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クチコミ 315 件の総評
We checked in very late because we were held back by traffic. But even at 11.30pm, there was a long queue at the reception counter and only 1 staff working. Thus, it was a really frustrating wait. There was no available parking at the hotel and parking was quite far from the hotel with limited lots. The room we got was a good size, enough space for the family. However, we had trouble switching the lights in the bedrooms. Additionally, the shower area has no glass door thus caused a puddle to form and there was no outlet for the water to drain. It became quite unbearable after 4 pple finished showering. Nevertheless, the room has all the facilities u wld need for a comfortable stay inlcuding a washer/dryer, stove, microwave and a fridge.
Dear Suryati, Thank you so much for taking the time to review us and sending us your feedback. We have some room for improvement, so thank you for giving us the opportunity to keep growing. I want to apologize about your arrival experience and the maintenance problems you experienced during your stay. Most guests arrive between 16:00-20:00 so usually with one person from our night team is enough at that time. I am sorry that it was not the case that day. Our Management Team will be informed to avoid this situation in the future. Also, I will inform our Maintenance Team about the issues related to this Department so they can double check the showers and lights again. I hope you visit us again to see our improvements and how important is your feedback to us. Best regards, Laura Lucena - Head Host
The dark can be quite dark at night and the bathroom is a bit small. But overall good value for money. Staff is also nice. You can park around the hotel for free on the streets if you find a spot
Hi Lokyiu! Knowing that you had a good stay makes us very happy! Regarding the lights, feel free to let us know when you are back so we can try to arrange a room in a higher floor or with city view so you receive more sunlight :) Have a nice day! Laura and the #Wunderteam
Everything about this accommodation was amazing: the room, the facilities, the staff ... I wish I could have stayed longer than one night to truly enjoy it. I can't wait to return.
Hi Aditi, Thank you so much for your kind review!! This kind of feedback encourages the team to keep pushing ourselves to give our best service :) Thanks for valuing it! We are looking forward to your next visit. Cheers! Laura and the #Wunderteam
This is a place recommended for family with kids as they have everything in the room,.. washing machine, dishwasher, cooking stove ..
Hello Seng, Thank you for taking the time to review and recommend our house! We are very happy that you enjoyed your stay and that everything was up to your liking :D Have a beautiful day! Laura and the #Wunderteam
We stayed for 2 nights at WunderLocke. It’s not really central but is 5 minute walk to a subway station. The hotel really put their thoughts into their design and decor. The room is small but they optimise the space quite well with everything you need, i.e. dishwasher and washing machine. The hotel also provides yoga and gym classes, with your own yoga mat in the room. The only things i was disappointed with are that there were company events for both night when we stayed so we couldnt visit the rooftop bar, and that the chromecast feature for the tv wasnt working. Still, i highly recommend the condotel for anyone visiting Munich
Hi Hoang, I am happy to know that overall you had a good stay with us and that you recommend our house for other guests to stay :) I am sorry about the Chromecast issue in the room and the events in the Rooftop bar. Regarding the first part, this feedback will go directly to our Maintenance Team in order to improve and fix the problem for future stays. Unfortunately, we are not in charge of the Rooftop bar's Managenemt; however, I will also forward it to their team so maybe we can get a bit of information in advance and notify our guests beforehand. Thanks again for your review and feedback!! Hope to have you back, Laura and the #Wunderteam :)
Lovely hotel with good facilities and good value for money room. Well equip tiny kitchenette with washing machine.
Hi there Suyin! Thanks for reviewing us :) We are just a few stops away from Munich's zoo, so I am happy to know that you enjoyed it during your stay! Also, thank you for your kind words about our house :D Hope to have you back! Best regards, Laura and the #Wunderteam
Well designed private rooms and common amenities
Can consider as a short stay for munich as a base. Plus points- near u3 line therefore 15 mins from old town, near multiple supermarkets, got free yoga classes, ok gym. Apartment well designed and quite clean.. Minus points - dimly lighted. For 1 week stay, only cleaned once. No place to dry clothes. There is a kitchen for cooking but no salt no pepper no oil.
