Moire Hoi An, Vignette Collection, an IHG Hotel By IHGのクチコミ

Xin chao Ms. Minako, Thank you for your lovely review. We're delighted to hear that you enjoyed the peaceful location of our resort and that our breakfast met your expectations. It's great to know you appreciated the separate bathtub and shower, allowing you to relax after a day of exploring. We hope to welcome you back soon for another comfortable and quiet stay in Hoi An. Sincerely, Bay Resort Hoi An Management

Xin chao Mr. Masatoshi, Thank you for your feedback. We're glad to hear that you enjoyed the service during your stay. We apologize for the inconvenience caused by the leaking bath. Rest assured, we’ve addressed the issue to prevent it from happening again. Your comfort is important to us, and we hope to welcome you back for an even better experience in the future. If there's anything else we can assist with, please let us know. Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Miho, Thank you for sharing your feedback with us. We're delighted that you found our hotel clean and appreciated the friendliness of our staff. We do apologize that the river view from your room was obstructed by a large tree. We understand how important views can be, and we’ll take this into consideration for future room allocations. We hope to have the opportunity to welcome you back and provide a more enjoyable river view experience next time. Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Yuriko, Thank you so much for your lovely review. We're delighted to hear that you enjoyed the stylish and calm atmosphere at our hotel. It's great that our location made it easy for you to explore the Old Town and enjoy a relaxing bike ride to the spa. We're also glad you took advantage of the complimentary drinks in the room and had a peaceful lunch. Our team works hard to maintain a relaxing environment around the pool, so we're thrilled you appreciated that as well. We truly appreciate your recommendation and hope to welcome you back soon for another relaxing stay. Sincerely, Bay Resort Hoi An Management

Xin chào Ms. Mieun, Thank you so much for sharing such a heartwarming and detailed review of your stay with us at Bay Resort Hoi An! We’re delighted to hear that you and your family had such a charming experience, from our convenient location to the friendliness of our staff. It’s wonderful to know that your child enjoyed the bridge walk to the old town, and that you found our smaller, more intimate setting to be comfortable and cozy. We’re thrilled that you had the chance to enjoy the beautiful river views and create lasting memories, whether it was during breakfast or on a bike ride around the neighborhood. We’re also happy to hear that the pool at night gave you a private, serene experience. It means a lot to us that you and your husband are planning to return on your next visit to Hoi An. We can’t wait to welcome you back! Wishing you and your family all the best until then. Sincerely, Bay Resort Hoi An Management

Xin chào Ms. Kosako, Thank you so much for choosing Bay Resort Hoi An for your honeymoon and for sharing your wonderful experience with us. We are truly honored to have been part of such a special occasion in your lives. It brings us great joy to hear that you had a smooth and pleasant interaction with our staff even before your stay and that our hospitality lived up to your expectations. We’re especially glad that you enjoyed our ever-changing breakfast menu, room service, and the beautiful setting of our resort. Your personal highlights warm our hearts! We’re thrilled to have contributed to unforgettable memories during your time in Hoi An, from relaxing at the spa to enjoying the pool and the proximity to the old town. Thank you once again for your kind words. We hope to welcome you both back for another memorable stay in the future! Sincerely, Bay Resort Hoi An Management

Xin chào Ms. Yoko, Thank you for staying with us and taking the time to share your experience! We’re thrilled to hear that your 6-year-old loved the pool and used it every day, and that your family enjoyed the clean, comfortable room and breakfast options. We sincerely appreciate your feedback regarding the room service timing. We’ll work on improving communication at check-in to make sure everything is clear and comfortable for our guests. We’re also glad to hear that your husband enjoyed his birthday pancakes—we love making special moments even sweeter! We acknowledge the challenge posed by the narrow bridge and your feedback about the shuttle service. We’ll review these aspects to enhance convenience for future stays. It would be our pleasure to welcome you and your family back to Bay Resort Hoi An on your next visit. Thank you again for your kind words! Sincerely, Bay Resort Hoi An Management

