グランド ハイアット ムンバイ (Grand Hyatt Mumbai)のクチコミ
クチコミ 916 件の総評
宿泊者のクチコミをチェック
4.3
グランド ハイアット ムンバイ (Grand Hyatt Mumbai)のクチコミに宿泊したゲストからのクチコミ
クチコミは利用者のみから投稿されています
非常に満足
クチコミ 916 件の総評
- 施設の状態/清潔さスコア 5点満点中4.5点 ムンバイにおける高スコア施設の状態/清潔さ4.5
- 施設・設備スコア 5点満点中4.4点 ムンバイにおける高スコア施設・設備4.4
- 立地スコア 5点満点中4.2点 ムンバイにおける高スコア立地4.2
- お部屋の快適さ・クオリティスコア 5点満点中4.4点 ムンバイにおける高スコアお部屋の快適さ・クオリティ4.4
- サービススコア 5点満点中4.4点 ムンバイにおける高スコアサービス4.4
- コスパスコア 5点満点中4.2点 ムンバイにおける高スコアコスパ4.2
クチコミスコア
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- 4.8インドからSimranカップルツインベッド2台2025年4月 | 1泊滞在
“最高!”
Checkin with stephy was good she was helpful and quick. Housekeeping was great staff was so good. Later we requested vignesh from front office to change our room because we clearly booked the one with a gallery but he was of no use. restaurant service was not so good because of too much occupancy i think if you guys have a wedding you should just open a separate small area for that.
◇投稿日 2025年4月28日月曜日◇Dear Simran, Thank you for sharing your experience with us and for choosing to stay at Grand Hyatt Mumbai Hotel & Residences. We’re delighted to know that your check-in experience with Stephy was smooth and welcoming, she’ll be thrilled to receive your kind mention. We also appreciate your recognition of our housekeeping team, who take great pride in ensuring guest comfort. We’ve noted your feedback regarding the room allocation and the restaurant service. While it’s unfortunate that your request for a gallery room wasn’t fulfilled as expected, we understand how important these preferences are for our guests. Your comments have been shared with our Front Office team to help us improve responsiveness and clarity in such situations. Regarding the dining experience, we acknowledge the challenges that can arise during high-occupancy periods and special events like weddings. Your suggestion about allocating a separate space is a thoughtful one, and we will take it into consideration as
◆返信日 2025年4月29日火曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 3.4インドからTarunaグループ旅行者2025年4月 | 1泊滞在
“良い”
No 24 hr coffee shop in a 5 star hotel. Breakfast was wound up before time. Rooms, lounge, food are good
◇投稿日 2025年4月15日火曜日◇Dear Taruna, Thank you for taking the time to share your feedback following your stay at Grand Hyatt Mumbai. We’re delighted to hear that you enjoyed our rooms, lounge, and food offerings. Your appreciation truly means a lot to us. At the same time, we’re grateful for your comments regarding the availability of a 24-hour coffee shop and the breakfast service timing. We understand how important these details are to our guests, and your feedback has been shared with the relevant teams for review as we continuously work to improve the guest experience. Thank you once again for choosing to stay with us. We look forward to welcoming you back soon and ensuring a more seamless and enjoyable visit. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2025年4月16日水曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 4.2インドからSajidカップルキングベッド1台2025年3月 | 1泊滞在
“非常に満足”
Need to make facilities more better, toiletries quality should be improved, towel & bath robe should change time to time , They look worn & used up For such an 5☆ hotel does not suits such i continent Bad experience
◇投稿日 2025年3月15日土曜日◇Dear Sajid, Thank you for sharing your feedback. We are delighted to hear that you had an overall excellent stay with us. However, we deeply regret that certain aspects of your experience, such as the quality of toiletries, towels, and bathrobes, did not meet your expectations. Your comments are invaluable, and we will certainly look into improving these amenities to ensure they reflect the high standards we aim to uphold. We truly appreciate you bringing this to our attention, and we hope to have the opportunity to welcome you back in the future for an even better experience. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2025年3月17日月曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 4.6インドからPratinavひとり旅クイーンルーム2025年2月 | 1泊滞在
“Great stay.”
