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クチコミ 824 件の総評
香港4泊5日の旅行中。2泊を利用しましたが… すべての施設が非常に清潔で、便利で。 アクセスにも優れたホテルです〜 混合複合ビルなので、建物内で全ての必要を解決できます。 ホテルに接続されたセンターを通って移動すれば、 ワンチャイ駅をとても便利で速く利用できますよ。 宿泊施設近くにはミシュランの美味しいお店や。 気化瓶家、ベイクハウスなど… たくさんの美味しい店や楽しめる場所がたくさんあります〜 ワンチャイ駅周辺でトラムに乗って、 街を散策するにもとても良いです。 運賃はたったの3香港ドル!!! ホテルのサービスは素晴らしいです〜 ぜひ!利用してください〜 もう一度!行きたいです〜 〜ああ!! 中国本土の宿泊客と隣の部屋になったのですが… 声が聞こえるくらい防音が良くないようでした…最高の欠点でした。
Dear 김아름, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay and it left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Kitty Leung Guest Experience Manager Hopewell Hotel
全体の宿泊感はまずまずですが、いくつかの細部において残念な点があります。細部に注意を払うことで、全体の体験が大きく変わることもあります。 - フロントでのチェックイン時に、スタッフの経験がやや不足している印象を受けました。部屋の準備ができていなかった際に少し慌てている様子で、スタッフがゲストの個人情報をメモした後、ノートを閉じたり隠したりせず、そのままテーブルに置いてあったのは少し気になりました。 - フロントで預けた荷物がまだ部屋に届いていないのに、スタッフが荷物は届けられたと伝えました。部屋に着いた際、スタッフが荷物を間違った部屋に届けるのではないかと非常に心配になりました。 - バスルームのシャワー室のガラスドアの取っ手が短く、内側に引くのが非常に難しいです。 - テレビがiOSやAndroidの画面 mirroringに対応していません。(香港では一般的ではありませんが、新しいホテルとしては期待してしまいます) - ビュッフェ式朝食の料理の補充速度が非常に遅いです。 これらの不足点はあるものの、スタッフは非常に礼儀正しく、部屋はかなり快適で、朝食の料理も豊富であり、全体としての印象は悪くなかったです。 ホテルがこれらの問題に真剣に取り組み、次回の宿泊体験がより理想的なものになることを願っています。共に頑張りましょう!
尊敬的 MING, 非常感謝您入住合和酒店,對於這次住宿體驗未能達到你的要求,我們深感抱歉。 相關的內容我們將會提交給相關部門進行檢討,同時加強教育訓練,以避免日後類似事情發生。對於您這次不愉快的體驗請接受我們酒店最真摯的歉意。希望之後您能有機會再次造訪,享受更完整的住宿體驗,期待不久的將來能夠再度為您服務。 Kitty Leung 客務關係經理 合和酒店
非常に清潔で新しいホテルです。朝食は素晴らしいですが、毎日同じで、3歳以上は料金が必要です。旺角MTRに近いです。ホテルは19階に位置しているため、車が迷いやすく、Uberを利用するのが難しいです。駐車場は18階にあります。多くのスタッフがサポートしてくれます。ショッピングモールが併設されているホテルなので、すべてが便利です。
Dear girlie, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay and it left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Kitty Leung Guest Experience Manager Hopewell Hotel
新装飾のホテルが話題と聞いて、早速試してみましたが、予想以上に良い体験でした。ホテルに入った瞬間から、スタッフの温かい心遣いを感じました。旅行に必要なのは心身ともに快適な楽しみです。合和ホテルはおすすめです!
