ソフィテル ル スクリーブ パリ オペラ (Sofitel Le Scribe Paris Opéra)

Dear guest, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Sofitel Le Scribe Paris Opéra, and we truly appreciate your understanding of the challenges you faced at the beginning of your visit. We are so glad that our Guest Relation Managers were able to resolve the issues promptly and make your stay more comfortable. It’s heartwarming to hear that you appreciated the gesture of the fruit platter, wine, and flowers, and that our team, including Bilal, the concierge, and the doormen, helped create such a positive experience for you and your dog. We’re also happy that the location and our beds added to the enjoyment of your stay. We truly hope to welcome you back again in the future for another memorable stay at Sofitel Le Scribe Paris Opéra. Warm regards, Baptiste Guest Relation Manager

Dear Ridha, Thank you for sharing your feedback with us. We’re delighted that you enjoyed your stay, but we’re truly sorry that the layout of the Junior Suite Duplex did not fully meet your expectations. We understand that having the bathroom located on the upper floor may not have been ideal for you, and we sincerely appreciate your understanding. Please know that we also offer other suite categories, including single-level suites with larger spaces, which may be better suited to your needs for a future stay. We would be happy to assist you in finding the perfect accommodation should you decide to visit us again. Your comments are invaluable to us, and we remain at your disposal for any further assistance. We would love the opportunity to welcome you back and ensure an even more comfortable and tailored experience. Warm regards, Baptiste Guest Relation Manager