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クチコミ 289 件の総評
Don't waste you money and time, shit hole. Everything about this place sucks. I made mistake don't make yours.
We would like to thank you for taking the time to share your recent experience with us Novica. We appreciate having the opportunity to address your feedback directly. With regards to the concerns you experienced with our team, we would love the opportunity to discuss this with you in more detail. We look forward to welcoming you back again in the future to show you the improvements we have made.
The room was great and clean. My negatives are there was no cutlery and plates etc at all and that we have to pay extra for parking in the building. It should have been included in the room rate
Spent 20th wedding anniversary and received a bottle of sparkling wine and a box of chocolate upon mentioning the event to the front desk on check in ^^
Thank you for the excellent review Kyung-A, we really appreciate it! We are thrilled to hear you had a lovely experience during your stay. We look forward to welcoming you back very soon!
Value for money 💰 free bus into the city
Thank you for taking the time to review your stay with us Denise! We are pleased to hear you enjoyed your time here and look forward to seeing you again in the near future!
Did not enjoy being herded out of my room far earlier than I was lead to believe on check in. It ruined an otherwise near perfect stay.
Great hotel, easy location and easy to access car park. Rooms were great for the price and the staff were super helpful. We had to cut our stay short due to lockdowns and such, but they were super understanding and helpful with sorting out a refund. Would happily recommend this to anyone and will stay there again ourselves in future.
Thanks for the wonderful feedback Luke. We are delighted that you enjoyed your stay with us. We have a great team and we are pleased that you have taken the time to highlight their efforts. We look forward to your return.
Friendly customer service. Value for money.
This is always my first choice when I come to stay in Wollongong, staff are great and very helpful, the Studios and Apartments are a great size and very comfortable
Great location close to the beach, restaurants and all amenities. Bring a HDMI cable and laptop to stream movies on the TV in the room. Only cons were: - Bit of a food smell when entering the room - Damage to paint on walls. Bit of wear and tear - Can hear noises from neighbouring rooms.
We (10 people in 4/5 rooms) stayed at the Adina for 2 nights for a family function last weekend. Yes, some of the basins have hairline cracks, and yes, parking is difficult if you come home late, but this was more than made up for by the friendly and helpful staff (the young lady on the front desk and Belinda in particular), who went out of their way to assist us, including finding things that we'd accidently left behind and even find us a parking spot on site because we had so many boxes and bags due to the things we needed for the wedding. It was very much appreciated!! Our booking changed several times over the months and every time I rang to query/check/change things they were on the ball, happy and very helpful, and sorted our complicated room arrangements to perfection. Two bits of advice: book as early as you can - they (deservedly) fill up quickly, and it's much cheaper months out; plus try for a room on the quieter side -it got a bit noisy on the street side one night, but family in other rooms didn't even hear anything at all. I would most certainly come again.
This is my first choice to stay in Wollongong, I stay here while visiting family, their cleaning standards are so much higher than others in the light of Covid 19, they really impress me and the staff are so friendly and helpful
Decent location but rooms are hot and miss few dirty out of date rooms Iv stayed 3 weeks now and been in 5 rooms 2 because I had to change rooms it’s inconvenient because of negligence by hotel
Week one of my stay was great second week of a 3 week stay business days stay I got a dirty out of date room
Hi Darrell, I am disappointed to hear that you were not happy with your room on this occasion. Our team are available 24/7 to ensure that your stay is as comfortable as possible. I only wish we had had the opportunity to resolve this matter for you whilst you were still at the property. Please let us know in the future if there is any way we can make your stay more comfortable. Regards Sean McKinnon Hotel Manager
My mum and I stayed for one night and had no complaints - The room was spacious, Clean, modern, beautiful bathroom and firm bed. We rang ahead to ask if we could get into our room early as we had a wedding, and the staff were very accomodating. Short walk to the beach and right around the corner from shops.
The apartment was very modern and very clean. Great location - you can walk to nearby reataurants, shops and Steelers Club. Lovely staff.
We had a great stay! The rooms were very spacious and perfect for our family. Kids loved the spa and pool! Rooms were cleaned daily and the kitchen was well equipped. Only problem was we weren't advised the gym was closed when we booked (this was one of the reasons we selected the accommodation). Might be worth checking prior to booking if this is something your after. Other than that it was a great stay!
Lovely and spacious rooms with all the facilities you need. Great central spot to beaches, shopping, restaurants and attractions. Would definitely recommend
Very clean and spacious apartments. Service daily. Very friendly staff. Fantastic location. Close to some wonderful restaurants an cafes.
This Adina is top of the tree...very handy location, great service and amenities
Great location, great reception staff, clean-ish. Mattress very uncomfortable.