Had a great stay here. But strongly believe that couple of things could have improved for it is a 5 star property in Mumbai.
◇投稿日 2025年2月23日日曜日◇Dear Pratinav, Thank you for sharing your feedback regarding your recent stay at Grand Hyatt Mumbai. We are glad to hear that you had a great stay overall. At the same time, we appreciate your valuable suggestions on areas where we can improve. We are committed to providing our guests with the best possible experience, and your feedback helps us ensure we continue to enhance our offerings. We will certainly look into the aspects you've mentioned to make sure we meet and exceed expectations in the future. We look forward to the opportunity to welcome you back for an even better experience next time. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2025年2月24日月曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 5.0韓国からYujinビジネスキングベッド1台2025年2月 | 1泊滞在
“Peaceful and recommendable stay”
Located at peaceful area and close to airport. It is always pleasure to stay at Grand Hyatt. Nice food, well maintained facilities, professional staffs, etc. I would like to stay again.
◇投稿日 2025年2月4日火曜日◇Dear Guest, Thank you for your wonderful review. We're delighted to hear that you enjoyed the peaceful location, the food, well-maintained facilities, and the professionalism of our staff. As Grand Hyatt Mumbai, we strive to deliver a superior service to all our guests and try to exceed our guests' expectations. We are absolutely delighted to know we could deliver so in your case too. We are delighted to know we were able to create a memorable experience for you and the Grand Hyatt Team will be highly motivated by your constructive comments. Grand Hyatt stands with delivering the best of luxury hospitality and service and we are much delighted to know that you enjoyed every bit of it. We look forward to welcoming you back soon for another great experience Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2025年2月5日水曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 4.6インドからNoorひとり旅クイーンルーム2025年1月 | 5泊滞在
“Exceptional Stay”
It was a great experience staying in this hotel. Cleanliness, Staff, Great Rooms.
◇投稿日 2025年2月2日日曜日◇Dear Guest, Thank you for your kind feedback. We're so happy to hear that you had a great experience during your stay, and that you enjoyed the cleanliness, our staff, and the rooms. As Grand Hyatt Mumbai, we strive to deliver a superior service to all our guests and try to exceed our guests' expectations. We are absolutely delighted to know we could deliver so in your case too. We are delighted to know we were able to create a memorable experience for you and the Grand Hyatt Team will be highly motivated by your constructive comments. Grand Hyatt stands with delivering the best of luxury hospitality and service and we are much delighted to know that you enjoyed every bit of it. Look forward to welcoming you back very soon. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2025年2月5日水曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 5.0インドからRavikumarビジネスキングベッド1台2025年1月 | 5泊滞在
“Grand Hyatt”
I stayed here from January 26th to January 31st, and it was an amazing experience! The place is beautiful, the staff is super friendly, and the food is delicious. The room was also really spacious, which was a nice touch. I had a great time and would definitely recommend it to anyone looking for a nice place to stay.
◇投稿日 2025年1月31日金曜日◇Dear Guest, Thank you so much for your wonderful feedback. We're thrilled to hear that you had an amazing experience with us. It's great to know that you enjoyed the beauty of the property, the friendly service from our staff, and the delicious food. We’re also happy that the spacious room added to your overall experience. Your recommendation means a lot to us. Grand Hyatt stands with delivering the best of luxury hospitality and service and we are much delighted to know that you enjoyed every bit of it. Look forward to welcoming you back very soon. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2025年2月5日水曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 3.8アラブ首長国連邦からEqbalカップルツインベッド2台 クラブ利用込2025年1月 | 2泊滞在
“2 nights stay at Grand Hayat”
Expected to stay in Banda but realized that hotel in Santa Cruz.
