クチコミ 6209 件の総評
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クチコミ 6,209 件の総評
4.5以上『最高!』 (1,400)
4~4.5『素晴らしい』 (356)
3.5~4『とても良い』 (420)
3~3.5『良い』 (192)
3未満『少しがっかり』 (412)
周りにお店が少なくて夜は出歩いたり出来ないかな。 ホテルは綺麗でスタッフの方の対応も良かったです。
Dear Ayumi, Thank you for sharing your great comments. At Siam Mandarina, we aim to provide our guests with a warm welcome and quality services at great value for money for a wonderful experience. We thank you indeed for your useful review, it has meant a lot to us and we would like to wish you the best. Best Regard, Varit Sarakorn (Max) Front Office Manager
空港が近い!綺麗
Dear Izumi, Thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear that you found our location convenient, with easy access to the Airport. We appreciate your kind words about the friendliness of our staff, as providing excellent service is our top priority. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future. Best Regard, Varit Sarakorn Front Office Manager
スワンナプーム空港が一望できる部屋で、空港を行き交う飛行機を眺めるには最高のホテルではある。 ただ、周りに何もなく、向かい側にあるコンビニに行くのにも、遠くの歩道橋を渡らないと行けないため、かなり不便だった。 空港までは送迎の車で10分程度で行けるので便利ではあるので、朝の早い便を利用する場合などには便利だと思う。 また、部屋は非常に広くて快適だった。値段もそこそこしたが・・・。
Dear Yoshihit, Thank you for sharing your great comments. At Siam Mandarina, we aim to provide our guests with a warm welcome and quality services at great value for money for a wonderful experience. We thank you indeed for your useful review, it has meant a lot to us and we would like to wish you the best. Best Regard, Varit Sarakorn (Max) Front Office Manager
インターネットの接続悪いし、設備の不備が多すぎて、こんなホテルは二度と泊まりたくない。
Dear Ryoko, Thank you for sharing your great comments. At Siam Mandarina, we aim to provide our guests with a warm welcome and quality services at great value for money for a wonderful experience. We thank you indeed for your useful review, it has meant a lot to us and we would like to wish you the best. Best Regard, Varit Sarakorn (Max) Front Office Manager
無料のシャトルバスがあるのがとても便利です。空港2階の5番出口あたりのジャケットを着た男性にホテルの予約画面と名前を見せると、バスに乗るための連絡をしてくれます。建物は古いですが部屋は清潔感があり、プールもとても綺麗でした。年越しで宿泊したので、クッキーのサービスをもらうことができました。とても丁寧なサービスで気持ちよく宿泊できました。
Dear Value Guest, Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last. Best Regard, Varit Sarakorn (Max) Front Office Manager
スタッフはフレンドリーで親切。空港からフリーシャトルで15分くらい。フリーシャトルはだいたい1時間おきなので、一回のがすと待ち時間が結構長くなるので割と不便。施設はきれいにしているが、古くて少し安っぽい。この値段では高い。
Dear Mire, Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last. Best Regard, Varit Sarakorn (Max) Front Office Manager
バスタブ以外は改装されて部屋の感じはモダンになったが部屋代が5000円くらい値あがりしている。
Dear Shinichiro, Thank you for taking your time to share the experience of your recent stay with, Firstly I would like to thank you for choosing Siam Mandarina Hotel as your hotel. We are sorry to hear that your experience did not meet your expectations. Kindly note that our management is very much concerned with the property upgrade and currently the makeover of guest rooms and public areas is now going on for the more modern look, the lighting improvement in all rooms too is now in progress for the better brightness, however, due to the gigantic spaces of the premise, work will therefore take a bit of time to be completed. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regard, Varit Sarakorn (Max) Front Office Manager
空港利用するなら便利な立地 ローカルマーケット ドライビングレンジ 近く便利
Dear Tadshi, Thank you for sharing your great comments. At Siam Mandarina, we aim to provide our guests with a warm welcome and quality services at great value for money for a wonderful experience. We thank you indeed for your useful review, it has meant a lot to us and we would like to wish you the best. Best Regard, Varit Sarakorn (Max) Front Office Manager
空港シャトルも超便利 最初、シャトルは何処に来るのか不安だったけど、ホテルからの迎えの人が集まってる所に行けば無問題。ホテルの名前を大きめの声で言えば、直ぐにホテル関係者が案内してくれます。
Dear Tomoyuki, Thank you for sharing your great comments. At Siam Mandarina, we aim to provide our guests with a warm welcome and quality services at great value for money for a wonderful experience. We thank you indeed for your useful review, it has meant a lot to us and we would like to wish you the best. Best Regard, Varit Sarakorn (Max) Front Office Manager
