your phone while the other party was being interviewed by the police. To say we were inhumane is far from the truth. Physical altercations causing harm to others are unacceptable, and we acted to protect everyone involved
Perfect location to stay at Kaikoura
Thank you for your review of Sudima Kaikoura!
Hotel has great location but. It's gym is very very narrow and it needs to add vegetarian options in restaurant
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our hotel's location. We understand your concerns about the gym's size and the vegetarian options in our restaurant. Your feedback is invaluable to us, and we hope to welcome you back soon for an even better stay.
Nice hotel, great location, we loved it
Thank you so much for your kind words! We're delighted to hear that you loved our hotel and enjoyed our great location. Your positive feedback means a lot to us, and we look forward to welcoming you back for another wonderful stay.
we enjoyed our stay. prime location friendly staff and great breakfast spread
Thank you for your lovely review! We're delighted to hear that you enjoyed your stay with us, appreciated our prime location, found our staff friendly, and enjoyed our great breakfast spread. We can't wait to welcome you back for another memorable experience.
Für diesen Preis habe ich mir ein anderes Europäisches Frühstück mit etwas mehr Auswahl vorgestellt kein frisches Obst kein frisches Gemüse Gurke oder Tomate wären toll.
Thank you for sharing your feedback. We appreciate your comments regarding our breakfast selection. We're sorry to hear we did not meet your expectations. We hope to have the opportunity to welcome you back and provide a more satisfying breakfast selection in the future.
High quality and good value! Definitely recommend👍
Thank you for your exceptional review! We're delighted to hear that you found our hotel to be of high quality and good value. Your recommendation means a lot to us. We hope to have you make for another great stay
Stayed for one night before the ferry on our return home. All staff were lovely and the room and amenities are lovely. The only downside was we were only offered bar snacks after booking at the restaurant and the meals were tiny especially for kids. The breakfast made up for it though!
Thank you for your kind review! We're delighted to hear that you enjoyed our modern facilities and friendly staff. It's wonderful to know that you had a pleasant stay before your ferry trip home. We apologise for the inconvenience you experienced with the restaurant offerings. Your feedback about the bar snacks and meal sizes, especially for kids, is valuable to us, and we will work on improving this aspect. We're glad to hear that the breakfast made up for it! Thank you for choosing to stay with Sudima Kaikoura
As always, the room was clean. Enjoyed the pool. Nice sunrise location.
Thank you for your lovely review! We're delighted to hear that you enjoyed your stay with us, especially the clean room, the pool, and our beautiful sunrise location. Thank you for choosing to stay with Sudima Kaikoura.
Our stay was very comfortable. The beds were great. Our room was so clean.
Thank you for your wonderful review! We're thrilled to hear that you had a very comfortable stay, enjoyed our great beds, and found your room to be exceptionally clean. We hope to welcome you back again in the future
Modern and clean room
Thank you for your awesome review! We're thrilled to hear that you enjoyed your stay in our modern and clean room. We look forward to welcoming you back for another fantastic experience. Thank you for choosing to stay with Sudima Kaikoura.
Nice, new hotel in Kaikoura! You can walk to the little town with all the restaurants! We would stay here again! There is also a restaurant onsite!
Thank you for your lovely review! We're delighted to hear that you enjoyed our nice, new hotel and its convenient location within walking distance to the town and restaurants. It's great to know that you would stay with us again and appreciated our onsite restaurant. We look forward to welcoming you back for another wonderful stay. Thank you for choosing to stay with Sudima Kaikoura
感觉是凯库拉最豪华的酒店了,不错,双床房床挺大。
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and found our hotel to be luxurious. It's great to know that the twin bed room met your expectations with its spacious bed. We hope to welcome you back to Kaikoura soon!
The room was immaculately clean, great view of the ocean and mountains.
Thank you for your wonderful review! We're delighted to hear that you found your room immaculately clean and enjoyed the stunning views of the ocean and mountains. We look forward to welcoming you back for another memorable stay in Kaikoura!
The hotel was right by the beach. Room was spanking clean too!
Thank you for your lovely review! We’re thrilled to hear that you enjoyed our beachfront location and found your room to be exceptionally clean. Your feedback is greatly appreciated, and we hope to welcome you back for another relaxing stay soon.
Modern and spacious rooms. Very clean and great staff
Thank you James for your feedback, We’re delighted to hear that you enjoyed our modern and spacious rooms, as well as the cleanliness and our great staff. Thank you for choosing to stay with Sudima Kaikoura
Good hotel right in the heart of kaikoura! Nice and clean and the staff are great
Thank you for your positive feedback! We’re delighted to hear that you enjoyed your stay in the heart of Kaikoura. It’s great to know that you found the hotel nice and clean, and that our staff made a positive impression. We look forward to welcoming you back soon!
