クチコミ 6276 件の総評
宿泊者のクチコミをチェック
クチコミは利用者のみから投稿されています
非常に満足
クチコミ 6,276 件の総評
吉隆坡城中城宜必思ホテルは、私の今回の都市探索の旅の中での大きなハイライトであることは間違いありません。賑やかな市中心に位置し、その優れた地理的条件は見逃せません——ビジネス出張でも観光でも、主要な観光地や商業地区に簡単にアクセスできる交通の便利さは、実に貴重です。 夜が訪れると、ホテルの部屋から見える吉隆坡の煌びやかな夜景が目に飛び込み、華やかな都市のスカイラインは流れる絵画のようで、旅にロマンチックで夢幻的な要素を加えます。ホテルの窓のデザインは巧妙で、良好な採光を確保しつつ、ゲストがこの視覚的な饗宴を楽しめるようになっています。 サービス面では、宜必思ホテルは本当に「我が家のような心地よさ」を実現しています。フロントからルームサービスまで、スタッフ一人ひとりが温かい笑顔とプロフェッショナルな態度で、ゲストのあらゆる要望に迅速かつ心温まる応対をしてくれます。この細やかなサービスは、まるで家族のような温かさを感じさせます。 衛生状態についても、ホテルは明らかに力を入れています。部屋は清潔で整頓されており、寝具は快適で、隅々まで衛生基準の厳守が感じられます。こうした環境で休むことで、安心感が得られ、旅の疲れもすぐに消えてしまいます。
Mr Haoxu Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work continuously trying to ensure speedy service for our customers and it’s always rewarding to hear kind words. We look forward to welcoming you here again. Thank you, Ms Vivian Chu Hotel Manager
便利な交通機関、ペトロナスツインタワーの観光スポットに近い。スタッフのサポートが素晴らしい。次回もここに宿泊したい。
Mr Churtchai Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build a better customer experience. If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist. Best, Vivian Chu Hotel Manager
プールが素晴らしい
Mr Naoto Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build a better customer experience. If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist. Best, Vivian Chu Hotel Manager
朝食時、人が多いので分けたほうがいい。また箸が見当たらないので食べにくかった。
Sir/Mdm We are thankful for your feedback and I am sorry that it has taken me so long to reply to your review. You have raised many issues and I have considered each of these points with much thought. We endeavour to do our utmost to make our guests as comfortable and happy as possible. It is only through your feedback that we can identify ways to improve our hotel, rooms and the service that we provide. We are extremely sorry for any inconveniences or discomfort that you experienced during your stay here, with us at ibis Kuala Lumpur city centre. Vivian Chu Hotel Manager
ホテルのサービスは特に良く、ロビーの入り口に到着するとすぐに荷物を持ってくれる人がいます。出発する際も、荷物を車まで運ぶのを手伝ってくれます。ロビーは広くてきれいで、ホテルの階も高く視野が良いです。特に最上階のインフィニティプール(ツインタワーは見えませんが)は非常に清潔で、水が流れていてとても素敵です。部屋は広々として明るく、周囲は便利で美味しい食べ物がたくさんあります。市中心部の賑やかなエリアに位置しています。ただし、地下鉄の駅から少し遠く、ピーク時にKLCCなどへタクシーを使うと渋滞がひどく、Grabも捕まりにくいです。
Mr Liang Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build a better customer experience. If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist. Best, Vivian Chu Hotel Manager
近くには有名なレストランがたくさんあり、双子の塔まで徒歩10分です。近くにはスターバックスもあり、マレーシアの人々はとても親切です。この雰囲気が好きです。
Mr Ken Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build a better customer experience. If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist. Best, Vivian Chu Hotel Manager
ツインタワーのすぐ近くにありますが、間に大きなホテルが立っているため部屋からは見えませんでした。上階にあるバーからもほとんど見えません。プールからはかろうじて見えました。ただ、ホテル周辺は美味しいカフェやレストラン、コンビニやスーパーなどがあるので滞在にはとても便利です。スタッフも親切で部屋もとても清潔。快適な滞在でした。
