Somerset Sukhumvit 71 Bangkokのクチコミ

Dear Khun Thet, Thank you very much for taking the time to tell us about your recent stay. Your feedback will be shared with the entire team at Somerset Sukhumvit 71 Bangkok. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We're thrilled to hear that Mai was able to provide you with such a positive experience. She truly brings a smile to everyone she interacts with! We appreciate your feedback Best Regards, Supatra D. Guest Service Manager

Dear Mr.Yin, Should you require any further information, please don't hesitate to contact us at Guestservice.ss71b@the-ascott.com. We look forward to assisting you and hope to hear from you soon. Best Regards, Supatra Guest Service Manager

ขอบคุณสำหรับความคิดเห็นของคุณค่ะ เราขออภัยในความไม่สะดวกที่เกิดขึ้นจากเสียงรบกวนจากภายนอก เราจะพิจารณาปรับปรุงการเก็บเสียงในห้องพักเพื่อให้การพักผ่อนของท่านสะดวกสบายยิ่งขึ้นในอนาคต หากมีข้อเสนอแนะเพิ่มเติม เรายินดีรับฟังเสมอค่ะ สายรุ้ง Hotel Manager

Thank you for choosing Somerset Sukhumvit 71 for your recent stay, and for taking the time to share your positive feedback with us. We are delighted to hear about your positive experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Our team takes great pride in delivering a memorable experience, so we truly value your feedback. We look forward to welcoming you again in the future. Sincerely, Supatra DOKPUDSHA | Guest Service Manager

Dear Ms. Elle, Thank you for taking the time to tell us about your experience at Somerset Sukhumvit 71 Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Supatra Dokpudsha Guest Service Manager

Dear Mr.Red, Thank you so much for your review and choosing to stay with us at Somerset Sukhumvit 71 Bangkok. We are delighted to hear that you enjoyed your time with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Our team takes great pride in delivering a memorable experience, so we truly value your feedback. We look forward to welcoming you again in the future. Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

Dear Mr,Ty, Warmest Greetings from Somerset Sukhumvit 71 Bangkok. Thank you for choosing Somerset Sukhumvit 71 for your recent stay, and for taking the time to share your positive feedback with us. We are delighted to hear about your positive experience. Your kind words about our staff have been shared with the entire team, and it has truly made our day. We take great pride in providing exceptional service, and it is heartening to know that our efforts have had a positive impact . Your feedback is incredibly valuable to us, and we constantly use it to refine and enhance the services we offer. Rest assured, we’ll be sharing your comments with the entire team, as we strive to make every guest’s stay as enjoyable as yours. We look forward to welcoming you back in the future and providing you with another exceptional stay. Warm regards, Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

Dear Ms.Risha, Warm greetings from Somerset Sukhumvit 71 Bangkok. Thank you very much for your kind feedback. We’re delighted to hear that you had a pleasant stay with us and appreciated our hospitality, spacious rooms, and convenient location with shuttle service. We do, however, sincerely apologize for the noise disturbance you experienced during the night. Your comments have been shared with our team, and we will look into possible solutions to improve the soundproofing for a more restful experience. We truly value your feedback as it helps us enhance our service and facilities. We hope to have the opportunity to welcome you back again in the near future for an even better stay. Warm regards, Supatra D. Guest Service Manager

Dear Mr. Muhamad, Thank you for taking the time to tell us about your experience at Somerset Sukhumvit 71 Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Supatra Dokpudsha Guest Service Manager

Dear Mr.Thian,, Thank you so much for your review and choosing to stay with us at Somerset Sukhumvit 71 Bangkok. We are delighted to hear that you enjoyed your time with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Our team takes great pride in delivering a memorable experience, so we truly value your feedback. We look forward to welcoming you again in the future. Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

Dear Khun Sudarat, Thank you so much for your review and choosing to stay with us at Somerset Sukhumvit 71 Bangkok. We are delighted to hear that you enjoyed your time with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Our team takes great pride in delivering a memorable experience, so we truly value your feedback. We look forward to welcoming you again in the future. Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

Dear Khun Wijaya, Thank you very much for taking the time to tell us about your recent stay. Your feedback will be shared with the entire team at Somerset Sukhumvit 71 Bangkok. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Our team takes great pride in delivering a memorable experience, so we truly value your feedback. We look forward to welcoming you again in the future. Sincerely, Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

Dear Mr. Bjorn, Thank you very much for sharing your feedback regarding your recent stay with us at Somerset Sukhumvit 71 Bangkok. We are thrilled to hear that you enjoyed your time here. Our team takes great pride in creating memorable experiences for our guests, and your kind words reaffirm our commitment to excellence. Your feedback is incredibly valuable to us, and we constantly use it to refine and enhance the services we offer. Rest assured, we’ll be sharing your comments with the entire team, as we strive to make every guest’s stay as enjoyable as yours. We look forward to welcoming you back in the future and providing you with another exceptional stay. Warm regards, Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