Hello Yan, Thank you so much for your feedback! Our rooms are equipped with a wasching machine with drying functions. I am sorry if we did not communicate it properly or guide you to use it :( Also, there should have been pepper and salt in the room (we do not offer oil in our welcome kits), so I will talk with Housekeeping so we make sure everything is refilled properly before every arrival! We usually offer a weekly clean; however, for your next stay, feel free to let us know if you want an extra one and we will arrange it for you! Thanks again for your time and for visiting us. Have a nice day :) Laura and the #Wunderteam
Finally, a hotel for short or extended stay with a dishwasher, and washing machine with dryer!
Hey Paul! Well, it's about time, right? We're thrilled to be the answer to your dishwashing and laundry prayers! Say goodbye to hand-washing and laundromat adventures – our well-equipped rooms are here to make your stay as convenient as can be. Welcome to the era of clean dishes and fresh laundry, all under one roof! Cheers from Munich, Júlia & the Wunderlocke Team #wunderlicious
Cozy & warm place , with equip cooking utensils very suitable for family like us , definite enuf spacing for 4 adults , location is very near to subway , best choice if go to Munich
Hey Yee, thanks a lot for reviewing us. We are really excited to hear that you felt cosy in our WunderLocke, appreciated the equipment and the space and was also able to enjoy the time with your family :) it's also cool that you liked the location and had a chance to see the beauty of Munich <3 Until the next time, Daria & Team #wunderlicious
A beautiful hotel with many facilities. I really appreciated the fully fitted kitchen and washing machine in my room! Staff are so lovely too.
Hello dear Kat, hope you are doing great, thank you for writing us a review, is very important to us to know how was your experience. We are very happy to read that you liked the hotel and the facilities we have, the equipment in the apartment and our amazing staff! We hope to see you again soon :) We wish you all the best from Munich. Giulia and the team #wunderlicious
Very nice hotel, can definitely recommend.
Hey Elias, thanks a lot for your review, it's lovely to see that you enjoyed your experience in our WunderLocke and found our hotel really nice<3 Cheers from Munich, Daria & Team #wunderlicious
Room was really spacious and felt like our own home than a hotel. Location was highly convenient being a few mins away from the underground train. Staff was really friendly too and greeted us warmly upon check in. Would definitely come back again
Hey dear Johnathon, thanks a lot for this lovely feedback. It's much appreciated. We are really excited to see that you found the room spacious and felt like at home, that's exactly what we are aiming for. Cool that the location was convenient for you and our team was so welcoming <3 See you back soon! Cheers, Daria & Team #wunderlicious
Bed is very uncomfortable. But everything else is modern, sleek and simple. The bathroom needs improvement. Water tend to flow out after shower. This room is value for money.
Hey Bee, thanks a lot for your review. It's great to see that you liked the modern and simple room design :) We are sorry to see that you met some inconveniences during your stay like uncomfortable bed and shower issue. We will look into this and check the room you stayed in to see how we can improve it. Best wishes, Daria and Team #wunderlicious
Our stay at Wunderlocke was excellent. Cleanliness of the room was great & staff are friendly and approachable. Housekeeping staff were of great help too. The train station is also very nearby & supermarket is just a 5-10 minutes walk away. Highly recommend! :)
Hey there, thanks a lot for your time to provide us with the feedback. We are happy to hear that you had so enjoyable experience in our WunderLocke <3 It's really important for us to hear that the cleanliness was on the high level and that our reception and housekeeping teams were helpful and welcoming as we are working hard on it every day! It's also cool that the location was convenient for you and you could easily find your way around. See you back soon :) Cheers, Daria and Team #wunderlicious
My family and I thoroughly enjoyed our stay here at Wunderlocke. We likes the facilities, amenities and the fact that our room was clean when we entered. What stood out were the staff. They were extremely helpful and understanding. I would definitely be back here whenever I am back in Munich!
Hello dear You, hope you are doing great, thank you for writing us a review, is very important to us to know how was your experience. We are very happy to read that you and your family enjoyed the stay, the facilities, the cleanliness and the staff was helpful. We would love to have you all back! We wish you all the best from Munich. Giulia and the team #wunderlicious
The Wunderlocke was our home away from home for 11 days. It was awesome. The front desk staff helped with anything that we needed. The young lady at the bar was a pleasure to talk to and she helped with local recommendations on things to do. Only negative thing at all I can say had nothing to do with the place or the restaurant which is also a 5/5 is has to do with a employee. The male bartender at nights is pushy and rude. and talks negatively about customers who he thinks cant speak German.
