ビレッジ ホテル セントーサ バイ ファー イースト ホスピタリティ (Village Hotel Sentosa by Far East Hospitality)のクチコミ

Dear Chika, Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the pool and found it spacious. We appreciate your comments on the pool hours and will certainly look into the possibility of extending them in the future. We also apologize for the inconvenience regarding the lack of washing facilities and the breakfast experience. Your feedback is valuable, and we will work to improve these areas. We hope to welcome you back soon for an even better stay! Yours Sincerely, Elroy Laurent Leow 'Where you eat, play and explore like a local'

Dear NG, Thank you for your kind review! We're glad to hear you had a pleasant stay and found the hotel clean and welcoming. We truly appreciate your feedback regarding the scent in the lobby, and we will certainly take it into consideration to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future for another enjoyable stay. Yours Sincerely, Elroy Laurent Leow 'Where you eat, play and explore like a local'

Dear Erika, Thank you for sharing your experience with us! We're delighted to hear that your kids enjoyed the pool and that the location and shuttle service made your stay more convenient. We hope to welcome you and your family back for another fantastic visit! Best regards, Elroy Laurent Leow 'Where you eat, play and explore like a local'

Dear Daiki, Thank you for your kind words! We're delighted to hear that you found the hotel convenient and enjoyed the pool. We also appreciate your compliments about our staff. It was a pleasure having you stay with us, and we hope to welcome you back soon! Yours Sincerely, Elroy Laurent Leow 'Where you eat, play and explore like a local'

Dear Yoshihiro, Thank you for your feedback! We're glad to hear that you had a relaxing time and felt luxurious in our hotel. We also appreciate you pointing out the issue with the "Do Not Disturb" button. Your comments will help us improve our communication and service moving forward. We look forward to welcoming you again soon! Yours Sincerely, Elroy Laurent Leow 'Where you eat, play and explore like a local'

Dear Xiuli, Thank you so much for taking the time to share such a detailed and thoughtful review! We're overjoyed to hear that your second stay with us exceeded expectations once again. It's wonderful to know that your daughter's birthday surprise made your stay even more special, and we're happy that we could accommodate your requests. We truly appreciate your positive comments on our sustainability efforts, entertainment options, and the family-friendly features we offer. We're excited that you enjoyed the swimming pools, and we look forward to welcoming you back to experience the upgraded kids’ pool! Thank you also for the restaurant recommendation and for highlighting our prime location. We can’t wait to welcome you and your family again for another memorable stay! Yours Sincerely, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Yoshiki, Thank you for your feedback! We're thrilled to hear that you found the facilities luxurious and enjoyed the meals included in your stay. It's great to know you were satisfied with your experience at Village Hotel Sentosa. We hope to welcome you back soon! Best regards, Elroy Laurent Leow 'Where you eat, play, and explore like a local'

Dear イミトモ, Thank you for your wonderful review! We're so glad to hear you enjoyed the pool, our convenient amenities, and the friendly service. It's great that the water purifier and towel rentals made your stay even more comfortable. We look forward to welcoming you back for another great stay! Yours Sincerely, Elroy Laurent Leow 'Where you eat, play and explore like a local'

Dear Reina, Thank you so much for sharing your wonderful feedback! We're honored that you chose our hotel for your honeymoon, and we're thrilled to hear you had a memorable experience. It’s great to know that our location, facilities, and service contributed to your stay. We would be delighted to welcome you back for another fantastic visit! Yours Sincerely, Elroy Laurent Leow 'Where you eat, play and explore like a local'

Dear KAICHI, Thank you for sharing your wonderful experience with us! We're glad to hear that you found our location convenient and that our team was able to assist you with ease. We hope to have the pleasure of welcoming you back on your next visit to Sentosa. Yours Sincerely, Elroy Laurent Leow 'Where you eat, play and explore like a local'

