クチコミ 597 件の総評
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クチコミ 597 件の総評
ブリュッセル南駅の中にあるのでとても便利で良かったです。 お洒落でモダンで綺麗なホテルで室内も清潔で本当に素晴らしかったです。 格安で予約出来て凄く良かったのですが、料金を前払いしているのにチェックインの時に預かり金?50ユーロをクレジットカードから引かれ、チェックアウトの時戻って来なかった事がちょっと理解出来なかったです。 それから、トイレットペーパーのホルダーが壁から外れていたので、凄く使いにくかった事が残念でした。 その2点を除けば快適なホテルだと思います。
Midi駅とつながっており、鉄道旅行にはベストなロケーション
If you want a place to bridge your train travel this is the prefect spot. Direct located in Midi it a short walk front and to the trains. Various dinner options are available in close proximity. The breakfast is well sorted so you should find what you are looking for. Staff is well trained, knowledgeable and always ready to help. For work the room layout is not optimal so do not plan lengthy meetings or document work while there
Stayed for 5 nights. The hotel is adjacent to the Midi Station which offers good connectivity if you plan to take trains. However, the area around the hotel is very dirty and sketchy. There is nothing much to see around except the Sunday Market which was nice to buy fresh produce. I had to change my room after check in as the room AC was not working. Otherwise the staff and the breakfast were nice.
Dear Guest, Thank you for your review. We are delighted to learn that our team members provided excellent service throughout your visit, and that you enjoyed our extensive breakfast selection that starts from 6 AM daily. We sincerely regret that some aspects of your stay did not meet your expectations. Our maintenance team has addressed the air conditioning concern you experienced, and we appreciate your prompt notification which allowed us to relocate you to ensure your comfort. Finally, we are pleased that you found our strategic location advantageous, with direct access to the Eurostar terminal and excellent transport connections. The vibrant Sunday market nearby indeed offers a wonderful selection of fresh local produce. We look forward to welcoming you back for a more satisfying experience. Best regards, Jade-Niota, Guest Relation
Check-in delay caused by CS asking many questions
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for any delay during your arrival process. Our dedicated team strives to provide thorough and efficient service while ensuring all necessary information is properly collected for a seamless stay. We hope you were able to appreciate our premium location in the heart of Brussels, with direct access to the Eurostar terminal and excellent connections to the historic city center. We look forward to welcoming you back for an enhanced experience. Best regards, Jade-Niota, Guest Relation
Stayed 1 night for a layover between trains - hospitable staff, good amenities (especially the toiletries provided), clean room and comfortable bed/pillows.
Dear Guest, We sincerely appreciate your wonderful feedback about your recent stay with us. We are delighted that your experience at Pullman Brussels Centre Midi was so memorable. It fills us with pride that you valued our prime establishment, from our welcoming personnel to our premium accommodations. Our strategic position within Brussels-Midi station makes us an excellent choice for travelers, while our carefully selected C.O Bigelow toiletries and premium bedding ensure maximum comfort during your stay. We look forward to welcoming you back on your next journey through Brussels. Best regards, Jade-Niota, Guest Relation
Good location Good room
Hello Guest, Thank you for sharing your experience with us. It is wonderful to hear that your stay at Pullman Brussels Centre Midi met your expectations. We appreciate your kind remarks about both the accommodation and our prime location, which offers easy access to the Eurostar Terminal and the city’s main attractions. We hope to have the occasion to welcome you back. Best wishes, We hope to have the occasion to welcome you back. Best wishes, Jade-Niota, Guest Relation
Room was great although housekeeping service could be improved. There was one occasion where the towels were not replaced but the hotel staff did respond promptly. All in, would still recommend a stay.
Dear Guest, Thank you for sharing your feedback with us. We are delighted that you enjoyed your room, designed with modern comfort and featuring amenities such as spacious showers and serene city views. However, we apologize for the oversight in replenishing your towels during your stay. Our standard practice includes daily housekeeping to ensure guest comfort unless otherwise requested, and we have reinforced this with our team. Nonetheless, we are pleased that our staff promptly addressed your concerns, reflecting our dedication to attentive service. We would love to welcome you back for another seamless stay. Warm regards, Jade-Niota, Guest Relation
Magnifique hôtel, employé(e)s trés accueillants et professionnelles.