Hello dear Tyler, hope you are doing great, thank you for writing us a review, is very important to us to know how was your experience. We are very happy to read that you stayed with us for 11 days and that you liked, that our staff could help you with everything and that you have a great time. We apologize for the employee in the bar and we will pass the feedback to the managers. We wish you all the best from Munich. Giulia and the team #wunderlicious
Great stay in a spacious room. Recommended.
Hello dear Elias, We are happy that you enjoyed your trip at Wunderlocke. We love our unique Locke design and are very proud of the rooms. Great, that you enjoyed them as well. Can't wait for to see you again! Best wishes from Munich, Julied & Team #wunderlicious
Bad attitudes from staff
Hello dear Hok, hope you are doing great, thank you for writing us a review, is very important to us to know how was your experience. I´m very very sorry to read that the staff had a bad attitude with you, unfortunately I can´t find your booking in our system, your booking was cancelled because you didn´t came. Please let us know what happend, so we can try to help you and make sure that this will not happen again :) We wish you all the best from Munich. Giulia and the team #wunderlicious
We had a great time at this property. The location was perfect for exploring the area and the staff were very helpful. The facilities were excellent, especially the amenities provided in the room. The room size was spacious and we had a good night's sleep. However, there were some minor issues with cleanliness that could be improved. Overall, it was a great value for the money and we would recommend this property to others.
Hi Cihan! Thanks a lot for your review, we really appreciate it. It's super nice to hear that you had great experience with us in WunderLocke, liked our location and the neighbourhood, and our team was welcoming :) It's also nice that you liked the equipment in the room and had a good sleep. We are sorry to hear about the cleanliness, but we will definitely check on it to improve in this area! See you back soon <3 Daria & Team #wunderlicious
Everything was very good.
Hey Viachaslau! Thanks a lot for taking your time to give us the review. We are glad to hear that we were able to provide you with a nice experience in our WunderLocke :) All the best from Munich, Daria & Team #wunderlicious
WunderLocke's listing on most websites was underwhelming, and we didn't really know what to expect from it, but as value conscious travelers looking for a place to stay with a kitchenette, this seemed like a good option. Now that we're here we can confidently say it's the best option, and probably beats a lot of full service hotels for value too! The room is beautifully designed and fits so many practical necessities into a small space. Every single bit of the room looks like it was carefully selected and is very clean and high quality. I don't think I'll ever stay anywhere else in Munich!
Located 10 min from metro, easy access to main central area. room a bit small but it has everything you need. love the co-working space.
Hello dear Lee, hope you are doing great, thank you for writing us a review, is very important to us to know how was your experience. Very happy to read that you liked the location, the apartment and the equipment inside :) We wish you all the best from Munich. Giulia and the team #wunderlicious
We had a problem with the Agoda reservation. We had booked a Locke Suite (28 m2) but the hotel had us in a City Suite (20 m2). We also had an issue with the tv (lots of things depend on the tv at Wunder Locke). Diogo at the front desk took care of us and got everything fixed. We’re very happy with the room. Nice to have a dishwasher and washing machine! Skip the City suite and go for the Locke Suite if there are 2 people traveling. Yoga classes several days per week. I would stay again.
Hello dear Jon, hope you are doing great, thank you for writing us a review, is very important to us to know how was your experience. We are sorry that you had a issue with the room that you booked and the TV, but we are happy that Diogo could help you, he is very nice and is always happy to help everyone. We are happy that you liked to have a dishwasher and a washing machine in the room and the yoga classes available for guests and that you would like to stay again! Wish you all the best from Munich. Giulia and the team #wunderlicious
The air conditioning was not working in one of the rooms, I reported it to the reception, but they said maintenance is not available on Sunday. The weather was nice outside if I open the window without using A/C, however there’s constructions infront of the hotel and it was too noisy early morning. How come 4 star hotel doesn’t have a 24 hours maintenance ?
