クチコミ 2397 件の総評
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すごく良い
クチコミ 2,397 件の総評
予約画面には税・サービス料込みとありますが、実際には2泊分RM20請求されました。
Dear Nobuhiko, thank you for sharing your feedback with us. It is surely a matter of concern for us to know that your stay this time was not up your expectations. We sincerely apologize for the shortfall in service and quality standards during your stay and will immediately address the issues highlighted. We do appreciate your patience as we continue to improve our hotel's quality and services to the level you so rightfully deserve. Our apologies again and we look forward to serving you better in the future. Regards, The Management.
値段の割には良い部屋だと思います。ありがいて、バスタオルにたくさんついてしまい、交換してもらったことさえなければ、また泊まりたいと思ったことでしょう。
Dear Takegoshi thank you for sharing your wonderful review with us. We are so pleased to hear that you had a relaxing staycation and found our hotel's quality and services up to expectations. It is always a pleasure to receive good feedback from our guests. Thank you again for sharing your experience and we hope that your next stay will be as pleasant as the previous one. Regards, The Management
まず最初に、到着時にはとても忙しい中、美しい笑顔で迎えられ、良い雰囲気を感じました。 ここでの文化に関する人種差別的なコメントが理解できません。マレーシアは非常に素晴らしい文化のミックスで、それがとても特別で美しいのです。 フロントデスクで一生懸命働いていたダナジェはとても助けてくれました。数日前に足首を骨折し、車椅子を使わなければならなかったのですが(スロープはありますが、本当に車椅子には適していなく、傾斜が非常に急でした)、なんとか対処できました。 ここにいる人々はとても親切で、常に対応してくれます。 最初は1階の部屋(107号室)を持っていて、冷蔵庫もなく、窓は色が付いていて外が見えず、テレビもつながっていませんでした…部屋の変更をお願いしましたが、満室だったので翌日まで待ちました…何度も電話をかけて(リマインダーとして)6階の部屋(603号室)に変更してもらいましたが、素晴らしかったです!清潔で、エアコンもよく効いていましたが、テレビの接続はまだありませんでしたが、それでも大丈夫でした。壊れた足首で眺めのない部屋にいるのは落ち込んでいたでしょう。 ここに7日間滞在する予定で、病院も近く(フォローアップのため)すべてが近くにあります(チャイナタウン、ペトロナスツインタワー…食べ物、たくさんの食べ物、セブンイレブン)。 予算ホテルとしては本当に良いです!部屋からの眺めはこちらです!私たちは完全にお勧めし、そこで働いている全チームが給料のアップグレードを受け、良い仕事を続けてくれることを願っています! ありがとうございました、またお会いしましょう!
部屋もロケーションもスタッフも値段以上だと思います。 アメニティーグッズは持参で、無くてもワトソンやセブンイレブンが近くにあるので問題ありません。 チェックアウトから次のホテルのチェックインまで荷物も預かってくれました。
Only recommend for Indian, cuz beside is the Hindu temple, breakfast not nice, staff take very long time to check in.
Only Recommend for Indian, cuz it just beside Hindu temple, breakfast not nice, when check in staff take very long time.
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
Need improvement
But the staff won’t provide extra bed sheet and there is no reception number in room landline
Ramada group must reconsider its HR and hiring team and policies who selected this hotel Indian racist manager and staff. Very uncooperative incompetent and no respect for foreigners. Breakfast is ok
Awesome location. Decent sized rooms & good breakfast
Hotel is full of indians but staff is friendly .Nearing Ramada suites is better option
Had good experience except they did not allow us early check-in on request, staff was less during check-in, north indian food options were not there in buffet breakfast.
Convenient
nice oom
near yo chinatown and easy access; breakfast with variet and acceptable. We will definitely come back again
parking susah dan berbayar
the hotel area is nearby chinatown point and any other tourist spots i can recommend this hotel and the staff is so accommodating.money wise its good. The only thing that i dont like is our pillows is so smelly they should always check the smell of the room and the uses of the pillow. not hygienic.
The room is clean and they have netflix and good wifi. The receptionist taking quite some time for the check in process
They should clean the room thoroughly. We already check in late but the room seems not clean properly,there are quite a few hairstrands on bed maybe from the previous occupant. We call the staff attention and they rectified the issue.