◇投稿日 2025年1月24日金曜日◇Dear Guest, Thank you for your feedback. We would like to kindly clarify that our hotel is situated in Santacruz East, near the Bandra Kurla Complex (BKC), providing easy access to both business and leisure destinations. Hope this clarifies your concern. We truly appreciate your time with us and hope you had a wonderful stay. We look forward to welcoming you again soon. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2025年1月30日木曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 4.8イギリスからGaryカップルツインベッド2台 クラブ利用込2025年1月 | 4泊滞在
“Father & Daughter”
Very nice hotel, staff are extremely friendly and efficient, food is exceptional, rooms are lovely.
◇投稿日 2025年1月22日水曜日◇Dear Guest, Thank you for your wonderful feedback! We are thrilled to hear that you had an enjoyable stay and that our staff, food, and rooms exceeded your expectations. As Grand Hyatt Mumbai, we strive to deliver a superior service to all our guests and try to exceed our guests' expectations. We are absolutely delighted to know we could deliver so in your case too. We are delighted to know we were able to create a memorable experience for you and the Grand Hyatt Team will be highly motivated by your constructive comments. Grand Hyatt stands with delivering the best of luxury hospitality and service and we are much delighted to know that you enjoyed every bit of it. Look forward to welcoming you back very soon. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2025年1月22日水曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 2.6オマーンからGarthカップルVerandah Suite King2024年12月 | 1泊滞在
“5 Star? More like 3 Star”
Absolutely filthy old room. Very bad house keeping. Price of food more than any other 5 star such as Grand Hyatt or Kempenski. 1st and last time to this hotel!!!
◇投稿日 2024年12月16日月曜日◇Dear Guest, Thank you for taking the time to share your feedback with us. We regret to learn that your stay was not up to your expectations and we would sincerely like to apologise for any inconvenience caused. Rest assured we will convey this to our team for better flow of services in future. We truly hope to have the chance to welcome you back again in order to ensure that your expectations will be exceeded. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年12月18日水曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 4.2インドからarjunビジネスツインベッド2台 クラブ利用込2024年12月 | 4泊滞在
“Stay at Grand hyatt”
Stayed at the Hyatt for 5 nights. They have upgraded the hotel so it is even better. The breakfast is very good. I ate twice at China House which was also enjoyable. Overall what stood out was the service. The staff were empowered and looked after me very well.
◇投稿日 2024年12月15日日曜日◇Dear Guest, Thank you for taking out the time to share this valuable feedback with us. As Grand Hyatt Mumbai, we strive to deliver a superior service to all our guests and try to exceed our guests' expectations. We are absolutely delighted to know we could deliver so in your case too. We are delighted to know we were able to create a memorable experience for you and the Grand Hyatt Team will be highly motivated by your constructive comments. Grand Hyatt stands with delivering the best of luxury hospitality and service and we are much delighted to know that you enjoyed every bit of it. Look forward to welcoming you back very soon. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年12月18日水曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 4.8エストニアからKristiinaカップル2024年10月 | 5泊滞在
“Great stay”
First impression was very shocking as the building is enormously big. All the facilities are luxurious and the staff is extremely friendly and professional. Best part was the room comfort and excellent food at all times.