Room was incredibly clean, Staff members very helpful and friendly. Would definatley return, or use the chain elsewhere.
The stay was decent. The studio is nice and big with a nice big bathroom. The negative thing I have to say is that the gross stains on the lamp shade just didn’t sit right with me.
This hotel was impressive. The location was fantastic, close to restaurants, supermarkets, the mall, and the beach. It was clean throughout, and the rooms were spacious and clean. Good value for money
Cleanliness of facility
Booked as it had a pool. Told on checkin that pool unavailable, and that I should have known. Agoda didnt mention anything about this. Room clean, but very dated. Was given 2 hours extra check out, reception apologetic at check out. Not their fault. TBH felt ripped off as its not worth $210 a night.
Had a great stay! Been very clean, spacious. My only negative would be the charge for the parking. Would have been perfect if parking onsite is free for guests! :)
Walking distance to variety of food, entertainment. Well equipped would be comforatble here for a week with little kids as room had a table and chairs as well as beds
We were very impressed with Adina and proximity to the church, beach and restaurants.
The Adina is centrally located in Wollongong CBD and the rooms are spacious and clean. The pool, spa and sauna area are nice and the hotel staff are friendly and efficient. The only downside of the hotel is the noise from revelers at the nearby Harp Hotel. We stayed on a Saturday night which no doubt made things worse, but it was very distracting and went on until the small hours of the morning.
Didn’t supply towels for 4 people even though upgrade was through motel, didn’t supply any bedding til we searched for it 10pm at night ( they didn’t realise ) even though we paid extra a few hours earlier for the upgrade $700 plus for 2 nights .. we get 2 boxes of ice creams and blocks and they melt as the freezer doesn’t freeze!! Don’t stay in room 608 So bad for the amount they charge and the rating they have .
We stayed here on our wedding night. The room was good and staff left us a card, champagne and chocolates to congraulate us. Can't fault them.
the only con was the $15 per night parking fee
The location is very strategic as it is located near the Wollongong central. The room is clean, beautiful, new and modern! My family and my boyfriend's family are very satisfied with the apartment. Will definitely stay here again if travelling to Wollongong in future.
As nice as a 4 star hotel plus has all things a serviced apartment has
Would stay again
Clean apartment with good facilities but the drawback was the exorbitant $15 overnight parking that wasn't waived for hotel guests!
Very Clean & Comfy Room , Staff was very polite and helpful. Couldn't have asked for anything more. AAA+++
Best bed of any hotel I’ve stayed in. Negative for me was having to pay additionally for parking.
Excellent location, we will definitely be back!
Pros- Comfy bed, clean, wallu
I made the booking only 3 days before arrival for one night at the end of the Easter weekend, it was great value and it's my third stay here, I usually find this the best value in Wollongong, you get a great big room, I just book the studio and the pool is very good for my exercising, it's my first choice when staying in Wollongong
Great location, fabulous and friendly staff and the room was beautiful.
The Studio I booked was very comfortable and spacious, the pool is very good, parking and location great also, the only down side was the large Bowl and platter on the upper shelf had not been used for a while, so they were dusty, a bit more scrutiny from housekeeping is needed here, but otherwise I enjoyed my stay here
Good size room, no shampoo but everything else was there
A one night stay while visiting family pre Christmas, the Studio was large, very clean, the shower over bath I didn't like but they supplied a non slip mat very quickly along with an extra towel to use at the pool. Only problem was being allocated a room still occupied, this happened as the previous guest was going to move to a one bedroom but changed their mind, staff solved the problem quickly, the pool was great, good restaurants close by as well as Aldi Supermarket, will stay here again
Close to beach and shops. Friendly staff. Large room. A little dated.
Our one bedroom apartment was dirty, dusty and uncomfortable. The lounge was so horrible I couldn't sit on it, air conditioner didn't work, the bed head was falling apart, no sheet on the bed just doona.... then as we went to leave, the dishwasher wouldn't work! We had stayed before only 10 months ago, and was more than happy. Not sure what's gone wrong... never again!
One bedroom was pretty huge and got a good price of $150, would have been uphappy if I'd paid more as woke to traffic at 5am as insulation/glazing is inadequate.
convient to everywhere. nice restaurants around .
“Quick getaway ”
Adina Apartments are very clean and very central to all that's happening in the Gong The staff are just lovely and nothing is too much trouble Our stay was brief and only overnight I would love to have a few nights there and explore all that Wollongong has to offer Perfect apartments for a quick break or a longer stay.
We are delighted to hear you had an enjoyable stay with us Sandra! Thank you for sharing your experience, as we love nothing more than hearing our guests have had an amazing stay and trip in Wollongong. We look forward to welcoming you back again soon!