すべてが期待以上でした。空港シャトルは時間通りで効率的でした。私は多くのホテルに宿泊しましたが、ここは今年一番快適なベッドを提供してくれました。バスタブにシャワーの配置は好みではありませんが、このホテルはバスとバスルームの床のために滑り止めマットを1つではなく2つ提供してくれました。お年寄りのために手すりを追加するとバスはより便利になるでしょう。朝食は素晴らしく、出会ったスタッフは全員プロフェッショナルで、親切で効率的でした。このホテルは空港に近く、良い価値を提供しており、また戻りたいと思います。
Dear David, Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last. Best Regard, Varit Sarakorn (Max) Front Office Manager
おもったより空港から遠かったのですが、清潔さとかは十分です。
Dear Shigenori, Thank you for sharing your great comments. At Siam Mandarina, we aim to provide our guests with a warm welcome and quality services at great value for money for a wonderful experience. We thank you indeed for your useful review, it has meant a lot to us and we would like to wish you the best. Best Regard, Varit Sarakorn (Max) Front Office Manager
夜遅くにスワンナプーム空港に着いたので利用しました。無料の送迎があるので安心です。清潔でスタッフの皆さん優しく気持ち良く利用できました。
Dear Tomoko, Thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear that you found our location convenient, with easy access to the Airport. We appreciate your kind words about the friendliness of our staff, as providing excellent service is our top priority. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future. Best Regard, Varit Sarakorn Front Office Manager
深夜便の到着のために滞在。 空港からの無料リムジンで10分ほどで到着。 ・部屋は綺麗で、広い。 ・朝食が豪華 空港深夜・早朝便を利用する際は、また滞在させて頂きたいです。
Dear Maki, We very much appreciate your comments regarding your stay at the Siam mandarina. It is always a pleasure to receive your feedback and I noted for your comment regarding the Food & Beverage at the Crystal Restaurant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we will have a chance to welcome you back in the near future. Best Regard, Varit Sarakorn Front Office Manager
スタッフがみんな笑顔で感じがいいです
Dear Sadahiro, Thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear that you found our location convenient, with easy access to the Airport. We appreciate your kind words about the friendliness of our staff, as providing excellent service is our top priority. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future. Best Regard, Varit Sarakorn Front Office Manager
I booked on behalf of my partner from Japan and I paid by my credit card, I tried to change a person name as staying in the room I booked. But finally she could stay comfortable with thanks
Dear Kensei, Thank you for sharing your great comments. At Siam Mandarina, we aim to provide our guests with a warm welcome and quality services at great value for money for a wonderful experience. We thank you indeed for your useful review, it has meant a lot to us and we would like to wish you the best. Best Regard, Varit Sarakorn (Max) Front Office Manager
空港好きは空港View の部屋を予約して下さい。大満足です。レストランの生演奏が素敵でした。
Dear Makoto, Thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear that you found our location convenient, with easy access to the Airport. We appreciate your kind words about the friendliness of our staff, as providing excellent service is our top priority. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future. Best Regard, Varit Sarakorn Front Office Manager
スワンナプーム空港から近く、深夜便で到着してすぐホテルに行きたいお気に便利。施設は古いけど、室内はとても清潔。シャワーなどの水回りがとてもきれいでした。レストランは天井が高くて、明るく、朝からとても良き気分で食事ができました。スタッフもとても親切だった。 欠点は、無料シャトルバスの乗り場がわからなかったこと。アゴダの口コミで到着フロアの3番と4番と書かれていたのを見ていたが、実際には5番出口だった。空港のインフォメーションセンターで聞いてわかった。予約の際、バス乗り場を教えて欲しいと事前に知らせて欲しいとホテルにメールをしていたが、ホテルからの連絡はなかった。
Dear Saya, Thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear that you found our location convenient, with easy access to the Airport. We appreciate your kind words about the friendliness of our staff, as providing excellent service is our top priority. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future. Best Regard, Varit Sarakorn Front Office Manager
空港から送迎もあり立地は、良いと思います。日本語を話せるスタッフもいて親切にしてもらいました。部屋も清潔感のある綺麗なへやでした。プールがあるのは良いですね。
Dear Takayuki, Thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear that you found our location convenient, with easy access to the Airport. We appreciate your kind words about the friendliness of our staff, as providing excellent service is our top priority. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future. Best Regard, Varit Sarakorn Front Office Manager
