クチコミ 386 件の総評
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クチコミ 386 件の総評
Avoid this hotel at all costs
That is great to hear, GANESAN! Thank you for joining our family and we will always aim to live up to your standards. Regards, Rosy
The room needs to be cleaner and the television must be easy to use for.
Hi, Azrul ! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa
Misleading name. Out of town and question
Hi, Foo ! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Eva
tv not function. towel to old
Hi, Siti! We are sorry for the inconvenience caused due to (mention_the_issue). Being a visitor, we do realize how it feels in such circumstances, however, we have immediately shared the feedback to the relevant team so that this is resolved at the earliest. We assure you that your next stay will be an amazing experience. Regards, Benjamin
Old ugly dirty lousy Lousy mattress, I’m having terrible back pain !!!!
Hi, Vijay! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim
The hotel is old. Things are worn out, but still keep an acceptable cleanliness. TV was not working during the time of stay. If you desperately need a space to stay, can consider.
A simple stay for team after work
Ok
Hi, Muhammad! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
tv not funtion, remote aircond not funtion. water very slow.
Hi, Khairul! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.
The cleanliness of this hotel very limited, please find other place if you still got choices.
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur
Bilik quite spacious for 1 person
Hai, Khadijah! Kami gembira mengetahui bahawa anda menyukai perkhidmatan kami. Semoga hari ini menyenangkan :) Salam, Jane!
ok smua
Hi, Mardziana! Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, Jane!
Getting a nice stay of rest after the long day hardworks
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
Aircond problem Facing another problem even after change the room- Heater issues No water supply
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon
Having water supply issues The bathroom water stuck Broken bed Overall not recommend at all
Sorry for the hassle you faced, Jivitra! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!
The hotel can be given only one star. The room and toilet not clean. Air con not cold enough and the fan was making a hell of noise throughout the night. TV not working. The room was too small for 4 people. Out of town area and not convenient for any food or shops.
Sorry for the hassle you faced, Mohamed! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!
#A Malay Guy with long ponytail hair on duty at the receptionist counter. #he respond to customer in very impolite manner, keep Saying We are fully booked , without any patient to listen to all potential or new customer. #requested for proper invoice but he issued wrong name and not willing to help to amend. Somemore requesting us to find other hotel next time in order to save his time. He sounds like he is very hunger for Changing a new job.
Hi, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon
Very dirty room with the dust everywhere, room smell like smoke, toilet also dirty with dirt at the toilet wall, no kettle and basic toiletries, a very very very bad hotel and so very not recommended.
Hi Mohamad, We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Kuntum!
Toilet wall and floor dirty, pipe leakage, air con remote not function well
Hi, Fong! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!
The cleanliness of the hotel totally unbearable and it’s totally not worth for the price. The Aircond was not cold and toilet too dirt plus it’s super duper dusty.
Sincere apologies, Thivyah! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Amina!
dirty and very smelly toilet,hot shower not ok and room very small.location that give by hotel also different.location at house.we keep finding the hotel by owb self.
Hi, Syed! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia
terbaikkk....selesa,mudah dicari,parking banyak...next time singgah tido sini lagi...
Hai, Apul! Terima kasih kerana bersama kami. Mengharapkan kasih sayang dan sokongan berterusan anda. Salam, Amelia.
Very dirty and even got worms in toilet!
Hi Shahrul! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Damia!
Is a old building, so you can't expect too much, basic facilities (at least hot water station provided). If you are just looking for budget stay, then you can consider.
Hi, Evan! Thank you for sharing your feedback. We have cascaded the same to our concerned team to meet your expectations every time. Have a great day! Regards, Leo
Ok
Thank you for your appreciation, Radzuan! We hope to give you consistent service every time. Regards, Leo
nice deal..friendly staff
Thank you for rating us super, Kasdi! Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Kevin
1) low water presure we cant even use a water heater. 2) floor is slippery made my son fell in the bathroom 3) aircond is not functioning well.
Hey, Nurulhuda! We understand the disappointment with our services. Certainly not the kind of experience we would want our guests to have. We will cascade the feedback to our concerned team for future improvements. Looking forward to a long and meaningful association with us in the future. Regards, Ammy.
Nothing much to complain if you just looking for place to sleep with cheapest price
Thanks for your valuable time to write a review, Jimmy! As per the feedback, it seems that you are not completely satisfied with the services and we are extremely apologetic to know this, however, we shall strive hard to ensure better services in the future. Regards, Cheshta
Value for money with friendly staff. Location very near to Raub Town. But room very smelly like sewage.
Hi, Saifurizan! We sincerely apologize for the trouble caused. Your comments will help us in the care of future guests more resolutely. Regards, Zara
Location stated to be in Johor Bahru and I booked the hotel but it ended up to be elsewhere. Website did not state clearly and money was not refunded to me.
We truly regret the distress caused. We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, James.
Descent hotel.
Hi, Aideen! Thanks for your kind words of appreciation. Have a wonderful day! Regards, Zara
Room is nice,lots of furniture.
Delighted to hear your words of praise, Mohamad ! We’ll ensure to provide the consistent service when you visit us next time. Have a pleasant day ahead :) Regards, Ravneet
Air con problm toilet pump problm fan noisy tv cant see picture, toilet smelly
Good for a stay.
We have Bentong Marathon , as no choices for we went to Raub, gosh the room so small and quit far from any shop
Room is dirty with smell, toilet flush not working properly and hot water is bad. in general not recommend for stay.
so far so good
Tv not working
Good
gerqegegqegqe
Just enough for you to stay a night. Bathroom is to small.....no much space inside the room for deluxe
Cleanliness not maintained. Toilet couldn't flushed. Request to clean up the room the next morning but was asked if we are extending!?
There was leakage in my room (ceiling). I was given another room the next night of my stay. But it seems like the staff already knew the leakage issue since they direct given me the new room without checking my report eventho I invited them to check it first. The hotel management should have not provided customers with the room with such issues at the first place. The wifi too was weak. The signal showed high connection, but we were deceived. The connection was not good at all. Hotel should improve the wifi facility since the phone coverage in that area too is not that good. Customers will rely on the hotel's wifi more.
Room given is not in th Nice Stay hotel, 2 shop house away. The room is small and not clean.. No hair shampoo also.
Smelly and dirty hotel
strategic location, easy access
A very budget hotel, so can't expect too much.
Cleanliness of this hotel is quite terrible. Dusk flying off from the roof in toilet. >.<
Very basic hotel amenities.
“Quiet hotel but”
2 Hotels. 1 is Nice Stay Hotel. 1 is Oyo. Although I bok Oyo, I get the old hotel. TV all room not function. Hot shower malfunction.
Hi, Nordolyna! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Maria