ホン ゴック ダイナスティ ブティック ホテル&スパ (Hong Ngoc Dynastie Boutique hotel & Spa)

Dear Naim , Thank you so much for your glowing review and for highlighting the efforts of our team—especially Flora, Steve, and Anna. They’ll be absolutely thrilled to know they made such a positive impression on your stay! It means a lot to us that you noticed the passion our team puts into their work, from attentive service to maintaining the cleanliness and comfort of our hotel. We're also delighted that you enjoyed the breakfast—we do try to offer a wide variety of fresh, delicious options, and we’ll take your comment about "overindulging" as the best kind of compliment! We’re truly honored by your recommendation and hope to welcome you back for another 5-star experience in Hanoi soon. Warmest regards,

Dear Tarun , Thank you for choosing to stay with us and for taking the time to share your feedback. We’re delighted to hear that you enjoyed our service, central location, and the comfort of our spacious suite rooms. Our team takes great pride in providing a welcoming and relaxing experience, so your kind words mean a lot to us. We also sincerely appreciate your honest feedback regarding the toiletries. We’re sorry to hear they didn’t meet your expectations, and we’ll certainly review this with our housekeeping team and consider improvements to ensure a better experience moving forward. We hope to welcome you back soon for an even more enjoyable stay. Warm regards,

Hong Ngoc Dynasty provides a comfortable and charming retreat in the heart of Hanoi’s Old Quarter. Guests consistently praise the friendly and helpful staff, clean and well-appointed rooms, and the hotel’s excellent location—perfect for exploring the city’s vibrant streets. The addition of a relaxing spa enhances the overall experience, making it a solid choice for travelers seeking a boutique hotel with both convenience and character.

Thank you for your kind feedback! We're glad you enjoyed our central location, clean facilities, and helpful, friendly staff. It’s great to hear that you found the room well-furnished and the breakfast suitable for both Asian and continental tastes. We appreciate your suggestion about adding more breakfast choices and will keep it in mind as we continue to improve. We look forward to welcoming you again!

Dear Brian Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear you enjoyed your stay in our Deluxe Suite—and yes, that little doorbell is a fun touch our guests love! It’s great to know our team made you feel welcome and helped with your tour planning. We’re also glad you appreciated the tranquil breakfast area and delicious food to start your day. Our location is indeed one of our favorite features, and we’re happy it helped you make the most of your time exploring Hanoi. We hope to welcome you back soon for another relaxing and memorable stay! Warm regards,

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the unexpected room repairs due to heavy rain. We’re glad we could offer you an upgraded room at our sister hotel and that you enjoyed the breakfast buffet and our staff’s service. We truly wish you could have experienced your original booking with us and hope to have the opportunity to welcome you back soon so you can fully enjoy everything our hotel has to offer.

Thank you for taking the time to share your feedback. We're glad to hear you appreciated the cleanliness of the room, our friendly staff, and the overall atmosphere. We’ve noted your comment about the lighting and breakfast variety — your input is valuable and helps us improve. We hope to welcome you back for an even better stay next time!

Dear Shalini Thank you very much for your review of Hong Ngoc Dynastie Boutique hotel & Spa It is delighted to learn that you loved your experience with us We look forward to welcoming you back again soon My Best Regards Ms Thuong Dao Sales Department of Hong Ngoc hotels

Thank you for your kind words! We're so glad you enjoyed our excellent location and the clean, French-style room. It’s wonderful to know we could help make your time in Hanoi special. We hope to welcome you back soon!