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クチコミ 472 件の総評
Surjit atul saksham ritika best
Amazing staff, food and service. Would always reccomend!
saksham surjit atul ritika amazing people
Mr sumit was good
staff service and breakfast is good
Service is good, gym and pool are nice, while there were pool parties at night so very crowded. Breakfast and Dinner are very good quality with fresh ingredients. Definitely will stay again when prices are lower
Nice hotel with easy access to tye hospitals in Gurgaon. Pooja from front desk was so caring and made our check in process smooth and quick. She has made sure that all our requirements are met.
good
Stay was comfortable, great location, extremely hospitable. I would like to mention Richelle's name specially.
Stay was awesome and the staff were polite and very helpful
Great. Would recommend everyone. Sonu Kumar was great help. Stuti at helpdesk was great help
I must mention Saksham, Pooja and Surjit for making the stay wonderful. They are at the front desk. Wonderful people
Good
Best!
Dear Shivangi, Greetings! Thank you for sharing your wonderful feedback at DoubleTree by Hilton Gurugram Baani Square. It’s feedback like yours that motivates us to provide exceptional service continually. We look forward to welcoming you back for another memorable stay. Thank you once again for your kind words. Warm regards, Nitin Pathak General Manager
It was worth staying here
Dear Aayush, Greetings! Thank you for sharing your wonderful feedback about your stay at DoubleTree by Hilton Gurugram Baani Square. It’s feedback like yours that motivates us to provide exceptional service continually. We look forward to welcoming you back for another memorable stay. Thank you once again for your kind words. Warm regards, Nitin Pathak General Manager
Thank you for your hospitality
Dear Sandeep, Greetings! Thank you for sharing your wonderful feedback about your stay at DoubleTree by Hilton Gurugram Baani Square. We are thrilled to hear that you loved our hospitality. It’s feedback like yours that motivates us to provide exceptional service continually. We look forward to welcoming you back for another memorable stay. Thank you once again for your kind words. Warm regards, Nitin Pathak General Manager
Really amazing stay with staff that go above and beyond.. all in all a luxurious time here
Dear Saddichha, Thank you for sharing your wonderful feedback about your stay at DoubleTree by Hilton Gurugram Baani Square. We are thrilled to hear that you loved our hospitality. It’s feedback like yours that motivates us to provide exceptional service continually. We look forward to welcoming you back for another memorable stay. Thank you once again for your kind words. Warm regards, Nitin Pathak General Manager
Nice room with nice staff
Dear Vidit, Thank you for sharing your wonderful feedback about your stay at DoubleTree by Hilton Gurugram Baani Square. We are thrilled to hear that you loved the room and warm hospitality. It’s feedback like yours that motivates us to provide exceptional service continually. We look forward to welcoming you back for another memorable stay. Thank you once again for your kind words. Warm regards, Nitin Pathak General Manager
Very Good
Dear Somya Thank you for sharing your wonderful feedback about your stay at DoubleTree by Hilton Gurugram Baani Square. It’s feedback like yours that motivates us to provide exceptional service continually. We look forward to welcoming you back for another memorable stay. Thank you once again for your kind words. Warm regards, Nitin Pathak General Manager
Nearer to gurugram city and airport. Clean and neat rooms. Large breakfast spread
Dear Henil, Thank you for sharing your wonderful feedback about your stay at DoubleTree by Hilton Gurugram Baani Square. We are thrilled to hear that you loved the hygiene standards and breakfast spread. We look forward to welcoming you back for another memorable stay. Thank you once again for your kind words. Warm regards, Nitin Pathak General Manager
Poor sleep quality. Matterres is too uncomfortable given it’s a star rating
Dear Sourabh, Greetings! Thank you for sharing your valuable feedback of your recent stay experience with us at DoubleTree by Hilton Gurugram Baani Square. Kindly accept our sincere apologies for the disappointment caused. It is most unfortunate that we were unable to provide you with the seamless experience, that our brand is renowned for. Please be assured that your concerns will be looked into. Your comments are valuable to us and will help us serve you better next time. We hope you will give us another chance to welcome you back soon at DoubleTree by Hilton Gurugram Baani Square. Warm regards Nitin Pathak General Manager
Horrible hotel
Dear Rabia, Greetings! Thank you for sharing your valuable feedback of your recent stay with us. We are deeply sorry to learn that your experience pertaining to your recent stay with us was not as per your desired expectations. Please accept our sincere apologies for the disappointment caused. Your concerns have been well acknowledged and we assure you that we will take corrective measures that will help us serve you better next time. We hope you will give us another chance to welcome you back soon at DoubleTree by Hilton Gurugram Baani Square. Warm regards Nitin Pathak General Manager
Very bad food / Pathetic laundry/ Dead slow service and non cooperative Manager Divanshu
Dear Rabia, Greetings! Thank you for sharing your valuable feedback of your recent stay with us. We are deeply sorry to learn that your experience pertaining to your recent stay with us was not as per your desired expectations. Please accept our sincere apologies for the disappointment caused. Your concerns have been well acknowledged and we assure you that we will take corrective measures that will help us serve you better next time. We hope you will give us another chance to welcome you back soon at DoubleTree by Hilton Gurugram Baani Square. Warm regards Nitin Pathak General Manager
Over all good experience.
