オクシデンタル タクシム (Occidental Taksim)

안녕하세요, 효진님. 소중한 리뷰를 남겨주셔서 감사합니다. 호텔 시설의 노후된 부분에 대해 말씀해 주셔서 감사합니다. 고객님의 편안한 투숙을 위해 지속적으로 보완 작업을 진행하고 있으며, 보다 쾌적한 환경을 제공할 수 있도록 계속해서 노력하겠습니다. 직원들의 응대와 넓고 쾌적한 객실에 만족하셨다니 기쁘게 생각합니다. 또한 호텔의 위치가 여행 중 다양한 경험을 즐기시는 데 도움이 되었기를 바랍니다. 다음에도 저희 호텔에서 편안한 시간을 보내실 수 있기를 바랍니다. 감사합니다, Management Team

안녕하세요, Occidental Taksim를 방문해주셔서 감사합니다. 조식의 신선함과 다양한 메뉴, 그리고 체크아웃 과정에서의 유연한 응대에 대해 긍정적으로 평가해 주셔서 기쁘게 생각합니다. 탁심 광장 인근의 편리한 위치 덕분에 주요 명소를 둘러보시고 대중교통도 편리하게 이용하시며 즐거운 시간을 보내셨기를 바랍니다. 다음에도 변함없는 환대로 고객님을 맞이하겠습니다. 감사합니다. Management Team

Dear Mohammed, Thank you very much for this kind review of your recent stay. It brings us joy to know our central location served as an ideal base for exploring Istanbul's vibrant offerings. Our team takes pride in maintaining high standards of cleanliness and hygiene while delivering swift connectivity through complimentary high-speed internet. We're particularly pleased you recognized the dedication of our reception, restaurant and housekeeping teams. Your acknowledgment of our culinary offerings and rejuvenating spa facilities reflects the holistic experience we aim to create. Knowing you found excellent value in your stay is the ultimate reward for our efforts. We look forward to welcoming you back in the future. All the best, Management Team

Dear Guest, Thanks very much for your review. That said, we regret any inconvenience caused by the aspects of your room that fell short of expectations. Our team is committed to addressing such matters promptly to ensure all areas meet our high standards. We are delighted to know you appreciated the kindness of our staff and the relaxing experiences in our spa. It is also wonderful that the air conditioning and ventilation contributed positively to your stay. Your recognition motivates us to continue delivering exceptional service. It would be a pleasure to welcome you back in the future. Kind regards, Management Team

Dear Guest, Thank you for taking the time to share feedback regarding your recent visit. While we are delighted that you found our location convenient and the room comfortable, we sincerely regret that certain aspects of your stay fell short. We take note of your feedback regarding the breakfast experience and documentation oversight, and we will review our procedures to improve clarity. The unexpected key deactivation was not reflective of our usual service standards, and we apologize for the inconvenience this caused during your exploration of Istanbul. It is heartening to know that our spa and the attentiveness of our team members contributed positively to your visit. Your kind words about the housekeeping colleague have been shared, and they join us in hoping to welcome you back for a more seamless experience. We hope that you will return soon for another pleasant stay. Best wishes, Management Team