ダブルツリー バイ ヒルトン グルグラム バーニー スクエア (DoubleTree by Hilton Gurugram Baani Square)のクチコミ
クチコミ 473 件の総評
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4.2
ダブルツリー バイ ヒルトン グルグラム バーニー スクエア (DoubleTree by Hilton Gurugram Baani Square)のクチコミに宿泊したゲストからのクチコミ
るるぶトラベルに掲載されているクチコミは実際に予約をし、宿泊を終えたゲストから提供されています。実際の経験に基づいた内容であるため、これから宿泊選びをされるユーザーにとっても参考となる信頼できる情報源です。
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最新
クチコミ 473 件の総評
- 施設の状態/清潔さスコア 5点満点中4.3点 ニューデリー&NCRにおける高スコア施設の状態/清潔さ4.3
- 施設・設備スコア 5点満点中4.1点 ニューデリー&NCRにおける高スコア施設・設備4.1
- Locationスコア 5点満点中4.1点 ニューデリー&NCRにおける高スコアLocation4.1
- お部屋の快適さ・クオリティスコア 5点満点中3.9点お部屋の快適さ・クオリティ3.9
- サービススコア 5点満点中4.3点 ニューデリー&NCRにおける高スコアサービス4.3
- コスパスコア 5点満点中4.1点 ニューデリー&NCRにおける高スコアコスパ4.1
クチコミスコア
キーワードでクチコミを検索
- 4.0日本からKatsuhiroビジネス2015年10月 | 1泊滞在
“快適なホテル”
スタッフの対応の良さ、食事、タクシーいつもビジネス利用にて使用。スタッフはよく変わるが、対応は丁寧。また利用したい。
◇投稿日 2015年10月17日土曜日◇Dear Guest, Greetings! Thank you for choosing to stay at DoubleTree by Hilton Gurugram Baani Square and for taking the time to share your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit. Kind Regards, Jai Chugh General Manager
◆返信日 2022年1月8日土曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 3.7日本からyoshinoriビジネス2014年11月 | 1泊滞在
“Hiltonの割には？”
部屋・スタッフ・綺麗◇投稿日 2015年5月6日水曜日◇Dear Guest, Greetings of the day! Thank you for sharing your valuable feedback of your recent stay experience with us. Kindly accept our sincere apologies for the disappointment caused. It is most unfortunate that we were unable to provide you with the seamless experience, that our brand is renowned for. Please be rest assured that I shall personally look into the matter and escalate the same with the concerned team. Our utmost priority is to provide you with elevating experiences with enhanced safety and hygiene protocols implemented at all guest touchpoints. We look forward to welcoming you back in a not so distant future at DoubleTree by Hilton Gurugram Baani Square. Warm regards Jai Chugh General Manager
◆返信日 2022年1月8日土曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 4.0日本からMomoyoビジネス2013年7月 | 2泊滞在
“仕事で滞在する際にとまるのは正解”
清潔、すこし市内から距離がある、スタッフの対応がいいできて間もないホテルということもあり建物が非常にきれいで、スタッフもやはり他社チェーン店とは違い教育が行き届いている感じがする。チェックインは部屋で行われるためロビーで待つ必要もなく、スムーズに進める事ができた。
◇投稿日 2013年7月15日月曜日◇Dear Guest, Greetings of the day! It was a pleasure to have you at DoubleTree By Hilton Gurugram Baani Square. It is indeed very heartwarming to learn of your enjoyable stay and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team. We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols that are a part of our Hilton CleanStay Program, put in place to provide you with safe and secure experiences. The Hilton CleanStay program puts hygiene and cleanliness at the forefront of our operations, as we protect team members on the front line of hospitality and welcome guests back to our hotel, ensuring complete peace of mind through the stay. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager
◆返信日 2022年1月8日土曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 4.0インドからSurekha大きなお子様連れの家族旅行2 Twin Beds Superior Room2025年7月 | 3泊滞在
“Recommended ”
Hospitable staff Friendly Nice place
◇投稿日 2025年7月5日土曜日◇このクチコミは役に立ちましたか?| - 5.0インドからAbhishekカップルキングベッド スーペリアルーム2025年7月 | 1泊滞在
“最高!”
