アヴァニ パタヤ リゾート (Avani Pattaya Resort)

Dear Mr. Cristiano, I am delighted that you had a memorable stay with us here at Avani Pattaya Resort. We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back. Sincerely, Piracha (Natty) Intana Guest Experience Manager

Dear M/M SANGWON, Thank you for taking the time to share your honest and detailed feedback with us. We truly appreciate your comments, as they help us understand our guests’ expectations and identify areas for improvement. We’re pleased to hear that you found our staff to be friendly and that the location was convenient for your stay. At the same time, we’re sorry to learn that certain aspects of your experience did not meet your expectations of a five-star hotel, particularly regarding the bathroom layout, water quality, shower pressure, elevator speed, breakfast selection, and pool facilities. Your concerns about bathroom safety and pool supervision are especially important to us, and we will be sure to share this feedback with our management and relevant teams for review and improvement. We regret that these points affected your overall impression of your stay. Thank you once again for your valuable feedback. We hope you will consider giving us another opportunity in the future

Dear M/M Danyil, Thank you so much for your wonderful review and for choosing Avani Pattaya Resort for the second time! We're absolutely delighted to hear that you enjoyed our central location, tropical pool area, rich breakfast buffet, and, most importantly, the warm and professional service from our team. It means a great deal to us that you felt at home and comfortable during your stay — creating a welcoming, family-oriented atmosphere is exactly what we strive for. Your kind words about our staff, from the entrance to reception, will be shared with the entire team and will surely brighten their day. We truly appreciate your recommendation and can’t wait to welcome you back for your next visit. Warm regards, Thanvadee Vatavattana Front Office Manager

Dear M/M Basim, Thank you for sharing your detailed feedback! We’re thrilled to hear you enjoyed our breakfast options, including halal selections, and appreciated the friendliness of our staff, especially the cleaners who made your stay more comfortable. We also value your comments regarding areas for improvement, such as the room condition and pricing, and we’ll use them to enhance our guest experience. We’re glad to know you’d consider returning, and we hope to welcome you back again soon. Kind Regards, Piracha Intana Guest Experience Manager

Dear Mr. Martin, Thank you for sharing your lovely review! We're so glad your spontaneous trip to Pattaya led you to stay with us at Avani Pattaya Resort. It’s great to hear our central location made exploring easy and enjoyable. We’re happy you felt welcomed by our staff and that you enjoyed the breakfast, happy hour, and relaxing atmosphere of our pool and garden courtyard. Your kind words truly mean a lot to us. Thanks again for the recommendation we're thrilled you had a great stay and hope to welcome you back soon! Warm regards, Piracha Intana Guest Experience Manager