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クチコミ 421 件の総評
We have enjoyed our stay at Hilton. Our room was very clean and the room service did great job. The staff was very helpful and friendly. Everyone spoken very good English. Breakfast was amazing. The food was delicious and number of items available was great. The Danube river views are beautiful and nearby bike paths offer excellent experience (there is a bike rental service in the hotel). I definitely recommend the hotel.
everything is great
Stayed here during winter for a week. Great location and had a wonderful experience. Will definitely stay here again when visiting Vienna next time.
Excellent location. Good room size. Restaurant under renovation.
We take shower daily, with all the other hotel we stayed throughout our Europe Trip in 3 or 4 stars hotel, there is no hot water supply issue. My children wanted to take shower daily but end up give up, in 1st the shower head was damaged which all water is like a water fountain splashing around, then hot water is not supply in consistently, sometime have hot water for 1 or 2 seconds then come out with freezing cold water again. Totally unacceptable. Furthermore, their housekeeping is bad, totally never clean the room properly, children dropped the soup on the floor, we covered with used towel to prevent smells, next day housekeeper totally never clean it, just remove the towel and still can see the left over food on the carpet. All traveller to avoid this hotel, can get other hotel with better service i believe in Vienna.
Loved our stay here 💖 they are upgrading the rooms will be amazing when finished
The Reception person called ‘Jasmine ’ is usually has a long face. very bad services !
Nice & spacious bedroom with comfortable beds and nice river view. Very good breakfast.
Highlight was the jacuzzi but it’s a little small for such a big hotel. Location is far from Vienna city centre
Good stuff and rooms are very big and clean
Near to the airport. Hotel receptionist are very kind. Clean and cozy. But subway station a little bit far. Breakfast cafe have a beautiful scenery
Must. Amazing river view. Great food. Good location though nota centre of city but not far off, neat to Benube tower, UNO. Overall very satisfied.
Perfect but AC not good in summer times
Just an ordinary hotel full of corporate people on a seminar.
Good
Friendly staff
Stayed for 4 nights. Not happy with the sauna-only 60° Jacuzzi not working ???? But generally was OK. Staff is good. Cleaning ok. Location 20min by subway. We have had a good time.
Good brekfast and service on reception.
nice
Big room
Room is big
Room is spacious
a bit far from any market or eating options.rest is ok.
Trainee lady receptionist very slow and difficult to understand and not cooperative.. Very poor check out with another lady which she kept us for more than 45 minutes discussing for late check out fee lastly she charged my card 4 times and i have to email the hotel to refund the deducted amount and still waiting their refund...am going to loose some extra money because of the currency's difference deducted by the bank...they charge my card for the parking 2 times 44 euro... Am sure that this hotel is one of the worst hotels i had ever been in ...
Clean hotel. Nice staff. Carmen in the kitchen is very sociable and helpful ..excellent breafast Nice swimming pool Nice terrace They have a storage room which we used while waiting for our river cruise There's a shopping mall nrar to the hotel .. The only drawback is that if you return late at night the road from the metro to hotel is a bit lonely ...you feels the dark
All is good. No need for explain. Espicially breakfast.
When you chose the location close to the Danube, you are de facto a bit far from the city center. But it’s one of the few chances to stay on the Danube. The hotel is clean, well managed. The key noticeable points are: - no free WiFi ! The face that we still have to pay for WiFi in 2019 in a Hilton hotel ! - not a single person to welcome you at the entrance, or a bell-boy or person taking the baggage, most of the day - the management of people certain rich countries who have all rights, such as using the jacuzzi with their clothes., shouting and disturbing the other clients.
Great hotel with great facilities. Staff at the hotel are realy friendly, and help full. Is a little way out, but the subway is a 5 min walk and 15 min ride to the centre. Metro staion has a reasonable shopping centre next door. Also a little supermarket across the road from the hotel.
The service by the staff was excellent. Their friendly staff were ever ready to guide us and answer to our queries regarding direction and things to do in Vienna. I would like to thank Sibbir who helped us with understanding our train tickets better as it was in German. The hotel is less than 10 mins walk from Stadion station.
Was good for my business trip. Big room, very nice breakfast and restaurant next to the water. To bad the wifi in the room is not free so be aware, only free wifi in the lobby and restaurant. Really a shame though...
The last 2 times I’ve been through, the lobby is overrun with Chinese tourists.
The location was more than expected. We enjoyed the location on the river and the ease of getting around Vienna to see the sights. The restarant was excellent and the service was top notch. The only thing that would have made the trip better would have been warm weather to sit outside and have a drink. I will stay here over and over again.