Hi Ali, Thank you for your feedback and for staying with us. We're sorry to hear about the issues you experienced during your stay. We apologize for the inconvenience caused by the air conditioning malfunction in one of the rooms. Our maintenance team is available during weekdays, and we regret that they were not available on Sunday to address the issue promptly. We understand the importance of having a comfortable environment for our guests and we apologize for the noise disturbance caused by the nearby construction. We appreciate your feedback regarding the availability of 24-hour maintenance. We will certainly take this into consideration as we continuously strive to improve our services. Thank you for bringing these concerns to our attention, and we apologize for any inconvenience caused. We hope that you were still able to enjoy your time with us and we would welcome the opportunity to provide you with a more enjoyable experience in the future. Desi & team #wunderlicous
Room not ready at 3 p.m. for check-in. No cleaning seems to be normal, lot of cigarette smoke at the entrance. But: Nice staff, good location, good money/value ratio.
Hi dear Mike! Thanks a lot for your review. It's amazing to hear that you liked our team and enjoyed the Obersendling area <3 Not sure what you mean by the rooms not ready at 3pm for check-in, as our check-in time is 4pm. Usually we try to accommodate our guests when they arrive, if we have the rooms ready earlier, but sometimes it's not possible in the busy weeks like the past ones :) We have cleaning normally after 7 nights due to us being an aparthotel and due to sustainability reasons, but you can always ask for some additional stuff if needed at the reception. See you next time with us in WunderLocke, Daria & Team #wunderlicious
Nice studio stay in Munich and if you are driving can park at the nearest car park (Park & Ride), with 1.50euro for 24 hours.
Hey hey Kheng! Thanks a lot for your feedback, we are glad to see that you had great stay with us in Munich and found so nice car parking option, but around our WunderLocke you can also park for free or use our parking house next time :) Best regards, Daria & Team #wunderlicious
We traveled as a family with young children, everything was just as advertised, clean and modern. We liked the overall design of the hotel and it's premises although some of the things were clearly design over function. We missed the opportunity of breakfast included with the rooms which we solved by going to nearby bakeries for fresh bread in the morning. The location is great with restaurants, stores and underground nearby. Definitely recommend.
Hey Sergej, Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed the clean and modern design of our hotel and its facilities, and that the location worked well for your family. We apologize for any inconvenience regarding the breakfast and appreciate your feedback on this matter. We always strive to provide our guests with the best possible experience, and we hope to have the pleasure of hosting you again in the future. Let us know if there's anything else we can do to improve your stay next time. Greetings from Munich and all the best! Desi & Team #wunderlicious
the family room was very well equipped with all necessary household items, room clean and very well finished. The upper floor of the duplex room is not suitable for those with back problems, the ceiling height of the upper floor is 1 meter at most, you have yo lean to reach the bed.
Hey Ismail, Thank you for your feedback. We're glad to hear that you found the family room well equipped and clean. However, we're sorry to hear that the upper floor of the mezzanine apartment wasn't suitable for you. We understand that the low ceiling height can be inconvenient, especially for those with back problems. For your next visit we would definitely recommend a Two Bedroom Suite. It has two separate bedrooms with a regular ceiling height. We appreciate your feedback, and thank you for choosing to stay with us. We hope to see you again soon! Desi & Team #wunderlicious
this place is nice and cozy and the staff is very friendly and helpful. Best that i was there when they opened not long. near metro train station within walking distance.
Hey Chee, Thanks for sharing your positive experience with us! It's great to hear that you found the place nice and cozy, and that the staff was friendly and helpful. Being close to a metro station within walking distance is definitely a plus. It's also great that you had the opportunity to stay there shortly after they opened. Thanks for taking the time to leave your feedback! Desi & the team #wunderlicious
The price is unbelievably good for what it is. However, there were a few minor things which if they were addressed would have been better. For one, there was no ventilation in the bathroom so the walls and doors were covered in condensation, making everything damp after even a short shower. Also, the air conditioner or machine above the bed would make terribly loud noises through the night sporadically which would wake us up. Otherwise the staff were fantastic. They showed us where everything was and went out of their way to help. During our stay my suitcase broke and I had to buy a new one. The staff were kind enough to dispose of my old one. The room was clean and had a great feel. The U train was nearby and easy to walk to which made travel to the centre of the city simple and relatively easy to navigate. The only hesitation I would have in recommending this place to a friend or staying again is the loud noises at night.
