クチコミ 165 件の総評
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クチコミ 165 件の総評
Overall experience is OK
Dear Mr. Chenthil, Greetings from Le Lac Sarovar Portico, Ranchi!!! We appreciate your feedback and are glad to hear that your overall experience was satisfactory. We strive to offer an exceptional experience to all our customers. However, we understand that there's always room for improvement. If you have any suggestions or specific issues that you encountered during your experience, please share them with us. Your insights could be immensely beneficial in our quest to improve our services and exceed our customers' expectations. Looking forward to serving you better in the future. Thanks and Regards Le Lac Sarovar Portico
The need to learn ettiquetes whole dealing with guests
Sorry to say it’s over priced for the ambience the linens were torn and the blanket covers too need the building needs a make over.
Dear Rahul, We appreciate the time you took to offer your feedback. It's disheartening to learn about the issues you faced with the linens and blanket covers, and we assure you it's not the standard we aim for. Your comments regarding the ambiance and pricing have also been noted. Recognizing the importance of comfort and aesthetics in creating a pleasurable experience for our guests, actions will be taken to improve these elements. This includes renovating the building, as well as updating the linens and blanket covers. Moreover, we continually strive to provide excellent value for money, and your comments will be helpful in making necessary adjustments to our pricing structure. Please know your comprehensive feedback is vital as it helps us understand where we are falling short and the ways to enhance our guests’ experience. We hope for another chance to deliver a more delightful experience. Regards Le lac Team
Suitable for business travellers, bar needs to be stocked , breakfast was good.
Dear Guest, Namaskar!!! We sincerely appreciate you sparing your valuable time to review us. Your kind words of appreciation are truly reassuring as we strive to present all our valuable patrons such as yourself with delightful hospitality. We thank you for your continued patronage. My team and I will look forward to welcoming you back to your place in the lovely City of Waterfalls and presenting you with continued great hospitality experiences. Thanks & Regards, Le Lac Sarovar Portico, Ranchi
Nice Stay
Dear Guest, Namaskar!!! We sincerely appreciate you sparing your valuable time to review us. Your kind words of appreciation are truly reassuring as we strive to present all our valuable patrons such as yourself with delightful hospitality. We thank you for your continued patronage. My team and I will look forward to welcoming you back to your place in the lovely City of Waterfalls and presenting you with continued great hospitality experiences. Warm Regards, Brajesh Kumar General Manager
I stayed in sweet upgraded by the hotel. Its awesome and has no comparison less than 5 star hotels.
Dear Guest, Namaskar!!! We sincerely appreciate you sparing your valuable time to review us. Your kind words of appreciation are truly reassuring as we strive to present all our valuable patrons such as yourself with delightful hospitality. We thank you for your continued patronage. My team and I will look forward to welcoming you back to your place in the lovely City of Waterfalls and presenting you with continued great hospitality experiences. Warm Regards, Brajesh Kumar General Manager
You will find better 4 star properties at the same price. Room interior and facilities are average.
The stay for a night was comfortable. The staff were courteous and attentive. The rooms are clean and neat.
Excellent hotel with necessary facilities. Loved the breakfast spread. Will definitely recommend.
It's just an average hotel, with very average rooms. At this price range we can get much more
Service is pathetic bathroom is so compact. If you ask for extra bed they provide only mattress. I will never recommend anyone to visit with family.
Staffs are good in providing courtesy. Indranil is very good and supportive at dining hall. Dipak is excellent preparing tasty food.
Good
Location is centrally located.
Excellent stay, warm hospitality, prompt room service and nice ambience
The food is frightfully expensive and doesnt warrant such costs in Ranchi. Rooms are slighly old but decent. The lake next door does give it a good feel!
My favorite hotel in Ranchi with a beautiful lake view
Dear Mr. Abhishek, Namaskar! A wonderful and comforting stay is what we aim to provide our guests and we are glad to have made your experience wonderful. We are elated to know that our helpful team, luxurious facilities and seamless service impressed you. Your kind words for our associates are truly appreciated. We look forward to welcoming you and your loved one again for another great stay. We would love to see you again soon. Warm Regards, Brajesh Kumar General Manager
Excellent breakfast and service by Mr. Sachin and his team in the dinning room. Staff at reception were also very helpfull
Dear Mr. Akbar, Namaskar! A wonderful and comforting stay is what we aim to provide our guests and we are glad to have made your experience wonderful. We are elated to know that our helpful team, luxurious facilities and seamless service impressed you. Your kind words for our associates are truly appreciated. We look forward to welcoming you and your loved one again for another great stay. We would love to see you again soon. Warm Regards, Brajesh Kumar
We stayed her for 2 nights and it was a comfortable stay. Good and service was good. Pushpa ji at the restaurant was very courteous. Thanks to the entire team
Dear Guest, Namaskar! A wonderful and comforting stay is what we aim to provide our guests and we are glad to have made your experience wonderful. We are elated to know that our helpful team, luxurious facilities and seamless service impressed you. Your kind words for our associates are truly appreciated. We look forward to welcoming you and your loved one again for another great stay. We would love to see you again soon. Warm Regards, Brajesh Kumar
Nice place to stay & staff is very supportive
Dear Sir, Namaskar! A wonderful and comforting stay is what we aim to provide our guests and we are glad to have made your experience wonderful. We are elated to know that our helpful team, luxurious facilities and seamless service impressed you. Your kind words for our associates are truly appreciated. We look forward to welcoming you and your loved one again for another great stay. We would love to see you again soon. Warm Regards, Shashank Pundir General Manager
Good Location, Clean Hotel, Nice Breakfast, Courteous Staff. Overall good experience.
