クチコミ 2938 件の総評
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クチコミ 2,938 件の総評
The hotel staff treated my friend like a prostitute. My friend paid the regular price and checked in properly, but the hotel staff refused to let my friend in. My friend showed her ID and room card, but she was disappointed and sad. I will never use this hotel again.
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely yours, Yamone / Front Office Manager
The hotel staff treated my friend like a prostitute. My friend paid the regular price and checked in properly, but the hotel staff refused to let my friend in. My friend showed her ID and room card, but she was disappointed and sad. I will never use this hotel again.
Dear Masayuki San, I regret to read from your review that our service delivery failed to meet with your expectation and I do apologize for letting you now. We should have been more attentive and efficient in recognizing and anticipating your preference. I hope you will give us another opportunity to serve you and to be welcoming you back to stay at Pan Pacific Yangon again in the near future. Sincerely yours, Yamone / Front Office Manager
ホテル従業員の教育が必要
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely yours, Yamone / Front Office Manager
勘違いをしているスタッフが多く女性客を売春婦の様に扱う
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely yours, Yamone / Front Office Manager
社員に対して教育がなされていません ホテルのレベルは値段は5つ星ですが 接客は2つ星以下です
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely yours, Yamone / Front Office Manager
このホテルは私の友達を売春婦の様に扱いました
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely yours, Yamone / Front Office Manager
The worst hotel in Myanmar
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely yours, Yamone / Front Office Manager
外は重体と兵隊ですが、中は安全、ジャンクションシティというショッピングセンターに直結しているので、気軽に食事や買い物も楽しめます。とにかく便利です。
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Yours, Yamone / Front Office Manager
市内の慢性的な渋滞の中心的位置です。となりのショッピングセンターとつながっているので便利です。周辺には武装の兵士がいたりしますが、ホテルの中は安全です。
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Yours, Yamone / Front Office Manager
セキュリティーもしっかりしており、安心して泊まれました。ヤンゴン空港からタクシーで40分くらいで着きます。 近くのアウンサンマーケットやローカル市場なども歩きで行けますし、非常に楽しかったです。 またヤンゴンに行く際は利用したいです。
Dear Kenichi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Yours, Yamone /Front Office Manager
立地条件は便利で、移動が非常に簡単です。ショッピングモールに隣接しており、新しくて清潔なホテルです。とても快適で、気に入っています。今回は2回目の宿泊です。
Dear Miss, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Yours, Yamone /Front Office Manager
東南アジアの国々でホテルをいくつか泊まりましたが、ダントツで最高でした。とても気の利くスタッフや、セキュリティもバッチリ。朝食バイキングも、各国の料理が並ぶなど、朝から豪華な食事を楽しめます。
Dear Yuji, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Yours, Yamone /Front Office Manager
ホテルは価格からは考えられないほど、よい質です。 部屋もキレイで設備も整っていました
Dear Daisuke San, Thank you for the excellent rating. We truly appreciate your support and endorsement of our hospitality and hope to be welcoming you back to Pan Pacific Yangon again in the near future. Sincerely yours, Yamone/Front Office Manager
系列のパークロイヤルよりもこちらに少し多めに出して泊まるのが正解です。部屋は綺麗で十分な広さもあり、これなら次回も泊まってもいいなぁと思えるほどでした
Dear Shungo, Thanks for leaving us such a wonderful review. We are thrilled that you loved our experience; our associate will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Yamone / Front Office Manager
フロントスタッフ、ルームキーパーともに最高のサービスだった。ランドリーサービスも早かった。残念なのはクレジットカードで一括清算ができなかった点、都度チャットでにの清算要求が面倒だった。
Dear KO, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Yamone /Front Office Manager
立地の良いホテルです 今回2回目の宿泊です 日本人です モールに隣接しており足らないものはすぐ買物できます モールは安心でき言葉が話せなくても一人で安心していくことができます 換金所もあり、スーパーでお酒、水もすぐ入手可能です またエレベーターが泊まり閉じ込められることがありましたが、お詫びでデザート・軽食のルームサービスが2日間続きました 恐縮するほどです 日本語はおそらくどこのホテルにいっても通じずらいですが英語での会話は大丈夫かとおもいます 朝食も豊富で大変満足です また近くに市場がありロンジー、Tシャツなど安く買いこともできます プールもあるしパゴダも見えます 次回も間違いなく利用しようと思います!!
