クチコミ 973 件の総評
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クチコミ 973 件の総評
The first room given to us looks ni e but the aircon is malfunctioning. It took us almost an hour to be visited by a staff. I requested for room transfer but it took another 30 minutes, with me personally going to the reception just to get the key to the new room, inly to be tranferred to a room infested with mosquitoes.
Dear Jun, Warmest greetings from Aston Denpasar Hotel & Convention Center. Thank you for leaving us a review here, on Agoda. I really appreciate your valuable time. I regret to hear that your stay experience with us experience did not meet the level of expectation that we strive to achieve for our guests. However, I am happy to know that our team members have handled your complaint right away and provided you with a better room. I would also like to advise that I have discussed every issue you brought up here with the departments concern. I thank you again for your constructive feedback, and I look forward to meeting you in person in your next visit to Aston Denpasar Hotel & Convention Center. Kind regards, I Gede Ady Suardi General Manager
kamar dan poolnya mungkin waktunya di renovasi
Dear winda, Salam hangat dari Aston Denpasar Hotel & Convention Center. Dengan senang hati saya menginformasikan bahwa kami telah memulai projek pemeliharaan dan perbaikan untuk seluruh bagian gedung dari Aston Denpasar Hotel & Convention Center. Hal ini kami lakukan untuk memastikan bahwa hotel kami selalu dalam kondisi yang prima. Namun begitu, saya sangat menghargai informasi yang anda sampaikan di sini, dan telah memastikan kepada departemen terkait untuk segera mendapatkan perhatian dan tindak lanjut yang semestinya. Sekali lagi saya ucapkan terima kasih, dan saya mengharapkan untuk dapat menyambut anda kembali di Aston Denpasar Hotel & Convention Center di kemudian hari. Salam, I Gede Ady Suardi General Manager
Not bad
Dear Kevin, Warmest greetings from Aston Denpasar Hotel & Convention Center. Thank you for taking your time to write us a review here, on Agoda. I appreciate your attention to details of our hotel, and I am very happy to share that we have already started our maintenance project for the whole building including the Wifi connection in order to keep it bright and shining. As for the menu, I am happy that you enjoy the food we provided. Nevertheless, I personally thank you for your valuable input and always keep in mind that our guests’ satisfaction is above everything. I thank you again, and shall look forward to being at your service again in the near future. Sincerely, I Gede Ady Suardi General Manager
Decent hotel for a conference, but room at the other wing has zero wifi unless near the lift. Had dinner at the restaurant and food was good, but limited selection. Convenience store located opposite.
Dear JERALD, Warmest greetings from Aston Denpasar Hotel & Convention Center. Thank you for taking your time to write us a review here, on Agoda. I appreciate your attention to details of our hotel, and I am very happy to share that we have already started our maintenance project for the whole building including the Wifi connection in order to keep it bright and shining. As for the menu, I am happy to that you enjpy the food we provided. Nevertheless, I personally thank you for your valuable input and always keep in mind that our guests’ satisfaction is above everything. I thank you again, and shall look forward to being at your service again in the near future. Kind regards, I Gede Ady Suardi General Manager
Receptionists were friendly and helpful. Room was spacious and clean, although the facilities is not new.
Dear Prawira, We do really appreciate for your positive comments following your recent stay at Aston Denpasar Hotel & Convention Center. Allow us to welcome you back soon in the near future. Sincerely, I Gede Ady Suardi General Manager
Place on business road on Denpasar I CAN Reach to anywhere
Dear KIKY, Thank you for sharing your beautiful review! It is great to learn you chose Aston Denpasar Hotel & Convention Center amongst other hotels in Denpasar while you visiting Bali. I wish you had pleasant and unforgettable experiences following your recent stay in our hotel. We look forward to welcome you back soon. Sincerely, I Gede Ady Suardi General Manager
A weird smell welcomed us in the room. Strong sewage smell in the bathrooms. The bathroom floor will be very wet cos there is big gaps around shower cubicle door. Most common activity in the room was killing mosquitoes. Had to purchase mosquito repellent and air freshner to use in the room. TV reception was horrible. Room next to a school. You will be informed of morning assembly and know when it's recess time. There is no stationery in the room and no room service menu. Have to go online to check for the menu. The room service cannot be charged to the room. Have to pay by cash or card upon delivery. Almost no sound proofing. You can hear all conversations in the corridor and vice versa, you can hear the conversation in other rooms when you walk past the door. Breakfast food is of low quality.. mostly fried food or rendang. There's an omelette station but do not expect too much.. sunny side up came totally cooked and egg yolks mixed with the egg whites. The restaurant does not have small tables so have share tables with many strangers. There isn't any aircon and you eat smothered by cigarette smoke. The traffic is horrendous. Took almost 1.5 hours drive to the airport. The only redeeming factor is that the staff are all friendly and nice.