Surjit atul saksham ritika best
◇投稿日 2025年7月4日金曜日◇このクチコミは役に立ちましたか?| - 4.8インドからSiddharthひとり旅キングベッド スーペリアルーム2025年6月 | 1泊滞在
“Amazing Stay”
Amazing staff, food and service. Would always reccomend!
◇投稿日 2025年6月25日水曜日◇このクチコミは役に立ちましたか?| - 5.0インドからKundanカップルキングベッド スーペリアルーム2025年6月 | 5泊滞在
“最高!”
saksham surjit atul ritika amazing people
◇投稿日 2025年6月20日金曜日◇このクチコミは役に立ちましたか?| - 5.0フィリピンからNeilビジネスキングベッド スーペリアルーム2025年5月 | 3泊滞在
“最高!”
Mr sumit was good
◇投稿日 2025年6月3日火曜日◇このクチコミは役に立ちましたか?| - 4.0インドからShinyaカップルキングベッド スーペリアルーム2024年6月 | 1泊滞在
“staff is great”
staff service and breakfast is good
◇投稿日 2025年5月29日木曜日◇このクチコミは役に立ちましたか?| - 4.6インドからChungカップルキングベッド スーペリアルーム2025年5月 | 1泊滞在
“Cozy and nice”
Service is good, gym and pool are nice, while there were pool parties at night so very crowded. Breakfast and Dinner are very good quality with fresh ingredients. Definitely will stay again when prices are lower
◇投稿日 2025年5月20日火曜日◇このクチコミは役に立ちましたか?| - 5.0インドからMurthuza家族旅行キングベッド スーペリアルーム2024年12月 | 2泊滞在
“Best Hotel in Gurgaon”
Nice hotel with easy access to tye hospitals in Gurgaon. Pooja from front desk was so caring and made our check in process smooth and quick. She has made sure that all our requirements are met.
◇投稿日 2025年5月16日金曜日◇このクチコミは役に立ちましたか?| - 4.8インドからAnjaliグループ旅行者キングベッド スーペリアルーム2025年5月 | 1泊滞在
“最高!”
good
◇投稿日 2025年5月16日金曜日◇このクチコミは役に立ちましたか?| - 5.0インドからAdarshカップルキングベッド スーペリアルーム2025年5月 | 1泊滞在
“Excellent Hospitality Value for each penny”
Stay was awesome and the staff were polite and very helpful
◇投稿日 2025年5月11日日曜日◇このクチコミは役に立ちましたか?| - 5.0インドからsagarカップルキングベッド スーペリアルーム2025年5月 | 1泊滞在
“Awesome place to stay. ”
Great. Would recommend everyone. Sonu Kumar was great help. Stuti at helpdesk was great help
◇投稿日 2025年5月10日土曜日◇このクチコミは役に立ちましたか?| - 5.0パプアニューギニアからBheesham家族旅行King One Bedroom Premium Suite2025年4月 | 9泊滞在
“Outstanding service”
I must mention Saksham, Pooja and Surjit for making the stay wonderful. They are at the front desk. Wonderful people
◇投稿日 2025年5月8日木曜日◇このクチコミは役に立ちましたか?| - 5.0インドからManbir家族旅行2 Twin Beds Superior Room2025年3月 | 1泊滞在
“最高!”
Good
◇投稿日 2025年4月1日火曜日◇このクチコミは役に立ちましたか?| - 5.0インドからShivangiグループ旅行者2 Twin Beds Superior Room2024年8月 | 1泊滞在
“最高!”
Best!