Xin chao Mr. Masaya, Thank you for your positive review. It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences. Once again, thank you for choosing us and we look forward to serving you again. Sincerely, Bay Resort Hoi An Management

Xin chao Mr. Keita, Thank you for your review. We're glad you found our hotel convenient with easy access to Hoi An city. We hope you had a great time exploring, and we look forward to welcoming you back for another enjoyable stay. Sincerely, Bay Resort Hoi An Management

Xin chao Mr. Miho, Thank you for your kind review. We're so pleased to hear that our team could assist during your stay, especially when your companion was unwell. It's wonderful to know you enjoyed the breakfast, the view of the market, and the relaxing pool. We appreciate your recommendation to enjoy a snack by the pool and are glad you found the laundry shop convenient. We look forward to welcoming you back for another stay in the future. Sincerely, Bay Resort Hoi An Management

Xin chào Mr. Naohiko, Thank you for choosing Bay Resort Hoi An for your first visit to Hoi An and for your wonderful feedback! We’re delighted to hear that you were very satisfied with our location, facilities, and the responsiveness of our staff. It’s great to know that you enjoyed the serene view of boats and lanterns from your room and that our breakfast offerings, including pho, enhanced your experience of the Vietnamese atmosphere. We appreciate your understanding regarding the language barrier and are pleased that communication in English worked well. We look forward to welcoming you back for your next stay in Hoi An! Sincerely, Bay Resort Hoi An Management

Xin chao Mr. Matsubara, We are absolutely delighted to be your "No. 1" on your trip to Vietnam. Thank you for highlighting our warm staff, complimentary minibar, and convenient location within walking distance of Hoi An. We're so glad you found comfort in returning to our clean hotel after experiencing the lively energy of the city. It’s wonderful to hear you enjoyed the YouTube access and the bathtub as well. Your recommendation means the world to us. We look forward to welcoming you back on your next visit. Sincerely, Bay Resort Hoi An Management

Xin chao Mr. Akiyo, Thank you for choosing Bay Resort Hoi An for your relaxing getaway and for sharing your experience with us! We’re delighted that our riverside location, excellent service, and your choice of the suite with the added perks like the airport transfer and massage made your stay enjoyable. It’s wonderful to hear that you appreciated the beautiful views and the proximity to Hoi An Old Town. We understand your concern about walking across the bridge with small children, which is why we've arranged a convenient shuttle bus service to the other side of the bridge for easier access. Once again, the hotel appreciates your kind words and look forward to serving you again in future. Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Akiko, Thank you for your kind words. We’re delighted to hear that you found our staff to be wonderful. Your appreciation means a lot to us, and we’re thrilled that we could make your stay enjoyable. We hope to welcome you back soon. Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Li, Thank you so much for your exceptional 5-star review. We’re thrilled to hear that every aspect of your stay exceeded your expectations. It’s wonderful to know that our service, room comfort, and location contributed to a memorable experience for you. We’re delighted that you enjoyed the smooth transport from the airport, the immaculate rooms, and the convenience of our location. It’s also great to hear that our complimentary mini bar and breakfast offerings added to your enjoyment. Thank you for highlighting the attention to detail and the friendly service from our staff. We’re pleased that the spa also made a positive impression. We truly appreciate your kind words and recommendations. We look forward to welcoming you back for another outstanding stay. Sincerely, Bay Resort Hoi An Management

