ビレッジ ホテル チャンギ バイ ファー イースト ホスピタリティ (Village Hotel Changi by Far East Hospitality)

Dear Kaoru, Thank you for taking the time to share such a detailed review of your recent stay with us. We are pleased to know that you found our rooms spacious and comfortable, appreciated the convenience of the nearby amenities, and experienced the warm hospitality of our front office team. We are also glad that our complimentary airport shuttle service and self-service laundry facilities added value to your stay. At the same time, we sincerely apologize for the inconvenience you experienced regarding the airport shuttle information prior to your arrival. We understand how frustrating it must have been to wait and incur additional transportation costs due to not receiving the shuttle details in time. Your feedback is important to us, and we will review how our pre-arrival communication can be improved to ensure guests receive the necessary information promptly. We also appreciate your suggestion regarding clearer information on our booking channels and will take it into considerati

Dear Miyuki, Thank you for your exceptional review! We’re delighted to hear that you had a wonderful one‑night stay and that our friendly team made a positive impression. We apologize for the inconvenience with the bathtub plug, but we’re glad our staff could resolve it promptly. It’s lovely to know you enjoyed the rooftop pool experience—watching the airplanes and full moon truly makes it special. Thank you for your kind words, and we look forward to welcoming you back again soon! Best regards, William Charles Dorai Assistant Front Office Manager

Dear Joseph, Thank you for your wonderful review and for recommending Village Hotel Changi. We are delighted to know that you had an excellent stay and enjoyed our convenient location in Changi. It is especially pleasing to hear that you found our complimentary airport shuttle service, proximity to the Civil Service Club and Changi Village Hawker Centre, as well as our comfortable rooms and helpful staff, to be highlights of your visit. Your kind words are truly appreciated and serve as great encouragement to our team as we continue to provide memorable experiences for our guests. Thank you once again for choosing Village Hotel Changi. We look forward to welcoming you back on your next visit to Singapore. Warm regards, Thomas Tan Front Office Manager Village Hotel Changi ~ Live Like A Local 25 July 2026

Dear JAEHO, Thank you for your exceptional review and for taking the time to share such detailed feedback about your stay with us. We are truly delighted to hear that you and your family had a memorable experience and that you consider Village Hotel Changi to be among your preferred hotels. Your kind compliments on our service are deeply appreciated, and we are especially pleased to know that Amos made such a positive impression through his attentive assistance during your check-in, check-out, and shuttle arrangements. We will certainly share your kind words with him and recognize his efforts. It is also wonderful to hear that you enjoyed the atmosphere of our pool on the 8th floor, as well as the cleanliness and usability of our gym facilities on the 5th floor. We are glad that the complimentary shuttle service to Jewel Changi added convenience and value to your stay. Your generous feedback and intention to return mean a great deal to us. We sincerely look forward to welcoming you