◇投稿日 2025年2月7日金曜日◇Dear Shivangi, Greetings! Thank you for sharing your wonderful feedback at DoubleTree by Hilton Gurugram Baani Square. It’s feedback like yours that motivates us to provide exceptional service continually. We look forward to welcoming you back for another memorable stay. Thank you once again for your kind words. Warm regards, Nitin Pathak General Manager
◆返信日 2025年2月10日月曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 4.4インドからAayushカップルキングベッド スーペリアルーム2024年10月 | 1泊滞在
“Worth it”
It was worth staying here
◇投稿日 2025年1月7日火曜日◇Dear Aayush, Greetings! Thank you for sharing your wonderful feedback about your stay at DoubleTree by Hilton Gurugram Baani Square. It’s feedback like yours that motivates us to provide exceptional service continually. We look forward to welcoming you back for another memorable stay. Thank you once again for your kind words. Warm regards, Nitin Pathak General Manager
◆返信日 2025年1月8日水曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 5.0インドからSandeepカップルキングベッド スーペリアルーム2024年12月 | 1泊滞在
“very nice”
Thank you for your hospitality
◇投稿日 2025年1月7日火曜日◇Dear Sandeep, Greetings! Thank you for sharing your wonderful feedback about your stay at DoubleTree by Hilton Gurugram Baani Square. We are thrilled to hear that you loved our hospitality. It’s feedback like yours that motivates us to provide exceptional service continually. We look forward to welcoming you back for another memorable stay. Thank you once again for your kind words. Warm regards, Nitin Pathak General Manager
◆返信日 2025年1月8日水曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 4.8オーストラリアからSaddichha家族旅行2 Twin Beds Superior Room2024年12月 | 3泊滞在
“Amazing stay with stupendous staff”
Really amazing stay with staff that go above and beyond.. all in all a luxurious time here
◇投稿日 2024年12月29日日曜日◇Dear Saddichha, Thank you for sharing your wonderful feedback about your stay at DoubleTree by Hilton Gurugram Baani Square. We are thrilled to hear that you loved our hospitality. It’s feedback like yours that motivates us to provide exceptional service continually. We look forward to welcoming you back for another memorable stay. Thank you once again for your kind words. Warm regards, Nitin Pathak General Manager
◆返信日 2025年1月5日日曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 5.0インドからViditカップルキングベッド スーペリアルーム2024年12月 | 3泊滞在
“最高!”
Nice room with nice staff
◇投稿日 2024年12月10日火曜日◇Dear Vidit, Thank you for sharing your wonderful feedback about your stay at DoubleTree by Hilton Gurugram Baani Square. We are thrilled to hear that you loved the room and warm hospitality. It’s feedback like yours that motivates us to provide exceptional service continually. We look forward to welcoming you back for another memorable stay. Thank you once again for your kind words. Warm regards, Nitin Pathak General Manager
◆返信日 2024年12月11日水曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 4.0インドからSomyaグループ旅行者キングベッド スーペリアルーム2024年12月 | 1泊滞在
“Very Good”
Very Good
◇投稿日 2024年12月6日金曜日◇Dear Somya Thank you for sharing your wonderful feedback about your stay at DoubleTree by Hilton Gurugram Baani Square. It’s feedback like yours that motivates us to provide exceptional service continually. We look forward to welcoming you back for another memorable stay. Thank you once again for your kind words. Warm regards, Nitin Pathak General Manager
◆返信日 2024年12月11日水曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 5.0インドからHenilビジネスキングベッド プレミアムルーム2024年11月 | 3泊滞在
“Excellent ”
Nearer to gurugram city and airport. Clean and neat rooms. Large breakfast spread
◇投稿日 2024年11月29日金曜日◇Dear Henil, Thank you for sharing your wonderful feedback about your stay at DoubleTree by Hilton Gurugram Baani Square. We are thrilled to hear that you loved the hygiene standards and breakfast spread. We look forward to welcoming you back for another memorable stay. Thank you once again for your kind words. Warm regards, Nitin Pathak General Manager
◆返信日 2024年12月11日水曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 1.8インドからSourabhビジネスキングベッド デラックスルーム2024年11月 | 1泊滞在
“Doesn’t worth it . ”
Poor sleep quality. Matterres is too uncomfortable given it’s a star rating
◇投稿日 2024年11月27日水曜日◇Dear Sourabh, Greetings! Thank you for sharing your valuable feedback of your recent stay experience with us at DoubleTree by Hilton Gurugram Baani Square. Kindly accept our sincere apologies for the disappointment caused. It is most unfortunate that we were unable to provide you with the seamless experience, that our brand is renowned for. Please be assured that your concerns will be looked into. Your comments are valuable to us and will help us serve you better next time. We hope you will give us another chance to welcome you back soon at DoubleTree by Hilton Gurugram Baani Square. Warm regards Nitin Pathak General Manager
