クチコミ 528 件の総評
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クチコミ 528 件の総評
Location is good. They will charge you $25 to store your luggage for 5 hours. They were unable to get us a late checkout ( we were happy to pay for it) For two or more travelers taking an Uber is the same cost as the train.
Hotel was inexpensive for Vancouver. Facilities are showing their age a little. Clean, very comfortable, not luxury but perfect for a few nights.
Good location, near airport. Big space and claen.
Stayed one night for transit to YVR, got it as a good deal. worked as expected.
Perfect place for a YVR layover. Will stay again.
Can hear planes all the time bit noisy but location is good
We’ll stay there again
Fantastic!
The view is super nice
memorable stay, room was fantastic and the staff are great
The footbridge directly link to the subway station, just three stops away from the airport. Super convenient. Very good for transition at YVR
Convenient overnight stay near the airport. Friendly staff even helped me weigh my luggage. Would stay again.
The hotel is good, however the staff is kind of rude. We requested side by side but what they provide us is not opposite but is literally side by side but the door is a small distance away. The carpark is far.
Older style accommodations, check in staff great, but the casino staff were not very good, particularly at the noodle house.
It was a comfortable stay in the gem location which is quite, nice and clean.
Minor injuries by tree grates that are not flush to ground (tripping hazards) hotel stay was comfortable and staff were pleasant and helpful
It’s close to the airport so great for an early flight but there is no shuttle. Be prepared for airplane noise or skytrain noise. The beds are old and squishy but the staff was great.
Nice clean room and convenient right on Sky Train. However, doors and walls are paper thin which made it hard to sleep. Also, the added resort fee is an annoyance - why not include in the room price???
I had a late flight that got me in too late to catch the ferry. It was a super easy, short connection on the Skytrain from YVR. My room was clean and the staff were friendly... I would definitely stay again.
Great place!
Great location and room was perfect
I like the river rock! Comfty beds! Nice pool. Staff are okay. Not super helpful at the front desk and currently under renovation so not a lot of food options ATM. Overall lovely stay and sky train is so conveniemr
old sagging bed and couch. Back ache each night
Check in was slow, only 1 person on the desk at 8 pm.Was advised there would be staff at reception at 3 .30 am when we would check out and get a taxi for the airport. That was not the case.no one was on duty. The place is very dated.Carpets are tired as is the decor.the rooms were spacious enough, but did not have 1 usb port- another clear sign it needs an update. The shower bath combo had the old nylon shower curtain , a real throw back.we had asked for walk in showers due to an elderly traveller, and knee issues for the 2nd room I had booked, and got neither, nor was i advised they couldn't accommodate our requests when I made the booking via Agoda.Find another hotel near the airport.
Everything was ok, soundproofing and service needs to improve. Everything is expensive in Vancouver, include the meal in the hotel. The quality and of the room need to be upgraded.
Best for Indian and Pakistani food available
A lot of staff really couldn’t be bothered to help. No laundry facilities for travellers. Room was average but, you pay for what you get.
We had a great stay here! Plenty of amenities, places to eat, and things to do. The casino was great also! Parking signage could be a bit better to self park, but that was the only confusing thing to find. Everything else was wonderful!
Nice, clean, convenientloacation
I’ll definitely be back to enjoy this resort. My teens loved it. There’s a cool water slide, nice and clean fitness center, spa and work a night market that is walking distance from the hotel. My family and I came last year, we’re back again this year and plan to make it a tradition to come back to this resort each summer.
The location is close to the airport and the sky train station. It’s a convenient place to go shopping and eating. The room is clean with necessary facilities.
The hotel is clean and feels relatively new, with good facilities and a very convenient location (right next to Bridgeport stn).
Was the perfect location for us and overall very nice experience. The slide in the pool was open which was a plus!
The exchanges with the staff was one of my worst experiences ever. Everyone was extremely short and acted as if you were bothering them. They even brushed me off like I wasn’t even a person. I believe it was enough for most peoples vacation to be ruined.
super friendly staff, room was clean and had a hair dryer, they gave us a very nice pet bed for our dog, I was so happy to find a pet friendly hotel! only minor issue was the fridge didn't keep our drinks or snacks cold. everything else about the stay was awesome, and room service was great too.
Check in/out was speedy and simple. Staff was extremely helpful and nice. Will definitely be back!
We had a suite with a river view. Very clean hotel and casino. Hotel room was nicely outfitted and appears mix of modern and traditional. Staff was friendly. The only complaint is the bathrooms are inside the casino floor which makes the extra step of checking ID to use a hassle.
We booked with this hotel for a few times, but all were cancelled for some reason. Last night was our first time and found it is very nice place. We like it well prepared in the room for coffee, tea, fridge and a safe. The bathroom is big and 2 safely bars in the bath tub. Water was strong coming down from the shower head. Nice big bath towels. The king bed was not very hard and must be rotating all the time because no 2 hollow body shapes on the mattress. Over all it was very good to bad only stayed for one night
The Staff were very helpful Upgraded my room to a Suite Stored my luggage for the day until my Flight Connected to SkyTrain
Nice place location
Nice staying
Very convenient location - connected to Bridgeport Station, just a couple of stops from the airport. Well appointed room. Modern & quiet. Only negative was being charged a resort fee on check in.
This resort hotel does not have many choices for eating and entertainment. Room was clean and quiet. I was asked to pay the extra resort fee $71 for 3 nights stay when I checked out although I did not use the swimming pool and gym. Staff was not quite friendly when I asked about the resort fees that I did not expect to pay. Convenient location to the airport is the only selling point.
Great place for visiting the Richmond area.
Rooms are a little dated, ni on light control panel at the bed or even outlets. But the room is big and comfy, just across the street from the casino/pool/gym/restaurants. There are not many restaurants in the casino. Terrific location right at Bridgeport for easy skyrail access.
good locatkon and nice front desk staffs but rooms were not clean at all
We stayed 2 nights. Convenient location for taking the train, bus or cab to downtown town, better than staying in town no place for parking. Many food options at casino
From booking with Agoda I understood it would be $11 CAD but in fact I paid almost $18. They also made me sign a $9.00 bill for milk I requested ion the morning to have with my tea. This was subsequently waived when I complained at check out. The bed is great, the room was lovely, totally silent, and so handy for Skytrain when arriving on an evening flight from Bali. But there was nowhere to have a drink other than in the casino, the lounge/restaurant was closed at 9:00 and did not appeal to my taste anyway. The Fairmont provides a far nicer sitting area and decor.
The location is very convenient and the hotel’s facilities are good.
“Great for richmond”
Wonderful stay every time we visit from the US.