Dear Guest, Greetings! Thank you for sharing your valuable feedback. We are delighted to learn that you had a wonderful experience at DoubleTree by Hilton Gurugram Baani Square. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Nitin Pathak General Manager
Pankaj was very kind and humble while checking in. Sinit was very polite and sweet during check out making the process very easy. Rest all the other staff is very sweet
Dear Irfan, Greetings! Thank you for giving your valuable feedback. We are delighted to learn that you had a wonderful experience at DoubleTree by Hilton Gurugram Baani Square & found our hospitality to your liking. We shall pass on your words of appreciation to our star performers, Pankaj and Sinit whose warm hospitality made your visit memorable. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Nitin Pathak General Manager
in midnight, denied the bookings & struggled for retrieving same. Extremely embarrassing
Dear Somya, Greetings! Thank you for choosing to stay at DoubleTree by Hilton Gurugram Baani Square and for taking the time to share your valuable feedback. Kindly accept our sincere apologies for the disappointment caused. It is most unfortunate that we were unable to provide you with the seamless experience, that our brand is renowned for. We have noted your concerns, and we would like to assure you that we will work on your feedback to serve you better next time. We hope you will give us another chance to welcome you back soon at DoubleTree by Hilton Gurugram Baani Square. Warm regards Nitin Pathak General Manager
in midnight, denied the bookings & struggled for retrieving same. Extremely embarrassing
Dear Somya, Greetings! Thank you for choosing to stay at DoubleTree by Hilton Gurugram Baani Square and for taking the time to share your valuable feedback. Kindly accept our sincere apologies for the disappointment caused. It is most unfortunate that we were unable to provide you with the seamless experience, that our brand is renowned for. We have noted your concerns, and we would like to assure you that we will work on your feedback to serve you better next time. We hope you will give us another chance to welcome you back soon at DoubleTree by Hilton Gurugram Baani Square. Warm regards Nitin Pathak General Manager
Outstanding staff and clean facility
Extraordinary service with great staff specially Mr. Hussain in housekeeping and Prince in the front door, it was more than home. Thanks 🙏
Dear Nazir, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful experience at DoubleTree by Hilton Gurugram Baani Square & found our hospitality and services to your liking. We shall pass on your words of appreciation to our star performers, Hussain and Prince whose warm hospitality made your visit memorable. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Nitin Pathak General Manager
I am a repeat visitor to Hilton baani square. The place is quite reasonably priced for all the services it offers. The staff is amazing, had a great experience thanks to Deepali, Divya, and the rest of the amazing team. The breakfast spread is fantastic as well. The pool however is quite small, that is something that's lacking. An amazing stay overall. I'll be visiting again.
Dear Shivam, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful experience at DoubleTree by Hilton Gurugram Baani Square & found our hospitality, breakfast buffet and services to your liking. We shall pass on your words of appreciation to our star performers, Deepali, Divya and team whose warm hospitality made your visit memorable. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Nitin Pathak General Manager
Great experience, worth it
Lovely hotel Great coffee shop Amazing breakfast. Staff were also above and beyond. Would definitely go back
good
Had a wonderful stay. Staff is amazing. Chef Prateek and team took great care of us during our daily breakfast.
Premium property, good amenities, nice breakfast. Staff took good care of my elderly parents. Room allotted was small inspite of a triple occupancy booking. Sector 50 is low lying area and on this unfortunate day it was raining heaving, movement in and out of the hotel was impossible because of water logging.
Hotel is walking distance to artemis hospital. About 30 minutes walk. Staff are friendly and attentive. Room was clean.
The place is located in the heart of gurgaon, with a lot of lively places in the 100 meter radius of the hotel. The room was clean and well kept. The staff was kind as well. This was our 3rd stay at the hotel and we're sure to visit again.
