クチコミ 411 件の総評
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クチコミ 411 件の総評
We loved our stay at the Anchorage. From the minute we checked in we felt relaxed with a sparkling wine on arrival - such a lovely welcome. The room was great with beautiful bathroom products and a yummy chocolates on the best side tables. The pool was excellent- our daughter loved it didn’t want to leave. The breakfast was excellent - one of the best hotel breakfasts I have ever had. Our only regret was not staying more than one night.
Dear Fleur, Thank you for sharing your wonderful review! We're thrilled to hear that you loved your stay at The Anchorage. Providing excellent service and creating a relaxing atmosphere for our guests is our top priority, and we're delighted that you felt welcomed from the moment you checked in with the sparkling wine greeting. It's fantastic to hear that you enjoyed your room, complete with beautiful bathroom products and yummy chocolates on the side tables. We're glad that the pool was a hit with your daughter and that you found our breakfast to be one of the best hotel breakfasts you've ever had. We understand the feeling of not wanting to leave after such a great experience, and we hope to have the pleasure of welcoming you back for a longer stay in the future! Warm regards, The Anchorage Team
Stayed here for our wedding anniversary. Room, view, restaurant the staff and the location was perfect, didn't feel the need to go out. Totally recommend it. Definitely will return and for a longer stay.
Dear Arthur, Thank you for choosing to celebrate your wedding anniversary with us and for taking the time to share your feedback. We are absolutely delighted to hear that your stay was exceptional and that our hotel was the perfect setting for your special occasion. It brings us great joy to know that you enjoyed every aspect of your stay, from the room and view to the restaurant and our attentive staff. We strive to create memorable experiences for our guests, and we are thrilled that we could exceed your expectations. Your recommendation means the world to us, and we look forward to welcoming you back for another memorable stay, hopefully for an even longer duration. If there is anything we can do to make your next visit even more special, please do not hesitate to let us know. Warm regards, Katrina P. Front Office Duty Manager
Lovely hotel in a stunning location with very helpful staff and great facilities. Wished we could have stayed longer…….,,
Dear Paul, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay at our hotel and that our staff could contribute to making your experience memorable. We take pride in our stunning location and are glad to hear that it added to your enjoyment. It's always heartening to know that our facilities met your expectations as well. We understand the feeling of wanting to extend your stay in such a beautiful setting, and we would be delighted to welcome you back whenever you're able to return. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Safe travels, and we hope to see you again soon! Warm Regards, The Anchorage Team
We had a perfect 4 night stay. Facilities and staff were amazing from a beautiful breakfast to poolside snacks and drinks. Would definitely stay again.
Dear Carly, Good day! Thank you for taking the time to review your stay. It is wonderful to see that you enjoyed so many aspects of your time and could make use of our fantastic location and enjoyed so many hotel facilities. We hope to welcome you back soon. Kind regards, The Anchorage Team
We love returning to the anchorage, our whole family feel comfortable every time The team are always so welcoming and have the best customer service.
Loved the weekend away! Everything was amazing. The wild herring restaurant was impressive. Location was stunning!
Dear Sharon, Thank you for staying with us and for taking the time to share your recent experience during your stay. We are so delighted to hear that you have had a wonderful time at the Anchorage Resort and Spa Port Stephens and lovely to know that your dinner at the Wild Herring was truly remarkable. We look forward to welcoming you back again on your next visit. Kind regards, The Anchorage Team
Really enjoyed the environ of the Anchorage and the local beach walks. Room was nicely decorated, clean and comfortable. Sitting out on the verandah for coffee or wine and reading was relaxing - ditto for the adult pool and food service
Anchorage a beautiful venue built into the landscape on the bay capturing sun rise and sun set Food was of top standard at both restaurants and in room dining food also superb Just idyllic and serene
My husband, 20 month old and I wanted to do a small getaway for a couple of days and this place is just beautiful. The service was amazing and the staff so friendly and welcoming. It rained the whole time we were but that did not dampen our stay. The perfect Hamptons getaway. Will definitely be visiting again.
Breakfast could have a few more options however the tea and coffee service is far too slow .On the first morning we had finished breakfast by the time our tea had arrived.
Accommodation was lovely. We had the anchorage room with a view over the pool. Clean and comfortable. Tried the set menu for dinner, can't fault the food.
That is ok.
Fantastic location, awesome views from rooms and pools. Very clean rooms and a great experience. Staff very helpful and friendly
Loved our stay. Great facilities, lovely breakfast. Lovely day spa , perfect getaway
It’s very great place
Absolutely love The Anchorage. So beautiful and the rooms are divine. Feels like the Hamptons but also a gorgeous home. Will be back again!!!
Great atmosphere, room was beautiful, staff were fantastic, views were stunning and breakfast was great. Parking was easy and lots to do in the area. Didn't want to leave!