Dear Motohisa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Yamone / Front Office Manager
部屋は良くて、清潔で、景色が美しいです。自動カーテンがあり、設備も整っています。夜のヤンゴンでは、外出禁止令の中でもビールを買ってロビーで飲むことができます。チャイナタウンまでは歩いて10分、夕方には食べ物がたくさんあります。朝ごはんは普通です。
ジャンクションシティ直結、付近にマーケットもあり、快適に過ごせました。
ヤンゴン市の中心にあるとても快適なホテル。ホテルでは、地元のミャンマー料理、アジア料理、そして西洋料理の幅広い朝食メニューが用意されています。どれも非常に美味しく、私と配偶者は毎朝食事を楽しみました。ホテルはまたモールに接続しており、宝石店へのショッピングにも歩いて行ける距離です。短い旅だったにもかかわらず、ここでの滞在を本当に楽しみました。再度ヤンゴンを訪れることになったら、ぜひこのホテルに戻りたいと思います。
とてもキレイなホテルで満足でした。
初めてのヤンゴンでパンパシフィック3泊滞在しました。 チェックインの際のフロントの方の対応が最高でした。 他のスタッフの方達も全員親切で笑顔の素敵な方ばかりでした。 来年も必ず来ます。
Dear Chiharu, Thanks for leaving us such a wonderful review. We are thrilled that you loved our experience; our associate will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Yamone / Front Office Manager
ホテルのスタッフのサービスは非常に良かったです。10時30分からのアーリーチェックインでも追加料金はなし。部屋は清潔で豪華、静かで安全でした。国際的な朝食は素晴らしかったです。ベッドは最高に快適でした。ホテルはショッピングモールに隣接していて、チェワダーコン寺院にも近いです。
Dear Arawan, Thanks for leaving us such a wonderful review. We are thrilled that you loved our experience; our associate will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Yamone / Front Office Manager
いつ止まっても最高です
Dear Koji, Thank you for leaving us such a wonderful review. We are thrilled that you loved our experience; our associate will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Yamone / Front Office Manager
前日宿泊者の噛み終わったチューインガムが置 きっぱなしで、翌日もそのまま残っていた。 本当に清掃しているのかが疑わしい。
Dear Nobuki San, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely yours, Yamone / Front Office Manager
バンコクのパンパシ(現在はクラウンプラザ)が超良かったのでヤンゴン駐在最終週にヤンゴンパンパシに1泊。プール・サウナ類が充実している。リファンダブル価格朝食2名付き70USDで相当の値引き?このくらいなら迷わずここ。5つ星らしく満足、ただ朝食はバンコクのほうが上と思う。
Dear Takahiro San, Thanks for leaving us such a wonderful review. We are thrilled that you loved our experience; our associate will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Yamone / Front Office Manager
モールにも隣接しているし、タクシーもエントランスまで来てくれる。ハッピー・アワーもある。
Dear Fumiyasu, Thank you for leaving us such a wonderful review. We are thrilled that you loved our experience; our associate will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely Yours, Yamone / Front Office Manager
全体的に綺麗で豪華なホテルでした。 3泊しましたがとっても快適、朝食も飽きる事なく食べれました! プールのロケーションが最高です! 日本語話せるスタッフがいれば尚良いです!