Xin chao Mr. 裕也, Thank you for your kind review. We’re thrilled to hear that you enjoyed the upgrade to a villa with a pool and that the late check-out added to your comfort. It’s great to know that you found the room clean and your stay enjoyable. We look forward to welcoming you back to Bay Resort Hoi An in the future. Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Yuta, Thank you so much for your enthusiastic recommendation. We’re thrilled to hear that you enjoyed our location, the cleanliness of your room, the comfort of our pool, and the quality service from our staff. Knowing that you want to stay with us again truly means a lot to us. We can't wait to welcome you back to Hoi An for another excellent stay. Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Sumiko, Thank you for sharing your experience with us. We're glad to hear that you enjoyed your stay, even if it was just for one night. We appreciate your feedback about the bridge, and we're pleased that you found our hotel clean and the breakfast delicious. It's great to know that the complimentary water, snacks, and bananas added to your comfort. Relaxing by the pool sounds like a perfect way to beat the heat! We'd be delighted to welcome you back to Hoi An and assist you again on your next visit. Sincerely, Bay Resort Hoi An Management

Xin chao Ms. HIROKO, Thank you for taking the time to share your detailed feedback. We are delighted to hear that you found our staff kind and our facilities clean. Your positive comments are greatly appreciated and will be shared with our team, as they work hard to provide excellent service to all our guests. Once again, thank you for choosing us and we look forward to serving you again. Sincerely, Bay Resort Hoi An Management

Xin chao Mr. Teruyuki, Thank you for taking the time to share your feedback with us. We sincerely apologize for the delay in responding to your request for an extension of the check-out time. We understand how important prompt communication is for our guests, and we’ll work to improve this in the future. Your safety concerns regarding the bridge crossing are noted, and we appreciate your input, especially regarding families with children or elderly guests. At the moment, we are offerring the shuttle bus crossing the bridge with schedule. We're glad to hear that you found our interiors clean and our staff friendly. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. Sincerely, Bay Resort Hoi An Management

Xin chao Mr./Ms. Katsumi, We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. We appreciate your feedback regarding the smell from the market. We understand that this could be an inconvenience and will look into possible solutions to minimize its impact on our guests’ experience. Thank you for your patience and understanding. We hope to welcome you back for another great stay! Sincerely, Bay Resort Hoi An Management

Xin chao Mr. Yasuhiro, Thank you for your fantastic review. We're thrilled to hear that you enjoyed our location, breakfast, and staff. Your recommendation means the world to us. It was a pleasure having you stay with us, and we look forward to welcoming you back on your next visit. Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Nanako, Thank you for your kind words. We're glad to hear that you enjoyed the massage and appreciate your recommendation. Our team takes pride in providing relaxing and rejuvenating experiences for our guests. We hope to welcome you back for another soothing stay soon. Sincerely, Bay Resort Hoi An Management

Xin chao Mr. Hiromitsu, Thank you for taking the time to share your detailed feedback. We truly appreciate your candid comments, as they help us improve and enhance the experiences of our future guests. We are glad to hear that you found our hotel beautiful and that it remains an option for your future travels. However, we sincerely apologize for the aspects of your stay that did not meet your expectations. Thank you again for your valuable feedback. We are committed to making the necessary improvements and hope to have the pleasure of welcoming you back in the future, where we can provide you with an even better stay. Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Minako, Thank you for choosing to stay with us based on your friend Nomoto’s recommendation. We’re thrilled to hear that our riverside location was perfect for your sightseeing in Hoi An and that you enjoyed our clean and modern facilities. It’s great to know that you found our breakfast delicious and took advantage of our bicycle rentals to explore the area. We’re glad the nearby minimart added to your convenience as well. We’re delighted that you found our hotel to be a great value, and we look forward to welcoming you back for another wonderful stay in Hoi An. Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Eunhyun, Thank you so much for your heartfelt and comprehensive review. We’re thrilled that you and your family had such a wonderful experience at Bay Resort Hoi An. It’s great to hear that you appreciated the Hoi An-inspired design of our resort and the warm welcome. Your detailed brief review and recommendation mean a lot to us. We’re happy that you felt the unique atmosphere of Hoi An at our resort, and we can’t wait to welcome you back for another relaxing and memorable stay. Sincerely, Bay Resort Hoi An Management