夜中に到着する便だったため24時間運行の無料シャトルバスがあるこちらを利用しました。朝ご飯がおいしく、コスパ最高です。
Dear Minami, We very much appreciate your comments regarding your stay at the Siam mandarina. It is always a pleasure to receive your feedback and I noted for your comment regarding the Food & Beverage at the Crystal Restaurant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we will have a chance to welcome you back in the near future. Best Regard, Varit Sarakorn Front Office Manager
水周りは少し古さが目立つが、不足はない。スタッフも問題ない。ホテルと空港の送迎もありがたい。空港が見える部屋だったので、飛行機の離陸が近くで見れたのがよかった。
Dear Mari, Thank you for taking your time to share the experience of your recent stay with, Firstly I would like to thank you for choosing Siam Mandarina Hotel as your hotel. We are sorry to hear that your experience did not meet your expectations. Kindly note that our management is very much concerned with the property upgrade and currently the makeover of guest rooms and public areas is now going on for the more modern look, the lighting improvement in all rooms too is now in progress for the better brightness, however, due to the gigantic spaces of the premise, work will therefore take a bit of time to be completed. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regard, Varit Sarakorn (Max) Front Office Manager
空港から近い 朝ご飯良い!
Dear Yasuhiro, Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport. Thank you again for taking the time to share your experience with us. Best Regard, Varit Sarakorn Front Office Manager
フロントが24時間なのはとても便利でした。さらにフロントでは日本語を話してくださる職員さんもおられ安心しました。少し歩くとコンビニがあり、夜の治安も良くよかったです。
Dear Mada, Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last. Best Regard, Varit Sarakorn (Max) Front Office Manager
到着が夜遅かったので空港近くのホテルに泊まりました。 スタッフの方も丁寧で快適に泊まれました。 ありがとうございました!
Dear Emiko, Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last. Best Regard, Varit Sarakorn (Max) Front Office Manager
It is absolutely convenient , but super comfortable before or after the flight.
Dear Daisuke, Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last. Best Regard, Varit Sarakorn (Max) Front Office Manager
交通事情で混雑が予想されるので空港へのアクセスなど事情にあわせて利用するにはとても便利。アメニティは前のお客さんの続きで使うシステムで使いさしなので初見で驚いた。プールは写真の印象とは違い小さいがジムにある小規模プール程度なのは残念。隣接のマッサージは街中よりは高いが施術はokです。フロントに10パーセントオフのチラシに気づかず使う機械を逃したのでご注意を! 時間通りの空港への送迎バスはありがたい。フロントで事前予約が必要なので注意が必要です。
Dear Fukuya, Thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear that you found our location convenient, with easy access to the Airport. We appreciate your kind words about the friendliness of our staff, as providing excellent service is our top priority. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future. Best Regard, Varit Sarakorn Front Office Manager
私はタイ旅行で四泊利用しました。空港に近いですが、市街地に出るには時間がかかります。なので、経由地としてタイに訪れる方はおすすめです。しかし、ツアーやタクシーの手配、スタッフさんの振る舞いは素晴らしいものでしたので、良かったです。
Dear Kazuto, We thank you indeed for your warm words and kind review rating. Most of all, we are so glad that you were satisfied with our excellent location. We are so happy and overwhelmed by your generous compliment. Best Regard, Varit Sarakorn (Max) Front Office Manager
スタッフはフレンドリーで親切。建物と部屋は数十年前の広く伝統的なタイのコンドミニアムの作り(水回りを含め)。現代的なホテルをイメージすると期待はずれかも。数十年前にバンコク駐在していた身からすると懐かしい。
Dear Hitoshi, Thank you for taking your time to share the experience of your recent stay with, Firstly I would like to thank you for choosing Siam Mandarina Hotel as your hotel. We are sorry to hear that your experience did not meet your expectations. Kindly note that our management is very much concerned with the property upgrade and currently the makeover of guest rooms and public areas is now going on for the more modern look, the lighting improvement in all rooms too is now in progress for the better brightness, however, due to the gigantic spaces of the premise, work will therefore take a bit of time to be completed. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regard, Varit Sarakorn (Max) Front Office Manager
Near to the airport and free shuttle is available at all times.