Dear Hedy, Warmest greetings from Aston Denpasar Hotel & Convention Center. Thank you for taking your time to share with us. I am deeply sorry to hear that your experience did not meet the level of expectation that we strive to achieve for our guests. I would like to thank you for bringing several issues to my attention, and I personally have shared these issues to the related departments for their further and appropriate actions. Your feedback is highly appreciated, thus we could always maintain our commitment to provide service excellence to our guests. Within this opportunity I would also like to advise that we are in the progress of our maintenance project throughout the building in order to keep our building in its excellent performance. I thank you again for your attention to the details of our property, and sincerely hope that I could meet you in person in your next visit to Aston Denpasar Hotel & Convention Center. Kind regards, I Gede Ady Suardi General Manager
Room are old and need improvement asap. Toilet are below par. Service overall are so so. I dont recommend this hotel
Dear suhamdan, Warmest greetings from Aston Denpasar Hotel & Convention Center. Thank you for sharing your experience with Aston Denpasar Hotel & Convention Center. I am happy to share that we have started our project maintenance throughout the building to ensure our property stays in its excellent and beautiful condition. However, I really appreciate the issues you brought up here, and have personally shared it to the departments concern for their proper action. I thank you again, and hope to welcome you again at Aston Denpasar Hotel & Convention Center in the future. Kind regards, I Gede Ady Suardi General Manager
The Aston Denpasar hotel is an incredible hotel for the price and has everything you would expect from a luxury hotel. I'll definitely stay again and appreciated the room upgrade!
Dear Marcus, Warmest greetings from Aston Denpasar Hotel & Convention Center. Thank you for taking your valuable time to leave a review. I really appreciate it. I am more than delighted to hear that you found your experience to stay with us was splendid. I am also very excited to know that our elite team members have extended their services to your satisfaction. I thank you again, and truly hope that we could be at your service again in the future. Kind regards, I Gede Ady Suardi General Manager
Last visit was not satisfied experience, room roof are lekage and need to clean out the floor, Honestly hotel condition is worst than before Pandemics.
Thank you for the best service i get in this hotel.
It is dirty, old and a lot of touch up needed. The towels are never white......
Extremely dirty, stain on bed and towel. No maintenance at all. Surrendered one of my booked date.
I got a birthday surprise during my stay. Thank you! The stuffed chicken from Jempiring restaurant was really delicious and very juicy. I booked a very spacious family room with 2 bathrooms and 2 bedrooms, plus a living room. Very quiet and convenient. Spacious parking lot. The breakfast was delicious and varied, plus the menu changes every day. There was also a mini supermarket for snacks. Very friendly staff. Definitely going to book Aston again for my next holiday in Bali! Thank you!
Great hotel, fair price, strategic location. But seems the interior need to be upgrade, too old for the furnish. Delicious breakfast, clean place, even some mosquito on the room. Everything OK, we’ve enjoy to stay there.
Big room, clean, affordable price
Nice hotel but old.
Clean bedsheet and towels but old hotel, many stains on the floor. Car Park space is big
-. Room is not Clean -. The room wall is moldy and feels damp -. Dusty curtains
not water drink
Nice and clean room good bed to sleep on I travelled solo. I was here on nyepi day and hotel was very comendable told us the rules of nyepi day and breakfast was good
pro: kamar nyaman staff ramah bersih con: jauh dari bandara jauh dari tempat wisata
Dear surya, Salam hangat dari Aston Denpasar Hotel & Convention Center. Sungguh menjadi kehormatan bagi kami di mana kami dapat memenuhi harapan anda terhadap layanan hotel selama anda menginap di hotel kami. Terima kasih atas ulasan positif yang anda tulis di Agoda. Pujian anda terhadap hotel kami sungguh menjadi kebanggaan kami, dan kami berharap untuk selalu dapat memelihara standard layanan kami. Sekali lagi kami ucapkan terima kasih, dan sungguh berharap dapat berjumpa lagi dengan anda di Aston Denpasar Hotel & Convention Center. Salam, I Gede Ady Suatdi General Manager
Good Hotel in Denpasar
Dear Gusde, Thank you for your time to leave us a note here, on Agoda. I am more than delighted to hear that you have a really wonderful experience with Aston Denpasar Hotel & Convention Center. We very much appreciate it that you were happy to share it. I thank you again, and look forward to welcoming you again in the future. Kind regards, I Gede Ady Suardi General Manager
Overall Good hotel stay for my trip. Food ordered for lunch not good, expensive and not worth. Breakfast was good. Reception staff very friendly and smiley faces. I liked the fact that the security staff gave me information about gojek. That suggestion was very helpful, and reception should have given me the suggestion especially when I asked them for taxi and they said not available. But glad the security staff in the afternoon told me I could download the app. Very helpful.