Dear 聖美, Thanks for leaving us such a wonderful review. We are thrilled that you loved our experience; our associate will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Yamone / Front Office Manager
良いホテル。プール、ジム、サウナも充実
Dear Kazushige San, Thank you for the excellent rating. We truly appreciate your support and endorsement of our hospitality and hope to be welcoming you back to Pan Pacific Yangon again in the near future. Sincerely yours, Yamone / Front Office Manager
良い
Dear Mr. Kazushige San, Thank you for posting your review and awarding your stay experience a 5-star rating. We are glad to know you found our location convenient and trust your service delivery also met with your satisfaction. We hope you will plan another visit to Pan Pacific Yangon again soon. Sincerely yours, Yamone / Front Office Manager
良い
Dear Mr. Kazushige San, Thank you for posting your review and awarding your stay experience a 5-star rating. We are glad to know you found our location convenient and trust your service delivery also met with your satisfaction. We hope you will plan another visit to Pan Pacific Yangon again soon. Sincerely yours, Yamone / Front Office Manager
すべてが素晴らしい。快適に暮らせるホテル。
Dear Mr. Kazushige San, Thank you for posting your review and awarding your stay experience a 5-star rating. We are glad to know you found our location convenient and trust your service delivery also met with your satisfaction. We hope you will plan another visit to Pan Pacific Yangon again soon. Sincerely yours, Yamone / Front Office Manager
まず浴槽のお湯が出ない。浴槽にお湯を溜めようとするとシャワーの水が漏れる。 シャワー室のお湯が出たり出なかったり。 Wi-Fiは故障、直すからと言われて自分が言った指定時間に来ない。 ウェークアップコールは1時間時間がズレる。 トイレは水を流したあと水がでっぱなしになっている。 昨年泊まった際にはすごくいいホテルだと感じていましたが経営者が変わったのではないかというくらいひどくなっていました。 しかしこれはもしかしたらヤンゴンの他のホテルも同じような感じになっているのではないかと感じました。停電はしょっちゅう。お客はいない。これはホテルというよりも国家が問題のように思いました。これではいいサービスはできないと思います。
Dear Mr. Takumi, I regret to read from your review that our service delivery failed to meet with your expectation and I do apologize for letting you now. We should have been more attentive and efficient in recognizing and anticipating your preference. I hope you will give us another opportunity to serve you and to be welcoming you back to stay at Pan Pacific Yangon again in the near future. Sincerely yours, Yamone /Front Office Manager
よかった
Dear Yuri, Thank you for posting your review and awarding your stay experience a 5-star rating. We are glad to know you found our location convenient and trust your service delivery also met with your satisfaction. We hope you will plan another visit to Pan Pacific Yangon again soon. Sincerely yours, Yamone / Front Office Manager
JUNCTION CITYにお土産屋、スーパー、そろっており便利。 朝食もLOCAL FOODとインターナショナルFOODがそれぞれおいしい。 部屋のライトデザインが落ち着くので、リラックスして過ごせる。コロニアル調の赤い屋根、ヤンゴン川が見えて部屋からの眺望も良い。
Dear Rika san, Thank you for sharing your kind words and taking time to post a review your recent stay with us. It is wonderful to know that you have enjoyed your stay, and I was happy to read that we met your expectation during your stay. We are proud to hear that we managed to provide you with an enjoyable and memorable stay and that you satisfied with our location , design of the room ,delicious food and the precious view from our guest room .As you mentioned ,our hotel location is center heart of City and easy to travel not only to shopping mall, which is connected with us and also Bogyoke market, one of the major tourist destination, traditional handicraft and shops. It was a pleasure to have you with us and we look forward to seeing you again soon! Sincerely yours, Cho Cho Naing Director of Rooms
素敵でした 景観も写真以上に綺麗で、スタッフの方々みなさん、申し訳なくなるくらい親切な対応で素敵な笑顔でした。 どの瞬間も本当に贅沢な時間でした 戻りたいです