Dear Toshimichi, Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport. Thank you again for taking the time to share your experience with us. Best Regard, Varit Sarakorn Front Office Manager
空港までの送迎が何本もあるので、助かりました。 ジムは夜9時頃まで利用出来、朝食の種類も多かったです。(味は普通) スタッフの対応も良かったです。
Dear Yasunori, Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport. Thank you again for taking the time to share your experience with us. Best Regard, Varit Sarakorn Front Office Manager
空港間の無料シャトルバスがあり非常に便利でした。部屋は清潔に保たれ、快適に過ごすことができました。
Dear Hiroshi, Thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear that you found our location convenient, with easy access to the Airport. We appreciate your kind words about the friendliness of our staff, as providing excellent service is our top priority. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future. Best Regard, Varit Sarakorn Front Office Manager
台風による遅延で2泊することになりました。空港から近くで良かったです。
Dear Daisuke, Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport. Thank you again for taking the time to share your experience with us. Best Regard, Varit Sarakorn Front Office Manager
空港送迎サービスが無料で、部屋は広く清潔です。3人での滞在で、3人用のトリプルルームを予約したところ、無料で大きな部屋にアップグレードされました。スタッフのサービスも良く、朝食は美味しくて種類も豊富でした。コストパフォーマンスが良いです。
Dear Prajak, Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last. Best Regard, Varit Sarakorn (Max) Front Office Manager
ホテルは綺麗で深夜の到着でもフロントの対応はよかったですが、スワンナプーム国際空港からは、車の距離です。 タクシーを利用して15分くらいかかりました。 それ以外は問題なく過ごせました。
Dear Hinako, We very much appreciate your comments regarding your stay at the Siam mandarina. It is always a pleasure to receive your feedback and I noted for your comment regarding the cleanliness. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we will have a chance to welcome you back in the near future. Best Regard, Varit Sarakorn Front Office Manager
夜のフライトの後に訪れた宿泊施設。午前1時頃に到着したにもかかわらず、すべてのスタッフが親切でした。到着するや否や、コストパフォーマンスが良く、タイの心地よさを感じさせてくれました。バーは24時間営業で嬉しいです。お腹が空いていて、ビールを飲みながらマルゲリータを食べると、味も良くて辛いソースがないか尋ねると、ソースもしっかり用意してくれました。
Dear Eun, Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last. Best Regard, Varit Sarakorn (Max) Front Office Manager
朝早くから深夜まで空港送迎サービスが充実している。ホテルの質の割に安い宿泊費。
Dear Masakatsu, Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport. Thank you again for taking the time to share your experience with us. Best Regard, Varit Sarakorn Front Office Manager
フロントの受付も丁寧でした。 シャワーの水圧は今ひとつでしたが、ここに限ったものではないので特に不満もございませんでした。
Dear Hikaru, Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last. Best Regard, Varit Sarakorn (Max) Front Office Manager
日本語の出来るスタッフがすばらしい対応をしてくれました。
Dear Tomora, Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last. Best Regard, Varit Sarakorn (Max) Front Office Manager
空港でのシャトルバスの待ち長く結局タクシーでホテルへ行った。
Dear Hitoshi, Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last. Best Regard, Varit Sarakorn (Max) Front Office Manager
バンコク・スワンナプーム空港からのフライトをキャッチするための優れたホテルで、フライトの間に休憩が必要な場合や早朝のフライトの前日に到着した場合に最適です。 スタッフは非常に歓迎してくれ、部屋は広く快適で、バスルームにはシャワーとバスタブが組み合わさっています。受付の上にあるメザニンフロアにはよく整備されたジムと素敵な屋外プールがあります。 レストランでは、西洋料理とアジア料理の良いセレクションを提供しています。私は白ご飯とビールのボトルで鶏のマッカサンを食べました。料理はよく盛り付けられ、美味しくて、手頃な価格でした。 ホテルは空港とホテル間の定期シャトルサービスも提供しています。シャトルの場所と時刻表はホテルのウェブサイトに記載されており、私も時刻表と場所のスクリーンショットを追加しました(2024年4月)。 残念ながら、シャトルが出発した直後に到着したため、1階にあるタクシー待機バリアの横にあるオフィスから短いタクシーに乗りました。ドライバーのサーチャージ50バーツを含めて、短い移動で費用は130バーツでした。 もう少し時間があれば、コンシェルジュはバンコク市内への旅行を提案してくれますが、私は早朝のフライトの前に休むためだけにここにいました。 バンコクを通過するときには、また必ず宿泊したいと思います。