Cher Hôte, Nous vous remercions d’avoir pris le temps de partager votre avis. Nous sommes ravis que l’accueil chaleureux et le professionnalisme de notre équipe aient contribué à rendre votre séjour agréable. Votre retour nous encourage à poursuivre nos efforts pour offrir un service attentionné et de qualité à chacun de nos visiteurs. Nous espérons avoir le plaisir de vous recevoir à nouveau prochainement. Très cordialement, Jade-Niota, Guest Relation
I’ve been here a number of times and has always been a solid stay with great staff
Hello Guest, Thank you for sharing your experience with us. It is wonderful to hear that you consistently enjoy your visits at Pullman Brussels Centre Midi. We appreciate your kind words about our team’s professionalism and dedication, as well as your overall satisfaction with your stays. Our staff members strive to provide attentive and welcoming service to ensure each guest feels well cared for. We hope to have the occasion to welcome you back. Best wishes, Jade-Niota, Guest Relation
The location is fantastic, next to the train station so that you can come from another city or country by train, or travel direct from the airport. Very close to the major attractions of the city. Lots of places to eat nearby, if you dont fancy the restaurants in the hotel. Great rooms, fantastic staff.
Dear Guest, We are grateful for your feedback. It is wonderful to hear you had such a pleasant stay at Pullman Brussels Centre Midi. Your appreciation of the hotel's convenient position within the station and its easy connections to both the airport and various notable city attractions is truly valued. We are also delighted that the comfort of our rooms and the dedication of our team met your expectations. Nearby dining options along with our own restaurants are offered to ensure a variety of choices for our guests, and it's satisfying to know you found these helpful during your visit. We look forward to seeing you again. Best wishes, Jade-Niota, Guest Relation
Good location, right by the train station. Can walk to central 15 mins but need to be careful a bit. The room is nice and clean, just can't control the air con temperature, it was cold. Overall, great!
Dear Guest, Thank you for sharing your feedback with us. It is wonderful to hear about your recent stay with us. We are delighted that you appreciated the cleanliness of your room, a standard we strive to maintain through daily housekeeping for all our guests. We regret that the air conditioning did not meet your comfort needs. Our rooms feature individually controlled units, and our team is always available to assist with adjustments or provide additional amenities like fans upon request. Finally, we are pleased you found our location convenient, steps from the Eurostar Terminal and seamlessly connected to public transportation for exploring Brussels. We look forward to welcoming you back. Best regards, Jade-Niota, Guest Relation
Very good location if you are looking to stay near the train or Bus station. Luxurious Budget accommodation with good amenities. We walked to all the tourist attraction from the hotel.
Dear Guest, Thank you for taking the time to share your experience with us. We are delighted that your stay at Pullman Brussels Centre Midi met your expectations. It brings us great satisfaction to know that you appreciated our prime setting, comfortable accommodations and excellent amenities. Our establishment takes pride in offering direct access to the Eurostar terminal, making it a perfect choice for travelers seeking convenience and sophistication. We look forward to welcoming you back for another pleasant stay. Best regards, Jade-Niota, Guest Relation
Located in the train station
Dear Guest, Thank you for sharing your feedback with us. We are thrilled to hear that your experience at Pullman Brussels Centre Midi met your expectations. We are delighted that you enjoyed your stay and appreciated our prime location within Brussels-Midi Station, offering direct access to the Eurostar Terminal and seamless connectivity to European rail networks. We look forward to welcoming you back for another seamless stay. Best regards, Jade-Niota, Guest Relation
In term of the room service, need to improve as we need to call few time in order to get the things send to us. Which it did affect my view with Pullman as i have try other country and never encounter this kind of services before
Dear Guest, Thank you for taking the time to share your feedback about your stay with us. We truly value your comments about your experience at Pullman Brussels Centre Midi. We are delighted that you appreciated our prime setting, situated within Brussels-South railway station, offering direct access to the Eurostar terminal and excellent connections to the city center. We sincerely regret that our room service did not meet your expectations. Our team strives to deliver prompt and efficient service, and we will take your feedback into consideration to enhance our performance. We hope you managed to take advantage of our wellness center, open 24/7, and our two distinctive bars offering a selection of refreshments and light meals. We look forward to welcoming you back for a more seamless experience. Best regards, Jade-Niota, Guest Relation
A very convenience hotel that locate at the train station. You can easily get foods and travel to another town easily. Room is clean and breafast is nicr.