Hey Ellen, Thanks so much for taking the time to write a review for us! We are sorry to hear about the lack of bathroom ventilation and the loud noises from the air conditioning, which definitely can be frustrating. Rest assured that we will have this checked by our maintenance team. We are glad to hear that the staff were fantastic and helpful during your stay. It's always great to have friendly and attentive service when you're away from home. We're also happy to hear that you enjoyed the price point and the convenience of the location. We would love to have you back in the future! All the best, Desi & the team #wunderlicious
2 minutes walk to subway station. WunderLocke had everything you need for your stay...Hot shower with great pressure, Washer, Dishwasher, safe, hair dryer, great design and use of space, fast internet, Co-working space, gym, yoga room, sauna and outdoor pool ( closed in March ). Highly recommend !
Hi dear Ann! Thanks for this rating you gave us and such a great review. Extremely happy to hear you liked your stay so much and had an opportunity to use all the facilities we provide in the rooms :) Our swimming pool is actually opened throughout the year as it's heated but as its not that popular in this time of the year, we open it upon the request due to energy saving. Sorry that you weren't informed about that and didn't have a chance to enjoy it, but maybe next time <3 Cheers from Munich, Daria & Team #wunderlicious
Near public transport
Hi Nichanun, Thank you for taking the time to provide us with feedback. We are happy to hear that you have enjoyed your stay with us and look forward to hopefully be able to host you again in the future! All the best for 2023! Desi & the team #wunderlicious
The property looks nice from the outside. The staff were nice and helpful. However, the bedding and the bathroom need a lot of improvements. The bedding was so old as if we slept on the floor. The bathroom had no air circulation at all.
Dear Arwadi, thanks so much for your review. We are sorry to hear that you didn't like the beds, we opened on the 11th of April 22, hence they should be quiet new. :) Nevertheless, we are more than happy to find a different room categorie next time you decide to stay with us. We are super happy that you really like our looks. All the very best Paul & Team #Wunderlicious
very modern aesthetic and pretty
Dear Yeoh, this sound lovely, we are happy that you liked it with us. <3 All the very best from Munich to Singapor. All the best Paul & Team #Wunderlicious
A pretty new property with easy accessibility. Train station is about 3mins walk away and supermarket is about 5mins walk. A couple of cafes/restaurants are also nearby, which serve pretty good food. Although there are construction around, i did not experience much construction noises during my stay there. Staffs were friendly and quick to assist. A great apartment to stay in!
Hey there Kok, this sound awesome, we are happy that you liked it with us <3 Furthermore, we hope and are certain that you had a good couple of days in Munich. All the best to Singapore Paul & Team #Wunderlicious
All you need to travel and stay it an appartment, icluding the soap for dishwashing and so on. Clean and very quiet.
Hey Emanuel, thanks for reviewing us :) We are happy you liked it with us. All the best to Switzerland Paul & Team #Wunderlicious
We stayed in an apartment. It was clean and comfortable. Lots of facilities but we did not make use of them. Location is far from Munich city centre but we knew that already. Prices are correspondingly cheaper than places in the city centre. Quite convenient to get Uber. Also, one bedroom light was not working. But not too major.
Hey there Sophia, thanks for the feedback and we are happy that you liked it with us. All the very best from Munich Paul & Team #Wunderlicious
reasonable price, nice place to stay!
Dear Blven, thanks for the feedback and we are happy you liked it with us. All the best from Munich Paul & Team #Wunderlicious
reasonable price, nice place to stay!
Dear Blven, thanks for the feedback and we are happy you liked it with us. All the best from Munich Paul & Team #Wunderlicious
reasonable price, nice place to stay!