◆返信日 2024年12月11日水曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 1.0オーストラリアからRabiaカップルキングベッド プレミアムルーム2024年10月 | 1泊滞在
“Poor Hotel / Bad Manager Divanshu. ”
Horrible hotel
◇投稿日 2024年10月29日火曜日◇Dear Rabia, Greetings! Thank you for sharing your valuable feedback of your recent stay with us. We are deeply sorry to learn that your experience pertaining to your recent stay with us was not as per your desired expectations. Please accept our sincere apologies for the disappointment caused. Your concerns have been well acknowledged and we assure you that we will take corrective measures that will help us serve you better next time. We hope you will give us another chance to welcome you back soon at DoubleTree by Hilton Gurugram Baani Square. Warm regards Nitin Pathak General Manager
◆返信日 2024年11月8日金曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 1.0オーストラリアからRabiaグループ旅行者King One Bedroom Premium Suite2024年10月 | 4泊滞在
“Very poor hotel / Pathetic Manager Divanshu ”
Very bad food / Pathetic laundry/ Dead slow service and non cooperative Manager Divanshu
◇投稿日 2024年10月29日火曜日◇Dear Rabia, Greetings! Thank you for sharing your valuable feedback of your recent stay with us. We are deeply sorry to learn that your experience pertaining to your recent stay with us was not as per your desired expectations. Please accept our sincere apologies for the disappointment caused. Your concerns have been well acknowledged and we assure you that we will take corrective measures that will help us serve you better next time. We hope you will give us another chance to welcome you back soon at DoubleTree by Hilton Gurugram Baani Square. Warm regards Nitin Pathak General Manager
◆返信日 2024年11月8日金曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 4.2インドからCAPT.カップルキングベッド スーペリアルーム2024年10月 | 3泊滞在
“非常に満足”
Over all good experience.
◇投稿日 2024年10月24日木曜日◇Dear Guest, Greetings! Thank you for sharing your valuable feedback. We are delighted to learn that you had a wonderful experience at DoubleTree by Hilton Gurugram Baani Square. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Nitin Pathak General Manager
◆返信日 2024年10月25日金曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 4.2インドからIrfanカップル2 Twin Beds Superior Room2024年10月 | 3泊滞在
“Excellent ”
Pankaj was very kind and humble while checking in. Sinit was very polite and sweet during check out making the process very easy. Rest all the other staff is very sweet
◇投稿日 2024年10月20日日曜日◇Dear Irfan, Greetings! Thank you for giving your valuable feedback. We are delighted to learn that you had a wonderful experience at DoubleTree by Hilton Gurugram Baani Square & found our hospitality to your liking. We shall pass on your words of appreciation to our star performers, Pankaj and Sinit whose warm hospitality made your visit memorable. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Nitin Pathak General Manager
◆返信日 2024年10月21日月曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 1.8インドからSomyaグループ旅行者キングベッド プレミアムルーム2024年10月 | 1泊滞在
“Non-cooperative”
in midnight, denied the bookings & struggled for retrieving same. Extremely embarrassing
◇投稿日 2024年10月17日木曜日◇Dear Somya, Greetings! Thank you for choosing to stay at DoubleTree by Hilton Gurugram Baani Square and for taking the time to share your valuable feedback. Kindly accept our sincere apologies for the disappointment caused. It is most unfortunate that we were unable to provide you with the seamless experience, that our brand is renowned for. We have noted your concerns, and we would like to assure you that we will work on your feedback to serve you better next time. We hope you will give us another chance to welcome you back soon at DoubleTree by Hilton Gurugram Baani Square. Warm regards Nitin Pathak General Manager
◆返信日 2024年10月25日金曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 2.2インドからSomyaカップルKing One Bedroom Premium Suite2024年10月 | 1泊滞在
“Un cooperative”
in midnight, denied the bookings & struggled for retrieving same. Extremely embarrassing
◇投稿日 2024年10月17日木曜日◇Dear Somya, Greetings! Thank you for choosing to stay at DoubleTree by Hilton Gurugram Baani Square and for taking the time to share your valuable feedback. Kindly accept our sincere apologies for the disappointment caused. It is most unfortunate that we were unable to provide you with the seamless experience, that our brand is renowned for. We have noted your concerns, and we would like to assure you that we will work on your feedback to serve you better next time. We hope you will give us another chance to welcome you back soon at DoubleTree by Hilton Gurugram Baani Square. Warm regards Nitin Pathak General Manager
◆返信日 2024年10月25日金曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 5.0インドからNAZIR家族旅行キングベッド デラックスルーム2024年9月 | 4泊滞在
“最高!”