Dear Khun. Rongromg, Greeting From Somerset Sukhumvit 71 Bangkok. Thank you for sharing your thoughts and providing feedback regarding your experience at Somerset Sukhumvit 71. We sincerely appreciate the time you’ve taken to help us improve our service. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We truly hope you will give us another opportunity to welcome you back and provide the exceptional experience that you deserve. Your feedback is invaluable to us, and we are committed to making the necessary improvements to enhance our brand and guest experience. Thank you once again for your understanding, and we look forward to the possibility of serving you in the future. Sincerely, Supatra DOKPUDSHA | Guest Service Manager

Thank you for choosing and for taking the time to provide feedback about your experience at Somerset Sukhumvit 71. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Would you please give us more detail of your Sunglasses So we will investigate then update back to you Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Thank you, Supatra Dokpudsha Guest Service Manager

Dear Khun Parkpoom, Thank you very much for taking the time to tell us about your recent stay. Your feedback will be shared with the entire team at Somerset Sukhumvit 71 Bangkok. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Our team takes great pride in delivering a memorable experience, so we truly value your feedback. We look forward to welcoming you again in the future. Sincerely, Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

Thank you so much for your review and choosing to stay with us at Somerset Sukhumvit 71 Bangkok. We are delighted to hear that you enjoyed your time with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Our team takes great pride in delivering a memorable experience, so we truly value your feedback. We look forward to welcoming you again in the future. Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

Dear Mr. Shwe, Thank you very much for taking the time to tell us about your recent stay. Your feedback will be shared with the entire team at Somerset Sukhumvit 71 Bangkok. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Our team takes great pride in delivering a memorable experience, so we truly value your feedback. We look forward to welcoming you again in the future. Sincerely, Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

Dear Mr. Sergey, Thank you so much for your review and choosing to stay with us at Somerset Sukhumvit 71 Bangkok. We are delighted to hear that you enjoyed your time with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Our team takes great pride in delivering a memorable experience, so we truly value your feedback. We look forward to welcoming you again in the future. Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

Dear Mr. App, Thank you very much for taking the time to tell us about your recent stay. Your feedback will be shared with the entire team at Somerset Sukhumvit 71 Bangkok. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Our team takes great pride in delivering a memorable experience, so we truly value your feedback. We look forward to welcoming you again in the future. Sincerely, Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

Dear Mr. Hendry , Thank you so much for your review of our hotel and stay with us at Somerset Sukhumvit 71. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Supatra Dokpudsha Guest Service Manager

Dear Ms. Suzuka , Thank you so much for your review of our hotel and stay with us at Somerset Sukhumvit 71. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Supatra Dokpudsha Guest Service Manager

Dear Mr.Mandy, Thank you so much for your review of our hotel and stay with us at Somerset Sukhumvit 71. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Supatra Dokpudsha Guest Service Manager

Dear Mr.Leigh, Thank you for sharing your feedback with us. We appreciate your comments and regret that our location did not fully meet your expectations. While we understand that the distance from the city center may not be ideal for everyone, we strive to provide a peaceful and comfortable stay for our guests. Regarding dining options, we apologize if the selection around our area did not meet your preferences. Our team is always happy to provide recommendations for nearby restaurants or assist with transportation to explore the city’s culinary scene. We value your input and will continue working to enhance our guests’ experience. We hope to have the opportunity to welcome you again in the future. Please do not hesitate to reach out if we can assist you in any way. Best regards, Supatra D. Guest Service Manager

Dear Khun. Sarin, ขอขอบคุณสำหรับคำติชมที่ยอดเยี่ยมของคุณ! เรามีความยินดีที่ทราบว่าคุณประทับใจกับการบริการของพนักงาน ห้องพักที่สะดวกสบาย เตียงขนาดใหญ่ วิวสวย และบรรยากาศของร้านอาหารดาดฟ้ายามพระอาทิตย์ตก เราหวังเป็นอย่างยิ่งว่าจะได้ต้อนรับคุณอีกครั้งในโอกาสหน้า และมอบประสบการณ์การเข้าพักที่น่าจดจำให้กับคุณอีกครั้ง หากมีสิ่งใดที่เราสามารถช่วยเหลือได้ โปรดแจ้งให้เราทราบ ขอแสดงความนับถือ, Supatra D. Guest Service Manager