Dear Takamiya san , It's a wonderful comment that we were able to make you a memorable experience with us at Pan Pacific Yangon. We are delighted to know that you enjoyed our hotel's facilities and friendly and efficient services ,services with smile by our associates. Such encouraging comments are very rewarding for our team members, thank you once again for taking the time to write and applaud the hotel team’s efficiency .It was a great pleasure having you as our guest and we look forward to welcoming you again soon! Sincerely yours, Cho Cho Naing Director of Rooms
従業員はとても親切でした。5日間ヤンゴンに滞在し、感心するほどの親切さに宿泊中ずっと幸せでした。1階の案内をしてくれた「ム」さんという女性従業員は韓国語も話せて、すべてを快適に手伝ってくれ、レストランの男性マネージャーも歩き回って食事の感想を聞いてくれたので、関心を持たれている感じが大切な時間でした。ルームクリーニングも象のタオルに笑いが止まりませんでした。従業員は満点の100点の10000点です。次の施設はプールがありますが大きくはなく、写真が美しく、 delicious cocktailとフライドフィッシュをお勧めします。部屋からの前面景色は感心するほど素晴らしいです。近くにボジョク市場やジャンクションシティモール、さらにはチャイナストリートまで徒歩で行けるので良かったです。初めてのミャンマー旅行でみんな幸せでした。従業員が空港タクシーを捕まえてくれたので今空港に向かっていますが、エアコンのないタクシーなので、最後に新しい思い出ができています。来年1月の旅行もたぶんここに来ると思います。
Dear Na , Thank you for your kind words and we are incredibly grateful that you took the time our to leave us a -Star review!We work hard to offer high quality service to every guest. We made sure to share your feedback with Ms.Hmue ,Mr.Richard Tin from SAAN restaurant ,our room cleaning attendants ,our concierge team . As you mentioned ,our hotel is in the center of the heart of the City , great location of being attached to Junction City Mall and very closed to Bogyoke market. Thank you for your support and we really appreciate it. Looking forward to seeing you again soon! Sincerely, Cho Cho Naing Director of Rooms
1/2から4泊しました。 ロケーション、設備は満足。 朝食も毎日ちょっとずつ変わってるものもあり、良かったです。 1万ちょっとでこのレベルなら満足です。 ただ、夜は早いので遊ぶには限定されますね。
Dear Hiroshi San, Thank your for sharing your kind words and taking time to post a review of your recent stay with us .We are proud to hear that you are satisfied with our breakfast service, great location and our team members. Looking forward to welcoming you back soon. Sincerely yours, Cho Cho Naing Director of Rooms
シャングリラが現在閉まっている状況で、同様のサービスが受けられるホテルです。スタッフの皆さんもフレンドリーで、リクエストへの対応も早く、朝食も最高!ヤンゴン再訪の際は再びお世話になりたいです。
Dear Hidenori san, Thank you for your kind words and taking time to post a excellent review of your stay with us.It is wonderful to know that you have enjoyed your stay and I was happy to read that you are satisfied with our services , breakfast service , facilities , great location , professional ,speedy services from our team members,We are looking forward to welcoming you back very soon. Sincerely yours, Cho Cho Naing Direcotor of Rooms
ホテルはジャンクションシティのショッピングモールの上にあり、食事を探すのも便利で、モール内で食べることができます。ホテルは5つ星のサービスを提供しており、部屋を出ると清掃が行われていて、4本の飲料水の後に追加で6本を提供してくれ、氷も準備されていました。リフレッシュした冷蔵庫とアイロン、完備されたバスルームがあり、バスタブとシャワーが別々になっています。朝食は多様で、スタッフのサービスも素晴らしく、パンパシフィックホテルにふさわしいです。
Dear Valliya, Thank you for sharing your kind words and taking time to post a review your recent stay with us. It is wonderful to know that you have enjoyed your stay and I was happy to read that we met your expectation during your stay. We are proud to hear that we managed to provide you with an enjoyable and memorable stay and that you satisfied with our room, offered service and quality foods. It was a pleasure to have you with us and we look forward to seeing you again soon! Sincerely yours, Yamone / Front Office Manager
コロナから3年ぶりの宿泊。 隣のジャンクションシティ、閉店したショップもあったが、利便さは以前と変わらず。 サウナとプールで癒され満足。 また来年❗️
Dear Kenta, Thank you for your loyalty and support to us! It is wonderful to know that you have enjoyed your stay, and I was happy to read that we met your expectation during your stay. On behalf of the hotel, we look forward to welcoming you back in the Pan Pacific Yangon Sincerely Yours, Yamone / Front Office Manager
2回目の利用です。全てが最高! 特にスタッフの対応がとても素晴らしい です。また、利用します。
Dear Yukie, Thank you for your kind words and always choosing to stay with us! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Sincerely Yours, Yamone / Front Office Manager