Dear Guest, Thank you for sharing your feedback with us. We are thrilled to hear your experience at Pullman Brussels Centre Midi was enjoyable. It’s wonderful to know our location directly within Brussels-Midi Station, steps from the Eurostar terminal, added ease to your travels. Our team diligently ensures rooms remain spotless through daily housekeeping, and we’re pleased you appreciated the breakfast buffet’s diverse offerings, including vegan options and an express service at Baron Bar for early departures. We look forward to welcoming you back for another seamless stay. Kind regards, Jade-Niota, Guest Relation
It is the best choice for travelling by train that be a part in the train station then take a few minutes to arrive at platform . The room and facilities are standard of Pullman but I had some bad feeling by a cooker on the date of April 7 as he ignored to make fried eggs for my group therefore I had to ask a waiter to order for us.
Dear Guest, Thank you for taking the time to share your feedback about your stay with us. We are delighted that you appreciated our comfortable accommodations, which maintain the high standards expected from our establishment. We sincerely apologize that your breakfast experience did not meet your expectations. Our breakfast team strives to deliver attentive service to all our guests, with a variety of options served from 6:00 AM every day. Finally, we are pleased that you valued our prime location within Brussels Midi Station, offering unparalleled convenience for train travelers with direct access to the platforms. We would be honored to welcome you back for another stay. Best regards, Jade-Niota, Guest Relation
We had a very pleasant stay here at Pullman. The hotel is connected to the Brussels Station which is very convenient. We booked a room for a night and it was very spacious, clean, and has got minibar also! The only minor downside was our room view that faced other guests room. Overall, I would highly recommend this place for anyone seeking accommodation nearby Brussels Station!
Dear Guest, We sincerely appreciate your detailed feedback about your experience at Pullman Brussels Centre Midi. Your satisfaction brings us great joy. We are delighted that you found your accommodation spacious and immaculate, complemented by thoughtfully stocked refreshments in your private minibar. Regarding the room outlook, our establishment offers various views including city panoramas and the elegant station architecture. We encourage our visitors to specify their preferred view when booking. Finally, our strategic position within Brussels Station continues to be one of our greatest assets, offering unparalleled convenience for travelers. We look forward to welcoming you back for another pleasant stay. Best regards, Jade-Niota, Guest Relation
Stayed here for few nights as our first time here in Brussels. The location was perfect if you travel by train or Metro all around Belgium. Staff was friendly and helpful. Check in was a breeze and breakfast was sufficiently nice.
Dear Guest, Thank you for sharing your experience with us. We are thrilled you chose our hotel for your first visit to Brussels. It was our pleasure to provide you with seamless check-in services through our 24/7 reception and attentive team members. Our prime location inside Brussels-Midi station, just 30 seconds from Eurostar connections, aims to make urban exploration effortless for travelers like yourself. While we maintain high culinary standards with breakfast options starting at 6AM, we also offer express breakfast alternatives at Baron Bar for guests seeking quick morning solutions. We would be honored to welcome you back on future European journeys. Warm regards, Jade-Niota, Guest Relation
Centrally located in station and easy to go anywhere since all transportation are provided.
Dear Guest, Thank you for taking the time to share your feedback about your stay with us. We are delighted that your experience at Pullman Brussels Centre Midi was satisfactory. We are pleased that you appreciated our prime setting and excellent connectivity, as our establishment offers direct access to the Eurostar terminal and numerous public transportation options within walking distance. We look forward to welcoming you back for another pleasant stay. Best regards, Jade-Niota, Guest Relation
Every thing was great until 1 staff was pretty rude to us. I hope it's not discrimination with racism issue.:) By the way, it would be nice for the office of hotel to check and I think training helps. For the sake of other travelers that will come to stay at your hotel.
Dear Guest, Thank you for sharing your feedback with us. We sincerely appreciate you taking the time to share your impressions of your stay with us. It is gratifying to hear that you found the hotel's ambiance comfortable and valued its prime setting close to the Eurostar terminal, which makes it exceptionally convenient for travelers. However, we take very seriously your remarks about the conduct of one of our team members. Such behavior is not aligned with the standards we uphold, and we emphasize cultural respect and equality in our training. Finally, it is our hope that you also enjoyed the various amenities and services that contribute to a pleasant experience at Pullman Brussels Centre Midi. We look forward to welcoming you back. Best regards, Jade-Niota, Guest Relation
Big room , nice service and good location
Strategic location for travellers, as you often need to travel to other parts of Belgium by train, definitely worth for its strategic location but room maintenance wise should be improved, our bathroom door is faulty but no one can help with this and we have to bear to shower with opened doors for two consecutive nights, be sure to request for room changing when you find out about this, which they are not able to arrange for us that time.