Wonderful place to stay. Great rooms, room service, bar and restaurant… total Luxury 10 out of 10
Kia ora Marcel, Thank you so much for your glowing review! We’re thrilled to hear that you had a wonderful stay and enjoyed our rooms, room service, bar, and restaurant. It’s fantastic to know that you found everything to be luxurious and worthy of a perfect score. We look forward to welcoming you back for another exceptional experience.
Pros: good location , new, good parking space, very comfortable room in terms of size, layout and facilities. Cons: nothing
Thank you for your fantastic review! We’re delighted to hear that you enjoyed our location, new facilities, ample parking space, and the comfort of your room. It’s wonderful to know that everything met your expectations and that you had no cons to mention. We look forward to welcoming you back for another super nice stay
Great place to stay.
Thank you Michael for your exceptional review! We’re thrilled to hear that you had a great stay with us. Your kind words mean a lot to our team, and we look forward to welcoming you back for another wonderful experience
Friendly staff very new and clean property
Thank you for your kind words! We’re delighted to hear that you found our staff friendly and our property new and clean. We look forward to welcoming you back soon!
Super clean and luxurious feeling accommodation especially for a small town like Kaikoura.
Thank you for your wonderful feedback! We’re thrilled to hear that you found our accommodation super clean and luxurious, especially in a small town like Kaikoura. Thank you for choosing to stay with Sudima Kaikoura.
Booked this room because I could walk to the dolphin experience for early morning tour. The room was spotless. The shower was awesome after a long day of travel. The room was sound proof and I got the best sleep I've ever gotten at a hotel.
Thank you for your fantastic feedback! We’re delighted to hear that you enjoyed the quiet, clean room and the great shower. It’s wonderful that our location was convenient for your early morning dolphin tour and that you had such a restful sleep. We look forward to welcoming you back for another great stay!
Great location, very quite, very clean. Great pool and washing facilities
Thank you for your positive feedback! We’re delighted to hear that you enjoyed our great location, quiet and clean environment, as well as our pool and washing facilities. Thank you for choosing to stay with Sudima Kaikoura.
Convenient to town. Nice hotel. Breakfast buffet & staff very nice.
Thank you for your feedback! We’re delighted to hear that you found our hotel convenient and enjoyed your stay. It’s great to know that you appreciated our breakfast buffet and the friendliness of our staff. We hope to welcome you back soon.
It's a smart, modern, new hotel, with good design and pleasant, spacious rooms. The location is near enough to the shops, restaurants and bars to walk but a little further round the bay so you're not in the middle of any noise or mess. We looked at the breakfast buffet, which is NZ$35 per person, but felt it wasn't value for money and ate at a nearby cafe instead.
Thank you for your detailed feedback! We’re glad to hear that you enjoyed our modern design and spacious rooms, as well as our convenient yet peaceful location. We appreciate your comments about the breakfast buffet and will take them into consideration. Thank you for choosing to stay with Sudima Kaikoura
The booking The Staff The Food everything was amazing.
Thank you for your wonderful review! We’re thrilled to hear that you had an amazing stay at Sudima Kaikoura. It’s great to know that you were pleased with the booking process, our staff, and the food. We look forward to welcoming you back for another fantastic experience
Had a night there with daughter visiting from overseas. Fantastic room and restaurant. Great staff. Created wonderful memories- thank you
Thank you for sharing your experience! We’re delighted to hear that you and your daughter had a fantastic stay with us. It’s wonderful to know that you enjoyed the room, restaurant, and our great staff. We’re honored to have been a part of your memorable visit.
It's exactly as it shows. A nice hotel. Pool is nothing special, but the kids had a blast.
hank you for your feedback! We’re glad to hear that you found our hotel to be as expected and that your kids had a blast at the pool. We hope to welcome you and your family back again soon.
Fantastic reception staff
Thank you for your exceptional review! We’re thrilled to hear that our reception staff made such a positive impression on your stay. Your kind words are greatly appreciated. Thank you for choosing to stay with Sudima Kaikoura
A classy venue, with a good restaurant, small gym and very helpful staff. Close to the town centre.
Thank you for your wonderful review! We’re delighted to hear that you enjoyed your three-night stay with us. It’s great to know that you appreciated our classy venue, good restaurant, small gym, and helpful staff. Our convenient location close to the town centre is something we take pride in. We look forward to welcoming you back to Sudima Kaikoura soon.
a very well designed hotel with modern interiors and comfortable rooms
Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our well-designed hotel with its modern interiors and comfortable rooms. Your feedback is greatly appreciated, and we look forward to welcoming you back for another pleasant stay.
Stayed after drive from Picton in heavy rain. High standard of cleanliness, comfortable room, sea and mountain views from 4 th floor, staff delightful. Didn't have time to use restaurant but did read menu, covered the classics at a reasonable price. Yes I would stay again
Thank you for your sublime review! We’re delighted to hear that you enjoyed your stay despite the heavy rain. It’s wonderful to know that you appreciated the high standard of cleanliness, comfortable room, and the sea and mountain views from the 4th floor. Our staff will be thrilled to hear your kind words. We hope you get the chance to try our restaurant next time, and we look forward to welcoming you back for another stay.
