ブラサリ プーケット (Burasari Phuket)

Dear エリカ, Thank you very much for your wonderful review and for sharing your experience with us. We are truly delighted to hear that you enjoyed your stay at Burasari Phuket and appreciated our clean and well-maintained resort, beautiful swimming pools, friendly team, peaceful atmosphere, and convenient location close to the beach. It is wonderful to know that you would choose to stay with us again when visiting Phuket. Regarding your feedback about the spa menu and pricing, we sincerely apologize for any confusion or inconvenience. We would like to clarify that a QR code for our Spa Menu is available in the room, allowing guests to easily access the treatment menu and prices. However, we understand that this may not have been immediately noticeable, and we appreciate your suggestion. We will review how we can make this information more visible and convenient for our guests. Thank you once again for choosing Burasari Phuket and for your valuable feedback. We truly appreciate your s

Dear 翔大, Thank you for your feedback. While we are happy to know you enjoyed certain aspects of your stay, we regret to learn we could not fully meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused by the renovation activities currently taking place and thank you for bringing this to our attention. We hope to welcome you back after the refurbishment is complete so you can experience our refreshed facilities. Kindest regards, Burasari Phuket

Dear SEOYEON, Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed our peaceful atmosphere, convenient location, and the comfort of our rooms especially the bedding. It’s also great to know that our breakfast selection and spacious pool added to your overall experience. Our team truly appreciates your kind words. Providing a warm and welcoming stay is always our priority, and we are glad to know we achieved that during your visit. We hope to have the pleasure of welcoming you back for another relaxing and memorable stay. Warm regards, Burasari Phuket

Dear Juhyun, Thank you very much for your wonderful review and for rating your stay 10/10. We are truly delighted to hear that you had such a comfortable week with us and that you enjoyed the room upgrade. It’s also heartwarming to know that our team’s friendliness and smiles made a positive impact on your stay. Being located right by Patong Beach is something many of our guests appreciate, so we’re glad it added to your experience. At the same time, we appreciate your feedback regarding the pool size and the number of sunbeds. We understand how this could occasionally create inconvenience during busy periods, and your comments are valuable for us as we continue to improve the guest experience. Thank you again for choosing to stay with us and for your kind recommendation. We truly hope to welcome you back again in the future. Warm regards, Burasari Phuket

Dear Eunjin, Thank you very much for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed the beautiful Thai-inspired atmosphere of our resort, as well as the large and clean pool area. It’s also wonderful to know that our friendly staff helped make your stay enjoyable and that you found our location convenient for exploring the surrounding attractions. At the same time, we sincerely apologize for the noise disturbances you experienced during your stay. As we are located in the vibrant Patong area, there can occasionally be noise from traffic, local events, and activities outside the resort, particularly during busy periods. We understand how important a good night’s sleep is, and we regret that this affected your overall experience. We truly appreciate your balanced feedback and are grateful for your recognition of the positive aspects of your stay despite the challenges you encountered. Thank you again for choosing to stay with us. We hope to hav