Dear Mr. Manohar, Namaskar! Thank you for taking the time to leave us a review of your experience with us. All guest comments are valued and more than welcomed and carefully read as they help us in monitoring our performance and improve our service of hospitality. It would be a great pleasure to welcome you back again to show you that we are able to offer first class service by heart as well as delicious food and beverages. We will do our utmost to be your home in ranchi. Warm regards Shashank Pundir General Manager
The room is quite spacious, I booked for my father and requested them while booking to provide room with 2 separate bed, they provided the same.
Dear Guest, Namaskar! Thank you for taking the time to leave us a review of your experience with us. All guest comments are valued and more than welcomed and carefully read as they help us in monitoring our performance and improve our service of hospitality. It would be a great pleasure to welcome you back again to show you that we are able to offer first class service by heart as well as delicious food and beverages. We will do our utmost to be your home in ranchi. Warm regards Shashank Pundir General Manager
Very good service and very good food.
Dear Mr. Avishek, Namaskar! Thank you for taking the time to leave us a review of your experience with us. All guest comments are valued and more than welcomed and carefully read as they help us in monitoring our performance and improve our service of hospitality. It would be a great pleasure to welcome you back again to show you that we are able to offer first class service by heart as well as delicious food and beverages. We will do our utmost to be your home in ranchi. Warm regards Shashank Pundir General Manager
They should improve promptness of service , maintaing the basic requirements like basin, shower etc.
Dear Mr. Satyajit, Namaskar! Thank you for taking the time to leave us a review of your experience with us. Please accept my apology for the unfortunate issue faced by you during your stay. We have noted the issue and we are working on making your experience better on your next visit. All guests comments are valued and more than welcomed and carefully read as they help us in monitoring our performance and improve our service of hospitality. It would be a great pleasure to welcome you back again to show you that we are able to offer first class service by heart as well as delicious food and beverages. We will do our utmost to be your home in ranchi. Warm regards, Shashank Pundir General Manager
Clean room
Dear Mr. Himanshu, Namaskar! Thank you for taking the time to leave us a review of your experience with us. All guest comments are valued and more than welcomed and carefully read as they help us in monitoring our performance and improve our service of hospitality. It would be a great pleasure to welcome you back again to show you that we are able to offer first class service by heart as well as delicious food and beverages. We will do our utmost to be your home in ranchi. Warm regards Shashank Pundir General Manager
Professional and good staff. Clean room
Dear Mr. Shekhar, Namaskar! Thank you for taking the time to leave us a review of your experience with us. All guest comments are valued and more than welcomed and carefully read as they help us in monitoring our performance and improve our service of hospitality. It would be a great pleasure to welcome you back again to show you that we are able to offer first class service by heart as well as delicious food and beverages. We will do our utmost to be your home in ranchi. Warm regards Shashank Pundir General Manager
In spite of lockdown. The hotel was maintained well. The staffs were very polite
Dear Guest, Namaskar! A wonderful and comforting stay is what we aim to provide our guests and we are glad to have made your experience wonderful. We are elated to know that our helpful team, luxurious facilities and seamless service impressed you. Your kind words for our associates are truly appreciated. We look forward to welcoming you and your loved one again for another great stay. We would love to see you again soon. Warm Regards, Brajesh Kumar
My main concern was WIFI. My entire stay the WiFi was not working. The staff replied to have some server issue. But that was unacceptable for 2 whole days.
Property was at a good location. Food was good. Overall cleanliness and staff were excellent.
always prefer to stay
Le Lac Sarovar Portico is well located close to the city centre but secluded from the sounds of city life. During my stay there some renovation work was going on but it did not pose too much of a disturbance. The staff were friendly and helpful especially when it came to booking a car for some whole-day sight-seeing. In particular, Ms Anju of the Front Desk went that extra mile to ensure that my taxi pick-up to the airport was well arranged despite some problems with my credit card.
Staff was very well behave, cooperative and taking care of guest. They served me very well during breakfast, lunch and dinner. Also allowed me late check out 2.00PM.
Had an excellent stay, recommended to others.
Has good kitchen and bar Hotel is very clean. Staff is polite and helpful.
had a great value for money stay. things would have been better if the toilet exhaust was working with more and better efficiency.
West of money
Excellent stay
Dear Guest, Namaskar!!! We sincerely appreciate you sparing your valuable time to review us. Your kind words of appreciation are truly reassuring as we strive to present all our valuable patrons such as yourself with delightful hospitality. We thank you for your continued patronage. My team and I will look forward to welcoming you back to your place in the lovely City of Waterfalls and presenting you with continued great hospitality experiences. Warm Regards, Brajesh Kumar General Manager
Very much recommended
Totally recommend this hotel
This is really good to have stay in this hotel as the hotel have nice service, great food which all we need during journey.
“Pathetic experience!!”
The hotel is in shambles the linens are torn and the hotel alleys smell.
Dear Mr. Rahul, Greetings from Le Lac Sarovar Portico, Ranchi!!! We're truly disheartened to read your feedback and feel equally responsible for not living up to your expectations. It's unsettling to learn about the condition of our linens and unpleasant odors down our alleys. A pleasant environment is critical for an enjoyable stay, hence, we've already relayed the grievances to our housekeeping team for immediate rectification. Our priority is to provide an accommodating atmosphere, and the issues you encountered are certainly not reflective of our usual standards. We're making an earnest effort to improve based on your feedback and promise better visitor experience in the future. We hope you will give us a chance to redeem ourselves and make it right. Thanks and regards Le Lac Sarovar Portico