Dear Blven, thanks for the feedback and we are happy you liked it with us. All the best from Munich Paul & Team #Wunderlicious
at first it seems like u are in a construction zone. However, once u got in the hotel is very pretty. It is very clean and well designed. we took the Mezzanine Studio - Two Beds room. the celling on the upper floor is very low so it is not suitable for old people. The beds are large and very comfy. Room cleaning is only once a weak. Over all was great experience and pretty cheap for the time we visited it (during Oktoberfest)
Dear Daniel and hello to Israel, thanks for the great feedback and we hope you enjoyed your Munich, Oktoberfest and WunderLocke experience. All the best Paul & Team #Wunderlicious
Location: about 20 mins from city centre. Quiet area (but safe) and not much to eat around the area. Room: they don’t do room service daily. (They do it every 7 days). There’s good hair dryer, washing machine, iron etc. they dont provide washing powder. Service: it was initially not so good as some staff’s english is not as fluent but they managed to solve some issues at the end. Hotel: design is good, beds & pillows are super comfy. (Not the flat pillows.) highly recommended if you want good beds. Food at hotel: breakfast spread is so so and cost 19 euros. Not recommended. Restaurant (Farmhouse) serves pretty decent dinner! Try the hazelnut ice cream.
Dear Yan, thanks for the Feedback and we are happy that you like the over all experience. We are very proud of the team, speaking so many different languages and being from a lot of different places. We will forward you feedback, to our restaurant partner. Lovely that you recommended even a dish :) All the best Paul & Team #Wunderlicious
Comfi bed, shower with soaps, washing machine, dish washer, fridge, wi-fi, tv, air conditioning...
Salut Xavier, thanks a lot for reviewing us and we are glad that you liked your stay :) We would love to have you back with us soon. All the best Paul & Team #Wunderlicious
Room cleaning is offer if you are staying more than 7 nights.
Lieber Boddu, wir freuen uns über Deine Bewertung. Vielen Dank. Bis hoffentlich bald :) Beste Grüße Paul & Team #Wunderlicious
very professional hotel and great things fits in small room
Dear Satvinder, thanks so much for your lovely review :) We would love it to have you back once you are in Munich again. Best Paul & Team #Wunderlicious
The room is clean and fully equipped. It is a valuable and ideal choice for a long stay. However, though it is just 3 stations from the Munich HBF, the train to this station is infrequent and the grocery stores nearby closed at 8pm. So if you return to the hotel late, it will be hard to find direct transportation and not possible to refill daily amenities.
應有盡有,覺得住一個月也不成問題👍🏻👍🏻
By "Hardware" , I refer to the physical and tangible properties which is nicely decorated. It is in a hip and relaxing style. The interior is clean. By "software" , I refer to the quality of staff. I had several not so friendly during my 4day3night stays. 1. I have reserved advance paid parking (cost €10 /night). But they only have limited supply of the parking entrance card. If you need to go pick up your car, you have to go to reception and get the card. Once you parked and back to hotel , you gotta return them. The morning I requested the access card , the staff asked me what time I will return card. I replied I will return in the evening . She is shocked and asked me why...I m equally shocked that the hotel staff will question my travel schedule and kinda like limit my time by using the car park 2. The staff on the rooftop bar missed our order on pizza. We waited like over 40min. When we asked them, they said they mixed up our order with another client and just started to make it after 40min. And they didn't see this as their problem and just casually saying it is the problem of the system. We were both "???" 3. During my 4day3jight stay, I just went down to the reception two times to ask for tea bags and bathing towel. There is a male staff who looks like security guard always staring at me without any smile . I felt so uncomfortable . My genuine feedback is to reinforce their client service training
Dear HO, First of all, thank you for the detailed review and for the heads up. I find the comparison with the software/hardware very clear and helpful. Only by knowing your opinions we can improve our services, so thank you again for it! I want to apologize about the issues you experienced during your stay and mostly about our service during it. We are currently working on the parking situation as we know it can be unpractical and problematic if we have a higher occupancy. Apart from this and regarding your Housekeeping requests, it should have been addressed faster and better. I am very sorry about it. Regarding the Rooftop bar experience, I will forward it to their team as we are not in charge of their Management directly. Either way, I am sorry that it happened! We hope you visit us again and see our growth and hard work towards improving ourselves! Thank you again for your time and review. Best regards, Laura Lucena - Head Host
“Great for young people going to Oktoberfest ”
The hotel was packed with people going to Oktoberfest. Very festive atmosphere. A bit far from the town center, but close as we could get to Oktoberfest in short notice, my one down note is that the hallways are gross. Need new carpet and paint. Staff were great!