◇投稿日 2024年12月14日土曜日◇Dear Guest, Thank you for taking out the time to share this valuable feedback with us. As Grand Hyatt Mumbai, we strive to deliver a superior service to all our guests and try to exceed our guests' expectations. We are absolutely delighted to know we could deliver so in your case too. We are delighted to know we were able to create a memorable experience for you and the Grand Hyatt Team will be highly motivated by your constructive comments. Grand Hyatt stands with delivering the best of luxury hospitality and service and we are much delighted to know that you enjoyed every bit of it. Look forward to welcoming you back very soon. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年12月18日水曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 4.0インドからPratikひとり旅2024年12月 | 2泊滞在
“Good well located hotel with nice huge rooms”
Good breakfast and excellent hospitality highly recommended
◇投稿日 2024年12月11日水曜日◇Dear Guest, Thank you very much for taking out the time to post your lovely review. At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment. Looking forward to welcoming you back very soon. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年12月12日木曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 3.8インドからarjunひとり旅クイーンルーム2024年12月 | 1泊滞在
“Business trip to bombay”
The hotel is a solid 5 star. Some very good restaurants Great breakfast. Ideal for a business traveller Cheerful and helpful staff The rooms have been refurbished. So has the hotel
◇投稿日 2024年12月10日火曜日◇Dear Guest, Thank you for taking out the time to share this valuable feedback with us. As Grand Hyatt Mumbai, we strive to deliver a superior service to all our guests and try to exceed our guests' expectations. We are absolutely delighted to know we could deliver so in your case too. We are delighted to know we were able to create a memorable experience for you and the Grand Hyatt Team will be highly motivated by your constructive comments. Grand Hyatt stands with delivering the best of luxury hospitality and service and we are much delighted to know that you enjoyed every bit of it. Look forward to welcoming you back very soon. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年12月10日火曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 1.6アラブ首長国連邦からASHISHひとり旅1キングベッド（クラブ利用込み）2024年11月 | 1泊滞在
“Pathetic ”
Hopeless hotel .. one of the most overrated in the city. Staff's behaviour gives an impression that they are not accountable. Lack of courtesy noted. Room interior & planning fall short compared to others in the town. At breakfast, table service was lacking. Constant reminders required for the smallest things. Their carelessness is evident. Apart from the quality of linens, there is nothing noteworthy. Think carefully before choosing to stay there.
◇投稿日 2024年11月25日月曜日◇Dear Guest, Thank you for taking the time out to share this review with us. We regret to learn that your experience with Grand Hyatt Mumbai did not meet with your expectations. We are more concerned to read about the inconveniences you faced in regards to our services. We value every feedback that we receive from our guests and look at it as an opportunity to improve our hospitality and services and as such take them very seriously. On behalf of the entire team, we wish you well and look forward to host you back in our hotel with all good intentions of turning around your experience with us. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年11月26日火曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 3.6インドからSharadカップルキングベッド1台2024年11月 | 1泊滞在
“Congested Buffet Breakfast with less options”
The stay was all good. The only two bummer were - 1. The breakfast buffet restro is extremely congested for a 5-star property. There is no space to walk as well. The food options were that of a 4-star category. Empty containers or cold food/milk were not regularly replenished by the staff. 2. At night when we asked for water, it took 1 hr after 3 rounds of call. The guy who finally brought the water said that he received the request only 5 mins back. Clearly it was the operators fault. Also, the pool bar is not operational and you won't find many attendants there.
◇投稿日 2024年11月14日木曜日◇Dear Guest, Thank you for taking the time out to share this review with us. We regret to learn that your experience with Grand Hyatt Mumbai did not meet with your expectations. We are more concerned to read about the inconveniences you faced in regards to our services. We value every feedback that we receive from our guests and look at it as an opportunity to improve our hospitality and services and as such take them very seriously. On behalf of the entire team, we wish you well and look forward to host you back in our hotel with all good intentions of turning around your experience with us. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年11月22日金曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 3.2ブルネイ ダルサラームからCheeカップル1 King Bed Patio Club Access2024年11月 | 3泊滞在
“良い”
Value for money
◇投稿日 2024年11月14日木曜日◇Dear Guest, Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年11月15日金曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 3.6インドからPriyaグループ旅行者ツインベッド2台2024年10月 | 1泊滞在
“Staycation at Hyatt”
I had a wonderful stay at Hyatt! The rooms were spacious, clean, and the staff was friendly and attentive. The location was ideal. The breakfast buffet had a great variety of options, and everything was fresh and delicious. Overall, I’d highly recommend this hotel to anyone looking for a comfortable, welcoming place to stay. Looking forward to my next visit!
