クチコミ 12598 件の総評
宿泊者のクチコミをチェック
クチコミは利用者のみから投稿されています
非常に満足
クチコミ 12,598 件の総評
家族と一緒に2人で釜山旅行をしようと思い、海雲台シラステイを選びました!2泊3日利用しましたㅎㅎ 位置:海雲台のビーチの真ん前で、海雲台駅から降りて歩いて行けるところにあり、移動が便利でした。海が見える側のお部屋に案内され、窓の外には海雲台ビーチが見えて、とても良かったです~ 超おすすめします!!ㅎㅎ 部屋の状態:2人が使うのにちょうど良くて広々としていました。トイレも寝具も全部きれいで、2泊したので2日目には部屋の清掃もしていただきました。 朝食:6時30分から利用可能で、7時頃に行くと待つことなく食べられました。コーヒーも美味しく、何よりフォーが本当に美味しかったので、朝食を食べるならフォーをおすすめします^^ スタッフ:スタッフ全員が親切でした。チェックイン、チェックアウト時に荷物を預けられるか尋ねると、親切に案内してくれました。特にイ・ユリスタッフが、ホテル利用に関して多くの助けをいただきました。朝食利用、ルームアップグレードについて親切に案内してくれたおかげで、家族と一緒に楽しい釜山旅行ができました^^ ホテル利用を担当していただいたイ・ユリスタッフさん、ありがとうございました!! :)
家族と一緒に2部屋で一晩過ごしました。部屋は予想以上に広く、とても清潔でした!しかし、古くて手入れが行き届いていないように見えました。チェックインした夜からチェックアウトするまで、客用エレベーターには無数の指紋がありました。 午後2時にチェックアウトする予定でしたが、バスルームからすごい音がしていました。それで昼寝から目が覚めてしまいました。フロントに電話をかけると、女性も電話越しに音が聞こえたようです。 結局、母と私は昼寝を諦めて、ビーチに散歩に出かけ、早めにチェックアウトしました。 正直、快適ではありませんでした。 ですが、全体的にスタッフはとても親切で、素晴らしい笑顔を見せてくれました!特に朝食スタッフは本当のヒーローでした!大勢のゲストに対応しながらも!経営陣は、ゲストやスタッフのためにもっと多くのスタッフを雇うべきです。それでも、また彼らの素敵な笑顔に会いに戻りたいと思います!すべてのもてなしに感謝します。
海からも近く掃除なども遅めの時間まで対応できてよかった。お風呂がついてるのもよかったです。 コインランドリーが少し乾きずらいのが難点。
洗濯機が2つ、乾燥機が2つしかないたね、ゴールデンタイムに利用すると、並ぶことがあります。 時間をずらして利用するか、コインランドリーを利用しないように服を多めに持ってくるなど対策した方が良さそうです
海の前で景色はいいのですが、隣にバッティングセンターがあり、夜遅くまで相当うるさかったです。
最近、シラステイ海雲台に宿泊し、素晴らしい体験をしました。もともとスタンダードルームを予約していたのですが、フロントデスクのチェ・ムンさんがチェックイン時に無料でルームアップグレードを提案してくれたので、とても驚きました。彼の親切さとプロフェッショナリズムは本当に私の滞在を特別なものにしてくれました。アップグレードされた部屋は素晴らしく、私の期待を超える快適さと贅沢を提供してくれました。滞在中、サービスは完璧で、ゲストとして本当に大切にされていると感じました。このホテルは忘れられない滞在を求めている方に強くおすすめします。また、素晴らしいホスピタリティを提供してくれたチェさんに心から感謝の意を表したいです。私は確実に戻ってきます!
この価格で海雲台のすぐ前の良い立地、清潔なホテル、サービスに非常に満足しているので、海雲台に行くたびに頻繁に利用しています。 荷物預かりはチェックイン前、チェックアウト後ともに可能で、朝食も頂きましたが、思ったよりメニューの種類が豊富で満足しました。1日ぐらいなら朝食も食べても良さそうです~~ まず立地が非常に良く、海に出やすいですし、ヘリダンギルや裏通りに美味しいお店がたくさんあるので歩いて行くのも楽です。ホテルの1階にはすぐにコンビニがあり、利用しやすいです。 部屋のコンディションも良く、寝具も清潔でした。バスタブもあり、きれいで半身浴をするのに良かったです。 全体的に満足!!