We sincerely apologize for the inconvenience caused by the noise during your stay. We understand how important a peaceful environment is for our guests. While our team follows hotel policies regarding guest disturbances, we will review our procedures to ensure a better experience in the future. Please feel free to reach out to us directly if you experience any issues during your stay, and we will do our best to assist you promptly." If you need to escalate this internally, you might consider reviewing policies on handling noise complaints and empowering staff to take appropriate action when needed. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Supatra Dokpudsha Guest Service Manager

Thank you for your kind words! We’re delighted to hear that you had a great experience and that Miss Mai made such a wonderful impression. Your compliments on our spacious, clean rooms and the hospitality of our team truly mean a lot to us. We hope to welcome you back for another memorable stay soon! Best regards, Supatra D. Guest Service Manager

Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our spacious rooms, as well as the gym and pool area. It’s also great to know that our staff made a positive impression. We truly appreciate your kind words and look forward to welcoming you back on your next visit. Sairung. E Hotel Manager

Thank you so much for your kind words! We’re thrilled to hear that Garfield made such a positive impression during your stay. Providing excellent service and ensuring our guests’ needs are met is exactly what we strive for, and we’re delighted that Garfield delivered just that. Your feedback has been shared with him and the rest of our team—it truly means a lot. We hope to have the pleasure of welcoming you back again soon! Best Regars, Supatra D. Guest Service Manager

Thank you for sharing your thoughts and providing feedback regarding your experience at Somerset Sukhumvit 71. We sincerely appreciate the time you’ve taken to help us improve our service. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We truly hope you will give us another opportunity to welcome you back and provide the exceptional experience that you deserve. Your feedback is invaluable to us, and we are committed to making the necessary improvements to enhance our brand and guest experience. Thank you once again for your understanding, and we look forward to the possibility of serving you in the future. Sincerely, Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

Dear Mr.Shuk, Thank you so much for your 10 star review of our hotel and stay with us at Somerset Sukhumvit 71. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Supatra Dokpudsha Guest Service Manager

Thank you so much for your review and choosing to stay with us at Somerset Sukhumvit 71 Bangkok. We are delighted to hear that you enjoyed your time with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Our team takes great pride in delivering a memorable experience, so we truly value your feedback. We look forward to welcoming you again in the future. Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

Dear Mr.Sunghyun, Thank you so much for wonderful review of our hotel and stay with us at Somerset Sukhumvit 71. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Supatra Dokpudsha Guest Service Manager

Thank you very much for sharing your feedback regarding your recent stay with us at Somerset Sukhumvit 71 Bangkok. We are thrilled to hear that you enjoyed your time here. Our team takes great pride in creating memorable experiences for our guests, and your kind words reaffirm our commitment to excellence. Your feedback is incredibly valuable to us, and we constantly use it to refine and enhance the services we offer. Rest assured, we’ll be sharing your comments with the entire team, as we strive to make every guest’s stay as enjoyable as yours. We look forward to welcoming you back in the future and providing you with another exceptional stay. Warm regards, Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

Dear Mr. Hyun Min, Thank you for taking the time to tell us about your experience at Somerset Sukhumvit 71 Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Supatra Dokpudsha Guest Service Manager

Dear Mr. Yi, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the inadequate hot water temperature during your recent three-night stay, and for the discomfort it caused you and your friend. Please be assured that our engineering team has been informed and is investigating the issue to prevent a recurrence. We truly regret that this impacted your experience, and we appreciate you bringing it to our attention. We hope to have the opportunity to welcome you back in the future for a much more comfortable stay. Best regards, Supatra D. Guest Service Manager

Dear Mr. Yi, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the inadequate hot water temperature during your recent three-night stay, and for the discomfort it caused you and your friend. Please be assured that our engineering team has been informed and is investigating the issue to prevent a recurrence. We truly regret that this impacted your experience, and we appreciate you bringing it to our attention. We hope to have the opportunity to welcome you back in the future for a much more comfortable stay. Best regards, Supatra D. Guest Service Manager

Dear Mr. Chia-Wei, Thank you for choosing Somerset Sukhumvit 71 for your recent stay, and for taking the time to share your positive feedback with us. We are delighted to hear about your positive experience. We’re delighted to hear that you found our hotel clean, new, and comfortable, and that you enjoyed the service and facilities. Your positive feedback truly means a lot to our team. We look forward to welcoming you back for another pleasant stay in the future! Warm regards, Supatra D. Guest Service manager

Dear Mr. Hui, Thank you for taking the time to tell us about your experience at Somerset Sukhumvit 71 Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Supatra Dokpudsha Guest Service Manager