Xin chao Mr./Ms. Takumi, Thank you for your review. We're pleased to hear that you found our location convenient for exploring the old town and that you enjoyed the delicious breakfast. We apologize for any inconsistencies in staff interactions and for not meeting your room preference. We'll take your feedback to heart as we strive to improve our service and ensure a better experience for all our guests. We hope to have the opportunity to welcome you back and provide a more enjoyable stay. Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Haruko, Thank you for taking the time to share your detailed and positive review. We are thrilled to hear that you enjoyed your stay at our new resort in Hoi An and appreciated the shiny new facilities. It's great to know that you liked the complimentary minibar, delicious breakfast buffet, and the convenient taxi arrangement to the My Son ruins. We're also pleased to hear that our reception staff made a positive impression with their clear English. How exciting that you got to witness a boat race during your stay. We appreciate your feedback regarding the bridge to the city center and will look into ways to make this aspect of your stay more comfortable. We look forward to welcoming you back to our resort on your next visit to Hoi An. Thank you very much for choosing to stay with us. Sincerely, Bay Resort Hoi An Management

Xin chao Mr. Yasushi, Thank you for your detailed review. We're delighted to hear that you enjoyed the quiet and relaxing atmosphere of our villa and appreciated the well-maintained facilities and diverse breakfast options. We're also pleased that you found the river view rooms to be a perfect spot for relaxation. We apologize for the inconvenience you experienced with the bathtubs in both rooms. Rest assured, we are addressing this issue with our maintenance team to ensure it is resolved promptly. We hope to welcome you back in the future for an even more comfortable stay. Thank you for your valuable feedback. Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Naoki, Thank you for your kind words. We are delighted to hear that you found our staff attentive and kind, especially with the children. Providing exceptional service and a welcoming environment is our top priority. We're also glad you enjoyed our convenient location. We look forward to welcoming you back for another great stay in the future. Sincerely, Bay Resort Hoi An Management

Xin chào Ms. Ayaka, Thank you for taking the time to share your detailed feedback about your recent stay with us. We are pleased to hear that you enjoyed the peaceful location, the stunning river view, and the charming, clean rooms. It is also wonderful to know that you found our breakfast buffet to your liking. We apologize for the inconveniences you experienced with the TV and the bathtub tap. Regarding the tap, our staff checked the water temperature following your feedback and found it to be 41 degrees Celsius, which is considered hot. However, we appreciate your patience and understanding, and we will ensure these issues are addressed promptly to prevent them from happening in the future. Despite these concerns, we are glad to hear that you were overall satisfied with your stay. Your feedback is invaluable to us, and we hope to welcome you back soon for an even better experience. Sincerely, Bay Resort Hoi An Management

Xin chào Ms. Jungmin, Thank you for your wonderful review and for sharing your experience with us. We are thrilled to hear that you enjoyed your stay at Bay Resort and appreciated our prime location, just a short walk across the Thu Bon River to the old town. It's great to know that you enjoyed the fantastic sunset view over the river from our swimming pool. We are especially pleased to hear about your positive interactions with our staff and that their mindset left such a lasting impression on you. We understand the challenges of travel and are glad we could provide you with a comfortable place to rest and refresh before your flight. Your kind words about our location, swimming pool, breakfast, and overall environment mean a lot to us. We are honored by your high praise of our service and are thrilled to know you consider us the best resort in the world in this regard. We look forward to welcoming you back to Bay Resort on your next visit Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Mika, Thank you so much for sharing your wonderful experience at our resort hotel along the Hoai River. We're thrilled to hear that you enjoyed our breakfast, from the salads and fruits to the hot meals like pho. It's especially gratifying to know that you found our breakfast more delicious than the one at a highly rated hotel in Da Nang. We’re glad our convenient location allowed you to easily explore the old city. Your suggestion to visit the pool or spa during the day and stroll around the lively old town at night is excellent advice for our future guests. We appreciate your kind words and hope to welcome you back for another enjoyable stay. Sincerely, Bay Resort Hoi An Management