고객님 안녕하십니까. 저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다. 소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다. 신라스테이 해운대
海を見て癒されようと思ったのに、そうはなりませんでした。 場所は本当に良いです。位置だけを見るといいですね。 しかし、外の騒音がそのまま聞こえます。夜には暴走族の音が寝る前まで聞こえました。 宿の衛生状態!外国人メイドさん~テーブルにほこり、バスルームに髪の毛、洗面台など、もう少し清潔に気を使っていただきたいです…。 夜10時になって眠り始めたところ、パタパタと電気の音で驚いて目が覚めましたが、業者の方が電気の問題かもしれないので、ただ電気を外しただけで、電気をつけないでと言われましたが、もう眠気は覚めてしまい、朝までテーブルの電気で耐えました。 朝食はレビューほどの価格に対して味は素晴らしくありませんでした。 スタッフの方々は親切でしたが、翌日に部屋の電気のことで問い合わせても、何度も説明しなければなりませんでした…。 いろいろな不便があり、予約した日数を満たさず、前日にチェックアウトして出てきました。 次回も訪れる考えがあるので、良くなった姿を期待しています。
清潔で、室内スペースが広く、場所は海雲台ビーチのすぐ前なのでとても良かったです。禁煙ルームでしたが、タバコの臭いも全くしませんでした。欠点は一つだけ指摘すると、浴槽にカーテンがなく、ガラスの仕切りが半分だけ設置されていたため、水が浴槽の外に飛び出さないように慎重にシャワーを浴びなければならなかったのが不便でした。
親切でした!!!! ソウルから出発し釜山に到着したときはとても疲れていましたが、新羅ステイ釜山海雲台のスタッフ、ソン・イェウォンさんが親切に対応してくださったおかげで、気持ちよく釜山旅行を始めることができました🥹 チェックインをした直後、夕食を取るためにすぐに外出したのですが、電話をくださり細かいことを気にかけてくださいました! 2日間連泊し、2日目は遅くまで寝て、昼食後の13時40分頃に宿を出ましたところ、私たちの客室を担当してくださっている清掃の方が待っていてくださり、スナックバーやタオルなど必要な物品を持ってきてくださいました。「Do not disturb」などをオンにしていた状況だったので、ドアノブに物品を掛けておいてもよかったのですが、直接物品を渡してくださり感謝しました。 チェックアウトを担当してくださったスタッフの方も、親切な笑顔で対応してくださり、釜山旅行の締めくくりまで完璧でした。 これまで新羅ステイのいくつかの拠点を利用しましたが、全ての面で最も記憶に残る拠点で、次の旅行でも利用しようと思います! 涼しい海の景色🌊 美味しい朝食🍎 快適な休息🛁を望む方は新羅ステイ海雲台に💖
オフシーズンだからか、チェックインも早くしてくれました。ヘウンデでは一番コストパフォーマンスが良いと思います。欠点は水圧が運次第なのか、前回の部屋は大丈夫でしたが、今回は水圧が弱くて、シャワーヘッドがぐるぐる回ってちょっと気になりましたㅠ。!それでも寝具も快適で、よく休めました。
고객님 안녕하십니까. 저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다. 소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다. 신라스테이 해운대
家族3人で海雲台オーシャンビューのコスパの良い宿に宿泊しました。海雲台や東白島が近く、良い立地で美味しい朝食、1階のバーとアイスクリームの利用も便利でした。スタッフの方々の親切さも素晴らしかったです。やはりシナラステイですね!!おすすめします!!!
고객님 안녕하십니까. 저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다. 소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다. 신라스테이 해운대
繁華街からは少し離れているので静かで下にコンビニもあるので便利でした。 ただ、雨が降ると窓の周りに打ちつける音がかなり響いて部屋の中でも気になる程でした。
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. Shilla Stay Haeundae
立地も良くて、きれいでした。但し、一つ残念だったのが。部屋で飲み物を飲もうとお湯を沸かすと、コップが紙コップだったことでした。それ以外は部屋は清潔できれいだし、オススメします。
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. Shilla Stay Haeundae
オーシャンビューのスタンダードツインルーム!窓が大きく景色は最高! 部屋もスッキリと広くソファーまでありました!立地も良く、とても満足でまたリピートしたいです!