Outstanding staff and clean facility
◇投稿日 2024年10月7日月曜日◇このクチコミは役に立ちましたか?| - 5.0インドからNAZIR家族旅行ツインベッド2台付 デラックスルーム2024年9月 | 5泊滞在
“最高!”
Extraordinary service with great staff specially Mr. Hussain in housekeeping and Prince in the front door, it was more than home. Thanks 🙏
◇投稿日 2024年10月7日月曜日◇Dear Nazir, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful experience at DoubleTree by Hilton Gurugram Baani Square & found our hospitality and services to your liking. We shall pass on your words of appreciation to our star performers, Hussain and Prince whose warm hospitality made your visit memorable. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Nitin Pathak General Manager
◆返信日 2024年10月11日金曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 5.0インドからShivamカップルキングベッド スーペリアルーム2024年9月 | 1泊滞在
“Fantastic stay ”
I am a repeat visitor to Hilton baani square. The place is quite reasonably priced for all the services it offers. The staff is amazing, had a great experience thanks to Deepali, Divya, and the rest of the amazing team. The breakfast spread is fantastic as well. The pool however is quite small, that is something that's lacking. An amazing stay overall. I'll be visiting again.
◇投稿日 2024年10月2日水曜日◇Dear Shivam, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful experience at DoubleTree by Hilton Gurugram Baani Square & found our hospitality, breakfast buffet and services to your liking. We shall pass on your words of appreciation to our star performers, Deepali, Divya and team whose warm hospitality made your visit memorable. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Nitin Pathak General Manager
◆返信日 2024年10月11日金曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 4.2インドからAmanグループ旅行者キングベッド スーペリアルーム2024年9月 | 3泊滞在
“非常に満足”
Great experience, worth it
◇投稿日 2024年10月2日水曜日◇このクチコミは役に立ちましたか?| - 4.8イギリスからWynelleグループ旅行者2 Twin Beds Superior Room2024年9月 | 3泊滞在
“Two friends visiting Friends ”
Lovely hotel Great coffee shop Amazing breakfast. Staff were also above and beyond. Would definitely go back
◇投稿日 2024年9月28日土曜日◇このクチコミは役に立ちましたか?| - 4.0インドからRUCHIRカップル2 Twin Beds Superior Room2024年9月 | 3泊滞在
“すごく良い”
good
◇投稿日 2024年9月24日火曜日◇このクチコミは役に立ちましたか?| - 4.8インドからPrashantカップルキングベッド デラックスルーム2024年9月 | 6泊滞在
“Great Stay, Awesome staff”
Had a wonderful stay. Staff is amazing. Chef Prateek and team took great care of us during our daily breakfast.
◇投稿日 2024年9月23日月曜日◇このクチコミは役に立ちましたか?| - 4.4サウジアラビアからMayuramカップルキングベッド スーペリアルーム2024年9月 | 2泊滞在
“Good property and the problem areas are beyond the hotel’s control”
Premium property, good amenities, nice breakfast. Staff took good care of my elderly parents. Room allotted was small inspite of a triple occupancy booking. Sector 50 is low lying area and on this unfortunate day it was raining heaving, movement in and out of the hotel was impossible because of water logging.
◇投稿日 2024年9月14日土曜日◇このクチコミは役に立ちましたか?| - 3.8オーストラリアからsaeranひとり旅キングベッド スーペリアルーム2024年9月 | 3泊滞在
“Close to Artemis hospital. ”
Hotel is walking distance to artemis hospital. About 30 minutes walk. Staff are friendly and attentive. Room was clean.