Dear Eiko, Thank you for your kind words! We're delighted to hear that you enjoyed your stay in our Deluxe Family Room and found the location so convenient. It’s wonderful to know that the facilities and services met your expectations. We look forward to welcoming you back to Sentosa for another memorable stay! Yours Sincerely, Elroy Laurent Leow 'Where you eat, play and explore like a local'

Dear Hitomi, Thank you for your wonderful review! We're delighted to hear that you found our location convenient and family-friendly, with easy access to USS, the children's pool, and nearby amenities. It’s great to know that you had a comfortable stay and that you’d love to visit us again. We look forward to welcoming you back on your next trip to Sentosa! Yours Sincerely, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Yukiko, Thank you for sharing your experience with us. We're glad to hear that you found the family room spacious and comfortable for your stay. It’s also great to know that our location made it convenient for you to explore USS and that the pool was appealing for families. We appreciate your feedback on the value and room differences, and we will continue to look for ways to enhance our guests' experience. We hope to welcome you back for an even better stay in the future. Yours Sincerely, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear 真也子, Thank you for your kind review! We're delighted to hear that your family had a convenient and enjoyable stay, with easy access to the monorail and a fun time at the pool. It’s great to know that you found the room clean, comfortable, and well-utilized. We appreciate your support and look forward to welcoming you and your family back for another wonderful stay! Yours Sincerely, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Yosuke, Thank you for your wonderful review! We're delighted to hear that you found our hotel clean, comfortable, and a great value for Sentosa. It's also fantastic to know that you enjoyed the food. We truly appreciate your recommendation and look forward to welcoming you back soon! Yours Sincerely, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Tamaki, Thank you for your review! We're happy to hear that your one-year-old enjoyed the pool and that you had a satisfying stay. We understand that space can be limited in Sentosa, and we’re glad to know our facilities met your needs. We hope to welcome you and your family back for another enjoyable visit! Yours Sincerely, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Hendra, Thank you for your wonderful review! We're delighted that your family had a fantastic stay and that our location, spacious rooms, and pools made your Sentosa trip even more enjoyable. We appreciate your feedback on breakfast variety and will share it with our team. We look forward to welcoming you back for another great family getaway! Yours sincerely, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear 雪枝, Thank you for your review and for sharing your experience with us. We sincerely apologize for the inconvenience caused by the issue with the QR code for the Sentosa Line. Your feedback highlights an area where we can improve, and we’ll ensure our front desk team is better equipped to provide clear instructions regarding this matter. We’re glad to hear that the cleanliness and service from our staff left a positive impression. Your kind words mean a lot to us, and we will share them with the team. We hope to have the opportunity to welcome you back for an improved experience. Warm regards, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Masaki, Thank you for your review and for choosing to stay with us. We’re sorry to hear that the rainy weather prevented you from enjoying our pools, but we’re delighted that you found the hotel’s facilities relaxing and the overall atmosphere enjoyable. It’s wonderful to know that our check-in and check-out process met your expectations, making your stay smooth and convenient. We hope to welcome you back on a sunnier day so you can fully experience our pools and outdoor amenities! Warm regards, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Pei, Thank you so much for sharing your heartwarming review and for being a loyal guest of Village Hotel Sentosa! We’re honored to have hosted your fourth staycation and thrilled to hear it was yet another amazing experience. Kem is indeed a shining star in our team, and your kind words about her thoughtful gestures, attentiveness, and exceptional service have truly made our day. I will personally share your feedback with her, as it will mean so much to know her efforts created such a memorable impression. We’re excited to welcome you back next month for yet another unforgettable staycation. If there’s anything we can do to make your visit even more special, please don’t hesitate to reach out. Yours Sincerely, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Tsuyoshi, Thank you for returning to stay with us and for your kind review! We’re thrilled to hear that you continue to enjoy our location, interior design, and cleanliness. Your loyalty means the world to us, and we’re delighted that we could provide you with another excellent experience. We look forward to welcoming you back for many more wonderful stays! Warm regards, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Jie, Thank you for sharing such a detailed and thoughtful review of your stay with us. We're thrilled to hear that both you and your son had such a positive experience! It’s wonderful that you enjoyed the room’s design, the convenient location, and the pool facilities. We’re also glad to know that Native Kitchen left a lasting impression on you, as we always strive to provide a memorable dining experience. We look forward to welcoming you back for more Father-Son staycations in the future! Yours sincerely, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Motohisa, Thank you for sharing your experience with us! We’re delighted to hear that you had a comfortable and relaxing stay at Village Hotel Sentosa during the New Year holidays. It’s wonderful to know you enjoyed the pool and the convenience store, which added to the ease of your stay. We look forward to welcoming you back in the future if you have the opportunity to visit again! Yours Sincerely, Elroy Laurent Leow *"Where you eat, play and explore like a local"*