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. Shilla Stay Haeundae
ホテルの立地は素晴らしいですが、ホテルは主に地元の人々をターゲットにしています。 レセプションデスクのサービスレベルは悪く、特にシニアスタッフのリリー・リーがそうでした。彼女は私のために何もできないと言い、12時に到着したため、午後3時にチェックインするように頼まれました。それはまあいいのですが、私たちはカフェで昼食をとり、午後2時20分まで過ごしました。再度、部屋が準備できているか尋ねると、彼女は午後3時に戻ってくるようにと言いました。午後3時になると、チェックインの行列が増え、彼女は私に地元の携帯電話がなければ機能しない番号札を取る必要があると告げました。この時、私はイライラしていました。彼女は私のために31番の番号札を取ってくれました。私は彼女にもっと早く知らせるべきだったと伝えました。20分後、彼女は33番の番号、白人男性を呼び、31番をスキップしました。彼女はピンクレトン症候群を持っているのか、顧客と向き合って問題を解決する勇気がなかったのか、私は完全に驚愕しました。研修生のアンナが私の問題を解決する手助けをしてくれました。その間ずっと、リリー・リーは問題を見上げる勇気もありませんでした。 同様に、カフェの研修生は、私たちが質問するたびに笑顔を見せてくれましたが、他のスタッフは笑顔もなく、ぼんやりした表情でした。 部屋の清掃スタッフは礼儀正しかったです。 フロントラインのサービススタッフにはまだ改善の余地があるが、そうでなければ、そこそこ良い、清潔でよく手入れされたホテルです。
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to staff service during your stay at our hotel. We have already forwarded your complaint to the concerned team. By training and managing our staff thoroughly, we will make sure you will not experience the same inconvenience. We are carefully reviewing your comments/suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. Haeundae, Shillastay
3泊4日のうち2日間ほど雨が降ってしまったのは残念でしたが、海も一面に見え、スタッフの方々も皆親切でした。朝食も追加して食べたのですが、温かい料理をその都度しっかりと補充してくださり、とても良かったです。ルームメイクもとてもきれいにしていただき、何も不足することはありませんでした。チェックアウト後にキャリーケースの保管をお願いしたのですが、最後まで丁寧に対応していただき、とても良かったです。海雲台市場、水族館、クラブディオアシス、海水浴場にも近く、美味しいものをたくさん食べて、海を見て、半身浴をして、ふかふかの寝具でゴロゴロしながらたっぷり癒されて帰ります。次回海雲台に来たらまた宿泊しそうです。ㅎㅎ
고객님 안녕하십니까. 저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다. 소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다. 신라스테이 해운대
海雲台海水浴場に近く立地は素晴らしいですが、チェックインしてくださった方々の対応は良いとは会えませんでした。チェックインで並んで私の番になったのに全然呼んでくれず、行っていいのかわからず恐る恐る行くとチェックインをしてくれたのですが、???って感じでした。こちらへどうぞ、や、もう少々おまちくださいなどの声かけがなかったのでどうしていいかわかりませんでした。
オーシャンビューのお部屋を予約していました。部屋のドアを開けたら、目の前に海雲台ビーチが広がっていて、天気も良くて最高にテンション上がりました。チェックイン前でも、荷物を預かって下さったり、チェックアウトの時間も12時と、ほんとに満喫できました。また、ゆっくり泊まりにきたいです。ありがとうございました。
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. Haeundae, Shilla Stay
お安く泊まれたので、低層階の部屋でしたが広い部屋でゆっくりと寛ぐ事が出来ました。ロケーションもとても良く、海雲台エリアを遊ぶのに大変便利でした。 清掃もすごくキレイにして頂けて気持ちよく過ごせました。ありがとうございした。
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. Haeundae, Shilla Stay
スタッフの対応がとても爽やかで 感じ良かったです
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. Haeundae, Shilla Stay
接客はよかった。 ボディーソープやティッシュの補充忘れなどがあり、少し残念に感じた。
エレベーターがとにかくこない。 こんなの初めて。 壁紙の貼り方が雑すぎる。 ベッドはよかった。
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm concern towards Shilla Stay. For future excellence in our services, we are consulting with the concerned team about that you mentioned. All your suggestions will be treated as valuable information for further improvements in our customer services. We promise to serve you better in the future. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Shilla Stay Haeundae
海雲台から一ブロック後ろだと思って遠いかと思いましたが、道を渡れば海雲台でとても良かったです。早めに予約をしていればオーシャンビューを予約していたと思うので、シティビューにしたのは少し残念です。朝食はパッケージでそれなりに良かったですが、その値段を払って食べたらお金がもったいなかったかもしれません。スタッフの皆さんは親切でした。👍 アゴダで予約して良かったです! 😄
고객님 안녕하십니까. 저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다. 소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다. 신라스테이 해운대 총지배인 드림
スタッフの対応が良い🙆強いて言えばフロントロビーのトイレが狭すぎるのが困りましたね
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. We are carefully reviewing your comments, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