尊敬的Dan, 感謝您下榻我們合和酒店,並撥冗撰寫有關本酒店的評價,衷心感謝您對酒店的提出寶貴意見,細節服務一直是我們長期關注的重點,我們希望每一位入住酒店的客人都體驗到我們卓越非凡的待客之道,也在各方面皆能讓客人感受到五星級酒店的品質。 再次感謝您的寶貴意見,我們將持續努力,期待您下次光臨,再次體驗我們親切,友善的待客之道,也希望您下次可以看到我們的提升,歡迎隨時聯絡我們提出寶貴意見。 Karen Lee 客務關係經理
全体的に素晴らしいホテルですが、ツインルームはベッドが本当に小さく、マットレスが少し硬すぎます。部屋は快適で、バスルームもきれいです。もう一つの小さな問題は、車のピックアップポイントが少し分かりにくいことです。それ以外は素晴らしいホテルで、非常におすすめです。
Dear Swee, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay, We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Karen Lee Guest Experience Manager Hopewell Hotel
香港旅行中で最も美しかった通りはホテルへ向かう道で、最も美しかった街はホテルのある街でした。ホテルにだけ滞在していたいほど快適だったので、次回また訪れたいです。
Dear Jiyun, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Karen Lee Guest Experience Manager Hopewell Hotel
私はすでにこれをGoogleレビューに書きましたが、もう一度書かせてください。 私はホープウェルホテルの建設の過程を追っており、実際に体験するのを楽しみにしていました。ついに家族と一緒に新年の大晦日に5日間過ごしたのですが、素晴らしい体験でした。 到着した瞬間から、ホスピタリティは素晴らしかったです。フロントのキャティさんは、チェックインの際に非常に親切でした。午前8時に到着したにもかかわらず、通常のチェックイン時間よりもはるかに早く、早めのチェックインを許可してくれ、さらにリビングエリアのある広い部屋にアップグレードしてくれました。 私たちは朝食付きの部屋を予約しており、期待を裏切ることはありませんでした。食事の種類は印象的で、美味しかったです。私たちが接した全てのスタッフは親切で、私たちの滞在を楽しいものにするために尽力してくれました。 ホテルはまだソフトローンチ段階にあるため、いくつかの割引を楽しむことができ、体験をさらに良いものにしました。立地も完璧で、3階から6階はショッピングモールの一部で、ワンチャイ駅も短い歩行圏内です。近くには素晴らしいレストランやショッピングの選択肢がたくさんあります。 プールや屋上はまだ準備が整っていませんでしたが、ホテルがまだソフトローンチ段階にあるため、全く理解できます。彼らはウェブサイトでこれを明確にしており、チェックインの際にも説明してくれました。私たちはすぐにオープンすると思うし、ホテルの魅力をさらに増すことになるでしょう。 私はGoogleレビューを書くことはありませんが、このホテルは本当にその価値があります!彼らは新しい5つ星ホテルで、私は必ず香港に戻ってここに再び滞在します。 以前に香港に行ったことがありますが、そこではホテルの部屋は通常かなり狭いことが多いことはご存知の通り、大手ホテルでさえそうです。しかし、ホープウェルでは違いました。部屋は広々としていて、快適で、家族やビジネス旅行にも最適です。
Dear Yunaldi, Greetings from Hopewell Hotel! Thank you for sharing feedback on your recent visit with us. Delighted to read that numerous touchpoints of your stay left such a memorable impression; and pleased to read that Kitty left a memorable impression! We do our utmost to ensure our guests have a memorable stay with us and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again soon. Regards, Charlie Fong Front Office Manager Hopewell Hotel
高層階からの眺望は最高です! オープンして間近のホテルなので、とてもキレイです! 部屋も広いです!
Dear Norimasa, Thank you very much for your continued support and share your feedback with us, delighted to read that numerous touchpoints of your stay, We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Karen Lee Guest Experience Manager Hopewell Hotel
朝食の良い食事のバリエーション
Dear Mr. Law, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay, especially the Lobby Cafe left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Alan Chan Guest Experience Manager Hopewell Hotel
盲盒開封成功 第一次在香港住到這麼大的房間。真的擺脫了我對每次香港房間又小又窄的影響。 進入房間的感覺非常舒適。拉開窗簾就是看山,景色非常好。早餐相當豐富。下次一定要再住。
尊敬的SHIHUI, 感謝您選擇入住合和酒店!希望我們貼心的服務讓您在離開後仍留有久久難忘的美妙回憶。再次感謝您入住, 期盼能再度為您服務。 Charlie Fong 前台經理
Stunning view with nice room
We love it
Good space in the rooms, very spacious and convenient location
Amazing hotel which is very close to Wan Chai subway station.