◇投稿日 2024年11月5日火曜日◇Dear Guest, Thank you very much for taking out the time to post your lovely review. At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment. Looking forward to welcoming you back very soon. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年11月11日月曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 4.8アラブ首長国連邦からMelroyカップルツインベッド2台2024年10月 | 2泊滞在
“Awesome ”
Have a pleasant stay
◇投稿日 2024年11月1日金曜日◇Dear Guest, Thank you very much for taking out the time to post your lovely review. At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment. Looking forward to welcoming you back very soon. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年11月4日月曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 3.8インドからfayaazビジネスツインベッド2台2024年5月 | 1泊滞在
“すごく良い”
Amazing breakfast ! Well furnished Good stay
◇投稿日 2024年10月16日水曜日◇クチコミ提供元：このクチコミは役に立ちましたか?| - 5.0インドからMohamadカップル2024年5月 | 2泊滞在
“Marvelous feelings ”
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. MOHAMED SAJID KHAN
◇投稿日 2024年9月25日水曜日◇クチコミ提供元：このクチコミは役に立ちましたか?| - 4.4南アフリカ共和国からShireenひとり旅ツインベッド2台2024年9月 | 3泊滞在
“Incredible hotel ”
Clean and tidy. Excellent service, incredible housekeeping, fantastic breakfast. Large rooms.
◇投稿日 2024年9月17日火曜日◇Dear Guest, Thank you sincerely for dedicating your precious time to share your delightful review. At Grand Hyatt Mumbai, our relentless commitment is to provide unparalleled services, crafting memorable experiences for each of our esteemed guests. Your kind words affirm that we succeeded in making your stay truly special. We deeply appreciate your generous compliments and look forward to the pleasure of welcoming you back soon, ready to #SurprisingYou with even more exceptional moments. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年9月19日木曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 5.0シンガポールからBengひとり旅2024年9月 | 3泊滞在
“最高!”
Amazing stay as always
◇投稿日 2024年9月16日月曜日◇Dear Guest, Thank you very much for taking out the time to post your lovely review. At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment. Looking forward to welcoming you back very soon. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年9月17日火曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 2.6インドからDevishひとり旅ツインベッド2台2024年9月 | 2泊滞在
“Gym and celine”
Wouldn't recommend this hotel , apparently there is a specific gym attire that one needs to have which makes no sense
◇投稿日 2024年9月15日日曜日◇Dear Guest, Thank you for taking the time to share your feedback with us. We regret to learn that your stay was not up to your expectations and we would sincerely like to apologise for any inconvenience caused. Rest assured we will convey this to our team for better flow of services in future. We truly hope to have the chance to welcome you back again in order to ensure that your expectations will be exceeded. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年9月16日月曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 3.0インドからShankar家族旅行2024年8月 | 2泊滞在
“Somewhat disappointed!!”
The reception staff need to be more warm and friendly. We found their body language not welcoming at all!!
◇投稿日 2024年9月1日日曜日◇Dear Guest, Thank you for taking the time to share your feedback with us. We regret to learn that your stay was not up to your expectations and we would sincerely like to apologise for any inconvenience caused. Rest assured we will convey this to our team for better flow of services in future. We truly hope to have the chance to welcome you back again in order to ensure that your expectations will be exceeded. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年9月5日木曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 5.0インドからJayカップルキングベッド1台2024年8月 | 1泊滞在
“BEST PROPERTY”
AFTER ENTERING THE PREMISES IT ALMOST FELT LIKE I'M IN HEAVEN, THE HOSPITALITY AND THE ROOMS WERE THE BEST I HAVE SEEN SO FAR.
