パトン パラゴン リゾート & スパ (Patong Paragon Resort & Spa)

Thank you so much for sharing your exceptional review. We are thrilled to hear that your stay with us exceeded your expectations. It is wonderful to know that you felt warmly welcomed upon arrival and that our reception team, especially Ms. Hasiyah and Ms. Kotchamon, made such a positive impression. We’re delighted that you enjoyed the comfort and cleanliness of your spacious room, the beautiful balcony view, and the quality of our amenities. Your kind words are truly appreciated and will be shared with our entire team as encouragement to continue providing outstanding service. We look forward to welcoming you back to Patong Paragon Resort & Spa for another memorable stay in the future.

Thank you very much for sharing your thoughtful review. We’re delighted to know that you enjoyed the beautiful view, well-maintained garden, refreshing pool, and the friendliness of our staff. It’s also great to hear that you found our location convenient for airport access. We appreciate your constructive feedback regarding the facilities and will continue working to enhance the guest experience. We hope to welcome you back again soon for another great stay.

Thank you very much for sharing your review, Jill. We greatly appreciate your time to provide us with extremely valuable feedback. Your feedback means a lot to our team. I'm truly sorry to read the issue you experience! Be assured that it's not the kind of service that we would like to offer you and I understand your dissatisfaction. We would like to address your specific concerns and make things right. Thank you for staying with us and look forward to another chance to serve you!

Thank you for sharing your detailed feedback, Vijay. We are delighted to hear that you enjoyed our prime location right on Patong Beach and appreciated the comfort and spaciousness of our deluxe pool access room. However, we are truly sorry to learn about the issues you experienced with housekeeping and the service you received when requesting basic items. This is certainly not the level of service we strive to provide. Please rest assured that your comments have been shared with our team, and we will take immediate steps to address these concerns to ensure they do not happen again. We deeply regret that this affected your experience and hope to have the opportunity to welcome you back in the future, so we can provide you with the seamless and enjoyable stay you deserve.

Thank you very much for sharing your experience from your first stay with us. We are delighted to hear that you enjoyed our convenient location, spacious and comfortable rooms, and that you would consider returning in the future. We appreciate your valuable suggestion regarding the limited space for sun loungers and the potential to expand the area near the gymnasium. Feedback like yours helps us identify opportunities for improvement, and we will certainly review this with our management team. Thank you again for your thoughtful comments, and we look forward to welcoming you back for another enjoyable stay.