First time in this hotel. Very clean and inside a mall, convenient to walk 5 mins to nearest MTR station, and close to many eateries
Dear Chze, Thank you very much for your continued support and share your feedback with us. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Christopher Tsang Assistant Front Office Manager Hopewell Hotel
A new and very large hotel. The access to the building is a bit strange, the reception being on the 19th floor and the rooms are above on about 40 floors! Our room was large and very comfortable. As an older guest I missed a clock and also no bathroom weighing scales. Breakfast was efficient, but western food a bit poor and pastries selection not good and stale. Overall very good and I would stay again when in HK.
Dear MICHAEL, Thank you very much for your continued support and share your feedback with us. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Kitty Leung Guest Service Manager Hopewell Hotel
Had a pleasant stay In the newly built Hopewell Hotel. Top notched facilities and services.
Dear Chun, Thank you very much for your continued support and share your feedback with us. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Johnny Chau Guest Service Manager Hopewell Hotel
Location and Facilities are excellent!
Dear George, Thank you very much for your continued support and share your feedback with us. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Johnny Chau Guest Service Manager Hopewell Hotel
呢個價錢住到新酒店好抵住 而且FO知我check in趕時間仲幫我直接行李送上房 Call車的車務人員又會好貼心咁幫手開車門,而且會好主動咁指引司機方向 香港好多酒店都好舊而且房間好細 合和酒店雖然由商場上去要轉lift,但係指引都算清晰,有機會一定會再住
尊敬的Sut, 感謝您下榻我們合和酒店,並撥冗撰寫有關本酒店的評價,衷心感謝您對酒店的提出寶貴意見,細節服務一直是我們長期關注的重點,我們希望每一位入住酒店的客人都體驗到我們卓越非凡的待客之道,也在各方面皆能讓客人感受到五星級酒店的品質。 再次感謝您的寶貴意見,我們將持續努力,期待您下次光臨,再次體驗我們親切,友善的待客之道,也希望您下次可以看到我們的提升,歡迎隨時聯絡我們提出寶貴意見。 Karen Lee 客務關係經理 合和酒店
The hotel is in a good location, but the building design is bad. Confusing entrance, elevators.
Dear Tanghsin, Thank you very much for your continued support and share your feedback with us. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Karen Lee Guest Service Manager Hopewell Hotel
We ordered a cake from hotel bakery shop, they offer room service for us, it was very nice!
Thank you for choosing Hopewell Hotel Dear Chui, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Johnny Chau Guest Service Manager Hopewell Hotel
Great location!
Thank you for choosing Hopewell Hotel Dear Benson, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Johnny Chau Guest Service Manager Hopewell Hotel
Would love to stay again
Dear Siew, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay which left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Kenny Kam Guest Service Manager Hopewell Hotel
Good location. New and clean. Connecting mall is great
Dear Candice, Thank you very much for your continued support and share your feedback with us. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Kenny Kam Guest Service Manager Hopewell Hotel
The most I will rate this hotel will be 3 stars not 5 stars. The staff is okay friendly but I should need to ask to refill my hair conditioner and shower soap. It is a newer build hotel but I can see the carpet already has some black spot.
Dear Shirley, Greetings from Hopewell Hotel. Please accept our sincere apologies for the inconvenience experienced during your stay. Your feedback is most appreciated, as constructive feedback such as this enables us to further enhance our operations further to ensure we deliver the utmost luxury experience for all our guests. Thank you again for sharing your feedback and I do hope we have the honour of welcoming you back again in the near future. Warm regards, Karen Lee Guest Service Manager Hopewell Hotel
Overall ok, the only bad experiences was the lift ,almost every floors got people, and it's take quite a while to reach .
Dear Steven, Greetings from Hopewell Hotel. Please accept our sincere apologies for the inconvenience experienced during your stay. Your feedback is most appreciated, as constructive feedback such as this enables us to further enhance our operations further to ensure we deliver the utmost luxury experience for all our guests. Thank you again for sharing your feedback and I do hope we have the honour of welcoming you back again in the near future. Warm regards, Karen Lee Guest Service Manager Hopewell Hotel
Service was good. Hotel was spacious, clean & comfortable. Wonderful location just by the mall. Lots of eateries around the hotel.
Dear Louisa, Thank you very much for your continued support and share your feedback with us. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Karen Lee Guest Service Manager Hopewell Hotel
NEW HOTEL, EVERYTHING BRAND NEW. WORLD CLASS 5 STAR SERVICE AND VERY EXCEPTIONAL PROPERTY TO STAY AT. MUST TRY.