Near to the tube station. Decent hotel for a short stay. But do take note outside the hotel there’s many homeless people. Just be extra careful at night. But the hotel is good.
very convenient location as its beside the central train station. Cons are its going to have shady people around and the adjacent areas are going to feel shady. Rooms are a bit run down, found huge yellow stains all over the room on the lamp shade and window curtains. Otherwise place is pretty clean. The design of toilet being separate from shower/basin is understandable but does it have to be all the way on the other side? Would be great if there are usb charging ports, and secured wifi as opposed to open wifi.
Courteous staff, spacious clean room, good location
Hotel is a good choice but is not near the central of activities. You need to take a metro or walk 25 minutes to the central station.
Overall, it was ok. Good room and really nice staff. However, there was just noise coming from the aircon
Loved the proximity to Brussels midi. The area was quite rough. The moules across the road were fantastic. The in house restaurant was abysmal. Felt like a second class citizen. Service a total bypass. The response when questioned "we had a VIP group in the other room" I was hoping to entertain corporate guests the following night. But could not take the risk
Convenient Location and Helpful Staff This hotel offers an unbeatable location for travelers, as it's located directly inside Brussels Midi (South) train station. You can access the hotel without stepping outside, which is a major plus for those with luggage or during bad weather. The staff are friendly and helpful, ensuring a smooth stay. While it’s just a 25-minute walk or a 5-minute train ride to the city center, I would recommend taking the train at night, as the area around the station can feel a bit unsafe after dark. Overall, it's a great choice for convenience and proximity to transport, but be cautious when walking in the surrounding area at night.
Not that expensive considering location and level of hotel. Beautiful rooms and nice staff. Just above the station, which has a supermarket and some cafes. Quiet. Around the station there seemed to be a lot of homeless / dodgy looking people. A 25 minute walk to Grande Place. Overall great!
Its location is the best with a few minute walk from the train platform. Breakfast is good but can be improved by increasing the variety of foods. Staffs are nice and helpful.
Total are excellent , front desk staff . I stay 2 nights , the room is clean for day one , day 2 a bit late clean up.
If I could submit a photo I would… how this was missed I do not know.. complained twice and nothing done about it…not four star cleanliness or staff to sort out the problem…
They always make sure we're clearly informed and take the initiative to help🫶🏻
Is good for travelers looking for location convenience. You can directly access the hotel via 5 min walk in the Midi station, so it’s fine to take train but not taxi in the airport.
The location is extremely bad unless you’d like to travel by train. Cause it’s connecting with the midi train station. The hotel is very good, clean m, the staff is nice, but if you need something from them you should ask twice to have it. But it’s ok I recommend this hotel if you’re traveling by train and one more thing .. the bar in 1st floor is amazing 🤩
Absolute perfect location if traveling by Train. Staff were super helpful and rooms very comfortable.
I checked into a room where the shower clogged and water overflowed. Housekeeping was not attentive but front desk was quick to change to the next room to reduce inconvenience. Proximity to train stations was my main reason for choosing it.
Good convenient restaurant with great service
Very basic room. Poor ventilation. HVAC extremely inefficient air flow..
We had a comfortable stay in Pullman. Hotel is at the station itself which gives you advantage of connectivity with Brussel as well as to nearby stations like Bruges and Ghent. Breakfast was even good and had some French and Belgium dishes .
Seamless connection if travelling from Eurostar . Hotel facilities is ok and staff can be friendlier
Very convenient location
The hotel just next to train station very convenient, room was small but nice for 2 persons. Overall was good
Perfect location it travelling by trains or Eurostar, breakfasts were very basic and overcrowded, felt like you were eating in a youth hostel.
Super easy to go everywhere. Breakfast was great, well designed room and bathroom. It was truly a comfortable stay at Pullman Brussels Centre Midi.
The hotel is a stylish with modern ID and conveniently located hotel next to the Brussels Midi train station. The rooms are comfortable with great city views, and the restaurant, Victor, offers delicious, locally inspired cuisine. The attentive staff ensures a pleasant stay for both business and leisure travelers. If you're looking for a modern and well-situated hotel in Brussels, Pullman is an excellent choice.
I reccomend this hotel who visits Brussels. Good location, perfect breakfast, very good staff that always try to help you. I enjoyed my visit and stayint at this hotel.
“駅直結のロケーション”