Sir/Mdm Thank you for choosing to stay at Ibis Kuala Lumpur City Centre and we are very pleased to hear you enjoyed a great experience. I will share your feedback with the staff and your comments will be very well welcome and motivate all the team further. We look forward to welcoming you back at your earliest convenience for another great stay. Thank you, Ms Vivian Chu Hotel Manager
このホテルで素晴らしい滞在をしました。ロケーションは素晴らしく、ショッピングや交通機関へのアクセスが非常に便利でした。スタッフは親切で、私たちが滞在中ずっと歓迎されていると感じました。施設は最高で、快適な滞在に必要なものがすべて揃っていました。部屋のサイズも素晴らしく、リラックスするのに十分なスペースがありました。施設の清 cleanliness は申し分なく、快適な環境を提供していました。駐車場は少し困難でしたが、全体的なポジティブな経験には影響しませんでした。このホテルはコストパフォーマンスが良いため、ぜひお勧めします。次回もぜひ再度滞在したいと思います。
Mr Amirul Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work continuously trying to ensure speedy service for our customers and it’s always rewarding to hear kind words. We look forward to welcoming you here again. Thank you, Ms Vivian Chu Hotel Manager
ホテルはきれいで歩いてペトロナスツインタワーに行けます グラブで空港までいきました インフィニティプールもあります
Mr/Mrs Kaori Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build a better customer experience. If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist. Best, Vivian Chu Hotel Manager
とても綺麗で料金も安くて良かったです!素敵な時間のトランジットになりました!
親愛なるミノカ様 肯定的なフィードバックをお寄せいただきありがとうございます。当ホテルがとても清潔で、お手頃な料金設定を気に入っていただけたと伺い、大変嬉しく思います。トランジットでのご滞在が素晴らしい時間であったことを知り、大変嬉しく思います。 またのお越しを心よりお待ち申し上げております。ご滞在中に特に印象に残ったことがございましたら、お気軽にお知らせください。ご旅行の安全を確保し、またのお越しをお待ちしております。 よろしくお願いします、 フィトリ・ロスリ 客室部門マネージャー
安価なので団体客が多くタイミングによってはエレベーター待ちが発生する事が度々あった。 今回はプールの設備が故障しており使用出来なかったのが残念でした。
Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build a better customer experience. If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist. Best, Vivian Chu Hotel Manager
ホテルから徒歩15~20分でペトロナスツインタワーに到着します。場所は大通りと商業地区にあり、夜でも非常に安全です。正面にはコンビニがあり、Grabでのタクシー予約も非常に正確です。さらに、ホテルの朝食はとても安く、最上階にはプールやスパがあります。ホテルの部屋や設備も非常に快適で、クアラルンプールで素晴らしい旅を過ごしました。
Thank you for choosing to stay at Ibis Kuala Lumpur City Centre and we are very pleased to hear you enjoyed a great experience. I will share your feedback with the staff and your comments will be very well welcome and motivate all the team further. We look forward to welcoming you back at your earliest convenience for another great stay. Thank you, Ms Vivian Chu Hotel Manager
洗面台の水の流れが悪かったのですがフロントに伝えたらすぐに対応してくれました。 LCCの駅も近道を見つけて五分ちょっとで行けました。
Dear valued guests we are thankful for your feedback and I am sorry that it has taken me so long to reply to your review. You have raised many issues and I have considered each of these points with much thought. We endeavour to do our utmost to make our guests as comfortable and happy as possible. It is only through your feedback that we can identify ways to improve our hotel, rooms and the service that we provide. We are extremely sorry for any inconveniences or discomfort that you experienced during your stay here, with us at ibis Kuala Lumpur city centre. Vivian Chu Hotel Manager