Xin chào Ms. Izumi, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your 3-night stay with us and appreciated the clean room, convenient location, and complimentary refreshments. It's also great to know that you loved the beautiful riverside view, the large pool, and our delicious poolside pizza. We're sorry to hear about the traffic on the bridge to Hoi An Old City. While this is beyond our control, we understand how it might have impacted your experience. Your feedback is valuable, and we'll keep it in mind as we strive to enhance our guests' overall experience. Thank you again for your kind words and recommendation. We hope to welcome you back for another great stay in the future! Sincerely, Bay Resort Hoi An Management

Xin chao Mr/Ms. Takahisa, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you had such a positive stay and that you found it to be the best. Your satisfaction is our top priority, and we're delighted that we could exceed your expectations. We look forward to welcoming you back soon. Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Kim, Thank you so much for your heartfelt and detailed review. We are truly sorry to hear about the health issues you faced upon your arrival, but we're glad that our staff, especially Tom, could assist you during such a challenging time. It warms our hearts to know that you felt supported and cared for by our team, and that you were able to recover and enjoy the rest of your stay. We're pleased to hear that you found our rooms clean, our staff friendly, and our food delicious. Your kind words about our service mean a lot to us, and we'll be sure to pass on your gratitude to everyone involved. We look forward to welcoming you and your family back to Bay Resort Hoi An for another healthy and happy stay. Thank you again for sharing your experience with us. Sincerely, Bay Resort Hoi An Management

Xin chao Mr. Yoshiko, Thank you for your wonderful review and for choosing Bay Resort Hoi An. We are thrilled to hear that you enjoyed your stay and found our location convenient for visiting the old town by crossing the bridge. We're glad that our twice-daily room cleaning service allowed you to use fresh towels comfortably. Your positive feedback means a lot to us, and we are delighted that you had a great experience. We look forward to welcoming you back on your next visit to Hoi An. Sincerely, Bay Resort Hoi An Management

Xin chao Mr. Anthony, Thank you for sharing your detailed experience at Bay Resort Hoi An. We are delighted to hear that you enjoyed your stay and found our location convenient, with its charming views of the pool and river, especially in the evenings with the glowing boats and lanterns. We appreciate your kind words about our extremely accommodating staff. We do apologize for the high cost of our laundry service and appreciate your feedback. We will review our pricing to ensure it provides better value for our guests. We hope this didn’t detract too much from your overall experience. Thank you for mentioning the mom and pop convenience store nearby, and we’re glad it added to your stay's convenience. We truly appreciate your detailed feedback and are pleased to hear you would certainly stay with us again. We look forward to welcoming you back on your next visit to Hoi An. Sincerely, Bay Resort Hoi An Management

Xin chao Mr. Hidennori, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you enjoyed our convenient location and found the nearby restaurants and stores helpful during your stay. We’re also glad you appreciated the friendly service provided by our front desk staff and the cleanliness of our hotel and rooms. We apologize for any inconvenience you experienced during breakfast and for any perception of preferential treatment. We value all our guests equally and will address this concern with our team to ensure a fair and enjoyable dining experience for everyone. We hope to welcome you back soon and provide an even better experience next time. Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Yumi, We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. Once again, thank you for choosing us and we look forward to serving you again. Sincerely, Bay Resort Hoi An Management

Xin chào Ms. Sunsook, Thank you for sharing your detailed and heartwarming review! We're thrilled to hear that you and your family had such a wonderful stay with us. It's great to know that the Junior Grand Suite met your expectations and provided a comfortable experience for you and your children. We're glad you enjoyed the welcome amenities and found the location of your room convenient for pool and restaurant access. Our team takes great pride in providing friendly and attentive service, and we're delighted that it made your stay memorable, especially for your children with the buggy rides! We're also happy to hear that you had a great experience at our spa. We appreciate your feedback about the tipping situation and understand your concern. Your satisfaction is our priority, and we're glad to know that you were happy with the service despite this. We're looking forward to welcoming you back on your next visit to Hoi An. Thank you once again Sincerely, Bay Resort Hoi An Management