私たち家族にとって非常に適したホテルです。便利で清潔、素晴らしいサービス、いつも笑顔で、時々コミュニケーションがうまくいかないこともありますが、毎回彼らは笑顔で私たちをサポートしてくれます。料理も美味しく、ミャンマーの人々はとても素敵で親しみやすいです。お客様を良く世話しようと努力しています。またミャンマーに行く機会があれば、このホテル以外に泊まりたくありません。もし5つ星以上の評価があったら、ぜひそうしたいです。
Dear เอส.ที, Thank you for sharing your kind words and taking time to post a review your recent stay with us. It is wonderful to know that you have enjoyed your stay and I was happy to read that we met your expectation during your stay. We are proud to hear that we managed to provide you with an enjoyable and memorable stay and that you satisfied with our facilities, offered service and quality foods. It was a pleasure to have you with us and we look forward to seeing you again soon! Sincerely yours, Yamone / Front Office Manager
一階部分にセキュリティが5〜6人常駐していて、絶えず不審者を確認しています。夜中も最低でも3人は常駐してます。 宿泊者を大切にしている対応が安心感をもたらします。
Dear Shuichi, I am much encouraged by your review and feedback and pleased to know you did have an enjoyable stay at Pan Pacific Yangon. I hope you will choose to stay with us the next time you visit. Thank you for your review and rating. Sincerely Yours, Yamone / Front Office Manager
9月上旬に4泊宿泊しました。 何回か利用しているホテルです。 ヤンゴンの中心地にありホテルのロケーションも良く、部屋の広さファシリティーも問題ありません。 特に素晴らしいのは、レセプションやレストランのスタッフのサービスです。いつも笑顔で親切に対応してくれます。 次回のヤンゴン出張でも、必ず利用したいと思えるホテルです。
Dear 良二 , We are incredibly grateful that you took the time out to leave us a wonderful review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon! Sincerely Yours, Yamone / Front Office Manager
美しくモダンな宿泊施設で、観光地からも近く、シュエダゴンパゴダやマーケットもすぐ近くにあります。ショッピングセンターにも隣接しており、すべてが便利で安全です。ホテルのスタッフは皆非常に礼儀正しく、警備員、清掃スタッフ、フロントスタッフ、レストランのスタッフも例外ではありません。礼儀正しく、優しい言葉遣いをし、友好的な眼差しで、笑顔が素敵です。客室は非常に美しく、モダンで多目的に利用できるように美しく配置されており、とても清潔です。朝食は非常に美味しく、様々な選択肢があります。私はこのホテルに5つ星を与え、100点満点の評価です😍🥰😍
Dear Tanasek, We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon! Sincerely Yours, Yamone / Front Office Manager
よかった
Dear Wada, I am much encouraged by your review and feedback and pleased to know you did have an enjoyable stay at Pan Pacific Yangon. I hope you will choose to stay with us the next time you visit. Thank you for your review and rating. Sincerely Yours, Yamone / Front Office Manager
ヤンゴンのホテル選びに迷ったら、 このホテルにしておけば、間違いないです。
Dear Takayuki, Thank you for your positive comment and sharing of your stay experience. I am sure our entire associate team is motivated by your feedback and look forward to welcoming you back again soon. We shall definitely continue to review what is best value for money to offer to our guests. Sincerely Yours, Yamone / Front Office Manager
立地が良く、使いやすい。 浴槽が他の5つ星ホテルより大きめなので、好き。
Dear Noboru, I am much encouraged by your review and feedback and pleased to know you did have an enjoyable stay at Pan Pacific Yangon. I hope you will choose to stay with us the next time you visit. Thank you for your review and rating. Sincerely Yours, Yamone / Front Office Manager
長期滞在しましたが、部屋がタバコ臭く、禁煙のはずですが、前に宿泊した人が部屋で喫煙したのでしょう。。(因みにスタッフも臭いと認めてます)。部屋の変更をお願いしても受け入れてもえず、空気清浄機を用意されましたが、度重なる停電でその都度、電源ががOFFになり、邪魔なだけで全く機能しませんでした。スタッフも一度自身で使ってみればわかると思いますが、滞在中ずっと不快でもう二度と泊らないです。最悪。
Dear YUKIO, Thank you for taking the time to post a review on Agoda. We value your feedback about non smoking room preference and on how we handle your requirements, as only through comments from our guests we can improve. Please accept my apologies for the shortcomings highlighted, rest assured that your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. We would hope that you would give us another chance to make your experience as best as it can be. Once again, We appreciate all guest feedback, and strive to provide excellent service to all of our guests. Sincerely yours, Wee Cluster Director of Sales & Marketing
“残念”
スタッフが威圧的 恐怖を感じます
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely yours, Yamone / Front Office Manager