クチコミ 344 件の総評
宿泊者のクチコミをチェック
クチコミは利用者のみから投稿されています
非常に満足
クチコミ 344 件の総評
Very good location and excellent hotel staff
Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
24-hour Gym was impressive
Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
Good hotel
Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
Nice and clean Hotel.
Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
Satisfied with both hardward and services.
Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
The hotel is being renovated, but the room I got was in good condition. I got an apartment type room with different rooms, which I found not nice even the space was big (not needed for 1 night).
Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
The travel to qingdao you always need warm place and nice service
Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
Hotel staff are helpful.
Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
Had an excellent stay at Westin, most notable is the service where all staff are very attention to our feedback and I was so surprise almost everyone took note of my feedback and did every effort possible to rectify it and ensure our stay was superb. Room is very nice and clean and location is superb too right opposite Mix-C shopping centre and walking distance to 4 May square! Bravo to the Westin team!!
Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
It is a nice hotel that lives up to the brand reputation. The location is good as it is just opposite a very big mall with very high end shops. Everything is according to expectation except the restaurant service for breakfast. It is a busy time and the staff were overwhelmed to such an extent that they ignore many customers' requests. The restaurant places only one reception staff to check the guests' room number when you enter the restaurant and she was slow and inexperienced. Invariably that forms a long line unnecessarily. Seems all the staff came to work with long faces. Not good for a breakfast place for sure. Better management and staff training should be able to fix this.
Thank you for taking the time to share your valuable comments with us. Your feedback has been shared with hotel management team for follow up and actions for improvement. We will enhance service training in the daily work. We hope that your experience on this occasion will not deter you from staying with us again and we look forward to have the opportunity to welcoming you back.
great hotel but nothing much to see in qingdao. only stay here to meet some chinese business partners.
Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
Near metro and May 4th Square...
Thank you for taking the time to share your valuable comments with us. Thank you for your recognition of the hotel's location. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
everything is good during my stay
Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
Very good service and good location and everything good. Impreesive here!!
The indoor pool at the Westin is a great facility not commonly found in other similar hotels. Location is superb with the MixC mall across the street with plenty of food and shopping choices.
hotel maintenance need to improve as well as cleanliness before the guest arrival. politeness from some of the staff need to have more training.
good location 5 star hotel
We loved our short stay here. The rooms were a good size, with excellent amenities and big bathtub and separate rain shower. The pool and workout area were also very nice. The public areas were beautiful. The value for money was outstanding.
Near MRT Station, shopping mall and wu si kuang chang
Customer oriented services Adequate and professional staff - helpful, efficient and friendly Nice and modern decoration Well equipped gym
What a nice place to stay, the service was great from check in to check out, facilities were great. The restaurant food was really good.
The location were good. Easily access to malls and dining. It's comfort while I stay in The Westin Qingdao this time. The staff was very kind, helpful and really polite. Everything is possible and always with a smile. Great rooms, comfortable and tasty.
Nice location, new building, cool elements.
Good location and near MRT station
Excellent service and fantastic rooms. breakfast was sucky though
Big room
The location were good. Easily access to malls and dining
it was good
the area around the hotel is underconstructing . no signal for the entrance. and the bell boy not helpful. but the room is big and bright.
It's comfort while I stay in Westin this time.
was very nice but the food is so so...
I will surely come back again with my family. It is very good value for your money.
Very comfortable hotel. The hotel dinner buffet was terrible and unappetizing. I had a diahrroea the following dat.
This is not a hotel for westerners. 30min process to check in SHOCKING FOOD Weird design decor and layout Rooms are nice but entrance lobby and other areas are terrible. Such a disappointment. It's as if this hotel is being run by 1st year hotel students.They want to offer good service but just don't have a clue!
The staff is like sales
Very nice hotel
A new hotel well managed. Polite and well trained. Rooms clean and comfortable. Nice swimming pool.