イビスはチェーンホテルとして非常に安心して泊まれる場所です。部屋は少し狭いですが、清潔で綺麗です。部屋のシャワーの水はとても強くて熱いので、旅行の疲れを癒してくれます。全体的に満足しており、コストパフォーマンスも高いです。屋上の屋外プールからの景色はとても良いです(ツインタワーは見えませんが、遮られています)。
Thank you for taking the time to rate us and great to hear that you had a great stay with us and thank you for your rating. We appreciate you sharing. We look forward to welcoming you here again. Thank you, Ms Vivian Chu Hotel Manager
仕事の取引先の近くなので利用しました。 KLCCからもそこそこ近く、プールやジムからの景色も良かったです。部屋もとても綺麗でした。ベッド付近のコンセントが多かったのも良かったです。 気になる点はジムのマシンが壊れてたり、マシンに引っ掛かりがあってメンテナンスが行き届いてない印象があった事、チェックイン時のスタッフ同士の私語が多くて「もっとテキパキやれば良いのに」と感じた事です。
Thank you for taking the time to rate us and great to hear that you had a great stay with us and thank you for your rating. We appreciate you sharing. We look forward to welcoming you here again. Thank you, Ms Vivian Chu Hotel Manager
受付の人はあまり愛想が良くなかった。屋上のプールからツインタワーを見るのを楽しみにしていたが、実際には新しいビルが立っていたため見ることができなかった。あの景色が見たい人にはお勧めしません。立地は良かったと思います。
Thank you for choosing to stay at Ibis Kuala Lumpur City Centre and we are very pleased to hear you enjoyed a great experience. I will share your feedback with the staff and your comments will be very well welcome and motivate all the team further. We look forward to welcoming you back at your earliest convenience for another great stay. Thank you once again for sharing your concerns and although you had a less than satisfactory ending to this visit it is our hope that you will give us the opportunity to better serve you in the near future. Thank you, Ms Vivian Chu Hotel Manager
ペトロナスタワーが部屋から見えなくて残念でした。 ホームページの改良が必要かと。
Sir/Madam, First and foremost, thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We will look into this matter accordingly. Thank you once again for sharing your concerns and although you had a less than satisfactory ending to this visit it is our hope that you will give us the opportunity to better serve you in the near future. Nevertheless, we look forward to welcoming you back again. Thank you, Ms Vivian Chu Hotel Manager
正直に書くと、先ず、夜に到着してまた夕飯にすぐ出る必要があったのに入ってすぐ雨漏り?天井から水が垂れてました。 エンジニアを呼ぶと大掛かりな修理が始まり疲れて眠いのになかなか終わらず… 普通なら他の部屋を用意すると思いますがそんな気配りもなく。。 最終的に天井に溜まった水をタオル突っ込んで一時的に垂れてこないようにしてましたが、非常に不満の残る滞在でした。 可能なら返金をお願いしたいぐらい納得はできてません。 残念でした。
Dear Hiroaki, Thank you for taking the time to tell us about your experience at the ibis Kuala Lumpur City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vivian Chu Hotel Manager
最初はホテルがどこにあるのかわかりませんでしたが、慣れてくると好立地なところだと思います。ツインタワーが見えたり、KLCC Stationまで徒歩で行ける距離なので、大変おすすめです。フロントの方の対応が良く、また利用したいと思えるホテルでした。
Dear Guest, greetings from ibis KLCC and we are very happy to hear that you've enjoyed your stay. We look forward to you returning to us in the near future, till then do travel safe!
日中は暑いですがKLCCに歩いて行ける距離にあります。雨の時はホテルのシャトルバスがあります。客室は無駄がなく快適です。31階のプールからツインタワーが見えます。新しくてお勧めです。
Dear Guest, greetings from ibis KLCC and we are very happy to hear that you've enjoyed your stay. We look forward to you returning to us in the near future, till then do travel safe!