Dear Christopher, Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last. Best Regard, Varit Sarakorn (Max) Front Office Manager
シャトルバスの予約を忘れてしまい混雑のタクシー待ちで乗ったはいいものの、タクシーにいやがられた。帰りは無事無料シャトルバスで楽々移動だったので問題なかった。朝食もおいしい。寂れたところにあるので歩いて行ける範囲での近隣でマッサージや食事場所はないに等しい。向かいにスーパーはあるのでことは足りる。
Dear Rika, We thank you indeed for your warm words and kind review rating. Most of all, we are so glad that you were satisfied with our excellent location. We are so happy and overwhelmed by your generous compliment. Best Regard, Varit Sarakorn (Max) Front Office Manager
立地は良いが、お湯が出ない。 レストランは高価な割にスタッフのレベルが低い
Dear Junji, Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport. On the other hand, we apologize for any discomfort caused by the room with no hot water will address this issue with our department head concerned for the service improvement. Best Regard, Varit Sarakorn Front Office Manager
フロントスタッフの対応や笑顔がとても良かったです。 バスタブ中央にヒビが入ったのを直した跡がありベコベコはしましたが、1万円強で3人がゆったり眠れるトリプルのお部屋、部屋は清潔で、空港からの送迎着きていうことで、あまり気になりませんでした。 強いて言うなら、卵料理の注文が入ってから提供されるまでがかなりマイペースな対応で結構な時間がかかったことくらいです。 朝食自体はタイ、アメリカンの様々なメニューが充実していて、とても美味しかったです。
Dear Tomoko, Thank you very much for taking the time to write your review regarding your recent experience with us. We are pleased to know that you had an enjoyable stay with us and thank you for your compliments to our staffs! We have shared your comments to our entire team. Please rest assured that we are committed to providing the highest level of services and facilities to our guests, such as yourself at the Siam Mandarina. We look forward to welcoming you back. Best Regard, Varit Sarakorn Front Office Manager
スタッフの方がとにかく気を利かせてくれます。アーリーチェックインなども柔軟に対応してくれます。シャトルバスの本数も文句なしでまた泊まりたいです。
Dear Iida, Thank you very much for your comments and suggestions regarding your stay at Siam Mandarina. The hotel is very pleased to hear that you are satisfied with our services. We will bring your comments to the team. And we are confident that this feedback will be something that will make every team member strive to continuously improve the quality of service forever. Thank you again for sharing your experience. And we hope that your next visit will be as satisfying as the last. Best Regard, Varit Sarakorn (Max) Front Office Manager
夜遅くに到着する便だったので、送迎サービスを依頼しました。 私は初めての海外一人旅でとても緊張していましたが、評判の良いこちらの送迎サービスがあれば大丈夫だろうと思っていました。しかし入国審査を終えて、送迎用の紙がたくさん貼ってあるところを何度探しても、ホテルの名前も自分の名前も見つけられません。 ホテルに電話をかけても繋がりません。アゴダのチャットサービスも事務的な応答を繰り返すばかりです。半ばパニックになりながらインフォメーションのスタッフに聞くとホテルの名前が書かれた小さな紙の存在を教えてくれましたが、そこには私の名前はありませんでした。探しても見つからないはずです。 呆然としているとどこからか現れた謎のスタッフが私の肩を叩き、アゴダのアプリを開いてあれこれと確認し写真を撮りどこかに連絡してくれました。 そこで待っていて、と言われて待っていたら本当に車が来ましたが、本当に予約したホテルに連れて行ってくれるのかどうかもわからず怖かったです。もう少し送迎についてのわかりやすい説明があればよかったと思います。 それ以外はおおむね良かったです。スタッフも皆親切でした。 シャワーとトイレの水圧が弱かったのは気になりましたが部屋は清潔感がありました。 最初の送迎だけが残念でした。
Dear Risa, Thank you very much for taking the time to write your review regarding your recent experience with us. We are sorry to hear that your experience has not been met to your expectation regarding the meeting point at the airport. We would like to apologize for the inconvenience caused. However please rest assure that the above matters have been shared with the Department concerned to ensure proper and clear communication to our valued guest. Your comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself. Once again please accept our sincere apologies and we look forward to welcoming you back. Best Regard, Varit Sarakorn Front Office Manager
次の日、朝にタイを発つ予定でしたが、 送迎バスがありとても便利だった。 空港にも近くバスで10分くらいでつきます!