Xin chào Ms. Naomi, We are incredibly grateful that you took the time out to leave us this review. We're delighted to hear that you found everything perfect and that our staff made your stay enjoyable. We apologize for the high temperature of the pool during the day; we will address this issue to ensure a more refreshing experience for our guests. We appreciate your feedback and hope to welcome you back for a longer stay in the future! Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Azusa, Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed your stay and found our location convenient, close to the center of Hoi An. It's great to know that you appreciated the quiet atmosphere, cleanliness of our rooms, and the kindness of our staff. We truly appreciate your recommendation and are thrilled that you think Bay Resort Hoi An is a nice place to stay. We look forward to welcoming you back on your next visit to Hoi An. Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Mizuki, Thank you for your fantastic review. We're thrilled to hear you found our hotel beautiful and easily accessible. Your kind words mean a lot to us. We look forward to welcoming you back for another awesome stay. Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Eunyoung, Thank you for your kind review. We are delighted to hear that you found our hotel compact and easy to use, and that you enjoyed our delicious breakfast. We look forward to welcoming you back to the Bay Resort Hoi An soon. Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Jeannette, Thank you for sharing your wonderful experience with us. We're thrilled to hear that your family had a very comfortable stay and appreciated the complimentary upgrade to a premium room. It's great to know that the extra space and large bathroom added to your comfort. We're glad our service met your needs, from providing a yoga mat for your daughter to prompt housekeeping and laundry services. It's delightful that you enjoyed our breakfast selection, especially the ice salted coffee and beef pho. We apologize for the oversight regarding your coffee and tea requests during the last two days of your stay and appreciate your understanding. Your feedback helps us improve our services. Thank you for choosing our hotel. We look forward to welcoming you back to Hoi An in the future. Sincerely, Bay Resort Hoi An Management

Xin chao Mr. 경일, Thank you for sharing your heartwarming review of your stay at Bay Resort! We are thrilled to hear that you chose our resort for such special occasions as your child's birthday and your wedding anniversary. Your kind words about our location, offering beautiful views of the river and night market, mean a lot to us. We’re delighted that you enjoyed the convenience of our proximity to the old town and the wish boat, as well as the picturesque setting of our property. Your recommendation and perfect rating are the highest compliments we could receive. We look forward to welcoming you back to Bay Resort on your next visit to Hoi An. Sincerely, Bay Resort Hoi An Management

Xin chào Mr. TAKAMITSU, Many thanks for sharing such a detail feedback about your recent stay with us. We are happy to know that you were impressed by our location, the facilities, food and beverage services and especially our customer services. It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences. Thank you again for highlighting our services and facilities. We look forward to welcoming you back for another great stay. Sincerely, Bay Resort Hoi An Management

Xin chao Ms. Aoi, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you chose our hotel for your revenge trip to Hoi An and Da Nang, and we're delighted that we could contribute to making your stay memorable. We're glad that we could help celebrate your anniversary with a delicious cake and a lovely message card. We're pleased that you enjoyed the plentiful and delicious breakfast, as well as the tasty dishes from our room service and restaurant. It's fantastic to hear that you found our pool area to be relaxing and enjoyable, with its multiple pools and jacuzzis. We greatly appreciate your kind words about our staff's friendly greetings and attentive service. Thank you for considering us a great place to forget about time and relax. We look forward to welcoming you back for another memorable stay in the future. Sincerely, Bay Resort Hoi An Management

Xin chào Ms. Yuka, Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed the unique view of Hoi An's old town from your room, pool, and restaurant. We understand that the bridge might be a bit daunting for some, So currently the hotel issued the shuttle bus to escort the guest cross this bridge. Once again, thank you for choosing us and we look forward to serving you again. Sincerely, Bay Resort Hoi An Management