工作人员不礼貌不专业
尊敬的客人,感谢您抽出时间分享您的入住体验。我们非常重视您的反馈,对于您在酒店期间遇到的工作人员服务不专业、不礼貌的情况,我们深表歉意。这绝非我们应有的服务标准,您的意见对我们改进工作至关重要。我们已第一时间将您的反馈传达至相关部门管理层,并将加强员工培训,确保所有团队成员以热情、专业的态度为客人提供服务。我们真诚希望有机会能弥补此次不愉快的经历,若您愿意,欢迎随时与我们进一步沟通,我们将竭诚为您解决问题。再次感谢您的坦诚反馈,这帮助我们不断进步。期待未来能有机会为您提供更优质的服务,重塑您对酒店的信任。
The satisfaction could have been 100 points, but due to the following two issues, I had to lower my rating to 40 points... At around 9 a.m. on April 18th, I went to the restaurant on the 5th floor for breakfast. I saw a window seat that had just been vacated and asked a waitress to clean the table. The waitress skillfully wiped all the food scraps off the table onto the floor. Shortly after, I saw—though I’m not sure if it was the same waitress—cleaning another table in front of me and again sweeping food scraps directly onto the floor, including pieces of egg with sauce. However, no one cleaned the floor afterward. That was still just around 9 a.m., and many guests were walking back and forth along that corridor. If a guest were to accidentally step on those food scraps and slip, I wonder if the hotel would be legally responsible. After all, if the floor is wet or slippery, the hotel is supposed to place warning signs. The day before, on April 17th, I noticed a station serving egg dishes. I asked the chef in the red uniform to fry an egg for me. He didn’t respond at all, so I called him again. He then picked up the frying pan and forcefully scraped the leftover egg off the pan—some of it intentionally toward my direction. As a result, some egg residue landed on me. If this had happened at an ordinary street-side eatery, it wouldn’t have been such a big deal. But considering this is a hotel under a well-known brand, I really can’t make sense of it... Aside from these two issues, the room facilities, cleanliness, service, and food quality were excellent. 滿意度可以是100分的 , 除了這兩點 , 以致我把評分降至40分 ..... 4 月18號早上九時許我到 5 樓的餐廳吃早餐 , 看到了一處剛剛有客人離坐的窗口位置 , 便着侍應清理檯面一下, 那位女侍應很純熟的用抹布把所有食物殘渣掃到地上 , 不久我看到我不清楚是否同一位女侍應 , 清理我前面另一張枱時也是把一些食物殘渣直接掃到地上, 當中包括一些含汁液的蛋碎 , 之後並沒有清理地面 , 那是才是九時許 , 不少客人在那條走廊上行來行去, 如果不幸有客人踏在那些食物殘渣上並跣倒 , 不知道酒店是否要負上刑責 , 因為如果地面濕滑酒店必須擺上一些提示牌 。 前一天即是 4 月 17 日, 看到有一處是關於蛋類食物的, 我便著當時那位穿紅色制服的廚師煎一顆雞蛋給我 , 那位廚師並沒有給我任何反應, 我便再叫他一聲, 他便拿起那隻平底鑊, 用力的鏟走鑊上的雞蛋殘渣, 有一些是 故意向我的方向鏟來, 結果有一些雞蛋殘渣 掉在我身上。 如果是街上一些普通食店, 以上的情況絕不是問題, 但是想到這是一家著名品牌的酒店, 所以有點摸不著頭腦 .... 除了以上兩點問題 , 房間設施方面,整潔度,服務和食物質素倒是一流的
Dear guest, thank you for sharing your detailed feedback and for taking the time to highlight both your concerns and the aspects of your stay that you appreciated. Your observations are critical to us. We are deeply concerned by the description of table-clearing practices that neglected to prioritize floor hygiene. This is unacceptable and does not align with our training protocols. We have immediately reinforced strict guidelines with our housekeeping and dining teams to ensure all food debris is promptly and thoroughly cleared from floors, especially in high-traffic areas. Once again, we apologize for the frustration and inconvenience caused. Your feedback has ignited urgent action within our team, and we are resolute in ensuring this experience is never repeated. Thank you for holding us accountable—it is through honest critiques like yours that we grow and uphold the reputation of our brand.
The hotel facilities are excellent, especially the bathroom and room amenities. Location is great for walking and shopping. The service is good and the staff is friendly and attentive. Room is clean and tidy with beautify city view. Highly recommended for business and family trip.
Dear Guest, thank you so much for your glowing review! We are delighted to hear that you found our hotel facilities to be excellent, particularly our bathrooms and room amenities. We strive to provide our guests with comfortable and well-equipped accommodations, and it's wonderful to know that we succeeded in meeting your expectations. Thank you once again for your high recommendation for both business and family trips. We look forward to welcoming you back in the future and hope to continue providing you with an exceptional experience.
Good location and new
Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
Good location
Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.
