クチコミ 147 件の総評
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クチコミ 147 件の総評
4.5以上『最高!』 (29)
4~4.5『素晴らしい』 (5)
3.5~4『とても良い』 (5)
3~3.5『良い』 (4)
3未満『少しがっかり』 (0)
Clean&Good Services
good hotel and good breakfast. It is quite confused since the lobby area is on 27th floor.
Good location and facilities.
Dear Value guest, we are grateful that you gave us such a positive review. Thank you for your kind words, and we're happy to hear that you had a great time. Your review validates the daily effort we put forth, which is our top priority: customer satisfaction. We enjoyed having you as our guest, and I hope we get the chance to have you again. Whenever you return to Phnom Penh from your travels. With all due respect, Fairfield by Marriott Phnom Penh
Good location and good facilities.
Dear Value guest, we value the excellent review you wrote for us. We're glad you had a great time, and we will definitely let you know how much we appreciate your kind words. Our primary goal is client satisfaction, and your evaluation confirms the daily work we do to achieve that goal. It was a pleasure to have you stay with us, and I sincerely hope we get the chance to host you once more. Whenever your journeys return you to Phnom Penh. Regards, Fairfield by Marriott Phnom Penh
This is a brand new hotel with great view of the city. Surrounding the hotel, there is nothing much in terms of facilities and shops.
Dear Value guest, we appreciate your great review, which you left for us. We're happy to hear you had a great time, and we'll make sure to thank you for your kind words. Customer satisfaction is our top priority, and your review validates the daily effort we put forth. It was a pleasure to have you as our guest and I hope you give an opportunity in hosting you again. Whenever your travels bring you back to Phnom Penh. Sincerely, Fairfield by Marriott Phnom Penh
Cleaning room: after cleaning left dust cloth in a sink. And i request vacum cleaner. Restrant: after eat waiter clean up dishes after that he use customer napkin to clean his finger...
Dear Mr. Makie, I deeply value your time and would like to express my gratitude for the feedback you have generously shared. Ensuring a pristine environment in both our guest rooms and common areas is of utmost importance to us, and I sincerely apologize for falling short of your expectations during your recent visit. Rest assured, the matter regarding the dust cloth & waiter issues has been promptly addressed with our housekeeping and also F&B management department to prevent any recurrence. I sincerely hope that on your next visit to the area, you will grant us another opportunity to provide you with the exceptional guest experience that we constantly strive to deliver. Warm regards, Fairfield By Marriott Phnom Penh Guest Voice Team
Very good . When in Phnom Penh, it should be in Fairfield.
Dear Mr. FILEMON, Thank you for the time you took to share your experience during your recent stay with us. We consider it a pleasure to have had you as our esteemed guest, and we sincerely hope to have the opportunity to host you once again in the future, should your travels bring you back to Phnom Penh. With warm regards, Fairfield By Marriott Phnom Penh
環境及舒適度好
所有員工都親切有禮,有任何需要都盡力提供幫忙。這種服務我很少遇上,但有幸在這家酒店遇上。下次我一定再訂這家酒店。
Reasonable room rate, convenient location, cozzy room and good breakfast. Will stay again in next trip!
위생 좋고 조식이 괜찮아요
I slipped down in the shower room because of no floor protection mat. It was very slippery with soap bubbles. I almost was injured. Luckily No severe injury but pain on head and shoulder. Please make certain arrangements for avoiding that accident. Thanks
very nice
房間寬敞舒服離機場也近,下次過來柬埔寨這裡會是我的第一選擇
Brand new hotel while stay, everything nice but cozy. Half hr to downtown, close to airport, expecting the upcoming shopping mall next door. Comfortable and nice room.
EXCELLENT!!
Excellent staff ,great value for money
Dear Nicolas, We truly value the time you invested in telling us about your recent visit to our hotel. If your travels bring you back to Phnom Penh in the future, we would be honored to host you once more. We consider it a pleasure to have had you as our esteemed guest. Thank you very much. Fairfield by Marriott in Phnom Penh
Hotel facilities is perfect but location so far from convenience store
good service
There is nothing nearby the hotel especially arriving late night. To my surprise there isn’t any matches or lighter avail if you are smoker which I found it ridiculous. I am always abide the rules and only smoke at designated area but all the lights are switch off. Breakfast was really average and room price are overpriced. Room are rather small though and the amenities are really basic not even a cotton buds after shower. Staff was decent though and all they have is the bowl noodles which you have to buy from the reception. Really average hotel which is by Marriott.
Dear Valued Guest, Thanks for sharing your experience at Fairfield by Marriott Phnom Penh. I understand your disappointment with the lack of amenities, late-night food & beverages options, and overpriced rooms. It's definitely concerning that there weren't any matches or lighters available, especially for smokers who only want to use designated areas. The lack of essential toiletries like cotton buds after showering is also inconvenient; however, this amenity is provided upon request which we are more than happy to provide, this is part of Marriott Sustainability program. We regret that we did not deliver a good impression on you and will ensure to share your concerns with our management team. Kind regards, Fairfield by Marriott Team
Nice hotel
Dear Value guest, we appreciate you taking the time to let us know about your stay with us. We appreciate your kind words in your review. We are delighted that you enjoyed your stay with us, and our team will be delighted to read what you had to say. I hope you choose to stay with us again when your travels bring you back to Phnom Penh. Sincerely, Fairfield by Marriott Phnom Penh
New bulid hotel. Near future will be more convenience when shopping mall is available. Room design is impressive. Faclities are all from famous brand.. Breakfast also ok but maybe not so many choices, need to improve. Swimming pool isnot yet available. All staffs are good at English.
Dear Valued Guest, Thank you so much for your review of Fairfield by Marriott Phnom Penh! We are thrilled to hear that you enjoyed our service and found our luggage storage to be awesome and friendly. We apologize for the new hotel smell. We are still working on getting rid of it, and we appreciate your patience. We are committed to providing our guests with a comfortable and enjoyable stay, and we are always looking for ways to improve. We hope that you will consider staying with us again in the future. We are confident that we can provide you with an even better experience next time. Sincerely, Fairfield by Marriott Phnom Penh
“良い”
Toilet was not good. No door for toilet. Toilet should have seperate door