Dear Gautam, Thank you very much for your continued support and share your feedback with us. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Karen Lee Guest Service Manager Hopewell Hotel
The staff are helpful and polite. The room is in good condition with high cleanliness. The hotel is easily accessible, near to the bus station and MTR station. Yet, the hotel is in the Hopewell Mall, it takes time getting out from the hotel room to the entrance of the mall.
Dear Ching, Thank you very much for your continued support and share your feedback with us. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Karen Lee Guest Service Manager Hopewell Hotel
Location is good, spacious for HK standard and affordable
Dear TANG, Thank you very much for your continued support and share your feedback with us. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Karen Lee Guest Service Manager Hopewell Hotel
Stayed on level 51 love the Mountain View highly recommend
Dear Sherina, Greetings from Hopewell Hotel! We are pleased to learn about your delightful experience during your visit to Hopewell Hotel. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. Warm Regards, Kenny Kam Guest Service Manager Hopewell Hotel
The hotel feels a bit sterile. The staff weren't that helpful. The facilities weren't fully open (including the change rooms) yet which was disappointing. The breakfast was underwhelming. Having said this, my hope is that these are all teething issues and with a bit more time, it will become a great option for Wan chai.
Dear Ms. Asheefa, Greetings from Hopewell Hotel. Please accept our sincere apologies for the inconvenience experienced during your stay. Your feedback is most appreciated, as constructive feedback such as this enables us to further enhance our operations further to ensure we deliver the utmost luxury experience for all our guests. Ms. Asheefa, we would like to obtain more information about your stay. please contact our Duty Guest Service Manager by +852 2620 3000. Thank you your kindly attendion. Warm regards, Kenny Kam Guest Experience Manager Hopewell Hotel
Amazing breakfast, great fitness centre. The location is a little confusing to reach out. It is not very close to metro.
Dear Martha, Greetings from Hopewell Hotel. Please accept our sincere apologies for the inconvenience experienced during your stay. Your feedback is most appreciated, as constructive feedback such as this enables us to further enhance our operations further to ensure we deliver the utmost luxury experience for all our guests. Martha, thank you again for sharing your feedback and I do hope we have the honour of welcoming you back again in the near future. Warm regards, Alan Chan Guest Service Manager Hopewell Hotel
Great hotel ! Great location! Breakfast buffet was amazing!
Dear Radu, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay, especially the breakfast left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Alan Chan Guest Service Manager Hopewell Hotel
Great stay, great breakfast, clean and new
Dear woanlan, Thank you very much for your continued support and share your feedback with us and delighted to read that numerous touchpoints of your stay. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Kenny Kam Guest Service Manager Hopewell Hotel
This is my first stay at hopewell hotel for its very accessible location being close to Causeway Bay. This newly built hotel is rather nice and the room is quite big by Hong Kong standards. The gym is big but the swimming pool has yet to open. My package is provided with a buffet breakfast. Setting of the restaurant is rather spacious and I especially love the colour theme of the restaurant giving a relaxed environment. When we checked out , I found that there is a very famous Japanese restaurant in the complex. I would come again when the swimming pool is open and dine in the Japanese restaurant.
Dear Queenie, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Karen Lee Guest Service Manager Hopewell Hotel
Deliberately booked this hotel as quite new, and not far from The Peak Station. Everything very nice, pool closed for repairs or something, but not here for swimming. Breakfast very good. Staff helpful, special mention to the concierges who can't do enough for you.
Dear Colin, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Kenny Kam Guest Service Manager Hopewell Hotel
Superb. Brand new hotel opened in 2024 and room is spacious and spectacular view from my hotel room which was upgraded during my stay in May 2025. It is so convenient to take a public transport and some authentic restaurants are just located nearby the hotel. Will definitely stay there again if travelling to Hong Kong.
Dear Chan, Thank you very much for your continued support and share your feedback with us and delighted to read that numerous touchpoints of your stay. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Karen Lee Guest Service Manager Hopewell Hotel
Central location and value for money. It’s new though. So facilities like the swimming pool is not open. It has a good gym and breakfast is good too with lots of choices
Dear Samuel, Thank you very much for your continued support and share your feedback with us and delighted to read that numerous touchpoints of your stay. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Karen Lee Guest Service Manager Hopewell Hotel
The location is ideal, close to wan chai mtr and easy access to hot tourist areas. It's also close to hong kong station, taking a taxi from/to hotel is affordable and speedy option.
