クチコミ 227 件の総評
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クチコミ 227 件の総評
My husband and I stayed two nights over Easter and enjoyed the close proximity to shops and the hotel pool and services. I have stayed twice before, once for a week with my adult daughter while she recovered from an operation, that too was easy and enjoyable.
The Spencer On Byron Hotel is in a great location, right in the centre of Takapuna and close to everything. We really liked the pool and hot spa - that was great! The room was clean and the views amazing. The room had a microwave which was good for heating up meals. The bar was really nice at the restaurant but the food was a bit average.
Just a one night stay for work , great room with fabulous views , nice bar and breakfast . Great location .
Best Christnas holiday ever.
Nice view, good size room and bed. Tired bathroom and severely marked kitchen bench top. Not happy about paying for the underground carpark!!! Very disappointing indeed!
Great staff, room and location. Highly recommended 👌
Very comfortable and great service
had a great stay would stay again good service
Bit of a bummer that you have to pay for parking unless you are happy to wait for a good 30-40mins looking for a free parking close to the place.
Would be nice to know pool is out of service on the website well booking other then that always love our stay always get the room we ask for thank you
They are currently renovating floor by floor so it can be noisy if you are near the floor being renovated. The gym is very old and worn out and the tennis court is closed, the pool is good. The room was clean and had a good view. The steak dinner was good.
Thank you for taking the time to review your stay with us, we appreciate your comments – I will pass on your compliments on to our Chef. We hope to welcome you to Takapuna again, Kindest regards, Debbie Barnett, Guest Relations Manager
Location. Needed mini bar in room.
Booked a suite with king bed and was given twin beds. Room stank like curry. Asked to change rooms and was given an identicle room next door. My husband was then taken to 3 more rooms to find a suitable room with the right bed that didnt smell. No minibar. Charged an extra $5 everytime you order roomservice as a delivery fee. Was not worth the 270 I paid for the night.
Thank you for taking the time to review your stay with us - I am so sorry to read of the issues you had during your stay: please be assured that this is highly unusual. Our team have been spoken to in relation to these issues. Kindest regards, Debbie Barnett, Guest Relations Manager
Stayed for 3 nights excellent room view was awesome looking over the city.staff very helpful,stay before on different occasions will do again when back in auckland.
Reasonably close to the beach and convenient to local shops and cafes but hotel facilities getting a bit tired and old. However, very comfortable bed and pillows as well which is always vital for a good stay
Friendly welcoming clean hotel with adequate close free street side parking. Would appreciate a balcony next visit
Close to shops, restaurants and the beach. Friendly helpful staff and outstanding views if you book a suite looking towards Auckland. Well worth trying.
Unhappy we weren’t aware of the $20 per day hotel carpark fees. For this reason reluctant to stay there again.
Love where it is but needs a bit of tlc starting with the carpet s
Nice time and great place for couples and family Loved the hotel and will be back soon again
Hotel is starting to show it's age and will need a refurb in short to medium term.
We recently stayed 1 night here to be close to friends for a function. The location and views were stunning. A special mention to the staff as we turned up early and the Manager allowed us to check in early. After we checked out, we realised we left an item behind and Mathisha went above and beyond to arrange to have it returned to us. Exceptional service.
This is one of my favourite hotels in Auckland. So far our stays here have been fantastic, clean,comfortable and spacious rooms with great views from the balcony no matter which side of the building you're on and staff are very nice and easy to deal with.
Easy to walk to shops and restaurants The room is a bit outdated Housekeeping needs to do a better job
Awesome location in Auckland, close to food, close to beach, easy to get around. Clean facilities and nice views of the water
Facilities need to improve, especially in WiFi service.
Great location — short walk to beach. Staff does not give very good advice as mostly just wants you out of the way. There was some ridiculous pageant when there and I had to walk around it, which isn’t a problem except staff acted as if I were stupid when I asked if there was another way to restaurant. Beautiful room. Beautiful facilities. Terrible internet , which made it difficult for me to complete my business while there. I had to keep asking for new codes so I could complete work. Staff was NOT happy about it, but it was not my fault.
Secured Parking is $20 per day Bedsheets weren't changed for the period of our stay, reception was very helpful not the housekeeping Walking distance to shops and restaurants Overly a clean hotel but can be updated
Only stayed one night but could live here, great spot. Looking for an apartment here as we speak. Let me know if you know of one
This hotel has been in Takapuna for many years and is always a pleasing hotel. Located in a great area close to cafes, restaurants and the beach, it is an escape from the CBD. The rooms are large, and the view from the higher level rooms is fantastic. Highly recommended.
Staff very helpful, was there for a conference with wife, polite and good comunication made staying there really easy. The value for money is great, nice view, good central location, quiet & most importantly the staff on were great thanks team !
Just a bit disappointing. The internet didn't work properly, trying to work was very testing and the log in ran out when I had really not used it. Trivial I guess but irritating. Compared to other hotels with the same or similar rates this one is a bit overpriced for what is a pretty basic motel style accommodation. Just probably needs a bit of polish, the staff were lovely but perhaps just need a little training.
There isn't a lot of choice by way of good accommodation north of Auckland. However, if you are traveling on work and need a spot on this side of town, you can't go wrong with this hotel.
What I expected from a first class hotel and was not disappointed. Second visit here, last one in 2005.
Clean
The shower could've been cleaner and a few other minor details but all in all was a great hotel. Staff were awesome !!
Very average. Our room key didnt work on first attempt so had to go back to fix that. The room was set up with 2 separate beds even though i had booked a king bed. On the second day the key didnt work again. The internet vouchers were reluctantly provided after they were requested. I would say service provided was average by no means fantastic.
Stayed at this hotel as it was the location for an evening function. On arrival, there was a problem getting a "Bell boy" to handle our luggage. My wife recently suffered from a stroke and needed my assistance, so we required a Bell Boy to look after a medium sized suitcase, 2x suit covers and 2x small carry alls.After checking in and arriving at our room, we could not get onto the internet. Reported the problem to reception who informed me that they would issue a new user/password.This was never received.On checking out next morning, called reception twice over a 20 minute period, requesting assistance with the baggage.On receiving my bill of $400.00 for a 1 night stay, I was then asked for an additional $10.00 for overnight parking in the hotel basement car park.
Great location and great for families
Easy check in and check out, great location. ALl in all will stay again
The first "row of restaurants" are already prepared for all the Chinese visitors. As a smoker try to get a room with balcony!
disappointed and would not stay again.
Not bad. Just that there is only one aircon in the living room. Couldnt reach the bedroom. Luckily the weather was good. Otherwise the room wld be good. Quite enjoyable
We stayed at The Spencer On Byron Hotel for 2 nights. The room is quite big and comfortable. There are kitchenwares which you can cook your own food. Weak point is the internet which advertised in Agoda for free, it is free for 2 hours per day.
Fantastic
The hotel is fine. I stayed there during a one night business trip. The downside was that there is nothing in the area open to purchase toiletries or anything else, and the taxi ride from airport is expensive at $120
“one night stay”
Great room with a great view and nice location for catching up with friends