立地もよく綺麗なホテルだと思います。 近くで工事があってちょっとうるさかっ たです。 女性一人でも安心して泊まれるホテルだと思います。
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to the noise during your stay at our hotel. We have already forwarded you complaint about the room condition to the concerned team for consideration. They will respond as soon as possible after looking into your complaint. We are carefully reviewing your suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
初めて宿泊しましたが、立地もとてもよく、ホテル周辺の施設が充実してました。ホテルも生活で綺麗で、スタッフさんも親切に対応してくださいました。また利用したいと思います。
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Shilla Stay Haeundae
ファミリーツインに大人3人(家族)で宿泊しました。広さは十分、清潔で快適に過ごせました。 ただ、3人で予約していたが、清掃をしてくださる方が2人での宿泊だと思っていたのか、紙コップがいつも2人分しかなく、ミニバーにメモを置いて紙コップを3つ置いてもらったり、2日目以降のタオル交換もタオルが2人分しかなかったりしたので、フロントへ電話をして持って来てもらったりした。 スタッフはどの方も対応良く、お部屋もとても快適に過ごせたので、次回もまたぜひ利用したい。
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to read your comments about our hotel’s room and kindness staff. On the other hand, we fully understand your mentioning and have already forwarded your complaint to the concerned team. By training and managing our staff thoroughly, we will make sure you will not experience the same inconvenience. We are carefully reviewing your comments, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Shilla Stay Haeundae
海雲台ビーチから近く、海沿いのゆったりした雰囲気の中過ごせました。スタッフの方も心配りが素晴らしく、手持ちで使用する量りもあったので、超過料金も気にせず助かりました!
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
前回も泊まりましたが、立地がよく清潔感もあるのでリピート。 価格も安く良いホテル
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
スタッフは親切です。ダブルとシングルベッドの部屋に2人✖︎2部屋で、2泊しました。6階オーシャンビュー景色最高で、お部屋も明るい!!ホテルの裏通りに食べ物屋さんやお土産やさん、地元の方が行く市場やスーパーがあります。海辺を歩けばカフェや海鮮のお店がずらりと並んでおり、バスやタクシーを利用して、シンセゲやロッテ百貨店巡り、代表的な観光地にも行きました。新しいホテルではないけれど、室内は清潔で高級感ありますよ。 ひとつ言わせてもらえば、良い質の床なのに禿げていたり、バスマットに破れがあったりました。 少し手を加えれば高級感保てるのに、そこが残念でした。
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
綺麗に掃除が行き届いていて、とても、過ごしやすかった
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
フロントスタッフ 対応が非常に悪かったです! 3時過ぎに受付して... 1時間程待たされました 今までこんな対応のホテルは初めてです!! 楽しみにしていたホテルでしたので、 残念な気持ちに… (コンシェルジュ?の方に行けやら、 フロントの方に行けやら 完全に振り回されました!) 「お待たせしました」等の言葉すらありませんでした 次回この地域に宿泊する場合、別のホテルにしたいと思います
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel. We are carefully reviewing your comments, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
海雲台ビーチが目の前で、とにかくロケーションは最高です! 駅も徒歩圏内なので観光や食事には困りませんでした。 ただ、その分夜遅くまで外の騒音がうるさく、窓を閉めていても聞こえてきたのはマイナスポイントでした。
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to the noise during your stay at our hotel. We have already forwarded you complaint about the service to the concerned team for consideration. They will respond as soon as possible after looking into your complaint. We are carefully reviewing your suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
シティービューが残念だっただけで後は申し分無く良いホテルでした。 清潔でスタッフの方は日本語が話せなくても一生懸命に受け答えしてくれてとても良かったです。 海雲台でに泊まるならまた、ここが良いかな
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
地下鉄の最寄り駅からは10分ぐらい歩きました。ですがロビーはお洒落で海も目の前、お部屋も清潔で居心地良くてとても良かったです。冷蔵庫に飲み物やお菓子が入っていてありがたかったです。 夕方海辺を散歩したり、食事や買い物両替も近くに揃っているので便利でした。 エックスザ スカイからホテルまで、距離はまあまあありますが景色が良かったのでお散歩を兼ねて歩いて帰りました。 ホテルの一階にある百味堂のソフトクリームが美味しかったです。 また機会があれば泊まりたいです。
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
海が目の前で最高!ホテルもとても近代的で綺麗!