◇投稿日 2024年8月20日火曜日◇Dear Guest, Thank you sincerely for dedicating your precious time to share your delightful review. At Grand Hyatt Mumbai, our relentless commitment is to provide unparalleled services, crafting memorable experiences for each of our esteemed guests. Your kind words affirm that we succeeded in making your stay truly special. We deeply appreciate your generous compliments and look forward to the pleasure of welcoming you back soon, ready to #SurprisingYou with even more exceptional moments. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年8月21日水曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 5.0アメリカ合衆国からYatinカップルキングベッド1台2024年8月 | 5泊滞在
“Great place !!”
Great place
◇投稿日 2024年8月18日日曜日◇Dear Guest, Thank you very much for taking out the time to post your lovely review. At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment. Looking forward to welcoming you back very soon. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年8月19日月曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 4.8インドからmohitひとり旅2024年8月 | 1泊滞在
“Fabtastic”
Amazing ans excellent in every manner
◇投稿日 2024年8月14日水曜日◇Dear Guest, Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年8月16日金曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 5.0インドからrohitグループ旅行者ツインベッド2台2024年8月 | 1泊滞在
“最高!”
Gr8 experienced
◇投稿日 2024年8月12日月曜日◇Dear Guest, Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年8月16日金曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 5.0インドからPrayasビジネスツインベッド2台2024年8月 | 2泊滞在
“Grand Hyatt is really Grand”
Lovely hotel, lovely staff!
◇投稿日 2024年8月11日日曜日◇Dear Guest, Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年8月16日金曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 4.8インドからSuhan大きなお子様連れの家族旅行2024年6月 | 2泊滞在
“Fantastic stay”
We had a fantastic stay at this property. The facilities were top-notch, with amenities that catered to our every need. The staff was incredibly friendly and attentive, ensuring that we had a comfortable and enjoyable experience throughout our stay. The cleanliness of the property was impeccable, and the spacious rooms provided ample space for our family. The location was convenient, with easy access to transportation and the airport. The Wi-Fi connection was reliable, allowing us to stay connected during our time there. Overall, we highly recommend this property for a wonderful stay in Mumbai.
◇投稿日 2024年6月10日月曜日◇Dear Guest, Thank you sincerely for dedicating your precious time to share your delightful review. At Grand Hyatt Mumbai, our relentless commitment is to provide unparalleled services, crafting memorable experiences for each of our esteemed guests. Your kind words affirm that we succeeded in making your stay truly special. We deeply appreciate your generous compliments and look forward to the pleasure of welcoming you back soon, ready to #SurprisingYou with even more exceptional moments. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年6月11日火曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 5.0インドからHazel大きなお子様連れの家族旅行2024年5月 | 2泊滞在
“Excellent Stay”
The stay at Grand Hyatt was great; food and staff dealings were brilliant. The hotel has beautiful ambience both in and out and cleanliness and hygiene areas were at its best!
◇投稿日 2024年5月29日水曜日◇Dear Guest, Thank you very much for taking out the time to post your lovely review. At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment. Looking forward to welcoming you back very soon. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年5月30日木曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 4.2中国からSereneビジネス1キングベッド（クラブ利用込み）2024年3月 | 4泊滞在
“Clean and Spacious Room”
Very comfortable stay with an executive lounge that was very comfortable and serves a good variety of drinks
◇投稿日 2024年5月28日火曜日◇Dear Guest, Thank you very much for taking out the time to post your lovely review. At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment. Looking forward to welcoming you back very soon. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年5月29日水曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 2.2インドからAnkitひとり旅2024年5月 | 1泊滞在
“Travelled for Work ”
Absolutely non co-operative staff. Arrogant and non helping.
