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Stay was good. All staff members right from Security were very courteous and helpful. Service was very good.
Overall a great experience .Definitely would recommend. Great location .Easy to travel around the surroundings markets .Food was great especially the buffet.
This hotel has great amenities including a clean pool, well maintained gym and prompt and efficient housekeeping. The location is perfect for exploring nearby attractions and staff are friendly and attentive. Food is good keeping in mind the diverse patrons, we specifically found it a bit bland but that's probably just our taste... Overall we had a great stay at Southern Star, would definitely recommend it to anyone visiting Mysore.
Great Place to stay
All good apart from food customization
We stayed there for one day and it was an amazing experience. Staff was very humble and cooperative. Amazing Breakfast and Dinner😋. Good thing is the location. You can cover Zoo, place and other sites within a day!! Thank you! Hotel Southern for an amazing hospitality!!
Hospitality is average from onbaording to serving food , felt is it a 5 star hotel? Confusion in onbaoridng, fouls smell in the entire floor etc etc
Room size mentioned in Agoda is 323 sq.ft but they gave room size around . 240 -260 sq.ft I have raised a concern till now no response They are modern thieves , until now no bill is received to my business email Agoda is also not taking any action
Very good luxury hotel for short stays.
Room was cozy and comfortable. Staff was friendly. Hot water facility, WiFi, room service was great. Breakfast served was delicious. Overall a great value for money
Well maintained property that we have seen improving especially after the lockdown. Happy to see it bustling and happy staff and guests all around. Food quality is great, rooms are great and housekeeping is prompt.
We booked on agoda for 2 nights. It is situated in the main centre. Big property with parking and ev charging facility
The establishment is quite old.. But keep in mind, it is very well maintained, in terms of infrastructure, even expansion of buildings and facilities are also taken care of. Very very well maintained. My family did enjoy the courtship. And there is the Gardenia by the poolside... very beautiful place to just seat in and have a sip of your morning tea or coffee. It would just simmer you down. Now, every good has some areas of improvement also. They should stop putting price tags for water. There were 2 water bottles 1lit capacity from aquafina just another market brand, on the counter top.. with their pricing as Rs. 39. When the mrp was written as Rs 20. This was blunt on the eyes. And funny thing was, they are also giving complimentary water on the run. Not sure whats the purpose of having those price tagged plastic water bottles on the counter top.
Awesome
Our stay was very comfortable.. value for money.. food options were there but not everything was upto the mark..Rooms and service was great
I've stayed in different hotels on JLB Road over the years, but Southern Star ended up being the best of the lot. Most of the staff was amazing and extremely friendly except for the receptionists during the day shift. I'm not sure what's wrong but they just frown at everyone who's walking in as if they don't want them around. The lady receptionist was extremely rude to her subordinates as well and seems to have an attitude problem. They didn't have my booking from Agoda and fumbled around a bit with getting the details. We also didn't get the bill copy while checking out. The rest of the staff was excellent, especially the bellhop and the dining staff. The location is extremely convenient to get to all the major tourist spots and you can easily walk and get to them if the weather's good. Food was good as well and they even accomodated some special requests that we made. We even availed the laundry service and all the clothes were perfectly laundered and folded and delivered.
Everything is well organised, ND kept it's reputation for it's name
This is our second time we are staying in Southern Star, and that itself is a testimony to how good the hotel is.
Very good property, very well maintained. Food is nice, breakfast spread is decent. Pool side resturant is well arranged especially at night. Overall very good.
Room was clean, great view from the room, hygenic food, instant services, clean swimming pool only the wifi signals were weak. Overall excellent experience. Must visit hotel
Very very clean rooms, the breakfast spread is good. Their in-house restaurant Zest serves very good food as well. Service is great. Made kid-friendly dishes for us. The pool was temperature-controlled and clean. Centrally located from all the sights in Mysore. Had a very relaxing weekend at Southern Star.
This is our 5th visit to this hotel. Every time we stay in this hotel they never disappointed us.
Really liked the hotel and it's services. Location was convenient for our city tour. Pool was clean and my son really enjoyed there. Overall a good experience.
Location is great, easily accessible to railway station and bus stand. Rooms are good and can be improved. Only Breakfast was complementary and it was really good. Overall a 4 out of 5.
Enjoy our stay we stay for 2 days rooms are spacious with good food
Very good and clean rooms.Food and service was very good. But one thing hotel can have is children play area.
Had a lovely stay at this hotel. Great value for money.
no reponse to agoda messages check in counter , to less people, to serve customers provided smoking smell room in the begining although messaged them in agoda , changed to another room only at my demand to non smoking room
Amazing rooms
SS has been our first choice whenever we visited Mysore. The location, the legacy and the classy nature has earned it. This time Agoda made the booking and checkin more comfortable
Great place , everything wonderful from room to food to service. Highly recommended.. special mention goes to Prem on the front desk.
Room was not clean. We had to tell supervisor who apologised. Restaurant staff were very good, especially Abishek, Esther, Pinku,Hatkim. Food was good. Reception staff were not helpful at all. Location is good. But Mysore in general was deceiving
15 mins to Mysore Palace by auto We also had dinner and breakfast at the hotel which were very good
I HAD A VERY NICE AND PLESANT STAY
Overall very pleasant & professional service
Good spacious rooms, well designed. Staff are agonisingly slow - from check in to check out
A plain facade belies a bright modern interior. Reception staff were welcoming but didn't always understand our requests. Pool area in garden setting was a pleasant respite from the busy city. And offered daily yoga classes. (Only gripe would be not enough sunbeds) Pleasant poolside cafe.
We had a good overnight stay at Southern Srar Mysore. The location is perfect,you can walk to most of the prominent shopping areas.. .The breakfast was decent. It is good value for money.
A great place to stay, clean rooms, good location, and supportive staff. Food in the restaurant was great including the breakfast. Abhishek Roy in the restaurant was particularly very attentive to the guests. Hope to stay in this hotel in the near future.
Always never disappoints.
Superb
Really large and spacious rooms, good view and the restaurant food was very good
We had a pleasant and comfortable stay at the hotel. The staff and management was very accommodating and helpful. They catered to our needs and requirements. Breakfast was also quite good. Will definitely stay here agin on my next trip to Mysore.
Everything was perfect. Just the washroom had no ventilation and so it stank a little
Amazing place to stay in Mysore
It was indeed a pleasant stay therein Southern Star! Ease of quick access to all must see places, friendly staff and wide varieties in breakfast menu are the highlights.
Good staff and clean hotel
We enjoyed our stay at the Southern Star Mysuru. The ambiance was pleasant, and the staff were friendly and helpful. The breakfast buffet was amazing, with many delicious options. I appreciate the exceptional service from Abhishek in the Restaurant and the entire team. The location was convenient, near many attractions. There were a few things that could be improved, though. The bathrooms could use some TLC, like better exhaust ventilation and fixing the peeling wood. But overall, it was a great experience!
Overall our experience at Southern Star Mysore was good. The location is excellent along with their service. The rooms were compact. I felt for the facility being offered the Tariff was Pricey.
“Not a 5 star but a 3 star”
The hotel description of being a 5 star is misleading. It’s actually a 3 star stay. The room is decent, amenities are minimum and the food is subpar.