クチコミ 175 件の総評
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クチコミ 175 件の総評
The Elysian provides a perfect getaway in Bali. There is enough to keep you happy staying within the property and villa but it's close enough to fantastic restaurants and shops if you want some activity. The staff are amazingly attentive and friendly. The spa is incredible and highly recommended.
My partner and I were beyond delighted with our experience at The Elysian. Service: The front out house staff, led by Ardi and Yuli were so incredibly helpful, including even PRIOR to our arrival, assisting by email with wonderful advice regarding various activities and arrangements. Nothing was ever too much of an effort, including complimentary transfers with their shuttle service to and from dinners outside of the hotel. Villa: We arrived slightly earlier than expected and to our delight the Villa was ready for us to check into. We were astounded by the size, spotlessly clean, spacious, light, comfortable, homely, modern space they have created. Every detail had been considered, the same as you would expect from a 5+ Star hotel. Other: We did a private cooking class which was arranged and hosted by The Elysian, which included a visit and tour of local markets and a three course meal, a truly unique experience. We can't wait to return in the future. Thank you, Belinda & Paul
Don't bother, lacking in many areas, it's over priced, false staff, not a great location. Very disappointing for the prices that they charged. The villas and pool are small, cold, dirty and have no ambiance at all.
Accommodation was clean and well appointed but with the price per night it is missing a Wow factor. Also we weren't impressed with the lack of Credit Card CPI/International Credit Card Policies set by Visa/Mastercard etc knowledge by staff, our card was successfully charged for our room service & resturant meals but the reception staff then also wanted to write down our credit card additionally (on top of already having put through successful approved payment-we had already prepaid for accommodation through Agoda). As my wife is a Reservations Supervisor for a Resort at home, she is well versed in international credit card policies and also OTA/Third Party Booking Rules and standard hotel policies, thankfully she stuck to her guns and got our card back before the numbers could be recorded. We had paid our security deposit in cash and had already checked out earlier in the day, there was no need for the above to happen. Has made us think about whether to return for our anniversary.
Dear Mr. Ron, Greetings from The Elysian Thank you very much for your review on our resort, we do appreciate it. In line to the credit card, the credit card number is indeed required based on our country bank regulation and also our hotel standard operating system. The number is re-typed on our system as the print out did not showed full number and we need it in case something occur in the future related to the payment. When a case occur, the bank will ask for the full credit card number to enable for them to trace the case. We are deeply sorry for the inconvenience caused on the above. Best regards, The Elysian Management
I have been wanting to stay here for many years but due to circumstances have been unable to until recently - sadly i feel the Elysian is not great value for money as it feels a bit dated and could do with a refresh - in comparison to the other many many options available in Bali now. The owners would do well to check out some of the new resorts / villa's in the area and see whats out there. Although the staff were superb and accommodating if a little overbearing at times with pointing out rules / check out times etc. I was also suprised to have a holding deposit taken and not returned for 2 weeks as i was only staying for 2 nights. other points: Smelly bathroom trying to be covered up by old bottles of aromatherapy sticks in oils, shower that took 10 mins to heat up. Terrible music /poor quality sound around pool area, restaurant completely dead in evening so puts you off eating there. Food offering poor in the daytime but great breakfast, bi fold windows around villa pool really difficult to open had to climb in the pool to open. Small things but easily fixed. Attention to detail makes a massive difference.
Dear Paul, Greetings from The Elysian. Thank you very much for your review which enable us to quickly quantify & highlight the issues. We highly value your feedback on your experience stay which was not meeting your personal expectation. We are investigating the issue you've raised and we're committed to use your feedback & comment to enhance the experience for all our guests. We have forwarded this info to Operations team & the Management to have the defects rectified immediately. The holding deposit is indeed our policy to avoid any problem that is sometimes occurred during guest check-out and most of hotels in Bali is also applying the same policy - because as per Indonesian Bank regulation, to refund your deposit back it will take 1-2 week to be arrived in your account. We hope the above could clarify, and we do hope there is an opportunity for us to show case to you what we have improved. Thank you once again for your constructive feedback. ( Warmest regards/The Elysian Team )
Great location for a villa needs some renovation work to villas maybe a new bed would help as ours was not so comfortable . The linen and towels are old what was once white all grey and beige now - small things matter when you charge too dollar. Would I come back. Not until it's had a refresh there is better value and facilities around
Dear Robert, Greetings from The Elysian Thank you for your time to write a review and we glad to hear that you love our location which is indeed nearby street food and walk able distance to the beach. Thank you for the notes which will be valuable for our development and improvement. Actually all the villas at the moment are on progress in changing the beds as well as the towels and linen. We do hope that you will come and visit us again on your next holiday and would be very happy if you contact us about it. Warmest regards, The Elysian Management
We have four nights at this beautiful resort. The location is situated in the heart of Seminyak, in the Oberoi. The entrance is off a now busy lane way, turning left as you exit the main gates is a 5min walk to KuDeTa and turning right a 10min walk to 66. The villa was nice, probably a little dated, but this was made up with the great personality of all the staff. We celebrated NYE at the resort which was a cultural celebration. We left there and danced the night away at KuDeTa. Overall, great resort. We're back there again next week.