Dear Lily, Warmest greetings from Aston Denpasar Hotel & Convention Center. Thank you for leaving us a review here, on Agoda. I really appreciate your valuable time. I regret to hear that your stay experience with us did not meet the level of expectation that we strive to achieve for our guests. However, I am happy to know that our team members have delivered the best service to you. I would also like to advise that I have discussed every issue you brought up here with the departments concern. I thank you again for your constructive feedback, and I look forward to meeting you in person in your next visit to Aston Denpasar Hotel & Convention Center. Kind regards, I Gede Ady Suardi General Manager
They have a very good services and facility
Dear Rosmana, Warmest greetings from Aston Denpasar Hotel & Convention Center. Thank you for leaving us a very kind review here, on Agoda. I am very delighted to learn that you found your staying experience with us was excellent. We always strive to deliver only the best for our guests; hence your complementing review has put a big smile on our face. Thank you again, and we truly look forward to welcome you again in the not-so-distant future. Sincerely, I Gede Ady Suardi General Manager
Buat liburan Family Sangat Cocok
Dear Apin, Salam hangat dari Aston Denpasar Hotel & Convention Center. Terima kasih telah memilih kami sebagai akomodasi selama anda melakukan perjalanan ke Bali bersama keluarga anda. Kami juga mengucapkan terima kasih telah memberikan rating maksimal pada ulasan yang anda tuliskan untuk kami melalui Agoda. Saya pribadi sangat senang mengetahui bahwa anda mendapatkan pengalaman menyenangkan selama anda tinggal bersama kami. Kami selalu berusaha untuk dapat memberikan pelayanan yang terbaik untuk semua tamu kami, oleh karenanya pujian anda sangat berharga bagi kami. Sekali lagi kami ucapkan terima kasih, dan kami berharap untuk dapat melayani anda dan keluarga lagi di kemudian hari. Salam, I Gede Ady Suardi General Manager
All is good, next time will be stay in this hotel again. Delicious Breakfast and good facilities
Dear Alexander, Warmest greetings from Aston Denpasar Hotel & Convention Center. Thank you for leaving us a review here, on Agoda. We really appreciate your valuable time in doing so. I am very thrilled to learn that you received wonderful experience with us. As we always strive to deliver the best service for our guests, your kind words really made our day. Thank you again, and we look forward to welcoming you again in the near future. Sincerely, I Gede Ady Suardi General Manager
if you travel with kids, this is not the best hotel, the hotel don't have others kids' facility except just swiming pool, which not so attractive, and for the gym, it will be very awesome if we can enter the gym just using the room card. actually its a great gym, full equipment, so great, i love it, but i have to go to front desk ask for a voucher for a single visit, that's a bit not convenient for me
Nice place, good price, comfy 👍
Good stay
But really good breakfast
Good
excellent
If you want to stay with kids with good swimming pool Aston denpasar is a good one..room spacious..and the staffs are warm..
Kamar bersih, nyaman, agak sedikit tdk kedap krn suara diluar msh sdkt kedengaran, so far so good. Thanks Aston
the best hotel in north denpasar, huge room, have 2 swimming pools, my room have a family room...however, the last time I stayed at 5 floor where the room is not maintained so well regularly, so the room quite dusty...but overall the room was ok... suggestion, please keep maintaining the room even in the 5ft floor, the wifi should be replace or setup with a new routing, also the air conditioning need to be maintain...
Will be back
Will be back
Good
Good
Good
Good
Good
Good
i stayed 19 days in this hotel. Wifi in my room was not stable. AC was leaking. Toilet drainage was not properly done. Smell very bad in the toilet when you on the exhaust fan.
Aston dps is the best one
the hotel is not recommended, the air conditioner does not work, the hotel room smells bad, at night there are noises. the breakfast is ordered in a box. the info is that this hotel is no longer operating, why is it still on agoda and other platforms?
good city hotel
Bagus.. nyaman
“unsatisfied ”
no bottle of water inside the room, instead using water galon in the galey. For cleanliness and hygiene isn't sure. breakfast is so less of variaty.
Dear Yeremia, Warmest greetings from Aston Denpasar Hotel & Convention Center. Thank you for taking your time to leave us a note here on Agoda. Within this opportunity I would also like to extend my gratitude to you for bringing several issues to my attention, and I personally have shared these issues to the department concern for their appropriate action. Your feedback is highly appreciated, thus we could always maintain our commitment to provide service excellence to our guests. Once again, I thank you for your constructive comment, and look forward to being at your service again in the near future. Kind regards, I Gede Ady Suardi General Manager