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Excellent facilities, very good restaurants and staff very helpful!
Excellent
Always wanted to visit the Songdo Sheraton and this was our time. We had our kid attended the math competition at the convention center right next to the hotel and we chose the hotel for a night. The Sheraton was chosen because of the stunning & beautiful view of the Songdo central park. We stayed on the 19th floor and also visited the lounge on the 22nd, had coffee and drinks with cookies and cakes. Also strolled around the central park, went to an authentic Indian restaurant nearby. Had a breakfast buffet at the hotel. Food was great but more centric to Korean dishes which I'd thought may be adjusted a bit. We'd definitely visit this place again when we come to Songdo and next time we'll swim on the 6th floor where the indoor pool is. Also will visit the steak restaurant on the 2nd floor which was fully booked at the time of our visit. Thank you.
The swimming pool was a bit small but other ting was all good.
60% were forginers. Clean and good location from icn, service was perfect with nice employees. Price was not problem. Perfect hotel without stress.
Very clean and nice view! Staff are very professional! Want to go back when we visit Korea!
The Hotel is in best location if you have an event in Convensia Songdo. Nearby there is Lotte Mart and Hyunday Factory outlet is just 10 minutes by bus. The staff are very helpfull and speak english very well.
Convenient location, friendly staff and great service. I’d recommend this hotel for couples and business travelers. Very pleasant experience overall.
I visited Central Park Incheon. And there I booked Sheraton Hotel Incheon. The hotel is nearby Central Park. Actually I think it is almost in Central Park. I can walk from central Park to hotel. Location is perfect. And the reception staff is very very kind. I love it. Because of the Agoda system, It took some time to rearrangement. But It's not uncomfortable due to the receptionist. Thank you !
Great hotel and staff was warm friendly.
I don't write reviews unless the service is either awful or exceptional. I am writing it to praise manager Lee Ye Seol's service during my stay. She attended me during the check-in and greeted us (me and my son) wholeheartedly. She checked up on everything even after the check-in, and I had to extend my stay since my son loved her assistance. I booked here without much expectation but had one of the most pleasant stays in a few years. I wouldn't look for other hotels since you don't get to meet this kind of professional often.
Check in, deposit 1,000,000KRW (hold in my credit card) Check out, cancel deposit, promise to credit to my card latest 5/19. But today 5/23 nothing back to account! This is not faithful hotel!
The hotel is advantageously located close to the Convensia center. The managers and staff were very helpful in providing info and advise. The room was spotlessly clean, housekeeping service done perfectly. The hotel serves great breakfasts, everyone can select according to one's taste.
Next to the venue, close to Lotte Mart, peaceful neighborhood, beautiful park within proximity, very wonderful staff and gorgeous view from clean and spacious room. I have nothing more to ask. Very happy.
As it is 5-star hotel, everything such as room, pools and sauna was perfect. Its location is also great as it has subway station, bus stops and big shopping mall near. Customer service was also awesome. I appreciate all staff and would like to thank those people below especially One who helped me check-in on Mar 25 (sorry I forgot his name) One who assigned for cleaning the room on Mar 26 Mr. Lee, JS who helped me with luggeges and booking such a excellent taxi for me. I stayed for 3 days from Mar 25 to Mar 27 in 18th floor.
GOOD GOOD VERRY GOOD
Breakfast don't come as a package deal. Even as SPG member, no discount was given. Over price compared to other hotel located nearby.
Good-Must have park view room Bad-toilet room door doesn’t close all the way, can hear outside traffic noise
far from station but staff was very nice and kind. great breakfast great room. I would stay again
GOOD LOCATION AND VERY NEAR TO SUBWAY STATION AND LOTTE MART. IS A BUSINESS HOTEL.
room is very clean and near to the Song-do central park
Quite old hotel than I expected, worth for discount room rate only, but services, staff, location ( beside famous Central Park, Lotte mart, diff kind of rest. ) very good
We really loved staying at the hotel. We got free upgrades and the view was amazing. They had super friendly staff. We had a great stay!