◇投稿日 2024年9月6日金曜日◇このクチコミは役に立ちましたか?| - 1.0インドからVedanshグループ旅行者キングベッド スーペリアルーム2024年8月 | 1泊滞在
“許容”
Third class service poor staff
◇投稿日 2024年8月24日土曜日◇Dear Vedansh, Greetings! Thank you for sharing your valuable feedback of your recent stay with us. We are deeply sorry to learn that your experience pertaining to your recent stay with us was not as per your desired expectations. Please accept our sincere apologies for the disappointment caused. Your concerns have been well acknowledged and we assure you that we will take corrective measures that will help us serve you better next time. We hope you will give us another chance to welcome you back soon at DoubleTree by Hilton Gurugram Baani Square. Warm regards Nitin Pathak General Manager
◆返信日 2024年8月25日日曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 5.0インドからVikiグループ旅行者2 Twin Beds Superior Room2024年7月 | 1泊滞在
“Good stay ”
Sumit pratibha ritika Aman divya rishil Are the best people
◇投稿日 2024年8月5日月曜日◇Dear Viki, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful stay at DoubleTree by Hilton Gurugram Baani Square & found our hospitality to your liking. We shall pass on your words of appreciation to our star performers, Sumit, Pratibha, Ritika, Aman, Rishi and Divya whose warm hospitality made your visit memorable. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager
◆返信日 2024年8月10日土曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 5.0インドからVikiカップルキングベッド デラックスルーム2024年8月 | 1泊滞在
“Best stay ”
Ritika pratibha sumit Aman rishil Aman best people
◇投稿日 2024年8月5日月曜日◇Dear Viki, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful stay at DoubleTree by Hilton Gurugram Baani Square & found our hospitality to your liking. We shall pass on your words of appreciation to our star performers, Sumit, Ritika, Pratibha, Rishil, Aman and Divya whose warm hospitality made your visit memorable. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager
◆返信日 2024年8月10日土曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 5.0インドからVikiカップルキングベッド スーペリアルーム2024年8月 | 1泊滞在
“Amazing stay ”
Sumit , Ritika , pratibha , Rishil and Aman, divya were amazingly perfect, hotel should appreciate them for there amazing hospitality
◇投稿日 2024年8月5日月曜日◇Dear Viki, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful stay at DoubleTree by Hilton Gurugram Baani Square & found our hospitality to your liking. We shall pass on your words of appreciation to our star performers, Sumit, Ritika, Pratibha, Rishil, Aman and Divya whose warm hospitality made your visit memorable. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager
◆返信日 2024年8月10日土曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 2.2インドからMOHAMMADグループ旅行者キングベッド スーペリアルーム2024年8月 | 1泊滞在
“Bad ”
Bad very bad
◇投稿日 2024年8月4日日曜日◇Dear Guest, Greetings! Thank you for sharing your valuable feedback. We are sorry to learn that your experience was not as per your desired expectations. Please accept our apologies for the inconvenience caused. However, we would like to know that details of your dissatisfaction as it will help us serve you better next time. Look forward to hearing from you! Kind regards, Jai Chugh General Manager
◆返信日 2024年8月10日土曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 4.2インドからChandraカップル2 Twin Beds Superior Room2024年7月 | 1泊滞在
“Home away from Home ”
The stay was exceptionally good starting from reception desk which included ms. Divya, Pratibha, deepak and gaurav who greeted us with delicious cookies and ensured early check in. The room was well kept, and all the necessary toiletries were in place. We have always liked to stay while in Gurgaon because of it's location, and primarily because of excellent staff as mentioned above besides housekeeping staff and dining. It's a great place and thanks to the reception staff who made all the difference when you step in
◇投稿日 2024年7月28日日曜日◇Dear Chandra, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful stay at DoubleTree by Hilton Gurugram Baani Square & found rooms, amenities, location and hospitality to your liking. We shall pass on your words of appreciation to our star performers, Divya, Pratibha, Deepak and Gaurav whose warm hospitality made your visit memorable. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager
◆返信日 2024年8月10日土曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 3.6インドからChandra大きなお子様連れの家族旅行2 Twin Beds Superior Room2024年7月 | 2泊滞在
“Friendly hotel ”
The reception, and the rest of house keeping staff and others were exceptional in behaviour and quick response to needs.