Dear Rodney, Greetings from The Elysian Thank you for taking the time to write great review and thank you for the kind compliment for the team which is actually one of our positive strength. We are happy to know that you like our location and enjoyed the stay as well as the NYE celebration. Thank you for stayed with us again and we would love to welcoming you back at The Elysian. Warmest regards, The Elysian Team
The swimming pool is quite small and there is no television inside the bedroom. Apple TV is available though. Breakfast is good and there are plenty of choices. There is just one shuttle bus which is on a first-come-first-served basis and therefore you can hardly take the bus.
Dear Cherren, Greetings from The Elysian Thank you for had been staying with us and we are happy to hear that you love our breakfast. We have forwarded your note on the shuttle bus to the management for further planning on it. We certainly be very happy if you visit us again on your next coming to Bali. Warm regards, The Elysian Management
Perfect villa just a bit far to main road
Dear Faron, Greetings from The Elysian Thank you very much for your kind review and we love to hear that you like your stay with us. The management and team are looking forward to welcoming you again in the future. Warmest regards, The Elysian Management
Nice villa but slightly secluded
The service really stood out. The spa was also amazing.
We enjoyed our stay here over the long weekend, the hotel is nice and quiet. Nothing spectacular but a decent place to stay in Seminyak.
Hotel and grounds are nice, but one may feel confined given the lack of a view that you can get at some hotels in Bali
Relly enjoyed the beautiful gardens and friendly staff
Villa was bigger than expected, large baby cot provided on request, staff was really friendly, pool was amazing
Elysia is an idyllic, pleasant, tranquil and relaxing hotel, in an ideal location for those who want proximity to Seminyak but are chasing peace and quiet once away from the main square. Staff were very helpful and friendly. I was alone but it would be a great place to come back with my girlfriend!
Nice property
We stayed at the Elysian for the last few nights of our Bali holiday. The location is good but wasn't everything we had expected. The room was well maintained, clean and the service was fantastic. The main issue was that we spent a little extra on the 1bdrm pool villa in the hope that we would be able to really relax around our own private pool for the last bit of our time in Bali. The pool was stunning but surrounded in trees which meant it was in the shade for the whole day, resulting in freezing water. I only went for one swim due to this. The main pool is nice but also mainly in the shade. This of course, is a personal preference, some may love the shade but just something to take note of :) The hotel is conveniently located, easy to get a taxi and a short walk to Ku De Ta. Overall the hotel is beautiful and I would stay again :)
My partner and I had a fantastic stay at the Elysian.
Nice location to beach and restaurants in Seminyak if you're familiar with the area. Tucked away so the charm is that it's away from the main roads. Lovely quality of service from the staff.
Excellent seafood bbq. Customised service. Nice spa. except for the linean, i think there is room for improvement on the cleanliness of the linean.
nice place to stay but water heater not working have to complain for few times until they fixed it.
Service was excellent at the Elysian, without being intrusive. The breakfast was very good and delicious. Overall a very satisfying and enjoyable stay.
Lovely stay at the elysian villas. Was there on my birthday and received a lovely card and cake. the location can be a bit tricky as it is down a long dark ally way, ok if your travelling with a partner or friend to walk down at night, but maybe a little tricky if staying on your own. Overall a lovely stay
Amazing and relaxing. Great value for money.
The hotel was a great place to relax for a few days, the private pool in the villa was beautiful but a little cold as it doesn't get much sun. The bbq by the pool was fantastic and the food and drink were generally great. The staff were so friendly and accommodating and were able to book restaurants etc. for us.
We enjoyed our four night stay, a great location to walk to beach, shops and restaurants. Generous sized villas, could do with a little updating with a lick of paint and a bigger tv (too small to watch in bed). Request a quiet room, I found both rooms we had to be quite noisy, either from car park/lobby or restaurant. Noise travels between the villas. The hotel food was of a good quality. The staff were very friendly and helpful.