Good
Nice
Good Italian restaurant.
My stay at the Sheraton Incheon Hotel was very interesting and i feel comfortable. i might do it again.
I would recommend a stay at the hotel because it is clean, and the staff is very attentive, and helped with any requests. Five stars from me.
Average average average. Since we need a hotel that is close to airport to catch our early morning flight, that is why we opted for 1 night stay in this hotel. Otherwise, with the same amount of money we can get much better hotel in downtown seoul. Room feels old, need some renovation. Room service was also very slow. Expect something better from a Sheraton hotel.
Clean, comfortable and well maintained rooms, friendly and helpful staff!
The stay was good and comfortable. Could be repeated
This was my favorite hotel in Korea so far. This is a new hotel with high quality facilities and anemities. Good buffet breakfast with a quality selection. I booked a deal with breakfast and internet which was decent instead of paying always extra. Overall good quality hotel with nice city views on the higher floors. Spacious rooms with very comfortable beds. You pay more but you also get more. Value for money fits in my view. Attentative staff. Long opening hours of the gym. Decent pool. I definitely recommend this hotel to any business traveller.
Sheraton is located near airport so easy to go to airport by shuttle bus
Close to shopping areas, Easy access to the airport, Good language skills
Price for a cup of coffee 12 USD, crazy! Very expensive internet access as well! Not state of the art!
乾淨度不足,其他還可以。
숙소에 먼지가 많은게 흠. 어메니티가 너무 없음. 환경보호라는 핑계로 손수건도 없음. 물도 정수기임. 모텔온줄 알았음 ㅡ~ㅡ+
연휴를 맞이하여 가족들과 잘 쉬웠습니다. 조식이 특히 매우 훌륭하고 메뉴도 다음날 바뀌어서 좋았어요. 호텔 주변에 센트럴공원 말고는 없지만 차 타고 좀 이동하면 송도현대아울렛에서 구경하시는 코스릉 추천드립니다.
숙소 청소상태는 조금 부족한 부분도 있었고 라운지 음식 가짓수가 적었지만 그외 모든 게 좋았어요 룸컨디션. 피트니스, 수영장, 조식, 라운지, 친절한 직원태도 등 만족스러웠어요 2번째 방문이었는데. 또 방문의사 있어요
5성급 호텔이지만 부대 시설은 별루... 돈에 비해서 조식 또한 별루... 호텔 내부 인테리어도 실망 그잡채
대체적으로 만족합니다.
객실 내부 구성, 서비스, 친절도 모두 만족합니다. 위치도 센트럴파크 바로 옆이라 20 층에서 송도 센트럴파크 전경이 보이는데 너무 멋있었어요
마트도가깝고,수영장,부페 잘 이용했어요.
생일 기념으로 방문해서 와인 받고 센트럴파크도 구경하고 기분 좋은 하루 보냈습니다. 돈 조금 더 들여서 파크뷰로 예약한 점 후회 없었고요. 그 때는 시간적 여유가 있어서 평일임에도 편하게 숙박이 가능했는데 이제는 힘들어서 아쉽네요.
친절하신 프론트 직원분들부터 모든게 너무 좋았어요! 다음에 또 투숙할게요~
편하게 잘 쉬었어요 다음에 또 이용하려구요
자녀들이 18세가 넘어도 퀸침대2개인 방에 가족이 같이 투숙할수있으면 좋겠습니다
객실노후개선필요 객실청소상태 개선필요
베개에 냄새나고 침대사이즈가 싱글인지 더블인지 애매하게 작고 세면대 배수구가 막혀 잘안내려감 세명분량 추가금은 꼬박 받는데 수건도 슬리퍼도 추가로 안갖춰져 있었음 위치는 너무 좋았음
“깔끔하고 뷰좋고 좋았어요”
근데 사우나 요금은 추가해야해서 조금 그랬지만.... 산책하기도 좋고 뷰도 좋고 하루 머물기에 좋았어요