クチコミ 1523 件の総評
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クチコミ 1,523 件の総評
清潔なホテルに宿泊する、便利に行動できる、部屋である程度食事ができる、ということを十分に満たしています。過剰なサービスや「ホテルの格」などを求めなければ大変お勧めです。
スタッフがフレンドリーで部屋も清潔で快適に過ごせました。
ホテルの部屋は広く、ミニキッチンがついていて、ビジネス向けというより中期滞在する旅行者向けのような気がしました。ホテルのすぐ近くにコンビニがあったのでどうにかなりましたが、品ぞろえはイマイチです。複数で宿泊すればお得感ありですが、単身にはちょっと高め。グループやカップルでの旅行にはオススメかもです。
繁華街へ行くにもカジノへ行くにも徒歩圏ですので非常に便利です。ユーレカタワーはホテル近くに位置しています。ホテルの部屋は広く快適です。
スペンサー、エリザベスストリートなど繁華街へは徒歩で行けるのはとても便利でした。カジノも徒歩で行けますし、ユーレカスカイデッキはホテルの隣にあります。 オーストラリアホテルはほぼ共通ですが、アメニティグッズのうち、歯磨きセットは用意されていませんので注意が必要です。 コンセントアダプターはフロントですぐに借りることができるので日本から用意する必要はありません。
シンプルな部屋でキチネット付きとあるが、ガスレンジ/IHヒーターは無いので電子レンジで暖める程度の料理しかできない。皿やカトラリーは有。コインランドリーが3階と11階にあるが台数は少なく、3階の洗濯機は故障中だった。各3ドルで1ドル硬貨のみ使用可。最寄駅はフリンダース駅で橋を渡って5分のところにあり、途中川沿いのプロムナードの散策や遊覧船の往来も楽しめる。ユーレカタワーの隣りにあり、カジノへも歩いて10分。道を挟んで向かいのランガムホテルの隣りに小さなショッピングセンターがあり、レストランやフードコートもあるので便利。コンビ二は川沿いにクラウンホテル方向に歩くと5分くらいのところにある。フロントスタッフの応対は普通。最初に割り当てられた部屋に行ってみると使用中の部屋だったためフロントにクレームを言ったが、謝罪の言葉は一切無かったのが残念。しかしながら総合的にみればロケーションの良さからリーズナブルなホテルだと思う。
安くて無駄を一切省略したホテル。出張で定期的に渡航しているのでここは便利です。街中へのアクセスも列車の駅下を通過して簡単に行けることが最大の魅力、川沿いは景観がよく散歩したり、朝走るには絶好の環境です。ホテルの中の設備は華美ではありませんが、出張程度ならば何ら問題ないレベルです。
オーストラリアの朝は早く、夕方5時には観光スポットは全て閉まるので 早朝からの観光となります。必然的にホテルにいる時間はないので、今回立地の良さで決めました。部屋は普通のビジネスホテル並みですが、歩いて駅やCITYに行けるし、途中(駅裏)には川が流れた綺麗な場所もありました。 ただエアコンの音がうるさかった。フロントで道を訪ねた時、クレームしましたが、今、交換してるんです。部屋を変更しますが...と言われましたが、面倒なので移らず我慢しました。 観光重視の方には最適なホテルでしょう、ひとつアドバイスとしてはチェックインした後に荷物を広げる前に、エアコンの音を確認してください。
朝ごはんが別料金なのは知っていましたが、どこにもその金額の表示がなく、なんとかく利用しにくかったです。部屋は清潔です。バスタブがないのがちょっと残念
何度も泊まっています。 (メリット) ・コンビニが近いです。 ・メルボルン中心部への電車の地下通路を通って5分以内。 ・川沿いは景観最高!散歩にピッタリ。 ・ネットも有料ですが、無線・有線ともに簡単に接続可能。 ・清潔・比較的広い室内。 (デメリット) ・浴槽ないです。 ・アメニティは必要最低限です。(歯磨きセット、髭剃りもちろん無し) ・朝食は食べたことないでがカフェスペースはないです。
午後2時までチェックイン出来なかった 最初から覚悟していましたが ホテル内では一切喫煙するところがない。
2泊しました。建物は近代的な造りで、清潔感もあって綺麗です。簡易キッチンがあるので、外食に飽きたら食料品をテイクアウトして、部屋でのんびり食事できます。フロントの女性はフレンドリーで、親切です。
very good
Great stay very clean and very comfy bed
Easy check in, great location, very clean.