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
海雲台海水浴場からも近く、周りに様々な飲食店があるので、とても快適に過ごせました。
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
다 좋아요. (방이 (7충) 엎 방 목욕실 사용할때 소리 들어요. )
고객님 안녕하십니까. 저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다. 소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다. 신라스테이 해운대 총지배인 드림
エアコンの温度調整が出来なかった。それとお風呂のお湯の温度調整のレバーの位置によって変な音が出てうるさかった。この音は隣の部屋からも聞こえた。 それ以外は快適でした。
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to A/C and noise during your stay at our hotel. We have already forwarded you complaint about air conditioning during the change of seaseon to the concerned team for consideration. They will respond as soon as possible after looking into your complaint. We are carefully reviewing your suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
今回で3回目の宿泊になります。 宿泊料も手頃で何処に行くにも アクセスが良く、部屋も使いやすいと 思います。 今後も海雲台に泊まる時は新羅ステイを利用したいと思います
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
空港からのリムジンバスの停留所からも近く、駅からも遠くなくよかったです。 一階にコンビニがあり、遅い時間でも安心でした。お部屋も問題なく清潔です。 シャワーカーテンがなく少し不便でしたが、水圧なども問題ありません。また、利用したいと思います。
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
[部屋タイプ] プレミアデラックスオーシャンビュースイート(17階) [良かった点] •部屋からの景色(オーシャンビュー) •建物全体の雰囲気(シックで落ち着いている) •寝具全体 •アメニティーの質(トラベルサイズではなく詰め替えタイプになっていたが、香りも使用感も良かった) •立地(メインストリートまで近い&バス停が目の前) •一階に品揃えの良いコンビニやカフェあり •清潔さ •コンセントは変換プラグ無しで日本の電子機器が使用可能 •シャワールームとトイレが完全個室 •シャワー付き自動洗浄トイレ •水圧 [イマイチだった点] •ベッドサイズ(クイーンサイズでは部屋の広さに対してベッドが小さく感じた)
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
ビーチへのアクセスも徒歩5分くらいで、水族館がすぐ近くにありました。地下鉄の駅までは徒歩10分くらいで立地は良い方だと思います。
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
海に面した居心地の良いホテル ホテルロビーは広々としておりモダンで清潔感があります(大きなクマのぬいぐるみがすごく可愛いです🧸) フロントスタッフは礼儀正しく、簡潔でシンプルに手続きをしてくれますのでスムーズにチェックイン/アウトが出来ます 部屋はとても広々としておりシービュールームは遮るものなく景色を楽しめます アメニティは香りが良く使っていてリラックスできるものが使われています 旅行でも出張でも扱いやすくオススメのホテルです
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
かなりおすすめのホテルです。 まず浴室の中に浴槽があり、体をゆっくりと休められました。 立地も非常によく、釜山のパラダイスカジノまでも距離が近かったため、徒歩5分で行くことができました。部屋も広くて窓からはビーチが見えるため、かなりおすすめのホテルです。
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
ロケーションがよく、オーシャンビューも素晴らしい景色でした。 また利用したいです。
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
家族で1泊しました。 ロケーションがとてもよく、近くに飲食店もたくさんあるので、とてもよかったです。 コンビニがあるのも助かりました。 今度は夏に来たい! 朝食もおいしかったです。
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Haeundae, Shilla Stay
母娘で宿泊しました。 お部屋も広く、海雲台の海が目の前で最高でした!! お風呂はシャワーを少し気をつければ床を濡らさずにすみます。 お部屋のコンセントにUSBがあるといいなと思いました。
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Shilla Stay Haeundae
“快適な釜山旅行”
新羅ステイの良い立地のおかげで、8歳の子供と一緒に家族旅行を楽しむことができました。海雲台まで気軽に徒歩で散策できる距離でした。清掃状態とスタッフの親切さにも満足しました。フィットネス器具の種類には少し物足りなさを感じましたが、全体的に満足して快適に旅行を楽しむことができました。