Dear Mami, Thank you for your lovely review! We’re thrilled to hear that you were very satisfied with every aspect of your stay at Village Hotel Sentosa, from cleanliness and location to the pool and food. It’s heartwarming to know that you’re already thinking of returning with your extended family in the future. We would be delighted to welcome you and your grandchildren for a memorable family getaway filled with fun and relaxation by the pool. Yours Sincerely, Elroy Laurent Leow *"Where you eat, play and explore like a local"*

Dear Ayumi, Thank you for your thoughtful review! We’re delighted to hear that you enjoyed your stay at Village Hotel Sentosa and that our pool, convenient location, and room service exceeded your expectations. We appreciate your suggestion about having a coin laundry, and we’ll take this into consideration as we continue to improve our services for guests. It’s wonderful to know you found the room well cleaned and enjoyed the variety of menu items. We look forward to welcoming you back for another great stay in the future! Yours Sincerely, Elroy Laurent Leow *"Where you eat, play and explore like a local"*

Dear Jing, Thank you for sharing your feedback! We're thrilled to hear that the kids enjoyed the pool. It's always wonderful to know that our facilities are a hit with our young guests. We hope to welcome you and your family back for more fun and memorable moments at Village Hotel Sentosa! Best regards, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear 沙貴, Thank you for your feedback. We’re sorry to hear about your concerns regarding the sleeping arrangements for your baby. We understand how important it is to ensure a safe and restful stay for families traveling with young children. Your comments have been noted, and we will review our current policies and procedures to better accommodate families who may need baby cots or additional safety features. We hope you will consider giving us another opportunity to provide a more comfortable experience for you and your family. Best regards, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Asami, Thank you for taking the time to share your experience with us. We’re thrilled to hear that you enjoyed the tropical resort ambiance, our pool facilities, and the convenience of the complimentary monorail and bus services. We apologize for the inconvenience caused by the Wi-Fi connectivity issues during your stay. We understand how important reliable Wi-Fi is and will address this matter with our technical team to ensure an improved experience for future guests. Your kind words about the cleanliness, hospitality, and sustainability of our property are greatly appreciated. We hope to have the opportunity to welcome you back for another enjoyable stay. Best regards, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Kaori, Thank you for sharing your feedback with us. We’re delighted to hear that you found our location, staff, and cleanliness to your satisfaction. We sincerely apologize for the disappointment regarding the pool renovations. While this information was shared on our official website, we understand how frustrating it can be to have your expectations unmet. Your feedback highlights the importance of clearer communication, and we will ensure updates are made more prominently in the future. Regarding luggage storage, we regret any unease caused by the arrangement. Your concerns are valid, and we’ll review our process to ensure better security and peace of mind for our guests. We hope to have the opportunity to welcome you back once the main pool is fully operational and provide you with a more enjoyable experience. Best regards, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Ha-Na, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you and your children enjoyed your stay, especially the pool and the convenient location. We also appreciate your tip about Evian—it's great to know that you made the most of the amenities provided at the hotel. We understand that the room size might feel a bit small for families with older children, and we'll keep that in mind for future improvements. We're happy that the free coffee, iced tea, and other amenities added to your overall comfort. We look forward to welcoming you and your family back for another stay! We truly appreciate your recommendation. Best regards, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Iyo, Thank you for taking the time to share your thoughts with us. We're delighted to hear that you found our hotel nice and clean. Your feedback means a lot to us, and we hope to welcome you back for another pleasant stay in