4 stars but 1 star facility
We were not able to get Sky News on the TV, not sure if this was deliberate or not, but very annoying. And the tv was turned off at a certain time. We will be looking elsewhere for accommodation next time we visit Melbourne.
Very good location. Quite and clean Restraunts in walking distance
Great location in Southbank , a bit dated but very neat and tidy
Eden, whoassisted me for check in, was very welcoming and warm! You seldome see this now. She was very helpful with the questions I asked and offered options when I initially thought I don't have a physical bank card with me. Will definitely book there again!
good location, price is good, resonable. room is clean but just the leaking in the toilet, had to press many timea to stop leaking water.
Best location.
Stayed for a week to experience Australian Open. Was able to access tram to the tennis easily.Breakfast was excellent.
Good location Staff is just ok. Mostly short The women reception washroom in the mornings is dirty so avoid The room size is okay
Fantastic location. Staff is very warm and friendly and love the automation they have done in the chk in chk out systems
It's a small hotel with limited facilities. No fitness center ; no pool etc. Small neat clean rooms. Location is great ; right next to the Yarra River
Dear Revant, Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed our fantastic location next to the Yarra River—it’s one of the highlights of staying with us and offers easy access to many of Melbourne’s best attractions. While we may not offer some facilities like a fitness center or pool, we pride ourselves on providing comfortable rooms and a welcoming atmosphere. It's wonderful to know you found your room neat and clean during your stay. We hope to welcome you back for another convenient and enjoyable visit in the future! Sincerely, Anita, Reservation Sales Agent
Friendly staff and good location
Dear Tracey, Thank you for sharing your feedback. I’m happy to hear that you enjoyed our location and found the staff friendly. We look forward to welcoming you back for another great stay! Kind regards, Lucie
I had a good stay during my recent travel. However, my luggage was delayed by Qantas and delivered to the hotel later. Upon asking the staff, there was poor customer service to check if the luggage was delivered. I had spent a good 30 minutes on the call to Qantas before the staff went and checked the luggage room only to find out that my luggage was there. It would be great if customer service can be improved.
Dear Ravishay, Thank you for sharing your experience. I’m glad to hear that you enjoyed your stay overall, but I’m sorry to learn about the delay and inconvenience you experienced regarding your luggage. Your feedback highlights an area where we can improve, and I’ll ensure this is addressed with the team to provide more proactive and attentive service in such situations. I appreciate you bringing this to our attention and apologize for the frustration caused. We hope to have the opportunity to welcome you back and provide a seamless experience next time. Kind regards, Ross Chapman, General Manager
Location was fantastic. Rooms were clean and functional
Dear Sally, Thank you for your feedback. I’m delighted to hear that you enjoyed our fantastic location and found the rooms clean and functional. We hope to welcome you back for another great stay soon! Kind regards, Lucie
Arrived well before check in time and they were so accommodating with allowing to access the room early. Subject to availability. Very friendly staff.
Dear Kiani, Thank you for your wonderful feedback! I’m so glad to hear that our team was able to accommodate your early check-in and that you had a positive experience with the staff. We hope to welcome you back for another great stay in the future! Kind regards, Lucie
Hotel was decent and nice
Dear Anthea, Thank you for sharing your feedback. I’m glad to hear you found the hotel to be decent and a great value for money. We appreciate your comments and hope to welcome you back for another stay! Kind regards, Lucie
Good location. Reasonable price. Close to CBD and other attractions. Comfortable and easy.
Dear Andrew, Thank you for your feedback. I’m glad to hear that our location was convenient for you and that you found the room comfortable and reasonably priced. We hope to welcome you back for another easy and enjoyable stay! Kind regards, Lucie
We stayed here for 1 night because of the deal we got which included breakfast for $190. It's not a Crown Hotel where you feel special but a good location and price.
