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クチコミ 591 件の総評
The hotel is very nice and staff are wonderful Inhouse kitchen isnt there but other Restaurant and shops are nearby
Dear Guest, It was a pleasure having you stay with us at Astoria Residency, Ooty. We glad to note that our team was able to make your stay comfortable. we are looking forward to meeting you soon. Warm regards, Astoria Residency Team.
I and my husband had stayed here during our vacation at ooty for 2 nights and we were very much satisfied with the service and facilities this hotel has provided. Main highlights were 1. Near to city 2. Neat and clean 3. Provided water cooler (which includes hot water, cold water and normal water) inside the room so that we don't have to depend on a bottle of water given by hotels generally. And also no need of heating water in kettle. 3. Big bathroom which has separate shower enclosure 4. Toiletries (including shower cap and dental kit) like they provide for 3-4 star hotels 5. Big bedroom with coffee table and chairs 6. Good lighting inside room 7. Locker facility 8. Ergonomic chair and work station 9. Tissue roll inside room 10. Very good service and polite staff with good room service 11. Hotwater in convenient timing(7-11) in the evening and morning 12. Ample parking space 13. Walkable distance to centre. I may have mentioned small things here but considering the amount payed, i loved all the small detailing they have provided in the stay. And most of them really comes handy. Only missing thing is the in-house restaurant. But they have nearby restaurants and also allow us to order from out and they will take it to room if you ask to give it to reception. And one more thing is that sometimes a smell was coming from the bathroom if we leave toilet open. But still they helped in resolving that by putting room freshener. That may be because of the room in the lower ground floor. You can opt room in upper floor which should not have that issue. And it was manageable too. Overall from the property end and the service end, best in that range. I would surely recommend this to anyone who wish to stay in center of botanical garden and the rose garden. This is an honest review as we where very much happy with the stay
Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views and it has been shared with the concerned team, and we hope you will continue to recommend our hotel to your friends, family and company. We look forward to welcome you again in future with our best hospitality services, Warm regards, Astoria Residency Team.
We stayed for one night, stay was good and the heater was working during morning and night 7-11 The hotel don't have restaurants but they have Madras Rasoi in 50-100m distance good and decent food with average price we had And the location is very near to commercial road where all the sights are nearer
Dear Guest, It was a pleasure having you stay with us at Astoria Residency, Ooty. We glad to note that our team was able to make your stay comfortable. we are looking forward to meeting you soon. Warm regards, Astoria Residency Team.
Accesible location, polite staff
Dear valued guest, we thank you for your valuable feedback, we look forward to welcoming you back soon warm regards, Astoria Residency team ooty
Rooms are clean Location is excellent Staff is supportive Value for money
Dear Guest, It was a pleasure having you stay with us at Astoria Residency, Ooty. We glad to note that our team was able to make your stay comfortable. We are truly grateful for the wonderful things you have said about the cleaniness and the staffs; we are looking forward to meeting you soon. Warm regards
towels are torn out, not bother to replace the towels , bed sheets and blankets are not washed , they dont wash or change very day, photos are uploaded by hotel is very old
We would like to apologize for your negative experience you had at our hotel. We are committed to offering you the most pleasant and comfortable experience on each forward to welcoming you back
Excellent stay and location is amazing
Dear guest, Thank you for taking the time to share your feedback following your recent stay at our hotel. We are delighted to hear your kind words. Thank you for choosing to stay with us and we look forward to welcoming you back again soon for another memorable experience in the future. Warm regards, Astoria Residency Team.
decent budget hotel at budget price
Dear valued guest, we thank you for your valuable feedback, we look forward to welcoming you back soon warm regards, Astoria Residency team ooty
Great window view. Nice facilities Near to many places Royal ambience Extra blanket is provided and staff is kind
Dear guest, thank you for taking time to post your views. We are happy to know that your stay with us was very comfortable. Your each positive feedback motivates our team to do better than the best every time. We assure you the same and our best personalized services at all times.