◇投稿日 2024年5月28日火曜日◇Dear Guest, Thank you very much for taking out the time to post your lovely review. At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment. Looking forward to welcoming you back very soon. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年5月29日水曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 1.2インドからAkshayカップル2024年5月 | 2泊滞在
“WORST PLACE TO STAY”
There door wasn't working. Too late to respond to calls. Please don't stay here
◇投稿日 2024年5月27日月曜日◇Dear Guest, Thank you for taking the time to share your feedback with us. We regret to learn that your stay was not up to your expectations and we would sincerely like to apologise for any inconvenience caused. Rest assured we will convey this to our team for better flow of services in future. We truly hope to have the chance to welcome you back again in order to ensure that your expectations will be exceeded. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年5月28日火曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 4.4中国からSereneビジネス1キングベッド（クラブ利用込み）2024年3月 | 4泊滞在
“A Pleasant Stay”
Comfortable stay with amenities and good facilities. A good selection of restaurants. Staff are helpful and polite
◇投稿日 2024年5月25日土曜日◇Dear Guest, Thank you sincerely for dedicating your precious time to share your delightful review. At Grand Hyatt Mumbai, our relentless commitment is to provide unparalleled services, crafting memorable experiences for each of our esteemed guests. Your kind words affirm that we succeeded in making your stay truly special. We deeply appreciate your generous compliments and look forward to the pleasure of welcoming you back soon, ready to #SurprisingYou with even more exceptional moments. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年5月27日月曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 5.0スリランカからSaqib家族旅行ツインベッド2台2024年5月 | 6泊滞在
“Excellent ”
From Check - in to Check - out Excellent service provided by Grand Hyatt staff Was very happy to stay there for 6 days Will definitely recommend it to everyone who wants a luxury stay in the busy suburbs of Mumbai
◇投稿日 2024年5月23日木曜日◇Dear Guest, Thank you sincerely for dedicating your precious time to share your delightful review. At Grand Hyatt Mumbai, our relentless commitment is to provide unparalleled services, crafting memorable experiences for each of our esteemed guests. Your kind words affirm that we succeeded in making your stay truly special. We deeply appreciate your generous compliments and look forward to the pleasure of welcoming you back soon, ready to #SurprisingYou with even more exceptional moments. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年5月27日月曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 4.0インドからTarakKumar大きなお子様連れの家族旅行2024年5月 | 1泊滞在
“Nice ambitious ”
Veg food are less choice but after all everything is great
◇投稿日 2024年5月23日木曜日◇Dear Guest, Thank you for your kind review. We are glad you had a great experience at our hotel. We value every feedback that we receive from our guests and look at it as an opportunity to improve our hospitality and services and as such take them very seriously. On behalf of the entire team, we wish you well and look forward to hosting you back in our hotel with all good intentions of turning around your experience with us. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年5月27日月曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 5.0インドからPratikカップルキングベッド1台2024年5月 | 1泊滞在
“Excellent experience ”
Thank you to team grand Hyatt for a wonderful experience keep it up
◇投稿日 2024年5月13日月曜日◇Dear Guest, Thank you sincerely for dedicating your precious time to share your delightful review. At Grand Hyatt Mumbai, our relentless commitment is to provide unparalleled services, crafting memorable experiences for each of our esteemed guests. Your kind words affirm that we succeeded in making your stay truly special. We deeply appreciate your generous compliments and look forward to the pleasure of welcoming you back soon, ready to #SurprisingYou with even more exceptional moments. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年5月14日火曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 4.0インドからMragank家族旅行キングベッド1台2024年4月 | 5泊滞在
“Hotel grand hayat is very good and economical for stay”
We stayed here for five days,very polite and cooperative staff and good housekeeping.the location is also very good.The interior is so marvelous. The cost wise it is very economical and we advise to minimum once stay to feel memorable in life.