Third class service poor staff
Dear Vedansh, Greetings! Thank you for sharing your valuable feedback of your recent stay with us. We are deeply sorry to learn that your experience pertaining to your recent stay with us was not as per your desired expectations. Please accept our sincere apologies for the disappointment caused. Your concerns have been well acknowledged and we assure you that we will take corrective measures that will help us serve you better next time. We hope you will give us another chance to welcome you back soon at DoubleTree by Hilton Gurugram Baani Square. Warm regards Nitin Pathak General Manager
Sumit pratibha ritika Aman divya rishil Are the best people
Dear Viki, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful stay at DoubleTree by Hilton Gurugram Baani Square & found our hospitality to your liking. We shall pass on your words of appreciation to our star performers, Sumit, Pratibha, Ritika, Aman, Rishi and Divya whose warm hospitality made your visit memorable. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager
Ritika pratibha sumit Aman rishil Aman best people
Dear Viki, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful stay at DoubleTree by Hilton Gurugram Baani Square & found our hospitality to your liking. We shall pass on your words of appreciation to our star performers, Sumit, Ritika, Pratibha, Rishil, Aman and Divya whose warm hospitality made your visit memorable. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager
Sumit , Ritika , pratibha , Rishil and Aman, divya were amazingly perfect, hotel should appreciate them for there amazing hospitality
Dear Viki, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful stay at DoubleTree by Hilton Gurugram Baani Square & found our hospitality to your liking. We shall pass on your words of appreciation to our star performers, Sumit, Ritika, Pratibha, Rishil, Aman and Divya whose warm hospitality made your visit memorable. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager
Bad very bad
Dear Guest, Greetings! Thank you for sharing your valuable feedback. We are sorry to learn that your experience was not as per your desired expectations. Please accept our apologies for the inconvenience caused. However, we would like to know that details of your dissatisfaction as it will help us serve you better next time. Look forward to hearing from you! Kind regards, Jai Chugh General Manager
The stay was exceptionally good starting from reception desk which included ms. Divya, Pratibha, deepak and gaurav who greeted us with delicious cookies and ensured early check in. The room was well kept, and all the necessary toiletries were in place. We have always liked to stay while in Gurgaon because of it's location, and primarily because of excellent staff as mentioned above besides housekeeping staff and dining. It's a great place and thanks to the reception staff who made all the difference when you step in
Dear Chandra, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful stay at DoubleTree by Hilton Gurugram Baani Square & found rooms, amenities, location and hospitality to your liking. We shall pass on your words of appreciation to our star performers, Divya, Pratibha, Deepak and Gaurav whose warm hospitality made your visit memorable. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager
The reception, and the rest of house keeping staff and others were exceptional in behaviour and quick response to needs.
Dear Chandra, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful stay at DoubleTree by Hilton Gurugram Baani Square. We shall pass on your words of appreciation to our star team, reception and housekeeping whose warm hospitality made your visit memorable. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager
They should use new foucets
Dear Ravikant, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful experience at DoubleTree by Hilton Gurugram Baani Square. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager
I arrived at the at 650am on 5/07/24. At that time 2 of my suitcases plus my laptop bag were scanned by the X-ray machine outside. I did not have any issues and did as they asked. After that I have checked in to the hotel, given my passport as identification and any other info they require. Plus I gave full payment upfront as they wanted. My credit card details already with them since time of booking. After doing all this you’d expect to be treated like a guest at a home away from home not a (possible) criminal. Yesterday 6/07/24 I had placed an order from Blinkit the food delivery app. I collected the order right outside (less than 30 seconds) where the guard could see me walking to the delivery guy and collecting my order. The brown paper bag was torn because of the cold Diet Coke. All contents were clearly visible. I was carrying the order in both hands barely holding on. Instead of the guard asking me if I need help or bring a bag to put the stuff in. He actually used the metal detector on me. Even though they have a metal detector machine gate as well. On top of this I’ve already been at the hotel for more than a night. Later same day I bring my car in. No check is conducted. I give to valet parking. All fine. But me walking into the hotel every time the guard has the right to treat me like a criminal and has a rude behaviour. Even mall guards where there are a lot more random people walking in don’t behave like this. Now next day 7/07/24 he actually had the audacity to ask me show what is inside the bags (2) I’m carrying (utter invasion of privacy). So basically I’ve been here 2 nights and still according to your guards I’m possibly a criminal? Or is it that they think they can be rude and disrespectful to guests as and when they please? Guards need to discreet and only bother a guest unless there is a genuine reason. Not just cause they feel they can. This leads to the guest feeling unwelcome and I simply do not like the feeling. Are the machine gates to detect anything dangerous useless? Then why have then? You are 4* Hilton property acting like a hostel. Unfortunately this will hurt the Hilton brand image at least for me. This is something I will not forget easily and I am really disappointed.
Dear Abhishek, Greetings! Thank you for sharing your valuable feedback with us. We strive to provide our guests with a memorable experience, and we apologize that we fell short in your case. Our team member connected with you over a call, and we hope that all your concerns were addressed to your satisfaction. Once again, we apologize for the inconvenience. We genuinely value your loyalty, and we look forward to the opportunity to restore your faith in our hotel. Warm regards Jai Chugh General Manager
Hotel staff and food was really good. Must stay if you are looking for hotel in this area. Everything is near by as it is not far from main road.
Dear Apoorv, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful stay at DoubleTree by Hilton Gurugram Baani Square & found food, location and hospitality to your liking. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager
Awesome
Dear Mostaq, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a wonderful stay at DoubleTree by Hilton Gurugram Baani Square. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager
Stay was wonderful But can add little fun nd toys room for the kids to play in like taj properties
Dear Ajay, Greetings! Thank you for giving us perfect feedback. We are delighted to learn that you had a pleasant stay at DoubleTree by Hilton Gurugram Baani Square. We have noted your feedback, and we would like to assure that we will take necessary measures to improve guest delight. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for. We look forward to the pleasure of welcoming you back soon. Warm regards Jai Chugh General Manager
“Recommended ”
Hospitable staff Friendly Nice place