Could have provided room heater as the weather is too cold.Otherwise all good.Will recommend to others
Nice stay
Super hotel with all facilities
Dear guest, thank you for taking time to post your views. We are happy to know that your stay with us was very comfortable. Your each positive feedback motivates our team to do better than the best every time. We assure you the same and our best personalized services at all times.
Extremely happy with the stay facilities
Dear guest, thank you for taking time to post your views. We are happy to know that your stay with us was very comfortable. Your each positive feedback motivates our team to do better than the best every time. We assure you the same and our best personalized services at all times.
Best stay in Ooty
Dear guest, thank you for taking time to post your views. We are happy to know that your stay with us was very comfortable. Your each positive feedback motivates our team to do better than the best every time. We assure you the same and our best personalized services at all times.
Best place for couples stay
Dear valued guest, we thank you for your valuable feedback, we look forward to welcoming you back soon warm regards, Astoria Residency team ooty
Just wow
Dear valued guest, we thank you for your valuable feedback, we look forward to welcoming you back soon warm regards, Astoria Residency team ooty
Good room with all the facilities
Dear valued guest, we thank you for your valuable feedback, we look forward to welcoming you back soon warm regards, Astoria Residency team ooty
I booked a studio room just for the jacuzzi bath tub and the inline shower but turned out both of them were just kept for namesake as the bathtub was full of fungus when i tried to use it and I'm not sure how long one had used it....may be it could be because the so called jacuzzi was never functioning at all and the bath cubicle with the massage showers and stuff was not even having any proper water pressure to enjoy anything and overall if you are trying to explore your options i would not suggest this as except just the location all the other aspects were not upto my satisfaction as we were staying at a different hotel for another day which had everything to perfection for the same cost
Dear Sir, Greetings from Astoria residency. Your room booking was not included with Jacuzzi bathtub as you mentioned in the comments. It just a bathtub only and that was clearly mentioned in your booking. We had have informed you clearly regarding the bathtub functioning at the time of check-in too. You have written the comments here on unmentioned things in your booking. Anyhow we are regret for your unsatisfied stay with us.
The hotel is decent with simple amenities. Location is proximity to city center and is walk able distance from Charring cross junction. Good if you want to do some shopping. The amenities are okay. Hot water is available is only between 7 a.m to 11 a.m and 7 p.m to 11 p.m. Hotel staff kept messaging me for 50% advance payment even though Agoda payment terms indicated "Pay at checkin". Overall an average experience
Dear valued guest, we thank you for your valuable feedback, The reason we ask for a 50% advance is just to confirm your reservation. Most of the people book but they don't arrive on date which prevents others from booking. Sorry for the inconvenience and we look forward to welcoming you back soon warm regards, Astoria Residency team ooty
I had recently stayed in Astoria Residency, Ooty. It was nice experience. Hotel is clean and neat. Staffs are very much supportive. They Have good parking lot. Highly Recommend
Dear Guest, It was a pleasure having you stay with us at Astoria Residency, Ooty. We glad to note that our team was able to make your stay comfortable. We are truly grateful for the wonderful things you have said about the hotel room and the staffs; we are looking forward to meeting you soon. Warm regards
Best room for couples in an acceptable cost.