Near new, good sized room, solid breakfast, some sustainability effort.
Thank you for your solid review! We’re glad to hear that you enjoyed our near-new hotel, good-sized room, and solid breakfast. We appreciate your recognition of our sustainability efforts. We look forward to welcoming you back for another great stay.
The hotel is clean and comfortable. The staff is friendly too. Restaurant staff is friendly too. The only thing I would suggest is that it would be best if they provide bed rail for young children. I had been saving my wee one off the bed for few rounds a night. Either than that, everything is good and to expectation.
Thank you for your review! We’re glad to hear that you found our hotel clean and comfortable, and that our staff, including the restaurant team, were friendly We’re pleased to know that everything else met your expectations, and we look forward to welcoming you back for another pleasant stay.
Lovely new hotel, very comfortable beds. Location is very handy to town, staff are friendly and helpful.
Thank you for your wonderful review! We’re delighted to hear that you enjoyed our comfortable beds and found our location convenient. Our team takes great pride in providing friendly and helpful service, and your kind words mean a lot to us. We look forward to welcoming you back on your next visit to town!
Good value friendly staff
Thank you Sandra for the feedback, We are glad to hear you found the hotel good value & the staff were friendly. Thank you for choosing to stay with Sudima Kaikoura
What a treat it was to stay here.So beautiful and right by the beach. Dinner was amazing as was breakfast. Can't wait to come back !
Thank you for your amazing review! We’re thrilled to hear that you had such a wonderful stay and enjoyed our beautiful beachfront location, as well as our delicious dinner and breakfast. We can’t wait to welcome you back for another fantastic experience!
Good location. No heated pool.
Thank you for your feedback! We’re glad to hear that you enjoyed our good location. We appreciate your comment about the heated pool and will certainly take it into consideration. We hope to welcome you back for another stay soon
New, clean, sea view and very good service. Restaurant food quite nice too.
Thank you for your lovely review! We’re delighted to hear that you enjoyed our new and clean facilities, sea view, and excellent service. It’s great to know that you also found our restaurant food to your liking. We look forward to welcoming you back for another wonderful stay!
Lovely accommodation, only gripe would be lack of viewing options on tv. No bowls or wine glasses in rooms. Overall pleased and would stay again.
We appreciate your feedback and are glad to hear you enjoyed your stay with us. Thank you for your suggestions regarding the TV viewing options and the availability of bowls and wine glasses in the rooms. We’ll certainly look into these areas for improvement. We’re pleased to know that you were overall satisfied and look forward to welcoming you back in the future
The best hotel in Kaikoura The best location The best staff The best facilities
We’re so grateful for your fantastic review! It’s wonderful to hear that you found our hotel, location, staff, and facilities to be the best in Kaikoura. Your feedback is incredibly motivating for our team. We can’t wait to welcome you back for another outstanding stay
Rooms are well furnished and the breakfast is great! Hotel is located opposite to "Encounter Kaikoura", and 1-2mins drive to town centre. Must say again... The breakfast is great!
Thank you for your fantastic review! We’re thrilled to hear that you enjoyed our well-furnished rooms and especially our breakfast. It’s great to know our location opposite ‘Encounter Kaikoura’ and close proximity to the town center added to your convenience. We appreciate your kind words and look forward to welcoming you back for another great stay
落地玻璃向雪山、海,景觀一流。 設施新,整潔程度很高。 酒店車位比較不足,雖要泊街,但很易揾位。 可自行調節冷氣。 會再次入住!
酒店位置很棒,對面的咖啡很不錯
Thank you for your wonderful review! We're thrilled to hear that you found great value for money and enjoyed our excellent location. It's also great to know that you liked the coffee across the street. We look forward to welcoming you back for another fantastic stay.
Free parking is good and you don’t need to find a parking lot even you arrive at late night. You can enjoy beautiful sea sunrise view just right from your room. It is close to whale watching pier and it is quiet. Staff is helpful. But you can stay in a five star hotel in Christchurch. However, in Kaikoura, I don’t think a rise of price for hotel accommodation is a problem because it is a coastal town, highly relying on tourism industry.
Thank you for your thoughtful feedback. We’re glad to hear that you appreciated the free parking, beautiful sea sunrise views, and the convenient location near the whale watching pier. It’s also great to know that you found our staff helpful and enjoyed the quiet atmosphere. We understand your point about the pricing in Kaikoura compared to Christchurch. As a coastal town that relies heavily on tourism, our pricing reflects the unique location and the services we offer. We appreciate your understanding and hope to welcome you back for another enjoyable stay.
돌핀스윔 업체 바로 옆이구 시설도 깔끔하고 좋아요
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location next to the dolphin swim company and found our facilities clean and nice. Your positive feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay soon.
“最高!”
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