The staff was extremely rude. They weren't helpful at all. We had booked a triple room which was a scam. They have cramped a small bed in a small place. The rooms were stinky. The windows couldn't be opened as their another building just adjoining it. Wouldn't recommend it to anyone.
Best place for indians
The location is near chinatown so plenty of food to choose. The staff is not very helpfull. I ask for toilet paper and for 1 hour there is no response. The facility is very very basic. TV channel.is only 3 channel.
Nice hotel. Excellent location
Good simple hotel room
Location is good but Hotel is dirty , aircon is noisy and above the price
The staff is not at all cooperative and they are very rude. The rooms are not of the size displayed on the website. We had taken a family room and the room had one extra single bed attached with the queen bed. The rooms are too small and cramped. When raised a concern at the reception the receptionist replied rudely.
strategic location, clean bathroom & everything’s okay
The place looks great, the room is fine , the location is nice. Overall is great, close to the train station, have food near, walkable, and not scary at all.
It was bad experience for us!
The TV setting was either inappropriately or had been tampered. There was only 4 channels avaliable which is rather strange for a 3 star hotel with an international sounding name. Since I am not really big fan TV programs, I don't care and instead watch programs on my mobile devices.
We stayed for a night. Room was ok but breakfast was kinda average.
Rooms are very small that you only stand after getting up from the bed
I would not recommend this place for students or families. Pathetic food! reviews prior booking what we checked seems to be all paid reviews . Rooms are not great. I did a early check-in for that I was charged 100 riggits for just few hours that too for a corner un space room.
Worth it value for money
Book a superior room and they are neat. Standard rooms are too small and you can't move around. Feels like a matchbox. Manager was kind to upgrade our room for a reasonable price when we complained.
walkable to pasar seni and kl tower. nearby to LRT. However, the property's cleanliness could be improved. Some flooring need to fixed.
Hotel location is situated next to a kovil, so if you wish to sleep in a bit, late forget it because the noise will wake you up, The breakfast is mainly indian and only two or 3 options available, staff is not very polite and does not pay attention, understand its a budget hotel but still there are better ones for this value
The hotel location close the Dataran Merdeka with walking distance. Close walk distance to Pudu for Food Hunting. The bed is comfort & the air con is cool. Check in process abit slow & parking is a challenge.
The reception staffs are very friendly and helpful.
room is smelly
Could not stay and tried to cancel 6 months prior but was refused
No proper support no cleanings. Room worst smallest
The location is very good. The hotel is in a walking distance to Chinatown, Central Market, Bukit Bintang. The Pudu Sentral station is close by, facilitating access to LRT. However, the hotel itself doesnt offer too many facilities, breakfast is passable and rooms are small.
Nice stay, nice hotel
I was there early around 12pm, no early check in so walked to Petaling Street to had lunch. Came back around 2:15 pm, room did not have air condition, temperature switch broken hanging there, went to reception to request another room, I was so tired and sweated, refused to give me another room, I paid extra for Luxury with Queen bed but no extra service, asked me to go back to the room wait for half an hour for maintenance guy to repair. I did not leave, no way I can stay in a hot room. Waited 10 mins the guy went up to my room, took him almost half hour to fixed and still no AC, have to wait for awhile to cool up but only fan on, he left. Later I found out the proper way to turn on AC. Bathroom basin water drain very slow, i have compalined but not able to fixed。 Clothes hanger only 1 there, missed other 3 and no one get back to me.
Simple BB style breakfast nothing to eat
Emailed the hotel with photos of aircon leaking, bitten by bed bugs, bugs in the room, flies in the room, sink unable to drain, hair all over the bathroom and under the covers. But there was no reply.
Room too small Breakfast at india restoran beside hotel No parking available & parking at your own risk beside main road Hear water flow from your room
“ロケーションが良い”
チャイナタウンから徒歩数分、PUDUバスターミナルからも数分で着くロケーションの良さ。朝食も付きコスパが良いホテルです。
Dear Hitoshi, thank you for sharing your wonderful review with us. We are so pleased to hear that you had a relaxing staycation and found our hotel's quality and services up to expectations. It is always a pleasure to receive good feedback from our guests. Thank you again for sharing your experience and we hope that your next stay will be as pleasant as the previous one. Regards, The Management