Dear valued guest, we thank you for your valuable feedback, we look forward to welcoming you back soon warm regards, Astoria Residency team ooty
So this hotel is around 400m from upper market, but nearby area is quiet and peaceful. They have good and proper parking facilities unlike other some other hotels. So the pros of this hotel are : 1. The room was clean and right side room views are good. Wifi is also good as mobile operator are just average here , only good for making calls but not for internet. 2. This is the only hotel where I see water filter inside my room. So, no issues of buying water from outside. Also single use plastic are ban in Ooty , so this might be lot more helpful then you think. 3. Market and food shops are at walking distance 4. You get proper goodies like keetle , cups ,water glass ,food bouls,plates etc. These are more helpful because again single use plastic ban and you can't get proper cutlery while online ordering. And Cons of this hotel are: 1. Rooms are not sound proof as you think, you can easily hear outside voices of people and sometime voices from other rooms . This could be a problem while you are sleeping and you can hear people from another room putting and using their stuff. 2. Generally their is not AC inside rooms, but after staying here I can san easily you don't need AC but a heater to warm yourself due to mostly cold temperature in Ooty . But you do get some extra blankets inside the room. 3.Hot water timing are from 7-11 both morning and evening. So you have to plan in advance and room service (room cleaning only ) is available from morning to afternoon . So overall I would say it's not a perfect hotel but a good one which has a convenient location . You get all the things you pay for. Also you a tour option right at hotel if you are looking for see sighting in Ooty. Here only con no.1 was a little issue for me , other than that it's a recommended stay
Dear guest, greetings from Astoria Residency! First, we want to thank you for your feedback. We will take your comments under consideration as we continually work to improve our guest experience. Warm regards team
good
Dear valued guest, we thank you for your valuable feedback, we look forward to welcoming you back soon warm regards, Astoria Residency team ooty
Stay was comfortable. Room was clean and maintained. Supportive staffs and great hospitality
Dear guest, thank you for taking time to post your views. We are happy to know that your stay with us was very comfortable. Your each positive feedback motivates our team to do better than the best every time. We assure you the same and our best personalized services at all times.
Nice comments from Chennai
Dear valued guest, we thank you for your valuable feedback, we look forward to welcoming you back soon warm regards, Astoria Residency team ooty
The rooms appear slightly dated in the photos, but they are clean and well-maintained. The service is excellent, with very helpful staff. The room offers a great view and is definitely worth the money.
Dear guest, Thank you for taking the time to share your feedback following your recent stay at our hotel. We are delighted to hear your kind words and appreciation about our cleanliness and the staffs. Thank you for choosing to stay with us and we look forward to welcoming you back again soon for another memorable experience in the future. Warm regards, Astoria Residency Team.
From where I should start? Everything was perfect! The amenities, the location, the view from the room, the behaviour of the staff, everything was exceptionally well!!
Dear guest, Thank you for taking the time to share your feedback following your recent stay at our hotel. We are delighted to hear your kind words and appreciation about our hospitality and the amenities that we provided. Thank you for choosing to stay with us and we look forward to welcoming you back again soon for another memorable experience in the future. Warm regards, Astoria Residency Team
Good
Dear valued guest, we thank you for your valuable feedback, we look forward to welcoming you back soon warm regards, Astoria Residency team ooty
Good
Dear valued guest, we thank you for your valuable feedback, we look forward to welcoming you back soon warm regards, Astoria Residency team ooty
good
Dear valued guest, we thank you for your valuable feedback, we look forward to welcoming you back soon warm regards, Astoria Residency team ooty
Nice Hotel,Staffs are helpful
Dear valued guest, we thank you for your valuable feedback, we look forward to welcoming you back soon warm regards, Astoria Residency team ooty
Hotel is well maintained. Would have been great if Complimentary breakfast was provided because there are no veg hotels nearby otherwise its fine. City center is walking distance away
Dear guest, greetings from Astoria Residency! First, we want to thank you for your feedback. We will take your comments under consideration as we continually work to improve our guest experience. Warm regards team
Nice location, everything is nearby good vicinity.
Dear guest, thank you for taking time to post your views. We are happy to know that your stay with us was very comfortable. Your each positive feedback motivates our team to do better than the best every time. We assure you the same and our best personalized services at all times.
We had good stay. Room is clean and good looking. If they change the Outlook of entrance, It will be good. Overall we had excellent vacation.
Dear guest, greetings from Astoria Residency! First, we want to thank you for your feedback. We will take your comments under consideration as we continually work to improve our guest experience. Warm regards Astoria Residency team
We had good stay. Room is clean and good looking. If they change the Outlook of entrance, It will be good. Overall we had excellent vacation.
Dear guest, greetings from Astoria Residency! First, we want to thank you for your feedback. We will take your comments under consideration as we continually work to improve our guest experience. Warm regards Astoria Residency team
I m stay with family in this hotel 3 day, facilities and services very good.
Dear guest, Thank you for taking the time to share your feedback following your recent stay at our hotel. We are delighted to hear your kind words and appreciation about our facilities and service. Thank you for choosing to stay with us and we look forward to welcoming you back again soon for another memorable experience in the future. Warm regards, Astoria Residency Team.