Thank you for choosing Hopewell Hotel Dear Ashleigh, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Johnny CHAU Guest Service Manager Hopewell Hotel
The location is second to none, the rooms are lovely and new, and the service was fantastic. We had a great time at Hopewell.
Thank you for choosing Hopewell Hotel Dear Phuc, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Johnny CHAU Guest Service Manager Hopewell Hotel
Brand new sparkling clean hotel. Connected to a mall. 8-10min walk to wan chai mtr. Great food options like klf coffee, bakehouse and alice pizza just across the street.
Dear Andris, Thank you very much for your continued support and share your feedback with us. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Kitty Leung Guest Service Manager Hopewell Hotel
The only downside was the complicated elevator, and on the curvy walk way make it difficult to see which elevator is arriving which also mixed with mall elevator caused longer time to wait and always crowded.
Thank you for choosing Hopewell Hotel Dear Kittikun, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Johnny CHAU Guest Service Manager Hopewell Hotel
We love this hotel because it's still very new and clean. They've opened all the elevators, so we don't need to wait long for the elevators at all. The room is spacious considering in the Hong Kong standard. The mountain view is spectacular. We really enjoy staying in this hotel, and hope we still can afford this hotel when we come back next time. Excellent customer service!
Dear Eugena, Thank you very much for your continued support and share your feedback with us. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Kitty Leung Guest Service Manager Hopewell Hotel
This property offers fantastic value for money and an unbeatable location, making it a top choice for anyone looking to explore the area. The staff were exceptionally friendly and attentive, enhancing the overall experience. While the cleanliness was generally good, there were minor areas that could use a bit more attention. The facilities were new and provided everything needed for a comfortable stay.
Dear Wai, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay, especially our staff left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Kitty Leung Guest Service Manager Hopewell Hotel
Big hotel with 1,000 rooms. New and clean, quiet rooms and with good mattress. Issue is the location of the lobby (19th floor of a mall so can take some long time to get there) and slowness / organization of the lifts
Dear Eric, Thank you very much for your continued support and share your feedback with us. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Kitty Leung Guest Service Manager Hopewell Hotel
Just opened, expect teething issues - poor staff English skills, long check-in lines, same everyday buffet breakfast, slow elevators and more. Poor access to public transport. Attentive housekeeping.
Dear Mark, Greetings from Hopewell Hotel. Please accept our sincere apologies for the inconvenience experienced during your stay. Your feedback is most appreciated, as constructive feedback such as this enables us to further enhance our operations further to ensure we deliver the utmost luxury experience for all our guests. Mark, thank you again for sharing your feedback and I do hope we have the honour of welcoming you back again in the near future. Warm regards, Kitty Leung Guest Service Manager Hopewell Hotel
Fantastic hotel….. GREAT staff ….we’ll located…. VALUE for money🎶🎶
Dear Satyajeet, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay, we do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Kenny Kam Guest Service Manager Hopewell Hotel
new shopping mall below, semi buffet was okay, convenient location in wan chai, room size was relatively large compared to other local hotels, had coffee machine
Dear Leung, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay, we do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Kenny Kam Guest Service Manager Hopewell Hotel
“下に降りれば市中心です。”
フロントスタッフとレストランのサービススタッフが親切で、態度も良いです。 ルームサービスのスタッフが配慮があり、部屋がとてもきれいで快適に整理されています。 部屋の採光が素晴らしく、ベッドもとても寝心地が良いです。 階下に行けば市中心で、何でもお店があり、買い物がとても便利です。 次回香港を旅行する際には、再度宿泊したいホテルです!! ですが、なぜかテレビとスマートフォン/タブレットのChromecastが繋がりません。
尊敬的SUHUEI, 您好!感謝您選擇入住合和酒店,並抽出寶貴的時間在此與我們分享您的入住體驗。很抱歉的看到我們的設施沒有達到您的期望,我們會繼續提高和改進我們的服務。再次感謝您的評論,期待您的再次光臨。 Charlie Fong 前台經理 合和酒店