Dear Ran, Thank you very much for choosing to stay with us and taking the time to write a review. We greatly value your opinions and feedback regarding our hotel. We are pleased to hear that you are satisfied with the convenient location of our hotel, which has easy access to the airport. Thank you again for taking the time to share your experience with us. Best Regard, Varit Sarakorn Front Office Manager
往復の空港〜ホテルの送迎車が何より助かる。空港到着の2階の3、4番ゲート付近の手摺りの柵に無数のホテルのプレートが張り巡らされている中から、目的のサイアムマンダリーナホテルのプレートを探し、時刻表を見ていると、ホテルのスタッフがすぐ見つけてくれて車まで案内してくれます。 早朝の出発便にも対応してますので安心して泊まれます 寝過ごさないようにだけ注意が必要です
Dear Taizo, Thank you very much for taking the time to write your review regarding your recent experience with us. We are pleased to know that you had an enjoyable stay with us and thank you for your compliments to our staffs! We have shared your comments to our entire team. Please rest assured that we are committed to providing the highest level of services and facilities to our guests, such as yourself at the Siam Mandarina. We look forward to welcoming you back. Best Regard, Varit Sarakorn Front Office Manager
頼んだものも悪かったのでしょうが、 鶏肉の中が生でした。頼むときは、ピザとか当たり障りのないものにしたほうがいいです。 部屋は清潔でしたが、ドライヤーが壊れてて使えませんでした。 諸々のこと、英語が得意ではないので、説明したり電話するのが億劫でしなかった自分も悪いです。 スタッフのみなさんは親切でした。
Dear Kana, Thank you for choosing our hotel location and compliment on our service. I do apologize as the A la carte menu wasn't taste as expected. This will be report to the executive chef and his team for further investigation and improvement to be made. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Varit Sarakorn (Max) Front Office Manager
空港から近くにあり、送迎付きなのが良いです。お風呂の浴槽に髪の毛がたくさん残っていて気持ちが悪かったです。 タオルもボロボロでした。
Dear Tomoe, Thank you for taking your time to share the experience of your recent stay with, Firstly I would like to thank you for choosing Siam Mandarina Hotel as your hotel. We are sorry to hear that your experience did not meet your expectation. Regarding the room cleanliness please allow us to express our sincerest apologies. We humbly apologize and are so sorry for your disappointment. Your feedback has definitely been forwarded to the relevant department heads for the possibility of urgent solution and improvement. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regard, Varit Sarakorn (Max) Front Office Manager
空港を利用する際に便利なホテルです!ただ、立地は駅近などではないので、タクシーなども併用するのがいいかなと思いました。客室はお値段からすると良いと思います!ちょっと壊れていたりすることもありましたが、お値段からすると全然許容範囲です。 空港までの無料シャトルバスも頻繁にあり、チェックイン時に口頭で乗りたい時間を伝えることができます。 無料シャトルバスも含めるとコスパの良いホテルです!
Dear Yuka, Thank you for sharing your great comments!! It's great to know that you liked out location.At Siam Mandarina, we aim at providing our guests with warm welcome and quality services at great value for money for a wonderful experience. It is great to know that you will be our future returning guest! We look forward to welcoming you back in nearly future. Best Regards, Varit Sarakorn (Max) Front Office Manager
“近辺施設”
徒歩圏内には何もない。
Dear Kazuhiro, Thank you for sharing your great comments. At Siam Mandarina, we aim to provide our guests with a warm welcome and quality services at great value for money for a wonderful experience. We thank you indeed for your useful review, it has meant a lot to us and we would like to wish you the best. Best Regard, Varit Sarakorn (Max) Front Office Manager