Very nice place
Dear valued guest, we thank you for your valuable feedback, we look forward to welcoming you back soon warm regards, Astoria Residency team ooty
Rooms were super clean Prime location Friendly n polite staff Best accomain ooty Go for it👍👍👍👍
Dear guest, thank you for taking time to post your views. We are happy to know that your stay with us was very comfortable. Your each positive feedback motivates our team to do better than the best every time. We assure you the same and our best personalized services at all times.
The stay was good. Rooms were neat and clean
Dear guest, thank you for taking time to post your views. We are happy to know that your stay with us was very comfortable. Your each positive feedback motivates our team to do better than the best every time. We assure you the same and our best personalized services at all times.
Stay was comfortable and service was good. They even arrange cab at nominal price.
Dear guest, thank you for taking time to post your views. We are happy to know that your stay with us was very comfortable. Your each positive feedback motivates our team to do better than the best every time. We assure you the same and our best personalized services at all times.
Hotel Astoria Residency is situated in very good proximity of various tourist places. Interiors are good.
Dear guest, thank you for taking time to post your views. We are happy to know that your stay with us was very comfortable. Your each positive feedback motivates our team to do better than the best every time. We assure you the same and our best personalized services at all times.
Nice experience, all well, will defiantly recommend. Thanks
Dear valued guest, we thank you for your valuable feedback, we look forward to welcoming you back soon warm regards, Astoria Residency team ooty
It was a good stay. Had ample parking space.
Dear valued guest, we thank you for your valuable feedback, we look forward to welcoming you back soon warm regards, Astoria Residency team ooty
Nive view from room.Walking distance to Botanical Garden (800 m). 🙏🏽 Overall, this is a nice hotel.No restaurant at the motel. You can either place an order online or visit Madras Rasoi and Tamilnadu eateries nearby.
Dear valued guest, we thank you for your valuable feedback, we look forward to welcoming you back soon warm regards, Astoria Residency team ooty
Awesome hotel Astoria Residency.. we liked it a lot 10/10
Dear guest, thank you for taking time to post your views. We are happy to know that your stay with us was very comfortable. Your each positive feedback motivates our team to do better than the best every time. We assure you the same and our best personalized services at all times.
The room had no fans or ac. And there's no hot water. On enquiry they informed us that if we request them twice (not once) they would have given hot water. Customer service is worst. Needs a lot of improvement
. We would like to apologize for your negative experience you had at our hotel. We are committed to offering you the most pleasant and comfortable experience on each forward to welcoming you back.
I was initially very sceptical about the place as it was our first time visit. The staffs were very kind at the reception and the service was excellent..Room interiors were exceptional.It would hav been heaven if there is also restaurant or food availability inside restaurant. Except for that everything was perfect
Dear guest, thank you for taking time to post your views. We are happy to know that your stay with us was very comfortable. Your each positive feedback motivates our team to do better than the best every time. We assure you the same and our best personalized services at all times.
Fantastic stay, awesome location and ease of access to local market. Overall we had a great stay and I would recommend this hotel.
Dear guest, thank you for taking time to post your views. We are happy to know that your stay with us was very comfortable. Your each positive feedback motivates our team to do better than the best every time. We assure you the same and our best personalized services at all times.
in terms of cleanliness & location a 100% YES. Well maintained & attention to minute details in most of the things..unfortunately we had an issue with hot water in the evening.. but mornings were okay..there are couple of hotels in the vicinity.. so no worry for food as well even though no in-house restaurant..hats off to the lady who cleaned our room (she has done an amazing job)... I recommend this place for everyone who are looking for clean & relaxing environment..enjoying the city view from the room was super cool..
Dear valued guest, we thank you for your valuable feedback, we apologies for the inconveniences caused and we will take your comments under consideration as we continually work to improve our guest experience. we look forward to welcoming you back soon warm regards, Astoria Residency team ooty
“Good”
Pls provide heater
Dear guest, greetings from Astoria Residency! First, we want to thank you for your feedback. We will take your comments under consideration as we continually work to improve our guest experience.