クチコミ 279 件の総評
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クチコミ 279 件の総評
Bit dated in places but very clean,tidy,comfy beds.Staff very friendly. Unfortunately road works made entry and exit tricky but hopeful these will be completed soon.
Quiet, clean, comfy beds and pillows. Great place for our overnight stays in Auckland.
My wife and I stayed here on our last day of a cycling trip in NZ. They staff was so helpful and accommodating with us getting our bikes packed up for our flight. One of our better stays during our trip to NZ!
As above ticks all the boxes
Very friendly and capable staff. The rooms need upgrading. Broken shower door plus odd furniture broken. Otherwise recommended not staying in school holidays if u want peace Bathroom otherwise good
Good, but found there was only one plate to share amongst 5 people, bedding was clean, nowhere to hang wet clothes from the pools. Aside from those small things would go back again
My check-in experience was disappointing - the room wasn't ready on time, and I had to be moved to another room. Unfortunately, the noise level was unbearable, making it extremely difficult for me to sleep at night. It was a horrible stay.
Reason location. Very friendly hard working staff. Could hear children running around above when trying to sleep at 10. Great clean bathroom. Complex needs tlc
A bit disappointing, not a traditional eggs Benedict found it difficult to eat. Spa not working
Was a cheap stay in Auckland for 2 nights. Average room with a view of rubbish bins. We swam in the small indoor pool but the spa was out of service. The in house restaurant had yummy food, rooms were clean and staff were friendly but I think next time we’ll pay a bit extra for a nicer room.
Very good hotel
Great value for money
We have stayed at The Surrey many times and always enjoy it but this time on the last morning there was no hot water for the showers , which spoilt the stay.
Worked out well. Close to Eden Park for the football. Would stay again.
Stayed here two months ago and I forgot my dress jacket. I ased them about it and they still had my jacket in lost property, so happy about that. Very central close to Ponsonby and close to the City Central Love this place going to go back again in the future,
The Surrey was an overall great experience. The studio offered a good level of self catering and the pool was a huge plus with the kids!
Clean, quiet. Comfortable bed. Absolutely no complaints.
I enjoyed my stay here, everything was amazing, the location is good. The staff was also amazing, check in was really easy and fast. I would recommend this place to a lot of people. Would definitely stay here in the future, see yous soon 😁😁
Hotel is a great location for exploring. Room was large and well appointed. Clean and well stocked. Great breakfast at the pub on-site. Staff were helpful and friendly.
A nice and convenient place to stay.
Great place to stay, has a pub and restaurant within the complex. Free parking, pool and the beds were fantastic with lots of pillows. Will stay again.
Decent overall experience.
Hotel was in a great location and staff were fab. Room was a great size and newly renovated which was nice. Definitely stay again
Very Oblidging Staff
Highly recommended Mohammad Sharif Hassanian From Dubai 🇦🇪
Clean staff pleasant and helpful beds comfortable
A nice stay, no problems. using a small vial of body wash for hand soap was the only weird thing. Hotel: why not invest in a hand pump dispenser or have a tray for a bar of soap.
We had a great stay, easy location with lots of parking. Very friendly and helpful staff. Room was nice, comfortable and clean. The pool was a hit with the kids. Pity the spa wasn't going at the time
Great food Menu. My sirloin Steak was cooked well. Thanks for a great stay.
Great staff, very friendly and super helpfull. Will be stsying again , thanks
Good value, tidy & nice.
Wasn't really there long enough rate it, arrived late afternoon and left early morning. Went to a concert at Eden Park. Was about 20-25min walk, a few hills though so not good if your elderly or unfit. The place was a bit outdated but clean and bed was comfortable. Would probably stay again.
After a couple of false starts with rooms not being clean, third room was fine. That was the only issues, we enjoyed the place. Thanks
Easy check in and friendly staff. Heaps of parking. Handy with gym, pool and food available onsite. Very quiet and handy to the zoo, museum and motorway. Enjoyed my stay.
Just absolutely loved it here at the surrey hotel perfect location nice an central to stores shops easy GPS if needing to go elswere.tge hotel itself loved it.very clean ,beds are comfortable service was perfect the staff are so lovely and helpful will definitely recommend ti anyone traveling auckland
Very clean and tidy. Comfortable and very friendly
We liked the room. It was a comfortable room size. The beds were nice to sleep in. Reasonably modern and clean. Handy to the motorway to the airport in 20mins. Negative, but like some motels don't supply enough milk for the amount of coffee and tea supplied. Only enough milk for 2 cups.
Very clean , spacious and well maintained
Great value for money especially at the discounted rate. Excellent bathroom. All clean and tidy.
My kids loved it because they got swim and I got to relax before going back to work and school ..
Excellent stay, awesome staff, we recommend to family and friends.
It is an amazing stay in a great location, and it was amazing that parking was included in the stay. Would definitely recommend it to anyone.
Good location but the beds were so uncomfortable and not enough pillows. Asked for another pillow as only three for the queen bed and they were so flat but not another pillow to be had in the whole place apparently. The bed was so hard and springy. We stayed for three nights and did not have a good sleep on any night. Woke up sore.
Pretty good all around and very handy central location. Downside was very poor WiFi, view looked over a poorly maintained weedy garden area, spa pool was broken.
Great location near our Auckland family . Near cafes shops and bus .
The hotel was easily located via google map. Staff very friendly and accommodating. We stayed at the motel side, room was nice and newly renovated, smells good inside. Outside neighbors are smoking.
Close to everything we needed, room was good size, parking was easy. Staff really nice and the breakfast was good 👍
Love staying there so handy to get back on the motorway to go north or south
In Auckland for training and venue was closest location and convenience for my stay
“Conference ”
Very handy location, beautiful hotel