◇投稿日 2024年7月16日火曜日◇Dear Chandra, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful stay at DoubleTree by Hilton Gurugram Baani Square. We shall pass on your words of appreciation to our star team, reception and housekeeping whose warm hospitality made your visit memorable. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager
◆返信日 2024年7月18日木曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 5.0インドからRavikantカップル2 Twin Beds Superior Room2024年7月 | 1泊滞在
“Nice property ”
They should use new foucets
◇投稿日 2024年7月14日日曜日◇Dear Ravikant, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful experience at DoubleTree by Hilton Gurugram Baani Square. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager
◆返信日 2024年7月15日月曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 2.6インドからAbhishekひとり旅キングベッド スーペリアルーム2024年7月 | 3泊滞在
“Spoils the Hilton brand ”
I arrived at the at 650am on 5/07/24. At that time 2 of my suitcases plus my laptop bag were scanned by the X-ray machine outside. I did not have any issues and did as they asked. After that I have checked in to the hotel, given my passport as identification and any other info they require. Plus I gave full payment upfront as they wanted. My credit card details already with them since time of booking. After doing all this you’d expect to be treated like a guest at a home away from home not a (possible) criminal. Yesterday 6/07/24 I had placed an order from Blinkit the food delivery app. I collected the order right outside (less than 30 seconds) where the guard could see me walking to the delivery guy and collecting my order. The brown paper bag was torn because of the cold Diet Coke. All contents were clearly visible. I was carrying the order in both hands barely holding on. Instead of the guard asking me if I need help or bring a bag to put the stuff in. He actually used the metal detector on me. Even though they have a metal detector machine gate as well. On top of this I’ve already been at the hotel for more than a night. Later same day I bring my car in. No check is conducted. I give to valet parking. All fine. But me walking into the hotel every time the guard has the right to treat me like a criminal and has a rude behaviour. Even mall guards where there are a lot more random people walking in don’t behave like this. Now next day 7/07/24 he actually had the audacity to ask me show what is inside the bags (2) I’m carrying (utter invasion of privacy). So basically I’ve been here 2 nights and still according to your guards I’m possibly a criminal? Or is it that they think they can be rude and disrespectful to guests as and when they please? Guards need to discreet and only bother a guest unless there is a genuine reason. Not just cause they feel they can. This leads to the guest feeling unwelcome and I simply do not like the feeling. Are the machine gates to detect anything dangerous useless? Then why have then? You are 4* Hilton property acting like a hostel. Unfortunately this will hurt the Hilton brand image at least for me. This is something I will not forget easily and I am really disappointed.
◇投稿日 2024年7月10日水曜日◇Dear Abhishek, Greetings! Thank you for sharing your valuable feedback with us. We strive to provide our guests with a memorable experience, and we apologize that we fell short in your case. Our team member connected with you over a call, and we hope that all your concerns were addressed to your satisfaction. Once again, we apologize for the inconvenience. We genuinely value your loyalty, and we look forward to the opportunity to restore your faith in our hotel. Warm regards Jai Chugh General Manager
◆返信日 2024年7月15日月曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?| - 4.8インドからApoorv家族旅行キングベッド スーペリアルーム2024年7月 | 2泊滞在
“Awesome stay with family ”
Hotel staff and food was really good. Must stay if you are looking for hotel in this area. Everything is near by as it is not far from main road.
◇投稿日 2024年7月9日火曜日◇Dear Apoorv, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful stay at DoubleTree by Hilton Gurugram Baani Square & found food, location and hospitality to your liking. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager
◆返信日 2024年7月11日木曜日◆ダブルツリー バイ ヒルトン グルグラム バーニー スクエアこのクチコミは役に立ちましたか?|
“スタッフ”
スタッフはよく変わるが、丁寧に対応して頂けるので、また利用したいです。
Dear Guest, Greetings of the day! Thank you for sharing your valuable feedback of your recent stay experience with us. Kindly accept our sincere apologies for the disappointment caused. It is most unfortunate that we were unable to provide you with the seamless experience, that our brand is renowned for. Please be rest assured that I shall personally look into the matter and escalate the same with the concerned team. Our utmost priority is to provide you with elevating experiences with enhanced safety and hygiene protocols implemented at all guest touchpoints. We look forward to welcoming you back in a not so distant future at DoubleTree by Hilton Gurugram Baani Square. Warm regards Jai Chugh General Manager