Breakfast was wonderful
We stayed at this hotel during 3rd week of December. Decent sized room with great views of River Danube. Excellent breakfast, plenty of choices and you can order freshly made eggs of your choice from the kitchen, just ask the staff. Stadion station is approx. 5-10 minutes walk and there is a budget supermarket 'Penny' along the way. There was an issue between Agoda and Hilton in relation to number of guests and I think Hilton reservation staff could have been more flexible in resolving that issue. I ended up in running around reaching out to Agoda and their partner Booking.com and Hilton numerous times in order to resolve the issue which was very stressful. Overall, our stay was comfortable.
I checked into the Executive Floor but the front desk staff didn't inform me about my entitlement to the Executive Floor for continental breakfast each morning. I ended up spending 120 Euro on room service breakfast over a few days. In addition, their housekeeping staff mistaken took away my younger daughter's blanket by mistake when the changed the sheets. The blanket wasn't much but has sentimental value for her. When I sought help from the front desk, their attitude was that there wasn't much they could do except dropping a message to housekeeping to follow up with their laundry vendor. They denied they were able to find anything but asked me if I would leave my credit card details for charging the delivery to my home address in case they would find it in the future. I told the staff how ridiculous that sounded: why would I be the one to pay when their staff were the ones who took it away from us without our consent?
Pay extra for waterfront room only if you can agree , that you will be on a higher floor. For 1st and 2nd is only waste of money. We were near to the reception, so there were a lot of noise even during the night.
Nice view to the Daube river, spacious room for 3 adults, clean and comfortable. quick check-in/out. helpful staff. 5 mins walk to supermarket & 10 mins walk to shopping mall. Around 5-8 mins to train station, quiet at night but we have never felt unsafe. Good value for money.
very nice, the staff, the location of the hotel, the facilities are just great.
€10 per day to connect to WiFi in your room ????? In 2018? €26 per person for breakfast ??? After you had a terrible dinner ? I don’t think so! Location in the middle of nowhere. Very disappointed indeed. The room was booked for 2 adults and a 6 year old but they only bothered to make a double bed despite having an additional sofa in the room. So we all had to sleep in one bed .... all this for €109 - no value for money received at all
Nothing
Pros: good hotel, nice facilities and food. Very helpful and friendly staff. Great stay! Cons: hard to think of any.. Too far to walk to downtown possibly but you'll get a nice location next to the Danube instead. That's it really! My first go to address when we return next time
great river view/location. great breakfast. food in d restaurant a bit pricey but deklicious.
Stayed 3 nights for a conference. Arrived circa 8pm . Waited some 20 mins to check in. There were 3 staff on duty, but each person was extremely slow - unclear why. Went down to get dinner and was seated in a table of 4 places. Another waitress rushed up and said "why are you sitting this table on your own?" Clearly she preferred to me leave so they could give my table to a larger group so I left, what a horrible experience. Rest of the stay was adequate until the last day. I got up early to prepare for my presentation at the conference - my staff were sending additional material overnight by email - to find the internet in the hotel not working. I rang up about it and they said "its just you, nobody else has complained". So I rebooted etc rang back 30 min later - now they admit its not working. Doesnt work for some hours so I had to check out just to finish my work. They were very rude to me while checking out. Will not stay again. Location not enough to overcome staff.
The hotel is not in the city centre, but it's location on the edge of the Danube river makes up for that. We caught taxis a couple of times and paid between 15-20 euro per trip. The food, especially breakfast was amongst the best either my wife or I have had. The staff were super friendly and did everything to make sure our stay would be remembered. I would stay there again in a heart beat.
Excellent hotel - looking forward to be here during summer time. Place is clean and value for money. staff is very friendly and helpful to us even we only speak English, Hilton Vienna Danube Waterfront will be our first choice next trip here. wish to stay longer next trip here
It was a nice hotel, we loved the water front area overlooking the Danube. Very scenic and relaxing. Good breakfast with a variety of choices. Overall we enjoyed our stay.
Great place to stay a few days. Staff is very friendly.
30 minutes unpleasant delay on reception by check in.
Great hotel. Not a complain.
“Comfortable & spacious with excellent dining”
We booked with Hilton Vienna Waterfront hotel after a health incident while on holiday. The stay was just what we needed after several fraught days. Check in was quick and easy. The room was quiet and spacious. We enjoyed a relaxing drink on the waterfront filled by a truly delicious meal in the restaurant. After a great night’s sleep we were able to rejoin our river cruise quite easily.