Dear Richard, Thank you for your feedback. I'm glad to hear that you found our location convenient and the price reasonable for your stay. While we may not have the luxurious feel of some other brands, we aim to provide a comfortable and value-driven experience. We hope to welcome you back for another stay in the future! Kind regards, Lucie
Room is clean, staff always wear a smile.
Dear Alma, Thank you for your wonderful feedback! I’m delighted to hear that you enjoyed the breakfast setting and found the room clean, with friendly staff to welcome you. We look forward to welcoming you and your family back for another great stay! Kind regards, Lucie
Hotel was fine for a short stay. One of the lifts was out of order which was inconvenient and as it is self serve checkin, there isn’t anyone around to help if you check in later in the day.
Dear David, Thank you for your feedback. I’m glad to hear that the hotel was suitable for your short stay. I’m sorry for the inconvenience caused by the lift being out of order and understand how this can impact your experience. While we do have express check-in, I’ll ensure your comments are shared with the team to improve our support for guests arriving later in the day. We appreciate your feedback and hope to provide a smoother experience for you next time. Kind regards, Lucie
Great location for our night in the city.
Dear Daniel, Thank you for your feedback. I’m so glad to hear that our location was perfect for your night in the city. We hope to welcome you back for another great stay in the future! Kind regards, Lucie
Hottest most airless room I have ever stayed in (and I travel for work).
Sorry Tony will look into it
Preset temperature that was not adjustable. Even my sth east asian mates could not believe it. I think it was 800 degrees in there
So sorry Tony, I sincerely apologize for the discomfort caused by the room temperature. I will make sure our maintenance team check it out.
Very good
Dear Edbert, Thank you for your wonderful feedback! I'm thrilled to hear that you had an exceptional stay. We look forward to welcoming you back in the future! Kind regards, Lucie
Fantastic location just off Southbank, look forward to my next visit
Dear Kerry, Thank you for your fantastic review! I’m so glad you enjoyed the location and had a great stay. We look forward to welcoming you back for your next visit! Kind regards, Lucie
Very near to the city, Flinders Station, Southbank. Value for money. Always stay here when visiting Melbourne
Dear Wicaksono, Thank you for your kind review! We’re delighted to hear that our location worked so well for you, and we truly appreciate your continued loyalty. We look forward to welcoming you back on your next visit to Melbourne! Kind regards, Lucie
what a beautiful location, right in the heart of most attractions. excellent customer service, spent two nights here and enjoyed every moment. room & bathroom out dated but still decent for the price and free upgrade for our birthdays and anniversary ❤️ we will be back!!
Dear Karlene, Thank you for your wonderful review! We’re thrilled to hear you enjoyed your stay with us and that we could make your special occasion even more memorable. It’s great to know that our location and customer service added to your experience. We look forward to welcoming you back for another stay! Kind regards, Lucie
Great location , comftable bed, nice dark room with blackout blings value for money can highly recommend
Dear Chris, Thank you for the fantastic review! We're so glad you enjoyed the comfort of our beds, the blackout blinds, and our prime location. Your recommendation means a lot to us, and we look forward to welcoming you back. Kind regards, Lucie
Good
Dear Amjad, Thank you for your review! We're pleased to hear that you had a good stay with us. We hope to welcome you back again soon! Kind regards, Lucie
Room was clean, staff were friendly and the location was A+ as we had a dinner reservation at crown it was less than a 5 min walk
Very good
Great location, excellent price, shower had lots of mould in it, and they left my old sheets sitting on the floor. But would stay again
Accessible to train station, trams. Many restaurants around south bank area. Close to crown and south wharf dfo. Many activities you can see, close to southgate. The room is spacious, clean. Comfy bed, pillows. Self service check in and check out which is cool. Had a great time staying in this hotel.
Dear Amy, Thank you for sharing your experience. I’m thrilled to hear that you enjoyed your stay and found the location convenient for exploring the area. It’s also great to know that you found the room spacious and comfortable. We’re happy to hear that the self-service check-in and check-out worked well for you. We hope to welcome you back for another wonderful stay in the future! Kind regards, Lucie
three girl friends stayed in a queen and sofa bed room, all we needed for a city stay-cation
“立地条件が良いホテル”