ツインタワーまで歩いていけるのでリピーターなら全然問題ありません。
Thank you for taking the time to rate us and great to hear that you had a great stay with us and thank you for your rating. We appreciate you sharing. We look forward to welcoming you here again. Thank you, Ms Vivian Chu Hotel Manager
バーもプールもあるしバーとプールからのタワーの眺めも抜群!朝ご飯もつけて快適。スタッフはタクシーとかお願いしてもすぐやってくれるしスパもとても気持ちがよかった。 また行きたい。ここにとまりたい
Thank you for taking the time to rate us and great to hear that you had a great stay with us and thank you for your rating. We appreciate you sharing. We look forward to welcoming you here again. Thank you, Ms Vivian Chu Hotel Manager
綺麗でした、トイレとても綺麗。 駅から近くて外観も鏡ばりなので太陽に当たってゴールドに輝いてるので日中は暑いみつけやすいです、。
Thank you for taking the time to write a feedback, it is great to hear that you had a great stay with us and thank you for the rating. We appreciate you sharing as well as highlighting about our property. We look forward to welcoming you here again. Thank you, Ms Vivian Chu Hotel Manager
Great location, parking was easy and the parking to lobby was very accessible. Made it easy for us with kids. Location is accessible and thete was a 24 hr mart just opposite the hotel. There was also an Ibis Mart below. The rooms are just the right size for us and our 2 kids, very clean, comfy beds and a bathroom that wasn't too big or small. For the price, I thought it was a steal. Literally in the city centre. Would def stay here again if I come to KL.
The hotel perfectly situated in the heart of the city, cleanliness well maintained and staff are friendly.
I love this Hotel. Affordability, location and staff are just awesome. Jess at the front desk was super helpful, courteous and was always glad to assist with a smile.
Stayed at ibis Hotel KLCC and had a great experience overall. The room was spacious, clean, and offered a lovely view of the city. Parking was hassle-free with complimentary access, which was a huge plus in KL. Only downside was a minor issue with the toilet soap dispenser, but everything else made it a comfortable and pleasant stay. Would definitely consider coming back!
Nice.
Check in 5jun 2025 and check out 6juj 2025 . Lokasi strategik,x jauh sgt klu jln kaki ke klcc. Depan hotel ada A-mart utk beli jajan2 klu lapar tgh malam. Bilik twin single bed tp ckup luas dan selesa. Disediakn jg water heater utk kopi2 dannb paling best ada iron dan meja skli d sediakn 👏🏻👏🏻 x mnyesal dan pasti akan dtg sni lg satu hri nt 🫶🏻
Nice location and Great Hotel
Nice location and Great Hotel
Outstanding budget value hotel
Everything was fine
Nice place,varieties breakfast..comfortable
Aircond problem , dah adjust max tapi still panas
The room got smelly. And the bed too old and soft
淡季三百多价格,前台有中文服务,无边泳池,非常推荐
Ibis Hotel KLCC offers a comfortable stay with great convenience, making it an excellent choice for travelers. - **Location & Accessibility**: The hotel is situated in a prime area with supermarkets, ATMs, and restaurants within easy reach, adding to the convenience of the stay. - **Facilities & Comfort**: The hotel is well-maintained, providing good-quality rooms and amenities that align with the Ibis brand standard. - **Service Experience**: While the hotel itself is great, the staff behavior could be improved, as this seems to be a common issue in Malaysia. - **Value for Money**: A solid choice for travelers seeking affordability without compromising on location and accessibility. - **Ideal for**: Business travelers, tourists, and those looking for a comfortable and well-connected stay in Kuala Lumpur.
Near Twin Tower & the best locatian
Ms Asriza, Thank you for your feedback! We’re glad you enjoyed our prime location near the Twin Towers. It’s great to know our hotel made your stay convenient. We hope to welcome you back soon! Best regards, Vivian Chu Hotel Manager
It was good stay at Ibis, good location,very clean rooms. The breakfast was really nice with lots of options, but less for vegetarians. We were at high floor - 30 , it had nice view.
Ms Reeba, Thank you for choosing to stay with us and for your kind feedback! We’re glad you enjoyed our convenient location, clean rooms, and the beautiful view from the 30th floor. We appreciate your comments about the breakfast options and understand the need for more vegetarian choices. We’ll definitely take this into consideration as we work to improve our offerings. We look forward to welcoming you back on your next visit! Warm regards, Vivian Chu Hotel Manager
Check in all okey have submitted for parking but when i want to checkout the staff said the registered for car not availb.. so i must paid rm28.. why must paid bcoz i stay at the same hotel?? Huhh!! The staff women work at morning very rude..