The Anchorage is a excellent place to stay at. Close to shops and golf courses. Great view from room and very friendly atmosphere. Dinner is great there. Rooms are a great size. Will come back again.
Hi . We have had experience to stay in this beautiful property. View, staff and location is perfect for relaxing timing. Thank you guys
Excellent location, next to wharf, has a beach next door which seemed like a private one with clear water. good breakfast, pool was small but did the job. will highly recommend for a romantic getaway. room was good sized and excellent view from room (anchorage room)
Felt like a relaxing holiday even with an 18 month old. Staff are lovely to chat to and service and facilities are amazing. Can’t wait to come again
At the start we stayed in a downstairs room but then changed to an upstairs room. Room was very nice, spacious and had a great view of the marina.. Good staff, excellent location, we will stay again
Lovely serene surroundings as well as superb food. Great getaway.
It was our first time staying at Anchorage and it was an amazing experience. It was such a relaxing stay, amazing food and great to reconnect as a couple. Will definitely be back.
We spent a lovely weekend at the anchorage. Great facilities and the team couldn't have been more helpful - would definitely stay again!
It is expensive, compared to most of port Stephens, but it does (mostly) deliver a first class experience. My room was lovely and if you are lucky enough to get one with the bests views (try room 321), you feel good. But still struggle a bit with the price tag. Note: Gym very small with little equipment.
The high tea next to the pool was superb
we always stay here! it is the best hotel we have ever been ( we have traveled a lot) every hotel should take notes from the Anchorage. always feel like its home away from home.
Perfect from start to finish. Friendly helpful staff and superb rooms. Restaurant was great for dinner and breakfast with a great view.
We have been to the Anchorage at Port Stephen on many occasions. Always amazing accommodation, staff, food and location.
The staff were amazing, great service clean rooms. The only downside was that the spa was unavailable to use. Otherwise great quality service
It’s our first time at the anchorage and it certainly won’t be our last. Best breakfast in NSW
Had a one night stay & we didn’t want to go back. Got complimentary breakfast aswell.
Very nice staff and an outstanding position right on the water. Breakfast was outstanding.
Service was very Limited and staff was not very helpful at all.
A relaxed waterfront resort that offers individual attention to make your stay enjoyable.
Everything was perfect! From the moment we got their till we checked out. The friendly staff, the accomodating and luxurious room. Not to mention the the food and restaurants were amazing.
We stayed there over Christmas and the hotel - pool, restaurant, location were pretty good. We only did the mistake to stay up longer than 10pm one night and had ~10 big cockroaches in our room. We left the hotel on the next day one day earlier then planned. The staff on the reception asked us for the reason and didn’t seem to be very surprised nor did they apologise or
This has been a place that we come to quite a few times because of how nice the place is and the location
With the first weekend open after COVID-19 3 month shutdown, the staff were on their game. They were attentive, professional and always had a smile and a hello for you. We booked the loft with a bath and it was decadence. The only downside was we couldn't get the heating to work properly. We should of reported it but we made do. Definitely will be returning when it's warmer.
Lovely hotel with spacious stylish rooms that reflect the coastal aspect. Cosy fire sides for winter. Outdoor pools for summer. It’s our fourth visit and try to get back each year. The Spa is first class and they have managed the pandemic restrictions very effectively without it being top of mind. Top quality restaurants and friendly staff. This visit we were lucky with a special deal, and usually there are packages available. Beautiful views. Luxurious rooms. Highly recommend.
Lovely room with very comfy king bed and nice finishes. Staff were friendly and the breakfast was amazing. Gorgeous location for that weekend getaway. Loved it. We will definitely be back.
Food was abit cold at dinner and breakfast but apart from that excellent
One of best places we have stayed
Great experience , highly recommend
Went for our anniversary and on arrival had the most beautiful wine, room and marina view to enjoy thanks to anchorage. Relaxing place to stay with nice walks and gorgeous lounge room and facilities. Delicious breakfast and staff newly opened since covid. Perfect romantic 2 night stay, thank you anchorage
During the time of Covid19, had to travel for a business meeting. The staff were amazing, very helpful.
The Anchorage never fails as the perfect location for a couples get away. It feels like such a treat each time we go and we always come back relaxed and revived. Staff are welcoming, beds are super comfy, breakfast is amazing and the views are stunning. We cant wait to come back.
We stayed here wit our one month old baby & 2 year old daughter. The staff were warm and friendly, they oriented us to the beautiful property , allowed us to come and go from breakfast when one of us had to settle a child. Our room was incredible very Hampton’s style comfy and clean. We walked straight onto a beautiful garden with ocean views & also across from a park. I was so sad when we had to leave to go home.
“良い”
Not bad
Dear Suzan, Good day! Thank you for your feedback. We're glad to hear that your experience was satisfactory. If there's anything specific you enjoyed or any areas where we can improve to make your next visit even better, please feel free to let us know. We appreciate your support and hope to welcome you back soon! Warm regards, The Anchorage Team