ラディソン ブル リゾート マルタ セントジュリアンズ (Radisson Blu Resort, Malta St. Julian's)のクチコミ
クチコミ 33 件の総評
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4.2
ラディソン ブル リゾート マルタ セントジュリアンズ (Radisson Blu Resort, Malta St. Julian's)のクチコミに宿泊したゲストからのクチコミ
るるぶトラベルに掲載されているクチコミは実際に予約をし、宿泊を終えたゲストから提供されています。実際の経験に基づいた内容であるため、これから宿泊選びをされるユーザーにとっても参考となる信頼できる情報源です。
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クチコミ 33 件の総評
- 施設の状態/清潔さスコア 5点満点中4.4点 セントジュリアンズにおける高スコア施設の状態/清潔さ4.4
- 施設・設備スコア 5点満点中4.2点 セントジュリアンズにおける高スコア施設・設備4.2
- Locationスコア 5点満点中4.1点 セントジュリアンズにおける高スコアLocation4.1
- お部屋の快適さ・クオリティスコア 5点満点中4.2点 セントジュリアンズにおける高スコアお部屋の快適さ・クオリティ4.2
- サービススコア 5点満点中4.2点 セントジュリアンズにおける高スコアサービス4.2
- コスパスコア 5点満点中4.2点 セントジュリアンズにおける高スコアコスパ4.2
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- 4.6マルタからEucharist家族旅行スタンダードルーム バルコニー付2023年10月 | 1泊滞在
“This review is for Agoda website ”
On the 1st of October I was searching 2 rooms for 4 adults and 3 children and 1 infant to stay for one night in Malta for the 7th of October. In the search I did the criteria prior mentioned, and your website gave me the option for 2 rooms in the radisson blu. You also gave me the option if I wanted 1 king bed and 1 queen bed or 2 twin beds in 1 room. I selected these 2 rooms as offered by you which were Nonrefundable. Arriving at the hotel, they advised us that the booking was 2 rooms 1 adult per room. I was utterly shocked as I have never experienced this kind of situation as I have been booking hotels through websites for years now and this never happened to us! After consulting with one of the managers and the receptionist she told us that 2 adults and 2 children I in the rooms we booked cannot stay together and we had to book another room and pay extra for the extra beds as well with the consequence that one couple could not sleep together with their two kids. We had to pay €315 extra to accommodate us all including the money we paid before for the 2 rooms. I am so disappointed that this happened as I selected the proper number of guests, and you bribed me with 2 rooms which you knew that they were not going to accommodate us all! I am sure that these mistakes happen, but your mistake cost us €315 extra which if I had booked with another website like I have done before this would not have happened. I really hope you can find a solution to this mistake which was clearly done by you. This should have not happened if you are truly a professional website. I sent an email to agoda customer service but they did not respond back. I would like to thank Radisson hotel for trying their best to accomodate us and to enjoy our stay. Next time I will book directly through the hotel and not agoda website
◇投稿日 2023年10月10日火曜日◇クチコミ提供元：このクチコミは役に立ちましたか?|
“ Conhecer MALTA”
Das dezenas, ou talvez centenas de hoteis que conheco pelos inumeros paises que ja visitei ( incluinod cerca de 12 resorts ) considero este de entre os melhores, pois nos sentimo-nos muito confortaveis e acarinhados. As zonas de lazer sao tambem muito boas. De repetir.