フェアモント コプリー プラザ (Fairmont Copley Plaza)

Thank you for your thoughts. We're disappointed to learn we were unable to impress you and sincerely value your feedback. All guest feedback is utilized to help us improve our hotel. We hope that you will consider giving us a chance to exceed your expectations in the future. Thank you again.

Thank you for sharing your impressions of your recent stay with us. We are delighted to know you enjoyed our central Back Bay location and the comfort of your guest room. While we are pleased cleanliness met your expectations, we appreciate your feedback regarding the need for refreshment, and we will be sure to share this with our team as we continually enhance our historic property. We look forward to welcoming you back for another stay at Fairmont Copley Plaza.

Thank you for sharing your feedback. We are delighted that you enjoyed our prime location and found your room comfortable and well-appointed. We sincerely apologize for the delay in responding regarding your left item, as this falls short of the attentive service we aim to provide. Please do consider emailing us again as this review doesn't provide your full name and we are unable to investigate further. Your comments have been shared with our team, and we hope to have the opportunity to welcome you back for a seamless and exceptional stay.

Thank you for being our guest, Jaclyn. We greatly value your feedback and want to assure you that all guest comments are utilized to help us improve our hotel. We thank you again for sharing your thoughts.

Thank you for your thoughtful review and for your kind words about our property and bell team, JooYeon. We're truly sorry for the delay at check-in and regret that it left you feeling anything less than welcome—this is certainly not the impression we wish to leave, and we will look into the matter further. We also apologize if any member of our team seemed less than warm, as gracious service is at the heart of what we strive to provide. Regarding the refrigerator, we do offer mini refrigerators upon request and are sorry we weren’t aware that you needed one during your stay. We hope to have the opportunity to welcome you back and provide a more seamless experience. Thank you again.

Thank you for your feedback, Sayani. We are looking forward to welcome you back in the near future.

Thank you for being our guest, Mark! It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your positive feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. It was our pleasure to have you as our guest and we hope welcome you back in the future! Thank you again.

Thank you for the kind words, Eng! We're so glad you enjoyed your stay and look forward to welcoming you back soon!

Thank you for your thoughtful feedback, Jeonga. We’re glad to hear you appreciated the location and spacious room, though we’re sorry to learn that noise affected your stay. Your comments are important to us, and we’ll certainly look into the issue. We’d love the chance to welcome you back for a more restful experience next time.

Thank you very much for taking a moment to write about your experience with us at Fairmont Copley Plaza, Tara. We are truly sorry that your experience did not fully live up to your expectations or those that we strive to provide each of our guests. We have taken note of your feedback and invite you to contact us so we may further address any concerns.

Thank you for your wonderful review, Yeo. We’re delighted to know you enjoyed your stay with us and appreciated our service, spacious rooms, and the timeless beauty of our historic lobby. We’re sorry you missed seeing Cori Copley during your visit! Cori occasionally takes well-deserved breaks, and hopefully you will be able to see her on your next visit. It would be our pleasure to welcome you back on your next trip to Boston.

Thank you for your 5-star feedback, Kristen. It puts a smile on our faces to know that your parents experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your positive recommendation for our staff and service! Our guests are our top priority and our staff is always available to help make every stay a truly world-class experience. It was our pleasure to have your parents as our guests and we hope welcome you all back in the future! Thank you again.

Thank you for being our guest, Alejandro! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!

Thank you for being our guest, Jenny! We are delighted to learn you enjoyed your overall stay at Fairmont Copley Plaza and we greatly appreciate you taking the time to leave your feedback. Please come back soon!

Thank you for being our guest, Mohammed! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza and we greatly appreciate your helpful feedback. Please come back soon!

Thank you for being our guest, Chelsea! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back to see us!

Thank you for being our guest, Mariah! We are delighted to learn you and your furry family member fully enjoyed your stay at Fairmont Copley Plaza and that they loved our pet-friendly in-room dining menu. We hope to host you all again soon!

Thank you for being our guest at Fairmont Copley Plaza and for sharing your positive feedback. We appreciate you taking the time and will be sure to share it with our management team. Thank you again. We hope to have you stay with us again soon!

Thank you for being our guest, Jungah! We are delighted to learn you enjoyed your overall stay at Fairmont Copley Plaza and we greatly appreciate you taking the time to leave your feedback. Please come back soon!