急救物品欠。需要改善。但整體服務酒店地點早餐絕對好。青島選它是對了。
尊敬的客人, 感谢您的评论及对我们酒店的支持。您的评论我们已经及时向有关部门反映,并将会努力改进。所有宾客的反馈都是鼓励我们追求更高端服务的基石与动力。期待阁下再次光临青岛威斯汀酒店,我们将为您提供更优质的服务。
位置好,餐食好
尊敬的宾客,感谢下榻青岛威斯汀酒店,酒店位于城市中心商务区,紧邻五四广场地铁站E出口,人气购物商场万象城和城市地标五四广场近在咫尺,地理位置优越。同时,酒店各项设施服务均以让客人得到酣然好梦、舒畅身心、高效工作、活力运动、营养美味和妙趣玩乐的入住体验为目标,我们会不断努力提高,让您入住更加满意。期待您的再次光临!
酒店設備非常好,各項設施都很好用,床品非常舒服,在青島睡得最舒服的一晚了。每個服務人員都非常熱心盡責,體驗非常好,強烈推薦!地理位置也很給力,旁邊就是萬象城,離五四廣場和奧運會帆船中心都是步行可到的。有機會再來青島會想繼續住這家酒店。
尊敬的客人, 感谢下榻青岛威斯汀酒店。感谢您对酒店设施和床品的肯定,这是对我们工作最大的鼓励。威斯汀天梦之床是威斯汀酒店的品牌项目,期待您在入住期间拥有酣然好梦。期待您下次的光临,再次来体验威斯汀品牌的高品质服务。
不錯的體驗﹐位置近地鐵及大型商場﹐雖然發生冷氣不足的小問題﹐但員工非常積極解決問題﹐各服務員也主動提供協助﹐特別前台職員及餐廳侍應生﹐早餐食物豐富﹐座位寛濶﹐一定會介紹朋友入住。
尊敬的客人,感谢您选择入住青岛威斯汀酒店。感谢您对酒店服务和餐饮感到满意。酒店致力于提供营养美味的早餐食品,为您开启活力新一天。我们会不断努力为您营造更超值的入住体验,衷心的期待能再次为您服务。
一出地鐵站就是酒店大門,去各個景點很便利,附近有萬象城,購物和吃飯都非常方便,第一次入住westin品牌的酒店,房間設計新穎和舒適,有海景亦可看到五四廣場,大部份員工非常有善,亦主動提供協助,只是離店前受到一名職員很不禮貌的對待,令人感到失望
尊敬的客人, 感谢您抽出宝贵的时间给我们点评,您对我们地理位置和环境设施的认可是我们不断进步的最大鼓励,您提出的建议我将会转达给相关部门,并尽最大努力做出改善。很抱歉在您入住期间给您带来的种种不便。我们诚挚期望未来能有机会欢迎您再次光临我们的酒店,以便让我们为您奉上更好的服务。
地鐵站口,鄰近公交車站,出行方便,到很多的景點也不遠,酒店對面是萬象城商場。服務員態度也很好,房間設施很整潔,但是床墊較軟,最奇怪是椅子只有一張,房間的空間絕對可以放多些椅子,就連沙發也可放,這樣設計令人感覺很差,降低酒店的級數。
尊敬的客人, 感谢您抽出宝贵的时间给我们点评,您对酒店地理位置和服务的认可是我们不断进步的最大鼓励,您提出的房间设施的建议我将会转达给相关部门,并尽最大努力做出改善,期待与您的下一次见面。
我們訂了2個房間不吸菸房,1間有很濃的煙味,另一間就有陳舊髒髒的味道。房間間隔奇怪,一間裡面有跑步機和瑜伽波,另一間有書桌但很黑。位置倒是一流的,一出門就是地鐵。很方便。性價比比其他我住過的WESTIN低。
尊敬的客人,感谢您抽出宝贵的时间与我们分享您的入住体验。对于您此次入住遇到的困扰我们深表遗憾和歉意。您提到的几点问题,我们已经记录并反馈给相关部门跟进调查。您的反馈和建议将帮助我们不断完善我们的服务,我们会继续努力,为宾客提供无微不至的个性化服务。请接受我们真诚的邀请,希望有机会为您展现更好的威斯汀品牌服务
“最高!”
love this place and lovely place to stay
Thank you for taking the time to share your valuable comments with us. We hope that you enjoy your stay in Qingdao and look forward to have the opportunity to welcoming you back.