the future. Best regards, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Pei, Thank you so much for your heartfelt review! We’re thrilled to hear that you had such a memorable experience with us. It’s wonderful to know that Kem’s and Cui Cui’s personalized touches made your stay extra special, and that the pools continue to be a family favorite. We appreciate your loyalty and can’t wait to welcome you back in January for yet another unforgettable stay! Yours Sincerely, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear 美貴, Thank you for sharing your experience with us! We’re thrilled to hear that your child enjoyed the pool so much and that our team was able to lend a hand with inflating the swim ring. It's great that our pool and movie events added to your stay. We always aim to create a fun and memorable environment for our guests, especially our younger visitors. We look forward to welcoming you and your family back again soon for more fun by the pool! Warm regards, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Isha, Thank you for sharing your detailed and thoughtful feedback. We’re pleased to hear that despite the initial check-in challenges, your overall experience with us was comfortable and enjoyable. We truly appreciate your understanding, and we’re glad that we could honor your original room request and ensure the rest of your stay went smoothly. It’s fantastic to know you enjoyed the modern amenities in the room, the delicious breakfast, and the authentic flavors at Royal Taj. We’re also happy to hear that our prime location and the relaxing surroundings contributed to your stay. We’ll certainly take your feedback on board to ensure an even smoother experience for our guests in the future. Thank you again for your kind recommendations. We look forward to welcoming you and your family back soon for another memorable stay! Yours Sincerely, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear 由実 (Yumi), Thank you for sharing your feedback! We’re so happy to hear that your children enjoyed the pool, and that you found the room clean and comfortable. We appreciate your suggestion about having a laundry room and will take it into consideration. We hope to welcome you and your family back for another fun-filled stay! Yours Sincerely, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Shuichi, Thank you for your wonderful review! We’re thrilled to hear that your children enjoyed the pool during your stay. It’s always a pleasure to know our facilities are providing fun and relaxation for families. We look forward to welcoming you back for another enjoyable stay! Yours Sincerely, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear Jenna, Thank you so much for sharing your heart-warming review! We’re thrilled that you chose Village Hotel Sentosa for your special 40th birthday celebration and that your stay was filled with memorable moments. We're delighted that you appreciated the thoughtful birthday gift, the comfort of our facilities, and the friendliness of our staff. It’s always wonderful to hear that we made you and your family feel loved and cared for. We also appreciate your feedback regarding storage space and breakfast pricing. These are valuable points that we’ll definitely take into consideration as we continue to improve our offerings for families like yours. We're so glad to know that the location and the overall experience made your trip extra special, and we’d love to welcome you back anytime. Thank you for recommending us, and we look forward to your next stay! Warm regards, Elroy Laurent Leow "Where you eat, play and explore like a local"

Dear 智己, Thank you for sharing your experience! We’re pleased to hear that you found value in your stay. We apologize if the food did not fully meet your expectations, but we’re glad you enjoyed exploring other dining options. We look forward to welcoming you back for another visit! Yours Sincerely, Elroy Laurent Leow *"Where you eat, play and explore like a local"*

Dear Jeong, Thank you for sharing your experience with us! We're delighted to hear that you loved the swimming pool and enjoyed the snacks and cocktails at the pool bar. It's also wonderful to know that the water temperature was perfect for your little one to play and have fun. We appreciate your feedback about the room size and will certainly take that into consideration for future improvements. We're glad that the shuttle service to Vivo City was convenient for your travels. We truly hope to welcome you back on your next visit to Sentosa! Best regards, Elroy Laurent Leow "Where you eat, play, and explore like a local"