Not good enough given what we paid and only good thing was the staff
Fantastic. Excellent, friendly and attentive staff. Everything was perfect though the covers for the day bed should have been replaced for new ones.
The stay was superb. My husband and 2 gals ( 8 mth bb and 6 yrs old) enjoyed themselves very much. The hotel upgraded us to the only 2 bedroom villa w/o any request.The room is very spacious. They are very thoughtful, delivered a cake and gave me a birthday surprise on my birthday morning.Feel so touched~~ The kitchen is fully equipped, they have water cooler and everyday replenish 6 bottles of mineral water on complimentary.The staff were friendly and efficient . Overall it is a very impressive hotel. We will be back !
It has been a blissful stay, glad we made the choice. It was better than expected and so much more than what it seems online. Definitely recommend to other travelers. It's not too far off from the Seminyak beach, walking distance to Kudeta, Seminyak Square and Potato head. Short drive to popular restaurants. Love the service. Love the room. Love the privacy. Overall it was thoroughly an enjoyable and memorable stay.
Good service! Nice villa with a private pool! Will definitely recommend it for couples / group travels.
The Elysian had it all Great location Great food Great staff Great pool I would highly recommend The Elysian .
We had a great time, will be back for sure ! Thank you Elysian. :)
Awesome stay and would like to come back again. The staff are attentive and friendly. They even offer breakfast for us at 4am as our flight is 7am. They are patient with all our request. Thanks a lot for u all.
Loved it, beautiful villas and fantastic service, we'll be back!
As a honeymooning couple, The Elysian fits the bill for a quiet, relaxing stay. Each unit is in the form of a little villa located in a lush surrounding with a private pool, which can be so comfortable that you may not want to leave the unit. It's near the hip and cool eateries and shops in Seminyak, albeit a 5-10 minute walk along a narrow, dimly lit street. The room is equipped with Apple TV with lots of movies so you can lie on the comfortable bed watching movies.
very relaxing stay, the whole setting and the staff could not have been more welcoming.
Our stay at the Elysian was fantastic. Great location and friendly staff combined with excellent service, rooms and food made it a place we would definitely come back too.
Its a nice villa with a big pool, but for this price i would have expected staff to be more professional. They dont have a gym.
The villa was nice, but a bit dated. Staff were very friendly and helpful. The location was good, but in future, may opt for a beach resort. Only a five to ten minute walk to the beach, but the road is very narrow and uncomfortable with our baby. the villa we were in was too near the entrance, which meant a lot of outside noise was a bit annoying, not bad, but just not as private feeling. The best thing going was the in-villa dining. Simply amazing seafood cooked on a grill in your villa. Very romantic and very good.
It was great. The staff and facilities made it all wonderful. we would love to come back!
We sincerely enjoyed our time at the Elysian Boutique Villa and have recommended to many of our friends. The location was perfect being so close to upbeat Seminyak and we LOVED the welcome drink. Thanks for such a memborable stay. We will be returning :)
nice villa, but the pool was too cold to swim. The staff will enter your villa without any warning, so make sure to be dressed at all times. When i heard the bell ring from the bedroom, i immediately walked to the door to open it. to my surprise, two male staff had already let themselves into the villa and were on the way to the door. this is rather unacceptable. I understand that perhaps they may have thought that the bell could not be heard, but the time frame was too short for them to just let themselves in. they immediately entered the rooms, and my female companion was in a state of undress. thankfully she quickly closed the bedroom door. it was very disappointing. the reception staff were very good though so it is a pity.
Great time at Elysian. Villa has every possible facility. A One bed is compact but with well placed loungers in sunspot on patio. Breakfast in the villa was fab and house keeping were incredibly efficient. Interiors are well thought out and spacious. Living room windows all peel back to have an almost pagoda/open feel throughout. Villa's location is perfect distsnce to beach snd all the bars and restaurants yet tucked away in a peaceful location. Wish we could have stayed longer.
Everything is good, nice private pool, good service, friendly staff, yummy breakfast but it was the air cond in the living room that was not working well. But in overall I rate 8.5 over 10.
“Bali Bliss”
The Elysian exceeded all of our expectations. The hotel grounds are gorgeous and the staff amazing. Our one bedroom villa was quiet, spacious and had plenty of sun from early morning to late afternoon, allowing for lazy days sunbaking the day away. Would absolutely recommend and look forward to returning.