ホリデイ イン エクスプレス ロンドン ヴィクトリア バイ IHG (Holiday Inn Express London Victoria By IHG)

Dear Yun, Thank you so much for your wonderful review and for highly recommending us! We’re delighted to hear that you enjoyed the view from the 5th floor, with glimpses of Big Ben and the London Eye in the distance — it truly is a special sight. We’re also pleased that you found our location convenient, with easy walking access to Pimlico Underground Station and Victoria Coach Station. It’s great to know that you found your room clean and comfortable, and that the King size double bed met your expectations. We’re equally happy that you enjoyed our complimentary breakfast and the variety of options available, from cereals and cooked items like sausage, scrambled eggs, and bacon to yogurt, pastries, fruit, coffee, and juice. Your kind words mean a lot to our team, and we truly appreciate your recommendation. We look forward to welcoming you back on your next visit!

Dear Chi, Thank you very much for your kind review. We are delighted to hear that you enjoyed our continental breakfast and appreciated the variety of options available. It’s also wonderful to know that our staff were helpful during your stay. We’re especially glad our reception team member was able to assist your husband with an umbrella during the heavy rain — we will be sure to share your kind words with her. At the same time, we sincerely appreciate your feedback regarding the room size and the lack of seating. We understand how important comfort is, and we regret that the room layout did not fully meet your expectations. Your comments are valuable to us, and we will certainly take them into consideration as we look for ways to improve our guests’ experience. We hope to have the opportunity to welcome you again in the future.

Dear Claire, Thank you for your kind feedback. We’re delighted to hear that you enjoyed our convenient location, found our staff friendly, and had a comfortable stay. Your comments mean a lot to us, and we look forward to welcoming you back soon! Kind regards,

Dear Hillary, Thank you so much for staying with us and for sharing your kind words! We're delighted to hear that you and your son enjoyed your three-night stay, appreciated our convenient location, and found our team alert and friendly. It truly means a lot to us that you would choose to visit again — we look forward to welcoming you both back for another great stay soon!

Dear Jaspreet, Thank you for your feedback. We’re glad you found our location convenient for the train station. We appreciate your comments and will take them into consideration to improve our guests’ experience.

Dear Bruce, Thank you for sharing your feedback. We appreciate your comments regarding our location, staff, and breakfast options. We’re continuously working to improve our services, and your input helps us identify areas where we can do better. We hope to have the opportunity to provide you with an even more enjoyable experience in the future.