Ms Yatie, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced regarding the parking registration during checkout. This is certainly not the smooth experience we aim to provide our guests. We also regret to hear about the interaction with our morning staff, and we will address this internally to ensure our team delivers the friendly and helpful service we pride ourselves on. Please feel free to contact us directly at [contact info] so we can look into your case further and assist you accordingly. Thank you for your understanding, and we hope to have the chance to restore your faith in our hotel. Kind regards, Vivian Chu Hotel Manager
Very comfortable to stay
Me Koo, It’s great to know you had a comfortable stay with us. Thank you for your feedback! Vivian Chu Hotel Manager
Great hotel in the KLCC. You are close to all the big malls and city centre.
Mr Dean, Thank you for your wonderful feedback! We’re delighted you enjoyed our convenient location near KLCC and the city’s major malls. It’s great to hear it made your stay more enjoyable. We look forward to welcoming you back on your next visit to Kuala Lumpur! Best regards, Vivian Chu Hotel Manager
It took so long to check in. Receptionist staff is very rude. They r so nice and serve well for their members I could see on my check in day clearly. 👎🏼👎🏼👎🏼
Sir/Mdm Thank you for sharing your experience. We sincerely apologize for the long wait during check-in and for any rudeness you encountered from our receptionist staff. This is certainly not the level of service we strive to provide. We appreciate your feedback as it helps us improve, and we will address this matter with our team to ensure all guests are treated with equal respect and care. We hope you’ll give us another chance to provide you with a better experience in the future. Vivian Chu Hotel Manager
There were few things that were missing in the room like a cupboard , an andriod television( Non- malaysians can enjoy and access the entertainment). The location was extremely convinient and the breakfast was good .
Mr Sarath, Thank you for sharing your feedback. We're glad to hear that you enjoyed the convenient location and the breakfast. We appreciate you pointing out the missing amenities in the room — such as the cupboard and Android TV. Your comments are valuable and will be shared with our team as we continue to improve our guest experience. We hope to have the opportunity to welcome you again in the future. Vivian Chu Hotel manager
The pillows are smelly, and the soundproofing is bad as i can hear the talking and walking sound outside the room. Btw, the place which the hairdryer hanging is annoying, causing my hand tired
Mr Tan, Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered with the pillows, soundproofing, and the placement of the hairdryer. Your comfort is very important to us, and we regret that these aspects impacted your stay negatively. Please be assured that we have shared your comments with our housekeeping and maintenance teams to address these concerns promptly. We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back and provide a much better experience. Warm regards, Vivian Chu Hotel Manager
Never regrer
Mr Hassanain, Thank you for your kind words! We're so happy to hear that you had a satisfying stay and left with no regrets. That means a lot to us! Looking forward to welcoming you back again soon. Best regards, Vivian Chu Hotel Manager
All is good. Gym and swimming pool is just nice for simple workout for us couple. Nearby MRT, which is very convenient to travel. Breakfast is good, even though standard with other hotels.
Mr Hafiz Thank you for sharing your positive feedback! We’re glad to hear that you enjoyed our gym and swimming pool facilities, and found our location near the MRT convenient for your travels. It’s also great to know you were satisfied with our breakfast offerings. We appreciate your kind words and look forward to welcoming you and your partner back on your next visit. Warm regards, ViviaN Chu Hotel Manager
Good
Mr Adi, Glad you liked it! If you need help with anything else—more replies, tweaks, or something different—just let me know! Vivian Chu Hotel Manager
“最高!”
良かった!
Mr Makiko Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work continuously trying to ensure speedy service for our customers and it’s always rewarding to hear kind words. We look forward to welcoming you here again. Thank you, Ms Vivian Chu Hotel Manager