Dear Koya, Thank you for your kind feedback! We're delighted to hear that you enjoyed the pool, breakfast, and the convenience of the hotel's location near the station. We hope to welcome you back for another enjoyable stay in the future. Best regards, Elroy Laurent Leow *"Where you eat, play, and explore like a local"*

Dear Takaaki, Thank you for sharing your wonderful experience with us! We're thrilled that we could accommodate your request for connecting rooms and that you enjoyed the pool, view, and the convenience of our location. We look forward to welcoming you and your family back to Village Hotel Sentosa on your next visit to the island! Best regards, Elroy Laurent Leow *"Where you eat, play, and explore like a local"*

Dear Riku, Thank you for your feedback. We're glad that you enjoyed the pool, restaurant, and location of our hotel. We appreciate your suggestions on amenities and will use this to enhance our offerings for international guests like yourself. It was a pleasure to have you with us, and we hope to welcome you back for an even better experience next time. Best regards, Elroy Laurent Leow *"Where you eat, play, and explore like a local"*

Dear D., Thank you for your kind review! We're so glad to hear that you enjoyed our convenient location, the friendly service, and our spacious pool. It was a pleasure having you stay with us, and we look forward to welcoming you back on your next visit to Sentosa! Best regards, Elroy Laurent Leow *"Where you eat, play, and explore like a local"*

Dear Eunjin, Thank you for sharing your experience with us! We are pleased that you enjoyed the pool, staff service, and the hotel facilities, as well as the ocean view from the sunbeds. We also appreciate your feedback about the location, reservation process, and coffee quality, and we apologize for any inconvenience you experienced. Your comments are valuable, and we will work on improving these areas to provide a better experience for future guests. We would love to welcome you back to Sentosa Island on your next visit! Best regards, Elroy Laurent Leow *"Where you eat, play, and explore like a local"*

Dear Yukiko, Thank you for choosing us as your base for visiting Universal Studios Singapore! We're thrilled that our location and views enhanced your experience. We hope you made wonderful memories and look forward to welcoming you back on your next Sentosa adventure! Warm regards, Elroy Laurent Leow *"Where you eat, play, and explore like a local"*

Dear Kim, Thank you for sharing your feedback! We're happy to hear that you enjoyed the room conditions and the convenience of the hotel’s location, with easy access to the station and nearby amenities. We’re also glad you appreciated the shuttle service, though we understand how it might have been a bit tricky when multiple shuttles arrived at once! Your comments on the pool and room size are valuable, and we'll certainly look into making these aspects clearer for future guests. We hope to welcome you back soon for another enjoyable stay! Best regards, Elroy Laurent Leow *"Where you eat, play, and explore like a local"*

Dear JO, Thank you for your wonderful review! We're thrilled to hear that you and your child had an enjoyable stay with us on Sentosa Island. It sounds like you made the most of our convenient location, taking full advantage of the free monorail, shuttle services, and nearby attractions. We're especially glad you appreciated the poolside movie experience and the thoughtful room amenities. We look forward to welcoming you back for another memorable stay with more family fun! Yours Sincerely, Elroy Laurent Leow *"Where you eat, play and explore like a local"*

Dear Haruna, Thank you for your kind words! We're thrilled you enjoyed our pool and its cleanliness. We hope to provide you with another fantastic experience on your next visit to Sentosa. Warm regards, Elroy Laurent Leow *"Where you eat, play, and explore like a local"*

Dear Natsumi, Thank you for sharing your experience with us! We're delighted that you enjoyed the clean and comfortable rooms and the beautiful view from our spacious pool. We're also glad the hair dryer added to your convenience! We hope to welcome you back soon for another enjoyable stay. Warm regards, Elroy Laurent Leow *"Where you eat, play, and explore like a local"*