Thank you for your kind review! We're glad to hear that you found our hotel convenient and enjoyed the high value we offer. It’s great to know you had a pleasant dining experience at our rooftop restaurant and enjoyed the pool as well. We appreciate your feedback on the soundproofing and will look into ways to improve that aspect. We're happy you had a positive stay overall and hope to welcome you back soon! Best Regards, Supatra D. Guest Service manager

Dear Mr.Chung, Greeting From Somerset Sukhumvit 71 Bangkok. Thank you for sharing your thoughts and providing feedback regarding your experience at Somerset Sukhumvit 71. We sincerely appreciate the time you’ve taken to help us improve our service. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We truly hope you will give us another opportunity to welcome you back and provide the exceptional experience that you deserve. Your feedback is invaluable to us, and we are committed to making the necessary improvements to enhance our brand and guest experience. Thank you once again for your understanding, and we look forward to the possibility of serving you in the future. Sincerely, Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

Dear Mr.Cande, Thank you for taking the time to tell us about your experience at Somerset Sukhumvit 71 Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Supatra Dokpudsha Guest Service Manager

Dear My value Guest, Thank you very much for taking the time to tell us about your recent stay. Your feedback will be shared with the entire team at Somerset Sukhumvit 71 Bangkok. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Our team takes great pride in delivering a memorable experience, so we truly value your feedback. We look forward to welcoming you again in the future. Sincerely, Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

Dear My Value Guest, Thank you very much for taking the time to tell us about your recent stay. Your feedback will be shared with the entire team at Somerset Sukhumvit 71 Bangkok. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Our team takes great pride in delivering a memorable experience, so we truly value your feedback. We look forward to welcoming you again in the future. Sincerely, Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

Dear Mr. Elodie, Thank you so much for your Wonderful review of our hotel and stay with us at Somerset Sukhumvit 71. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Supatra Dokpudsha Guest Service Manager

ขอบพระคุณสำหรับรีวิวและความคิดเห็นนะคะ ทางเรายินดีที่ทราบว่าคุณลูกค้าพึงพอใจกับที่พักโดยรวม หากการเข้าพักครั้งนี้มีความคลาดเคลื่อนจากความคาดหวังในเรื่องของชั้นห้องพัก ทางเราต้องขออภัยเป็นอย่างสูงค่ะ ในโอกาสหน้า หากคุณลูกค้ามีความประสงค์จะเข้าพักกับเราอีกครั้ง สามารถแจ้งความต้องการล่วงหน้าได้นะคะ ทางเรายินดีจัดหาห้องพักที่ตรงกับความต้องการให้มากที่สุดค่ะ ขอขอบพระคุณอีกครั้ง และหวังว่าจะได้มีโอกาสต้อนรับคุณลูกค้าอีกในเร็ว ๆ นี้ค่ะ Supatra Dokpudsha Guest Service Manager

Dear Mr. Kamonwan, Thank you very much for sharing your feedback regarding your recent stay with us at Somerset Sukhumvit 71 Bangkok. We are thrilled to hear that you enjoyed your time here. Our team takes great pride in creating memorable experiences for our guests, and your kind words reaffirm our commitment to excellence. Your feedback is incredibly valuable to us, and we constantly use it to refine and enhance the services we offer. Rest assured, we’ll be sharing your comments with the entire team, as we strive to make every guest’s stay as enjoyable as yours. We look forward to welcoming you back in the future and providing you with another exceptional stay. Warm regards, Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

Dear Khun Tinnapob, Thank you so much for your review and choosing to stay with us at Somerset Sukhumvit 71 Bangkok. We are delighted to hear that you enjoyed your time with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Our team takes great pride in delivering a memorable experience, so we truly value your feedback. We look forward to welcoming you again in the future. Supatra DOKPUDSHA | Guest Service Manager Somerset Sukhumvit 71 Bangkok

เรียน คุณ ลูกค้าที่เคารพม ขอบคุณมากสำหรับคำชมและรีวิวที่ดีค่ะ! เราดีใจที่คุณพอใจกับการบริการและความสะอาดของห้องพักของเรา ทีมงานของเรามุ่งมั่นที่จะให้บริการที่ดีที่สุดและดูแลทุกท่านอย่างใส่ใจเสมอค่ะ เรายินดีที่คุณรู้สึกสะดวกสบายและประทับใจกับการเข้าพักที่นี่ค่ะ หวังว่าจะมีโอกาสได้ต้อนรับคุณกลับมาอีกในเร็วๆ นี้นะคะ ขอแสดงความนับถือ, Supatra D. Guest service Manager

Dear Mr.Michael, Thank you for taking the time to tell us about your experience at Somerset Sukhumvit 71 Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Supatra Dokpudsha Guest Service Manager