◇投稿日 2024年5月5日日曜日◇Dear Guest, Thank you sincerely for dedicating your precious time to share your delightful review. At Grand Hyatt Mumbai, our relentless commitment is to provide unparalleled services, crafting memorable experiences for each of our esteemed guests. Your kind words affirm that we succeeded in making your stay truly special. We deeply appreciate your generous compliments and look forward to the pleasure of welcoming you back soon, ready to #SurprisingYou with even more exceptional moments. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年5月6日月曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 2.4インドからBASAVARAJカップル2024年4月 | 1泊滞在
“Rooms too smelly ”
Room too bad smell it’s not worth to stay
◇投稿日 2024年5月1日水曜日◇Dear Guest, Thank you for taking the time to share your feedback with us. We regret to learn that your stay was not up to your expectations, and we would sincerely like to apologize for any inconvenience caused. Rest assured we will convey this to our team for better flow of services in future. We truly hope to have the chance to welcome you back again in order to ensure that your expectations will be exceeded. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年5月2日木曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 4.6インドからAlok大きなお子様連れの家族旅行クイーンルーム2024年4月 | 2泊滞在
“It was a happy stay!”
Grand Hyatt Mumbai is one of my favourite properties. This time we wanted a hotel near US Consulate, BKC and Airport. Grand Hyatt was an obvious choice therfore. I have always loved food at Grand Hyatt and there was no exception this time as well. I would like to make special mention of Mihir in Fifty Five East Restaurant and Nrai in Soma. It was a pleasure watching Mihir enjoying his job and taking orders with a smile. Nrai gave us a surprise cake by guessing our Wedding Anniversary right. Overall, it was a pleasure staying at Grand Hyatt. Would always love to come back!
◇投稿日 2024年4月23日火曜日◇Dear Guest, Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年4月25日木曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 5.0インドからajayカップルキングベッド1台2024年4月 | 1泊滞在
“Over all Very good ”
Comfortable stay , I’d recommend
◇投稿日 2024年4月22日月曜日◇Dear Guest, Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年4月25日木曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 5.0インドからManishカップルキングベッド1台2024年4月 | 2泊滞在
“最高!”
Hotel is good , staff is also good and mostly ambience was so good
◇投稿日 2024年4月21日日曜日◇Dear Guest, Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年4月25日木曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 5.0インドからManushiひとり旅1キングベッド（クラブ利用込み）2024年4月 | 2泊滞在
“Stay was good ”
My stay at hyatt was good. Staff is very polite and facilities are also good.
◇投稿日 2024年4月19日金曜日◇Dear Guest, Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年4月25日木曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 4.8インドからNakul家族旅行クイーンルーム2024年4月 | 3泊滞在
“Stay at Grand Hyatt , Mumbai ”
Fantastic hotel. Huge spacious rooms. Clean. Ac cooling is spot on. Breakfast menu is surely a Kings meal . Loved the location and facilities
◇投稿日 2024年4月16日火曜日◇Dear
◆返信日 2024年4月24日水曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 4.4タイからAkeカップル2024年4月 | 3泊滞在
“Good experience”
Staff here are super friendly and helpful, Housekeeping "Raju" on second floor will treat you like VIP, like him so much.
◇投稿日 2024年4月14日日曜日◇Dear Guest, Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年4月25日木曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 4.4インドからAmmarひとり旅2024年4月 | 3泊滞在
“Location ”
The location of hotel is far from most famous places
◇投稿日 2024年4月14日日曜日◇Dear Guest, Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年4月25日木曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?| - 5.0インドからPradarshカップルクイーンルーム2024年3月 | 3泊滞在
“最高!”
Good
◇投稿日 2024年4月11日木曜日◇Dear Guest, Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences
◆返信日 2024年4月25日木曜日◆グランド ハイアット ムンバイクチコミ提供元：このクチコミは役に立ちましたか?|
“許容”
Very bad service
Dear Subham, Thank you for taking the time to share your feedback with us. We regret to learn that your stay was not up to your expectations, and we would sincerely like to apologize for any inconvenience caused. Rest assured we will convey this to our team for better flow of services in future. We truly hope to have the chance to welcome you back again in order to ensure that your expectations will be exceeded. Warm Regards, Robert Dallimore General Manager, Grand Hyatt Mumbai Hotel and Residences